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Communication in Digital-Based Public Services in Regional Government of West Java Province Udaya Madjid; Megandaru Widhi Kawuryan; Ahmad Averus; Triyanto Triyanto
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI: Jurnal Manajemen Pemerintahan- Vol. 16 (1), 2024
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v16i1.3778

Abstract

In digital era, all activities including services to the community certainly use digital media. In addition, the use of digital media is currently the main backbone of communication and change in the economic, social, cultural, and political fields. Therefore, this study aimed to analyze the application of digital-based government communication in public services in West Java Provincial Government, specifically regional government websites and social media, such as Facebook and Twitter. This was based on the dimensions of Content, Services, and Technical Qualities. A qualitative descriptive method was used, and the data analysis was conducted through documentation, observation, in-depth interviews, and social network analysis. The results showed that public services with information and communication technology have been adequately implemented in all West Java Provincial Government agencies. However, there were still several factors that need to be improved, including the discovery of website channels that could not be accessed even though the website is very important in providing official information and communication. In general, the menus that function as information providers were still one-way and have not provided public access to interactive services. Keywords: government communication; digital; public services
Collaborative Governance in Handling Public Complaints to the President at the Ministry of State Secretariat Harahap, Haswan Boris Muda; Suradinta, Ermaya; Maryani, Dedeh; Averus, Ahmad
JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance and Political UMA) Vol. 11 No. 1 (2023): JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik UMA (Journal of Governance
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jppuma.v11i1.9247

Abstract

The handling of public complaints on all types of problems generally falls under the authority of the relevant agencies to resolve them, so that collaboration with relevant agencies is needed in handling public complaints to the President. This study aims to analyze the handling of public complaints against the President based on the Collaborative Governance theory and model that has been running so far and to build a collaborative governance model design that is needed in handling public complaints. This research methodology uses qualitative data with primary sources of interviews, observations, and group discussions. The secondary data was obtained through various documents and literature studies. The results of the study show that Collaborative Governance in handling public complaints to the President at the Ministry of State Secretariat is not yet optimal because the main dimension of Institutional Design in the form of a legal framework that serves as a guideline in collaborative handling of public complaints to the President is not yet available. Researchers formulate Regulated Collaborative Governance which emphasizes the importance of compiling an Institutional Design before starting the collaboration process. The Regulated Collaborative Governance model is a modification of the Collaborative Governance model proposed by Ansell and Gash.
Policy Implementation of Parking Implementation In Pekanbaru City, Riau Province Yuliarso Yuliarso; Ahmad Averus; Muh. Ilham; Dahyar Daraba
Asian Journal of Social and Humanities Vol. 2 No. 5 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i5.248

Abstract

The aim of this research is to analyze the implementation of parking management policies in Pekanbaru City, the obstacles faced in implementing parking management policies in Pekanbaru City and the ideal and effective policy implementation model for parking management in Pekanbaru City. This research uses the policy implementation theory proposed by Smith which consists of idealized policy, target groups, implementing organization and environmental factors. The research method used is a qualitative approach with descriptive research type. The data analysis technique used is data reduction and drawing conclusions. The results of the research show that the implementation of local government policies in organizing parking in Pekanbaru City has gone well, this can be seen from: idealized policy, proper parking management in Pekanbaru City is able to support the existing transportation system, target groups, very closely related to taking decisions that involve many people, especially the community. implementing organizing, this difference in capacity and competency is one of the aspects that makes the implementation of this policy not optimal. Environmental factors, the obstacle for the Pekanbaru City Parking UPT is the lack of qualified human resources. Barriers to implementing parking policies in Pekanbaru City: commitment to service quality, quality of human resources for government officials and parking attendants, well-developed public communication.
Analysis Of The Implementation Of The Regional Government Report Information System (SILPPD) At The Directorate Of Regional Performance Evaluation And Capacity Improvement (EKPKD) Directorate General Of Regional Autonomy, Ministry Of Home Affairs Indah Dwi Oktasari; Marja Sinurat; Ahmad Averus Toana
INFOKUM Vol. 13 No. 02 (2025): Infokum
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The research began with many local governments not yet optimal in inputting LPPD data and low human resource competency in understanding the input of IKK LPPD through SILPPD. The success of achieving regional autonomy is influenced by the implementation of targeted regional government and guaranteed growth of regional development. To realize this, an evaluation of regional government implementation is carried out through the Regional Government Implementation Report Information System (SILPPD) in assessing the performance of regional government implementation. This study aims to analyze the implementation of SILPPD, analyze the supporting and inhibiting factors in the implementation of SILPPD, and efforts made by the EKPKD Directorate in overcoming inhibiting factors in the implementation of SILPPD using the PIECES analysis theory by James Wetherbe which emphasizes the dimensions of Performances, Information, Economy, Control, Efficiency, Service. This study was conducted using a qualitative research method with an inductive approach. Data sources were obtained from primary and secondary data. Data collection was carried out by observation, interviews, and documentation. Then the data analysis technique is carried out through data reduction, data tabulation, data presentation, and drawing conclusions. The results of the study indicate that the implementation of SILPPD in the EKPKD Directorate has been running well and efficiently according to the aspects measured by the percentage recapitulation using a Likert scale calculation of 79.38%. Supporting factors in the implementation of SILPPD are easy SILPPD mechanisms, laws and regulations, adequate facilities and infrastructure. The inhibiting factors include the lack of understanding of IKK and the presentation of supporting data by the local government, limited features in SILPPD, the absence of clear standards from the Ministry/Institution regarding operational definitions and standard standards for supporting data. Efforts made by the EKPKD Directorate to overcome the inhibiting factors in the implementation of SILLPD are the implementation of technical guidance for SILPPD users, development of the SILPPD application, and updating of Key Performance Indicators (IKK) with the Ministry/Institution.
Strategy PD. Market Jaya in Strengthening Food Security at DKI Jakarta Province Nasrudin, Arief; Rizari, Rizari; Toana, Ahmad Averus
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 1 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i1.451

