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All Journal JURNAL BISNIS STRATEGI JURNAL SAINS PEMASARAN INDONESIA Jurnal Studi Manajemen Organisasi Diponegoro Journal of Economics Diponegoro Journal of Management Journal of Educational, Health and Community Psychology Jurnal Ilmiah Ekonomi Islam IJHCM (International Journal of Human Capital Management) MBR (Management and Business Review) Syntax Literate: Jurnal Ilmiah Indonesia DIJB (Diponegoro International Journal of Business) SEIKO : Journal of Management & Business Jurnal Muara Ilmu Ekonomi dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Asian Management and Business Review Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) e-Jurnal Apresiasi Ekonomi Research Horizon Enrichment: Journal of Multidisciplinary Research and Development Economic and Business Horizon
Mirwan Surya Perdhana
Faculty Of Economics And Business, Universitas Diponegoro
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Diponegoro Journal of Economics

 1 
Kepemimpinan Islami Yayasan KH Djazeri Demak Lilistigfaroh Rohmalia; Ahyar Yuniawan; Mirwan Surya Perdhana
Diponegoro Journal of Economics Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/djoe.31492

Abstract

This research is a case study of Islamic Leadership by K.H Ahmad Toha, informant K.H Ahmad Toha, his family, and employees of Yayasan K.H Djazeri. Data obtained using interviews, observation, and documentation, are then analyzed qualitatively.The results of the research is the application of Islamic Leadership by K.H Ahmad Toha is one manifestation of Islamic management system in Yayasan K.H Djazeri. This is due to the strong influence of religious values in the family. In addition, management perceptions of islam as a comprehensive management concept impeccable alse a factor affecting the implementation of islamic management system which ultimately affects the islamic leadership by K.H Ahmad Toha. Islamic Leadership by K.H Ahmad Toha have characteristics shiddiq, amanah, tabligh, fathonah.
The Effect of Service Quality on Consumer Trust and Customer Satisfaction to Improve Customer Loyalty on Go-Car Transportation Online in Semarang City Candra Alfiyanto; Farida Indriani; Mirwan Surya Perdhana
Diponegoro Journal of Economics Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/djoe.31489

Abstract

This study aims to analyze the Effect of Service Quality on Consumer Satisfaction and Consumer Confidence in Improving Consumer Loyalty of Go-Car Online Transportation Services in Semarang City, by using variables of service quality, customer satisfaction, consumer trust and customer loyalty are expected to know the level of users of transportation service Go Car online. In analyzing the data in this study using a quantitative approach to the method of analyzing structural equation models (SEM) using AMOS software on 96 respondents who have been determined to become research respondents through non-probability sampling techniques. This study consists of four hypotheses proposed, the results of the study prove that 1) service quality has a positive and significant effect on customer satisfaction, 2) service quality has a positive effect on Consumer Confidence, 3) customer satisfaction has a negative effect on Consumer Loyalty, 4) Service Quality has an effect negative to Consumer Loyalty, 5) Customer Trust negatively affects Consumer Loyalty.
Co-Authors Adika Widianto, Jonathan Adriana, Luh Titisari Dewi Adzka, Safaat Aufahasan Adzka Aghnia Rizki Amanda Ahshen, Omelkhair Ali Ahyar Yuniawan Akbar Insani, Akbar Akma, Yovi Faizul Amanda, Aghnia Rizki Amie Kusumawardhani, Amie Anggraeni, Mia Anjani, Hapsari Prawitasari Putri Arija, Haifa Hannum Artanaya, I Komang Arvara Hudojo, Ghina Muthia Asep Nurdin, Asep Asril, Arifin Ayu Fadlilah, Elvira Nur Az Zahra, Salma Fatimah Bagaskara, Rahardika Bambang Suryadi Beorbel, Kristiyan Brian Prabowo, Yoma Agustha Cahyaningratri Cahyaningratri Candra Alfiyanto Chairunnisa, Marsya Rizqia Danang Setiawan Darusman, Dani Oktafiana Dea, Sonya Clausis Dian R. Sawitri, PhD. Dian Sawitri Dina Puspitasari Dwi Mulyani Dwi Putranto, Indra Erman Denny Arfianto Farida Indriani Haifa Hannum Arija Handayani, Bahtera Afrikani Sri Wuri Hanggiani, Anggi Hanifati, Kinanti Herawati, Berlian Ferra Hidayah, Zainur Hutami, Yuanti Adi I Made Bayu Dirgantara Indi Djastuti Indra Septa Widiarta Indrianti, Marini Astari Kamelia Kamelia Kanti Dwi Setyarini Khasanah, Alvy Kurniawan, Rezky Laksmita, Venda Arsenia Lashyadi, Alva Layantara, Istiqori Lilistigfaroh Rohmalia Lusi Rachmiazasi Masduki, Lusi Maryam Hasyim Mas'ud, Fuad Muhardi, Aristianto Muslim, Muhamad Ihwanul Naratri, Bintang Mahardhika Noercahya, Hery Nur Yasin Octaviyanti Retno Palupi Oria, Ehsanullah Panjaitan, Grace Meitrin Panuwun, Petrus Kane Puput Permanasari, Yarra Waninda Pitasari, Nimas Ayu Aulia Rafdan Rahinnaya, Rafdan Rahadi, Hadrian Rainda Goesti Rizkita Ramanda, Diar K. Randika Shafly Fawwaz Reiner Abeltua Siregar Rilo Triatmojo, Galih Rizal Hari Magnadi Rizka Melinda Dewi, Rizka Melinda Rizki Indah Kartikasari Rozaki, Deki Salsabila Keisha Azzahra Sarjono, John Sawitri, Ana Setyarini, Kanti Dwi Shabrina Asmarani Aprilliana Shindy Yosida Imansari Sigit Fadhil Rais - Silfia Nurul Farahdina Simson Hutagalung Simson Hutagalung, Simson Siregar, Reiner Abeltua Siregar, Shafa Azahra Suharnomo Suharnomo Sulistyorini, Ninik Suryani, Feliana Ade Susilo Toto Raharjo Susilo Toto Raharjo Suwignyo, Suwignyo Suyudi Mangunwihardjo Syafiq, Umar Tarono, Tarono Thithit Romadhona Tri Hermawan, Tri Vaniasari, Shafira Veronica, Natalia Wicaksana, Yoseph Septha Aji Surya Widowati, Rahmani Tri Retno