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All Journal JIIP (Jurnal Ilmiah Ilmu Pendidikan) Jurnal Pengabdian kepada Masyarakat Nusantara GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Kalbisocio: Jurnal Bisnis dan Komunikasi Journal Of Human And Education (JAHE) Journal of Comprehensive Science Innovative: Journal Of Social Science Research Jurnal Ilmu Sosial dan Politik (JISPOL)
Maringan Panjaitan
Universitas HKBP Nommensen
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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FENOMENA BUDAYA POLITIK UANG PADA PEMILIHAN KEPALA DESA PERIODE TAHUN 2022-2028 DI DESA PADANG MAHONDANG KECAMATAN PULAU RAKYAT KABUPATEN ASAHAN Silalahi, Indah My See; Panjaitan, Maringan; Degodona, L. Primawati
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 1 (2024): 2024 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i1.297

Abstract

The formation of the Tapanuli Province is one way to improve the welfare of the community through the acceleration of public services considering that the North Sumatra region is quite large and wide, so that areas far from the provincial capital experience obstacles in terms of provincial government services to the community, as a result, community welfare is always focused on areas around the city of Medan. This study aims to examine and analyze public services in the Tapanuli area, then the researcher conducts an analysis if the Tapanuli Province is formed, services to the community dealing with the provincial government will be easier to reach because the government will be close to each region. This paper uses a descriptive qualitative method. data obtained through literature studies and documentation. The results of this study indicate that with the realization of the provincial government to the Tapanuli region, the government's responsiveness in handling all problems and issues between districts/cities will be faster
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) KESEHATAN DI PUSKESMAS TUNTUNGAN KECAMATAN PANCUR BATU KABUPATEN DELI SERDANG Tarigan, Dodi Evrata; Siagian, Nalom; Rajagukguk, Jonson; Panjaitan, Maringan; Tobing, Artha
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 2 (2024): 2024 Desember
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i2.357

Abstract

This study aims to analyze the effect of service quality on patient satisfaction of the Social Security Administering Agency (BPJS) Health at the Tuntungan Health Center, Pancur Batu District, Deli Serdang Regency. Service quality is one of the important factors in creating patient satisfaction, which in turn affects loyalty and the level of use of health services. The research method used is a survey with a quantitative approach, where data is collected through a questionnaire distributed to 100 respondents who are BPJS Health patients at the Health Center. Data analysis was carried out using a simple linear regression technique to test the relationship between service quality variables and patient satisfaction. The results of the study showed that there was a positive and significant effect between service quality and BPJS Health patient satisfaction at the Tuntungan Health Center. This indicates that the better the quality of service provided, the higher the level of patient satisfaction. This study provides recommendations for the Health Center to continue to improve the quality of service through training medical personnel and providing adequate facilities, in order to achieve higher patient satisfaction and increase the effectiveness of health services.
ANALISIS PENERAPAN IDENTITAS KEPENDUDUKAN DIGITAL (IKD) BERDASARKAN PERMENDAGRI NO 72 TAHUN 2022 DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK (STUDI KASUS: DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN DAIRI) Sihombing, Sriulina; Panjaitan, Maringan; Pasaribu, Jhonson; Rajagukguk , Jonson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 3 (2025): 2025 Maret
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i3.381

