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All Journal EL-IDARE: JURNAL MANAJEMEN PENDIDIKAN ISLAM Jurnal Ilmiah Realtech Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Journal of Applied Civil Engineering and Infrastructure Technology (JACEIT) Jurnal Ilmiah Ilmu Terapan Universitas Jambi Innovative: Journal Of Social Science Research West Science Social and Humanities Studies INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Joni Kutu Kampilong
Universitas Kristen Indonesia Tomohon
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Public Health Social Sciences Transportation Other

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Advancing Sustainability Through Holistic Ministry of Local Churches in North Sulawesi Vanny Suoth; Riedel Gosal; Matulandi Tewu; Putri Tengor; Sion Ering; Joni Kutu' Kampilong; Valdo Woruntu
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6426

Abstract

This study examines why local churches in North Sulawesi, Indonesia, struggle to translate their theological commitments to justice and creation care into sustained and holistic ministries aligned with sustainability principles. Using a sequential explanatory mixed-methods design, data were gathered from 178 congregants, four focus groups (n=32), and eight key informant interviews across three Protestant churches. The study identifies five issues interrelated like: (1) the gap in the operation; (2) the human resources gap; (3) the financial weakness; (4) the cultural-theological gap; and (5) the underutilized assets.. Critically, these barriers reinforce themselves, creating a self-perpetuating cycle of inertia. The study provides an empirically grounded understanding of faith-based sustainability challenges in the Global South, shifting the discourse from deficit-based to asset-based approaches. It highlights the importance of holistic interventions that simultaneously focus on theological re-education, institutional capacity, and financial innovation. Strategies such as designing stepwise ministry toolkits, establishing minor lay-coordinating roles, creating various funding sources through social enterprises or grants, and redefining ecological and social action as part of the ecclesial identity are among the recommendations. Such findings provide a replicable template for churches worldwide that seek to connect faith and sustainable action in ways that resonate with their cultures
Technology Adoption and Competitive Advantage: The Role of Digital Payments in Tourism MSME Performance Kristi Arina; Elsje Lintong; Sammy Korua; Joni Kutu' Kampilong; Afriti Salasa; Indah Kembuan
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6427

Abstract

This study investigates the impact of the digital payment adoption on the business performance of the tourism micro, small, and medium enterprises (MSMEs) in the Likupang Special Economic Zone of Indonesia. Using a combination of the Technology Acceptance Model, the Resource-Based View, Dynamic Capability Theory, and Institutional Theory, the study examines survey data from 284 MSMEs and 18 stakeholder interviews. Results show that perceived usefulness and ease of use are essential factors for adoption. In addition, the greater the adoption of digital payments within the organization, the stronger the organizational capabilities (β = 0.41), which positively affect competitive advantage (β = 0.38) and, subsequently, business performance (β = 0.33). Network reliability, transparent merchant discount rates, and successful onboarding are institutional facilitators that significantly moderate the adoption-performance relationship (β = 0.12, p = 0.009). Sub-sectoral analysis reveals that accommodation and food and beverage have the highest transaction intensity and service integration, enabling substantial benefits, whereas transformations in transport and retail are minimal. The study shows that the strategic value of digital payments can be generated only if they are part of dynamic capacity-building processes and underpinned by facilitating institutional conditions. These understandings refute simplistic assumptions that adoption equals performance and emphasize the necessity of digital inclusion policies that are more tailored and ecosystem-sensitive in emerging tourist economies
BPJS SERVICE QUALITY AND PATIENT SATISFACTION: A MIXED-METHODS STUDY IN INDONESIAN PUBLIC HOSPITALS Ferdy Rumambi; Peggy Mekel; Joni Kutu' Kampilong; Deisy Pangkey; Indah Kembuan; Gloria Mokat
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6480

