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A Qualitative Exploration of Predictive Maintenance Practices in Bali Wiratama, Bayu
Journal of Sustainability Industrial Engineering and Management System Vol. 2 No. 2 (2024): January - June
Publisher : Omnia Tempus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56953/jsiems.v2i2.32

Abstract

This study investigates the practices, challenges, and strategic implications of predictive maintenance (PdM) in the industrial sector of Bali, Indonesia, with a particular emphasis on how local organizations conceptualize, implement, and experience PdM within their socio-technical contexts. The research aims to bridge the knowledge gap between global technological paradigms and localized maintenance strategies by exploring the extent to which PdM has been integrated into organizational routines and infrastructure. Employing a qualitative research design grounded in the interpretive paradigm, the study adopts an exploratory case study approach. Data were collected through in-depth semi-structured interviews, document analysis, and site observations across multiple firms in the manufacturing, utility, and infrastructure sectors. Thematic analysis was conducted using NVivo 14, ensuring methodological rigor and triangulation of findings. The study reveals significant variations in organizational awareness, technological readiness, and human capital development related to PdM adoption. Key findings highlight the misalignment between technological investments and actual utilization, as well as the pivotal role of leadership and organizational culture in shaping implementation outcomes. Moreover, the research identifies infrastructural limitations, digital literacy gaps, and vendor dependencies as major constraints, especially for small and medium-sized enterprises. Notably, several firms demonstrated emerging alignment between PdM practices and sustainability goals, suggesting untapped potential for predictive strategies to contribute to broader environmental and operational performance. The study concludes that successful PdM implementation in Bali requires a synergistic combination of technical infrastructure, cultural transformation, and strategic alignment, supported by cross-sectoral collaboration and policy intervention. These insights contribute to the evolving discourse on smart maintenance in emerging economies and offer practical recommendations for industrial managers, policymakers, and technology providers.
MENGUJI PERCEIVED EASE OF USE DAN PERCEIVED ENJOYMENT TERHADAP REPURCHASE INTENTION PADA ONLINE TRAVEL AGENCY Wiratama, Bayu; Prananta, Widya; Prihandono, Dorojatun; Febriatmoko, Bogy; Praatmana, Nanang Dwi
JURNAL MUTIARA MANAJEMEN Vol 10 No 2 (2025): Jurnal Mutiara Manajemen
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jmm.v10i2.6454

Abstract

Latar belakang: Masih terbatasnya penelitian yang membahas aspek fungsional dan emosional dalam penggunaan layanan online travel agency (OTA). Keterbatasan tersebut memunculkan urgensi penelitian yang lebih mendalam untuk menganalisis perilaku pengguna layanan OTA. Tujuan: Penelitian ini mempunyai tujuan dalam menganalisis pengaruh perceived ease of use dan perceived enjoyment terhadap repurchase intention pada pengguna layanan OTA Metode: Penelitian ini mempergunakan pendekatan kuantitatif serta mempunyai sampel penelitian yang terdiri atas 187 responden yang merupakan pengguna layanan yang dalam kesehariannya mempergunakan aplikasi OTA. Data yang diperoleh, dianalisis dengan mempergunakan SEM-PLS Hasil: Hasil analisis menunjukkan bahwa perceived ease of use dan perceived enjoyment mempunyai pengaruh yang signifikan positif terhadap customer satisfaction maupun repurchase intention. Selain itu, customer satisfaction terbukti memediasi pengaruh perceived ease of use dan perceived enjoyment terhadap repurchase intention. Kesimpulan: Temuan ini menegaskan bahwa kepuasan pengguna mampu membentuk keinginan untuk membeli ulang pada platform OTA. Penyedia layanan OTA perlu memperkuat meningkatkan user experience melalui sistem.