Abstract

Penelitian ini membahas Analisis Penerapan Identitas Kependudukan Digital (IKD) Berdasarkan Permendagri No 72 Tahun 2022 Dalam Meningkatkan Kualitas Pelayanan Publik di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Dairi. Metode Penelitian yang digunakan adalah Deskriptif Kualitatif dengan mengumpulkan data melalui wawancara dan dokumentasi. Hasil penelitian menunjukkan bahwa penerapan Identitas Kependudukan Digital menghadapi berbagai tantangan, termasuk keterbatasan infrastruktur teknologi, kurangnya kesiapan masyarakat serta masalah teknis seperti lupa PIN atau password. Meskipun Dinas Kependudukan dan Pencatatan Sipil Kabupaten Dairi telah melakukan berbagai upaya sosialisasi melalui program Jempol Siturang dan kebijakan administrasi kependudukan, tingkat aktivasi Identitas Kependudukan Digital masih rendah dibandingkan dengan yang jumlah penduduk pemilik e- KTP. Namun penerapan Identitas Kependudukan Digital memberikan dampak positif dalam meningkatkan efisiensi pelayanan adminitrasi kependudukan. Penelitian ini merekomendasikan penambahan sumber daya manusia, peningkatan infrastruktur teknologi serta jaminan keamanan data untuk mendorong penerapan Identitas Kependudukan Digital secara luas.
STRATEGI PEMERINTAH DESA MENINGKATKAN PARTISIPASI MASYARAKAT DALAM PERENCANAAN PEMBANGUNAN DESA BERDASARKAN UNDANG-UNDANG NO. 3 TAHUN 2024 TENTANG DESA (STUDI KASUS DI DESA TANJUNG BERINGIN I, KECAMATAN SUMBUL, KABUPATEN DAIRI) Br. Sihaloho, Juli Tiarma; Panjaitan, Maringan; Pasaribu, Jhonson; Tobing, Artha L.
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 3 (2025): 2025 Maret
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i3.386

Abstract

This study aims to analyze the village government's strategy, inhibiting and supporting factors in increasing community participation in village development planning based on Law No. 3 of 2024 concerning Villages. Community participation in village development planning is a key factor in achieving effective and sustainable development. However, based on previous research findings, community participation in the Development Planning Deliberation (Musrenbang) still faces various challenges, such as low levels of participation, lack of community understanding, and incompatibility of implementation time with daily community activities. This study uses a descriptive qualitative approach with data collection methods through interviews, documentation. Research informants consisted of the Village Head, Village Consultative Body (BPD), and the community of Tanjung Beringin I Village. Data analysis was carried out with reference to Geoff Mulgan's (2009) government strategy theory, which includes five main indicators: objectives, environment, direction, action, and learning. The results of the study show that the village government has implemented various strategies to increase community participation, such as adjusting the Musrenbang schedule with community activities, taking a direct approach, and using social media for socialization. However, there are still obstacles such as community apathy, difficult geographical conditions, and distrust of the planning process. Supporting factors for community participation include the suitability of the program to the needs of the community and a strong culture of mutual cooperation.
ANALISIS PERSEPSI MASYARAKAT TERKAIT PROGRAM KELUARGA HARAPAN (STUDI KASUS DI DESA SAMPURAN KECAMATAN MUARA KABUPATEN TAPANULI UTARA) Rajagukguk, Anggun N; Rajagukguk, Jonson; Degodona, L. Primawati; Panjaitan, Maringan
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 3 (2025): 2025 Maret
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i3.396

Abstract

This study aims to analyze public perceptions regarding the Family Hope Program (PKH) in Sampuran Village, Muara District, North Tapanuli Regency. The Family Hope Program (PKH) is a social assistance program that is expected to reduce poverty rates and improve community welfare through the provision of conditional cash assistance. This study uses a qualitative approach with a case study method, where data is collected through in-depth interviews, observations, and documentation studies. Research participants consisted of beneficiary families (KPM), community leaders, and other related parties. The results of the study show that public perceptions of PKH in Sampuran Village vary, with most beneficiaries considering this program to be helpful in meeting basic needs, especially in education and health. However, there are also negative perceptions that arise related to the selection procedure which is considered non-transparent and uneven. In addition, some people feel that the assistance provided is still insufficient to significantly improve their standard of living. This study concludes that although PKH has a positive impact on the welfare of beneficiaries, there are still challenges in the implementation of the program that need to be improved to achieve more optimal goals.
EFEKTIVITAS PELAKSANAAN PROGRAM KELUARGA HARAPAN (PKH) DALAM UPAYA PENGENTASAN KEMISKINAN (STUDI KASUS DI DESA SEI BELUTU KECAMATAN SEI BAMBAN KABUPATEN SERDANG BEDAGAI) Rajagukguk, Melani Tionida; Panjaitan, Maringan; Rajagukguk, Jonson
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 11 No. 3 (2025): 2025 Maret
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v11i3.399

