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All Journal Diponegoro Journal of Management Jurnal Produksi Tanaman QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Share : Journal of Service Learning Building of Informatics, Technology and Science EAJ (ECONOMICS AND ACCOUNTING JOURNAL) Community Empowerment Jurnal Cahaya Mandalika Arus Jurnal Psikologi dan Pendidikan Innovative: Journal Of Social Science Research Journal of Indonesian Society Empowerment Pancasila International Journal of Applied Social Science DIGICOM : Jurnal Komunikasi dan Media Jurnal Medika Usada Komunikatif : Jurnal Ilmiah Komunikasi Pawitra Komunika: Jurnal Komunikasi dan Sosial Humaniora
Ratna Puspita Sari, Ratna Puspita
Jurusan Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Nursing Public Health Social Sciences Other

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ANALISIS PENGARUH KEUNGGULAN PRODUK DAN KUALITAS PELAYANAN PADA KEPUASAN PELANGGAN TERHADAP MINAT MEREFERENSIKAN (Studi Pada Pelanggan Listrik Pra Bayar PT. PLN (Persero) APJ Semarang) 2008-2012 Sari, Ratna Puspita; Khasanah, Imroatul
Diponegoro Journal of Management Volume 4, Nomor 1, Tahun 2015
Publisher : Faculty of Economics and Business Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (220.808 KB)

Abstract

PT. PLN (Persero) is a service company in the field of employment-listrikan in Indonesia.  The  company  is a state-owned  entities  (SOEs),  which  served  to provide and distribute electrical energy to the community that contains a social mission with optimum service. The services company, has sought to improve the performance (performance) company optimally and efficiently, by increasing the ability  to  memahamui  changes  in  market  structure  and  is  able  to  choose  an effective marketing strategy through product excellence. This is done so that the PLN can give satisfaction to customers, so the reference interest could be better.The  purpose  of  this  research  is  to  analyze  the  influence  of  product excellence  and quality  of service  to customer  satisfaction  PLN  (Persero)  APJ Semarang, to analyze the effect of customer satisfaction on the reference interest PLN (Persero) APJ Semarang. The population in this study is the customer PT. PLN  (Persero)  APJ  Semarang,  with  a  total  sample  of  100  respondents.  The sampling technique was accidental sampling. The data used are primary data and secondary data questionnaire  with literature. The analysis tool used is multiple regression.The results of this study are: quality service and significant positive effect on  customer  satisfaction.  Product  excellence  and significant  positive  effect  on customer satisfaction. Customer satisfaction positive and significant effect on the interest reference.
Pemberdayaan kampung tangguh yang tanggap dan waspada di masa pandemi Covid-19 Di Kecamatan Mayangan, Probolinggo Trismawati, Trismawati; Maulana, Adam Febrian; Kurniawan, Didik; Gumilar, Panggayuh Jala; Irawan, Roni Dwi; Setiawan, Novian Dwi Cahyo; Afiandari, Ery; Aldian W, Karunia; Pradana, Nico Andi; Sari, Ratna Puspita; Zein, Silvia; Setyowati, Ira; Ahmad, Khofifah Taslimah; Hanoem, Maghfirah; Irsyat, Moch; Yasmin, Yasmin; Romadhoni, Achmad; Pambudi, Satrio Agung; Wahyudi, Arief
Community Empowerment Forthcoming issue
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/ce.4614

Abstract

Tingginya angka penyebaran virus Covid-19 di daerah Probolinggo menyebabkan terganggunya stabilitas dalam segala aspek. Kegiatan pengabdian ini bertujuan untuk untuk menambah wawasan dan kesiagaan masyarakat tentang bahaya dari penularan Covid-19. Kegiatan ini dilaksanakan dengan mengimplementasikan penyuluhan 5M, pembagian masker dan hand sanitizer, penanaman TOGA (Tanaman Obat Keluarga) dan penyemprotan cairan desinfektan pada fasilitas umum. Hasil dari kegiatan adalah meningkatnya wawasan dan kesiagaan masyarakat Kecamatan Mayangan tentang bahaya penularan Covid-19 dan cara pencegahannya.
Analysis of the Application of #Sambo Hashtags to Computer-Mediated Communication on Instagram Irwansyah, Nabil Putra; Sufa, Siska Armawati; Sari, Ratna Puspita; Brumadyadisty, Garry; Yenny, Yenny
Pancasila International Journal of Applied Social Science Том 2 № 01 (2024): Pancasila International Journal of Applied Social Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/pancasila.v2i01.543