Abstract

In Indonesia, the National Health Insurance (BPJS Kesehatan) has successfully facilitated access to healthcare, despite fluctuations in people's satisfaction with public hospitals. It is essential because services must be continually improved and maintained at a high standard to identify the most critical quality dimensions. We aim to investigate how these dimensions of service quality impact the level of satisfaction among BPJS patients in a qualitative setting. Our research approach was a combination method. We asked 188 BPJS patients questions regarding Tangibles, Reliability, Responsiveness, Assurance and Empathy. We used semi-structured interviews with 24 respondents to investigate their experience. Responsiveness (β = 0.312; p<0.001), assurance (β = 0.287; p<0.001) and empathy (β = 0.241; p<0.01) were significant predictors of satisfaction (R2 = 0.684; F = 162.37; p<0.001). The physical side was not very good, and its reliability was also subpar. Interviews revealed that participants were concerned with waiting times, the way the staff treated them and perceived a difference in the treatment of BPJS patients and non-BPJS patients. The attitudes and empathy of BPJS staff toward patients are the most influential factors in determining the level of satisfaction among BPJS patients. Hospitals should be taught how to communicate effectively, manage queues and appointments in real-time, and enhance service quality. Payers and managers at BPJS could include these items in contracts, compensate for performance, require total reporting on waiting and experience, and advocate for triage and staffing that minimize waiting times
ECONOMIC CONTRIBUTIONS OF TOURISM EVENTS: A MIXED-METHODS ANALYSIS OF TOMOHON INTERNATIONAL FLOWER FESTIVAL IMPACT ON LOCAL ECONOMY Jeifer Rompas; Pingkan Maramis; Joni Kutu' Kampilong; Elsje Hanna Lintong Elsje Hanna Lintong; Gloria Wangkay; Julio Supit
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6481

Abstract

Tourism festivals are being utilized to develop local economies in developing countries, but it remains unclear whether they are effective. We conducted several pieces of research to gain a deeper understanding of this. We examined the Tomohon International Flower Festival (TIFF) and its economic impact in Tomohon. We engaged with 312 residents, business owners and tourists through the festival. For further detailed information, we conducted face-to-face interviews with 24 respondents. The study reveals that TIFF was highly beneficial to the economy. On average, the businesses made 67.4% more money, and the locals made 34.7% more. Temporary employment was approximately 1,847, and residents filled 78.9 percent of them. The average rental equilibrium in the city center was 2.8 times higher than at the outskirts (Gini coefficient = 0.487). We identified three significant factors which contribute to the degree to which the festival will generate economic benefits: the siting of the event facilities relative to the festival location, the compatibility of the festival with the local business sector and the quality of the local businesses. This paper demonstrates that tourism events can deliver numerous benefits; however, these are unevenly distributed and can exacerbate existing inequalities between regions and sectors. The results suggest that planners should design festivals to ensure that the benefits of the festivals are distributed to all members of the community. The policy demonstrates how to invite everyone to the festival simultaneously, upgrade facilities in a remote location, and provide more growth opportunities, which is essential for contributing more to the local economy.
Digital Transformation, Sustainability, and Strategic Evolution in Marketing Management Strategies: : A Bibliometric Review of Trends and Trajectories (1990–2025) Joni Kutu' Kampilong; Ferdy Rumambi; Silvya Mandey; Agus Soegoto; Christy Rondonuwu
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6622

Abstract

This study is a bibliometric literature review of trends and paths in marketing management strategies between 1990 and 2025, which integrates 683 peer-reviewed articles to trace the intellectual development of the topic. We used VOSviewer to examine the existence of keywords and the cooperation of countries. The common topic groups that we identified included five aspects: AI-driven marketing, digital transformation, sustainability, consumer behavior in the digital environment, and methodological reflexivity. The findings indicate that the number of publications has grown significantly since 2005, and thinking has changed significantly. Integrated, technology-based, and ethically conscious product models have replaced traditional product models. Digital and AI-based marketing are highly mature, while the integration of sustainability is still new, particularly in developing economies. Scholars and professionals tend to collaborate in online environments; however, ethical regulations, longitudinal research, and the inclusion of geography remain issues. Geographic cooperation is still geographically concentrated in North America, Europe, and East Asia, which makes the whole world less representative. The added value of this review is the explanation of the stages of adoption, interdisciplinary convergence, and outlining the gaps in research that should be given the highest priority, especially within ethical AI, digital sustainability interaction, and situation-specific strategy implementation. The results provide useful theoretical proposals and practical recommendations for scholars and practitioners in the dynamic environment of future-ready marketing strategies.
ENTANGLED LEGAL PLURALISM: AN INCLUSIVE MODEL FOR RESOLVING INDIGENOUS NATURAL-RESOURCE DISPUTES BASED ON THE SDGS AND SOCIAL JUSTICE Johanis Polii; Nopesius Bawembang; Joni Kutu' Kampilong; Chrestotes Lang; Melissa Suoth
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6736