Abstract

The issues raised in this study are related to the strategy of the Pasar Jaya Regional Company in strengthening food security in DKI Jakarta Province. So far, it seems that the fulfillment of food needs has not been effective in increasing the production capacity and distribution of food which is increasingly limited. This causes food instability between regional needs and fulfillment. The reality faced is that the supply of food production continues to increase from year to year, in line with the increasing population growth in the capital city of the State of Indonesia. The research method used is descriptive method with a qualitative approach. The use of this method is intended to systematically realize the facts, and the characteristics of objects and subjects from empirical observations that are carried out correctly by taking into account the various problems related to the strategy of the Pasar Jaya Regional Company in strengthening food security in DKI Jakarta Province. The results of the study indicate that the strategy of the Pasar Jaya Regional Company in strengthening food security in DKI Jakarta Province which continues to grow and develop was stated by Jones (1994: 296) that the Pasar Jaya Regional Company has not been effective in strengthening food security with its pillar activities which include; organization, interpretation, and application to provide benefits for regional economic development by increasing the distribution of food and regional original income for the general public.
Development Strategy of SMEs Perca Crafts in Bogor City Alfaraesy, Ali; Indrayani, Etin; Toana, Ahmad Averus
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 1 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i1.460

Abstract

The increase in the number of Small & Medium-Sized Enterprises (SMEs) in Bogor City is not in accordance with Economic Growth according to GRDP and increased employment opportunities in Bogor City. Goverment Regulation of Bogor City Number 4 of 2021 concerning Empowerment, Development and Protection of Cooperatives and Micro Enterprises in the City of Bogor aims to grow and develop businesses in the context of developing the regional economy, especially employment opportunities for the community while simultaneously encouraging domestic production in Bogor City. Perca craft SMEs Center is a community business in Bogor City that has potential because it is considered capable of playing a role in improving and restoring the community's economy, creating new jobs, alleviating poverty and sports which are still crucial problems in the area and empowering the community. environment by utilizing waste (used cloth) from the convection business that can be utilized into products that have high value and selling power. The purpose of this study was to describe the internal and external factors faced by perca craft SMEs, describe the development strategy for perca craft SMEs and determine priority strategies in the development of perca craft SMEs in Bogor City. This research uses a descriptive qualitative research method by collecting data in the form of interviews, documentation and observations using SOAR analysis (strengths, opportunities, aspirations, and results) which then produces alternative strategies which will be prioritized according to the main strategy using the litmust test. The results of this study indicate a strategy that can be implemented in the development of MSMEs in patchwork craftsmen, namely expanding the market network with several shopping centers in the city of Bogor and outside the city of Bogor and always participating in regional, national and even international events, then maximizing social media and e-commerce. commerce in its online promotion as a whole e-commerce that can be accessed by all people so that patchwork products are increasingly recognized by the public and can even go-international and collaborate with pentahelix which was built with various parties/stakeholders in its development to become a strong and independent MSME role in improving the community's economy by optimizing the potential of sustainable local resources.
Kinerja Dinas Kesehatan Kabupaten Bekasi dalam Penanganan Stunting di Kabupaten Bekasi Provinsi Jawa Barat Silvia; Rowa, Hyronimus; Averus, Ahmad
Jurnal Ekonomi Dan Statistik Indonesia Vol 5 No 1 (2025): Berdikari: Jurnal Ekonomi dan Statistik Indonesia (JESI)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/jesi.05.01.11