Abstract

This study delves into analyzing the utilization of the hashtag #SAMBO in computer-mediated communication on Instagram. In contemporary digital communication, hashtags are pivotal tools, shaping online discourse and facilitating content discovery. Focusing on the hashtag #SAMBO, this research investigates its prevalence, purpose, and impact within Instagram's Computer-Mediated Communication (CMC). Through a meticulous content analysis approach, this study explores the patterns, trends, and underlying themes associated with using #SAMBO across various Instagram posts. The research meticulously examines the contextual nuances in which #SAMBO is employed, shedding light on its diverse roles in shaping conversations, user engagement, and community building. Furthermore, this study explores the hashtag's relevance in specific social, cultural, or political contexts, unveiling its potential to influence public opinion and societal attitudes. By scrutinizing the content and user interactions associated with #SAMBO, this research provides valuable insights into the dynamics of contemporary digital communication. The findings of this study offer a comprehensive understanding of the hashtag's multifaceted functions within Instagram's CMC framework. This research contributes to the broader discourse on social media communication by unraveling the complexities of hashtag usage and bridging the gap between digital rhetoric and user behavior. Ultimately, this analysis enhances our comprehension of the evolving digital language, shedding light on how hashtags shape online narratives, foster community identity, and influence public discourse on social media platforms.
Pendampingan Branding School dengan Keterampilan Video Content Creator Ibu – Ibu Guru TK Se-Kabupaten Sidoarjo Oktarina, Riesta Ayu; Sari, Ratna Puspita; Suprihatin, Suprihatin; Wulandari, E. Rizky; Rachmawati, Aulia Afniar
Journal of Indonesian Society Empowerment Vol. 1 No. 2 (2023): December
Publisher : Yayasan Lentera Avanya Nagari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61105/jise.v1i2.34

Abstract

Artikel ini merupakan hasil pelatihan dan pendampingan branding school dengan pembuatan video content creator ibu – ibu guru TK se-Kabupaten Sidoarjo. Tujuannya adalah meningkatkan keterampilan video content creator dan branding sekolah bagi ibu guru TK di Kabupaten Sidoarjo. Materi meliputi public speaking, perencanaan, produksi konten, serta produksi, editing, dan publikasi video. Guru diajarkan public speaking untuk komunikasi efektif, perencanaan konten menarik, dan produksi serta editing video. Hasilnya, guru-guru mampu menghasilkan konten video informatif, mempublikasikannya melalui media sosial, meningkatkan citra sekolah, dan menarik calon murid. Pendampingan ini berhasil meningkatkan kemampuan berbicara di depan umum, produksi konten menarik, serta penguasaan produksi, editing, dan publikasi video. Pendampingan ini memiliki dampak positif dalam menghubungkan guru dengan keterampilan video modern, mendukung branding sekolah, dan memperkaya komunikasi dengan masyarakat. Rekomendasi dari artikel ini adalah bahwa pendekatan serupa bisa diterapkan di lembaga pendidikan lain untuk mendukung branding dan komunikasi yang efektif. Peningkatan ini diharapkan akan memperbaiki citra sekolah dan jumlah pendaftar di masa mendatang. This article is the result of training and mentoring for branding schools by making video content creators for kindergarten teachers throughout Sidoarjo Regency. The aim is to improve the skills of video content creators and school branding for kindergarten teachers in Sidoarjo Regency. Materials include public speaking, planning, content production, as well as video production, editing and publication. Teachers are taught public speaking for effective communication, planning interesting content, and video production and editing. As a result, teachers are able to produce informative video content, publish it through social media, improve the school's image, and attract prospective students. This assistance has succeeded in improving public speaking skills, production of interesting content, as well as mastery of video production, editing and publication. This assistance has had a positive impact in connecting teachers with modern video skills, supporting school branding, and enriching communication with the community. The recommendation from this article is that a similar approach can be applied in other educational institutions to support effective branding and communication. This increase is expected to improve the image of the school and the number of applicants in the future.
Evaluation and Supervision of The Learning Process as An Effort to Improve Teacher Professionalism in Schools Sari, Ratna Puspita; Yusron, Ali; Hidajat, Arif; Laoli, Adieli; Pasongli, Hernita
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol 15 No 2 (2023): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v15i2.2858