Abstract

This study focuses on the effect of entangled legal systems on the administration of natural resources in multi-ethnic communities in North Sulawesi. We raised three fundamental issues: (1) the mix of formal laws and customary practices as hybrid-norm zones as communities renegotiate the social boundaries and move between different governance forums; (2) formal and informal, gauging the process of renegotiation of the boundaries within communities; and (3) safeguards within communities that promote or impede inclusive participation in dispute resolution. Using a multi-method design consisting of participatory mapping, document review, panel observations, focus group discussions, and expert network analysis, three different hybrid-norm zones were identified (shared-use agroforestry in Minahasa, rotational fishing quota in Sangihe, and sacred resource reserves in Talaud). Seasonal redraw rate data (78%, 65%, 72%) along with average forum shifts (2.3, 1.9, 2.1) indicate that there is a strong correlation between the intensity of boundary-making and the procedures of recursion. Documentary analysis revealed evidence of negotiated joint authorsship in the form of signatures from customary and state actors for documents for which joint authorship is indicated in one-third of the dispute records. Finally, expert accessibility skews and secures the take-up of experts, underscoring the constant equity holes. We conclude that inclusive pluralism results from the mechanisms of spatial, procedural, and documentary reinforcement of each other in a permanent feedback loop. We recommend that hybrid rules be made law, platforms that engage a large number of people be increased, and digital tools be applied to flexible and fair governance.
POLICY EVALUATION AND THE ROLE OF NARCOTICS REHABILITATION INSTITUTION S IN NORTH SULAWESI Joke Punuhsingon; Pinta Simamora; Kristiane Paendong; Joni Kutu' Kampilong; Arie Andes; Rohyani Sumilat; Christie Gumansing; Janesandre Palilingan
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6748

Abstract

This study examines how narcotic rehabilitation policies were implemented and how effective they were in North Sulawesi, Indonesia, at a time when the number of drug users increased nationally and regionally. Using a 12 month longitudinal quasi-experimental design, this study followed 400 persons with a history of narcotics use in 15 different districts. Primary and secondary data were combined in an ETL pipeline and using path analysis and structural equation modeling to investigate the relationship between policy harmonization, integration of local cultural values, community support, and relapse outcome. The results suggest that national and regional policies, if properly aligned, along with some culture-related practices, have a strong impact on strengthening formal and informal support mechanisms by and for communities. As a result, this reduced the rate of relapse by approximately 15%, as well as social reintegration indicators. Community-based involvement and the cultural practices of the community were shown to foster program legitimacy, adherence, and sustainability. The research concludes that effective narcolept rehabilitation must include not only institutional coordination and real-time data monitoring but also can only be realized through systematic valuation of local values and local community networks. These results provide evidence-based recommendations for strengthening rehabilitation governance in North Sulawesi and show the possibility of using this as a scalable model for the context-sensitive implementation of a narcotics policy that propels the country's development and is matched to its national priorities and Sustainable Development Goals.
SURVEILLANCE AND PREVENTION OF RADICALIZATION AMONG RETIRED INDONESIAN MIGRANT WORKERS: A HOLISTIC APPROACH TO NATIONAL SECURITY IN NORTH SULAWESI Pinta Simamora; Grenaldo Ginting; Pingkan Kaunang; Joni Kutu' Kampilong; Angereine Pinontoan; Hanzel Mamuaya
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6767