Abstract

Penelitian ini bertujuan untuk menganalisis kinerja Dinas Kesehatan Kabu-paten Bekasi dalam penanganan stunting, termasuk mengidentifikasi faktor-faktor pendukung dan penghambat, serta mengevaluasi upaya-upaya yang dilakukan untuk mengatasi hambatan tersebut. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teori kinerja organisasi dari Agus Dwiyanto, yang mencakup lima dimensi: produktivitas, kualitas layanan, re-sponsivitas, responsibilitas, dan akuntabilitas. Data diperoleh melalui wa-wancara, observasi, dan dokumentasi dengan 19 informan yang dipilih secara purposive. Hasil penelitian menunjukkan bahwa kinerja Dinas Kesehatan tergolong cukup baik, terutama dalam aspek kualitas layanan, re-sponsivitas, dan akuntabilitas. Namun, masih terdapat kelemahan dalam produktivitas dan responsibilitas, yang menunjukkan perlunya peningkatan efektivitas pelaksanaan program. Faktor pendukung utama meliputi dukungan regulasi, kewenangan yang jelas, pemenuhan kebutuhan gizi, serta keterlibatan lintas sektor. Sebaliknya, hambatan yang dihadapi antara lain rendahnya kesadaran masyarakat, keterbatasan anggaran, kemiskinan, serta buruknya sanitasi dan lingkungan. Untuk mengatasi hambatan terse-but, Dinas Kesehatan telah melakukan berbagai langkah, seperti intervensi gizi spesifik dan sensitif, peningkatan sosialisasi ke masyarakat, dan pen-guatan kerja sama antarinstansi. Upaya-upaya ini diharapkan dapat menurunkan prevalensi stunting sesuai target nasional dan meningkatkan kualitas pelayanan kesehatan di Kabupaten Bekasi.
Implementation of the Flag Raising Troops Program Policy at the Pancasila Ideology Development Agency Gilang Hardiono; Ermaya Suradinata; Ahmad Averus
INFOKUM Vol. 13 No. 05 (2025): Infokum
Publisher : Sean Institute

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Abstract

This study discusses the implementation of the Paskibraka Program policy by BPIP as a strategic effort in forming a young generation with Pancasila character. The main problem in this study is how this policy is implemented by BPIP and what factors support and hinder the implementation of the policy throughout Indonesia. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, documentation studies, and observations. Informants were selected using purposive sampling and snowball sampling techniques, involving BPIP officials, the Provincial Kesbangpol, and DPPI. The instruments used were interview guidelines, recording devices, and policy documents as analysis materials. The results of the study indicate that the implementation of the policy generally runs according to the direction of the regulation, with several challenges such as limited resources in the regions, less than optimal cross-agency communication, and differences in understanding the redefinition of the Paskibraka program. Supporting factors include regulatory support, BPIP's commitment as the main sponsor, and the existence of supporting organizations such as DPPI. This study concludes that the success of policy implementation is highly dependent on synergy between stakeholders, clarity of institutional roles, and optimization of existing resources. The recommendations submitted include the preparation of a national master plan, strengthening the coordinating role of BPIP, and expanding partnership networks in the regions as a strategic step in fostering the Pancasila ideology in a sustainable manner.
The Influence Of Regional Financial Performance On Economic Growth In Central Java Province Komaedi, Komaedi; Prabowo, Hadi; Akbar, Bahrullah; Daraba, Dahyar; Muh. Ilham, Muh. Ilham; Mansyur, Mansyur; Averus, Ahmad; Madjid, Udaya
Eduvest - Journal of Universal Studies Vol. 4 No. 7 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i5.1326

Abstract

The phenomenon occurring in regional government administration, especially the large budgets in regional financial management, has not yet been able to drive economic growth. Central Java Province, which is one of the provinces with the largest regional budget (APBD) in Indonesia, experiences the same situation with economic growth that is not significantly better compared to other provinces in Indonesia. Therefore, the aim of this research is to analyze the extent of the influence of regional financial performance on economic growth in Central Java Province. This study employs a mixed-method approach, with quantitative research conducted initially followed by qualitative research across 35 regencies/cities in Central Java and the province itself. The results of this study indicate that the influence of regional financial performance on economic growth in Central Java during the period 2017-2022 was 0.021285 or 2.1285%, for the period 2017-2019 before the COVID-19 pandemic it was 0.021300 or 2.13%, and for the period 2020-2022 during the COVID-19 pandemic it was 0.089764 or 8.9764%.
Policy Implementation of Parking Implementation In Pekanbaru City, Riau Province Yuliarso, Yuliarso; Averus, Ahmad; Ilham, Muh.; Daraba, Dahyar
Asian Journal of Social and Humanities Vol. 2 No. 5 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i5.248

Abstract

The aim of this research is to analyze the implementation of parking management policies in Pekanbaru City, the obstacles faced in implementing parking management policies in Pekanbaru City and the ideal and effective policy implementation model for parking management in Pekanbaru City. This research uses the policy implementation theory proposed by Smith which consists of idealized policy, target groups, implementing organization and environmental factors. The research method used is a qualitative approach with descriptive research type. The data analysis technique used is data reduction and drawing conclusions. The results of the research show that the implementation of local government policies in organizing parking in Pekanbaru City has gone well, this can be seen from: idealized policy, proper parking management in Pekanbaru City is able to support the existing transportation system, target groups, very closely related to taking decisions that involve many people, especially the community. implementing organizing, this difference in capacity and competency is one of the aspects that makes the implementation of this policy not optimal. Environmental factors, the obstacle for the Pekanbaru City Parking UPT is the lack of qualified human resources. Barriers to implementing parking policies in Pekanbaru City: commitment to service quality, quality of human resources for government officials and parking attendants, well-developed public communication.