Abstract

The purpose of this study was to examine the evaluation and supervision of the learning process as an effort to increase teacher professionalism in schools. The method used is a qualitative research method with a type of field research. The research locations in this study were MA Darul Hikmah Jember, MA Fatihul Ulum Al Mahfudz, MAN 1 Jember, and MAN 2 Jember. The findings in this study are that, in general, the implementation of academic supervision at MA Darul Hikmah Jember, MA Fatihul Ulum Al Mahfudz, MAN 1 Jember, and MAN 2 Jember has been going well. School supervisors have an adequate understanding of academic supervision and can carry out their supervisory duties and functions properly. Second, there are still limitations in the aspects targeted for academic supervision by Madrasah supervisors at MA Darul Hikmah Jember, MA Fatihul Ulum Al Mahfudz. Not all aspects of academic supervision are the focus of school supervisors. Whereas in MAN 1 Jember and MAN 2 Jember, all aspects have been carried out by the madrasa supervisor. Supervised aspects include lesson planning, teaching and learning implementation, class management, and follow-up on learning outcomes. Third, Madrasa supervisors have developed various academic supervision techniques that are quite varied at MA Darul Hikmah Jember, MA Fatihul Ulum Al Mahfudz, MAN 1 Jember, and MAN 2 Jember. The techniques used include individual supervision, such as class visits, observations, and individual meetings; group supervision, such as teacher meetings/supervision meetings, committees, and group work, as in the MGMP. The approaches used in supervision activities include the official, partner, and family approaches.
Persepsi Pemimpin Redaksi Media Massa di Surabaya Tentang Kebebasan Pers di Era Kepemimpinan Presiden Joko Widodo Wati, Leni Setya; Sari, Ratna Puspita
DIGICOM : Jurnal Komunikasi dan Media Vol. 4 No. 2 (2024): Edisi April 2024
Publisher : LPPM Stikosa-AWS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37826/digicom.v4i2.796

Abstract

Freedom of the press is a hope for media workers so that they can carry out their duties and functions as journalists in accordance with the state mandate in the press law. However, the cases of violence that still occur against journalists and the democracy and press freedom index data which has decreased over the last decade, reaching 6.3 in 2020, is one of the facts that this freedom is still not felt by journalists, therefore Researchers are interested in researching press freedom in the Jokowi era. The method used in this research is descriptive qualitative using Alfred Schutz's phenomenological theory which divides into three important aspects in constructing meaning from social reality or phenomena that occur, namely the understanding aspect, the experience aspect, and the meaning aspect. The informants in this research were four Chief Editors of mass media in Surabaya who had been certified by the Press Council. From the results of research conducted with four informants, what they felt about press freedom in the era of President Jokowi's leadership was that Jokowi was no longer treating critical media in coercive ways, with power, with threats or with political pressure such as previous eras but by utilizing the media business in this era which is controlled by the market as one of the ways the government uses to weaken media that are critical of the government, namely by limiting the economic access they will get.
Implementasi Alat Peraga dalam Mendukung Pembelajaran Soal Higher Order Thinking Skills Pada Materi Dimensi Tiga di SMA Negeri 8 Kota Bengkulu Sari, Ratna Puspita; Melsijoza, Diva; Haliza, Dwi Nur; Apriyany, Adinda Dewi; Mareccha, Ulva Annatri; Augustien, Bintang; Miqdat, Pebrian; Utari, Tria
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.17114