Abstract

Indonesia's labor migration creates a huge amount of remittances, but the recall (PMI Purna) is vulnerable. In North Sulawesi, repatriated workers are economically marginalized, face psychosocial loads, geopolitical vulnerabilities, and risk becoming radicalized. This study analyzes the influences of vulnerability, institutional lacunae, and policy options on preventative supervision. A mixed method sequenced explanatory study was adopted, combining normative–normative--juridical analysis and fieldwork in Manado, Sangihe, Talaud, and Bitung. Consultations with stakeholders, focus group discussions, 100 interviews with returnees, and observations, were used for data collection. Thematic analysis identified patterns of deprivation, stigma and institutional fragmentation from repetition across the different case studies. Findings show that there is a regulatory micronucleus between Law No. 18/2017 (labor protection) and Law No. 5/2018 (counter-terrorism), placing ordinary returnees in a "grey zone." The region is succumbing to economic failure, as seen in the 68% unemployment rate and failure of many businesses, psychosocial distress, with 45% depression and anxiety, stigma in 32% exclusion, porous borders, and kinship ties with Mindanao. Reintegration programs focus on entrepreneurship but do little on psychological resilience, and agencies work in silos where there is very little data sharing. This study adds a new proposition to the literature by providing a hybrid model that incorporates economic, psychological, and geopolitical dimensions. Practically, it is necessary to identify psychosocial debriefing, community-based detection, and digital literacy. The policy recommendations include policy coverage, institutional integration, the creation of border economic zones, and the implementation of digital immunization strategies. Hence, effective reintegration is Indonesia’s wall against radicalization.
THE INFLUENCE OF ROLE CONFLICT AND LOCUS OF CONTROL ON EMPLOYEE TURNOVER Taryana Taryana; Granit Agustina; Mochammad Isa Anshori; Rieneke Ryke Kalalo; Joni Kutu’ Kampilong
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 1 No. 9 (2025): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Researchers believe that by involving an employee in a conflict within a company, more employees will turn over or leave the company (Sugiyono, 2019). Apart from that, employee self-control is also key so that employees choose to stay or leave/turn over from a company. Therefore, this research aims to analyze the influence of Role Conflict and Locus of Control on Employee Turnover (Jonathan Sarwono, 2016). This research is quantitative research with an explanatory approach. The data used in this research is primary data that researchers distributed online to PT employees. KAI is spread throughout Indonesia, totaling 300 respondents with a minimum criteria of working for one year (Abdurahman, 2016). This data can also be called primary data. The data that was collected was analyzed using the smart PLS 4.0. The research results show that the Role Conflict variable has a positive relationship and a significant influence on the Employee Turnover variable. This is indicated by the statistical results in table 3. The Path Coefficient shows that the T-Statistics results have a positive direction and are above the standard deviation of 1,960, namely 3,019. Apart from that, the P-Values value which indicates whether it is significant or not is below the 0.05 significance level, namely 0.002. This is because the more employees are involved in a conflict in the company, it makes employees uncomfortable and in the end they can choose another company that can make them more comfortable at work.. This means that the more employees involved in conflict in a company, the more employees will leave a company. Apart from that, the Locus of Control variable also has a significant influence but has a negative relationship on Employee Turnover. This is because the T-Statistics value has a negative relationship that is above the standard deviation of 1,960, namely -2,890. The P-Valus value in this study is also below the significance level of 0.05, namely 0.009. This means that the more employees can control themselves within (Locus/Company), the more employees can do their work well and feel comfortable even though there are many conflicts and problems within a company. So the better the locus of control, the fewer employees will turnover from the company.
Co-Authors Afriti Salasa Agus Soegoto Angereine Pinontoan Anshori, Mochammad Isa Arie Andes Arina, Kristi Karla Christie Gumansing Christy Rondonuwu Daniel Stevanus Imanuel Sondakh Deisy Pangkey Elisabeth Rattu, Anneke Elni Usoh Elsje Hanna Lintong Elsje Hanna Lintong Elsje Lintong Erens Prensius Sanggelorang Febriyanto, Weda Fenny Moniaga Ferdinand Kalesaran Ferdy Rumambi Ferdy Rumambi Frangky Benyamin Kandioh Gloria Mokat Gloria Wangkay Granit Agustina Grenaldo Ginting Gretha Paduli Hanzel Mamuaya Hariana, Maman Indah Kembuan Indah Kembuan Indra Gunawan Janesandre Palilingan Jeifer Rompas Johanis Polii Joke Punuhsingon Julio Supit Kristi Arina Kristiane Paendong Lintong, Elsje Hanna Mandagi, Nicolas Willem James Maramis, Pingkan A Masinambow, Jendry Matulandi Tewu Melissa Suoth Nicolas Willem James Mandagi Nopesius Bawembang Nugroho, Yudhi Juliardiyanto Pangkey, Deisy Agnes Pertiwi Juita Peggy Mekel Pingkan Kaunang Pingkan Maramis Pinta Simamora Preysi Sherly Siby Putri Tengor Ramdan Yusuf Raymond David Pandey Reivo Chrestotes Lang Riedel Gosal Rieneke Ryke Kalalo Rieneke Ryke Kalalo Rohyani Sumilat Ryke Kalalo, Rieneke Sammy Korua Silvya Mandey Sion Ering Taruming, Denny Adri Taryana Taryana, Taryana Theo Chanra Merentek Tinneke Evie Meggy Sumual Tulungen, Gerel Herke Valdo Woruntu Vanny Suoth Wati, Indah Weda Febriyanto Welky Karauwan Yudhi Juliardiyanto Nugroho Yusuf, Ramdan