Abstract

Students' difficulties in understanding HOTS questions on three-dimensional material are mainly caused by their weak ability to visualize three-dimensional space and apply abstract concepts such as the Pythagorean Theorem in space. This finding is intended to improve the capabilities of grade 12 students of SMAN 8 Kota Bengkulu in solving HOTS questions through the implementation of teaching aids. The research method used qualitative with descriptive methods. Teaching aids in the form of a spatial framework and ropes were used to make it easier for students to visualize three-dimensional concepts. The results of the study provide evidence that the use of teaching aids helps students understand the tangency between points, lines, and planes in three-dimensional space, as well as improve their skills in using the Pythagorean formula. The conclusion of the study is that teaching aids significantly improve students' understanding of the concept of three dimensions and their ability to solve HOTS questions.
Pemberdayaan Masyarakat Bisnis Digital Kampung Kue Rungkut Surabaya Untuk Digital Branding Dan E-Commerce UMKM Arkansyah, Mochammad; Sari, Ratna Puspita; Indinabila, Yunita; Kitabbulloh, Ramadhan; Alhakim, Irya Dimas
Share: Journal of Service Learning Vol. 11 No. 2 (2025): AUGUST 2025
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/share.11.2.118-128

Abstract

Kampung Kue Rungkut Surabaya dikenal sebagai sentra produksi kuliner tradisional yang memiliki potensi besar dalam pengembangan usaha mikro, kecil, dan menengah (UMKM). Namun, keterbatasan dalam literasi digital dan strategi pemasaran modern menjadi kendala utama dalam peningkatan daya saing produk di era ekonomi digital. Kegiatan pengabdian masyarakat yang dimulai dari bulan Juni hingga Oktober 2025 ini bertujuan untuk memberdayakan pelaku UMKM melalui pelatihan digital branding dan pemanfaatan platform e-commerce. Metode yang digunakan adalah pendekatan partisipatif melalui pelatihan teknis, pendampingan langsung, dan evaluasi progres. Hasil kegiatan menunjukkan peningkatan pemahaman peserta terhadap konsep brand identity, pembuatan konten digital (foto, video, dan copywriting), serta kemampuan menggunakan media sosial dan marketplace sebagai sarana promosi dan penjualan. Lalu, pembangunan website resmi Kampung Kue Rungkut, www.kampungkue-rungkutsurabaya.com, sebagai etalase digital kolektif yang memuat profil usaha, katalog produk, kontak bisnis, dan tautan ke akun media sosial serta marketplace UMKM Kampung Kue. Kegiatan ini berkontribusi terhadap peningkatan visibilitas produk UMKM Kampung Kue di ranah digital serta memperkuat kemandirian pelaku usaha dalam mengelola pemasaran berbasis teknologi. Meskipun tidak dapat dipungkiri bahwa keterbatasan perangkat digital menjadi hambatan dalam program ini namun antusiasme yang tinggi dari peserta, keterlibatan mahasiswa, dan materi pelatihan yang praktis menjadi faktor pendukung keberhasilan dari program ini. Program ini direkomendasikan untuk direplikasi di wilayah UMKM lain dengan adaptasi sesuai kebutuhan lokal.
PERBEDAAN INTENSITAS NYERI PUNGGUNG BAWAH PADA IBU HAMIL TRIMESTER III SEBELUM DAN SETELAH DIBERIKAN TERAPI GYM BALL SARI, RATNA PUSPITA
JURNAL MEDIKA USADA Vol. 8 No. 2 (2025): Jurnal Medika Usada
Publisher : STIKES ADVAITA MEDIKA TABANAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54107/medikausada.v8i2.391

Abstract

Abstract Intoduction: Reducing pain is done with therapy using a gym ball. The aim of the research was to determine the difference in the intensity of lower back pain in third trimester pregnant women, before and after being given gym ball therapy at the independent practice of midwife Ni Made Mariyati, S.Tr.Keb. Methods: This type of research is a quasi experiment with a one group pretest posttest design. Quasi-experiment. Intervention with gym ball therapy. The sample size of 21 people was taken by purposive sampling. Data analysis with Wilcoxon. Result: The results of the study before the intervention were that the highest pain level was 3 (57.2%), the median was 3, the lowest pain score before the intervention was given was a median of 3 and a mean of 3, after being given the intervention a median of 1 and a mean of 1.2, p value 0.001. There was a change in pain scores before and after being given gym ball therapy, this was because it helped stimulate postural reflexes which helped reduce pain. Suggestion: Regular and continuous check-ups need to be carried out to control the health condition of teenage girls to prevent problems or disturbances in their health and nutritional status. Keywords: Pregnant Women, Back Pain, Gymnastics Ball
MITOS SULETEN KEBIASAAN MEMBUANG “DIAPERS” KE SUNGAI DAN UPAYA PENYADARANAN PADA MASYARAKAT TEPI SUNGAI DI KECAMATAN RUNGKUT DAN GUNUNG ANYAR Aprilyantini, Puasini; Sari, Ratna Puspita
PAWITRA KOMUNIKA : Jurnal Komunikasi dan Sosial Humaniora Vol 1 No 2 (2020): Volume 1 Nomor 2 Desember 2020
Publisher : Program Studi Ilmu Komunikasi Universitas Islam Majapahit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Diaper/pampers adalah celana popok yang sudah menjadi kebutuhan masyarakat dalam kehidupan sehari-hari. Pengguna diapers pada umumnya adalah orang-orang yang memiliki bayi atau orang yang sudah lanjut usia (orang tua) tetapi diapers yang bisa mengurangi kerepotan dan praktis justru menjadikan semakin banyak produksi sampah. Bahkan sampah diapers juga menimbulkan masalah k arena masyarakat masih memiliki keyakinan untuk membuang sampah diapers sebaiknya tidak di pembuangan sampah tetapi di sungai. Hal ini mendasari Penelitian dengan judul Mitos Suleten, Kebiasaan Membuang “Diapers” ke Sungai dan Upaya Penyadaranan Pada Masyarakat Tepi Sungai di Kecamatan Rungkut dan Gunung Anyar. Tujuan dari penelitian ini adalah untuk mengetahui tentang kuatnya mitos “Suleten” mempengaruhi perilaku dalam kehidupan masyarakat daerah Kec.Rungkut dan Gunung Anyar. Dalam penelitian ini menggunakan metode eksploratif general yang bertujuan untuk menggambarkan pemahaman masyarakat tentang mitos melalui pendekatan kualitatif dengan kajian budaya, dimana peneliti berupaya menggambarkan fenomena perilaku pengguna diaper dalam membuang sampah diaper ke sungai. Apakah karena faktor struktur sosial yang membentuk perilaku tertentu pada individu benar terjadi atau faktor lain. Hasilnya ternyata kebiasaan membuang sampah di sungai masih sangat kuat dalam perilaku mereka, meski mereka kaum muda sudah tidak percaya akan ancaman mitos pembuangan popok, tetapi justru memanfaatkan Mitos tersebut bagi pembenaran mereka dalam mebuang sampah bekas popok diapers ke Sungai. Solusi perlu melakukan pendekatan Kultural bukan Struktural. Pesan yang disampikan harus dipisahkan dengan pesan-pesan penyadaran pembuangan sampah lainya. Pesan tentang penyadaran tidak membuang sampah diapers harus dilakukan secara khusus.
Co-Authors Adieli Laoli Afiandari, Ery Ahmad, Khofifah Taslimah Albert Yakobus Chandra Aldian W, Karunia Alhakim, Irya Dimas Amalia, Dwi Ananda Aprilyantini, Puasini Apriyany, Adinda Dewi Arief Wahyudi, Arief Armanto Witjaksono Augustien, Bintang Aulia Afniar Rahmawati Brumadyadisty, Garry Eka Putri Gumilar, Panggayuh Jala Haliza, Dwi Nur Hanoem, Maghfirah Heri yanto Hernita Pasongli Hidajat, Arif Imroatul Khasanah Irawan, Roni Dwi Irsyat, Moch Irwansyah, Nabil Putra Kitabbulloh, Ramadhan Mareccha, Ulva Annatri Maulana, Adam Febrian Melsijoza, Diva Miqdat, Pebrian Mochammad Arkansyah Oktarina, Riesta Ayu Pambudi, Satrio Agung Pradana, Nico Andi Pusaka, Semerdanta Romadhoni, Achmad Setiawan, Novian Dwi Cahyo Setyowati, Ira Sudiarso Sudiarso Sufa, Siska Armawati Suprihatin Suprihatin Suprihatin Trismawati, Trismawati Utari, Tria Wati, Leni Setya Widyastuti , Arie Wulandari, Anita Agustina Wulandari, E. Rizky Yasmin Yasmin YENNY YENNY Yunita Indinabila Yusron, Ali Zein, Silvia