Abstract

This study aims to evaluate the effectiveness of PKH implementation in poverty alleviation efforts in Sei Belutu Village, Sei Bamban District, Serdang Bedagai Regency. This study uses a qualitative descriptive approach with data collection methods through interviews, observations, and documentation of beneficiaries, PKH facilitators, and other related parties. The results of the study indicate that PKH has a positive impact in increasing access to education for children from poor families and encouraging the use of health facilities, especially for pregnant women and toddlers. In addition, PKH also helps ease the economic burden of beneficiary families. However, the effectiveness of the implementation of this program still faces a number of obstacles, such as delays in disbursement of funds, lack of public understanding of the obligations that must be fulfilled as recipients of assistance, and inaccuracy in targeting recipients. Lack of supervision and assistance are also factors that influence the success of this program in achieving its main objectives. Based on the research findings, improvements are needed in the PKH implementation mechanism, including increasing socialization to beneficiaries, accelerating the disbursement process, and strengthening the monitoring and evaluation system so that this program can run more optimally and effectively in alleviating poverty in Sei Belutu Village
Optimalisasi Kepemimpinan Camat Untuk Meningkatkan Kinerja Pegawai Dalam Meningkatkan Pelayanan Publik Di Kecamatan (Studi Kasus Kantor Camat Kinali Kabupaten Pasaman Barat Sumatera Barat) Putra, Michael Ade; Panjaitan, Maringan; Tobing, Artha Lumban
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 2 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi (Edisi Khusus: Kebijakan Publik)
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbisocio.v12i2.4518

Abstract

Sub-district leadership plays a crucial role in improving employee performance to improve the quality of public services at the sub-district level. This study aims to analyze the strategy for optimizing sub-district leadership in improving employee performance at the Kinali Sub-district Office, West Pasaman Regency, West Sumatra. The method used in this study is a qualitative approach with data collection through interviews, observations, and documentation studies. The results of the study indicate that optimizing sub-district leadership is carried out through increasing supervision, providing motivation, and strengthening coordination between employees and the community. Factors that support leadership optimization include clear administrative authority and adequate resource support, while the main obstacles faced are lack of employee discipline and limited access to relevant training. The conclusion of this study confirms that effective sub-district leadership contributes significantly to improving employee performance and the quality of public services. Recommendations proposed include improving the performance evaluation system, technology-based employee training, and strengthening transparency in the public service process.
Implementasi Kebijakan Transportasi Publik Bus Listrik Dalam Mengurangi Kemacetan Di Kota Medan Olivia, Anggi Ananda; Panjaitan, Maringan; Dedona, Laurencia Primawati
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 2 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi (Edisi Khusus: Kebijakan Publik)
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/kalbisocio.v12i2.4519

Abstract

: The implementation of public transportation policies in Medan City, particularly through the introduction of electric buses, aims to tackle the increasing problem of traffic congestion. This study evaluates the execution of this policy and its effects on traffic flow. The results show that the policy encompasses the establishment of infrastructure, including dedicated bus lanes and charging stations; however, challenges persist regarding coordination among agencies and efforts to engage the public. Electric buses have considerable potential to alleviate congestion due to their greater passenger capacity compared to private vehicles. The effectiveness of this policy is also affected by factors such as population density and travel behaviors. Consequently, it is essential to improve public awareness of the advantages of eco-friendly transportation. In summary, this policy requires enhanced support from the government, community, and private sector to positively influence mobility and environmental outcomes.
Analisis Efektivitas Kebijakan Dan Program Anti Bullying Di Sekolah Menengah Pertama (Studi Kasus SMP Swasta Methodist 5 Medan) Wau, Brilian Emastin Debora; Lumban Tobing, Artha; Pasaribu, Jhonson; Panjaitan, Maringan
Jurnal Ilmu Sosial Dan Politik Vol. 5 No. 1 (2025): Edisi Juni 2025
Publisher : LPPM Universitas HKBP Nommensen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51622/jispol.v5i1.2851

Abstract

Bullying di Sekolah Menengah Pertama merupakan permasalahan sosial yang menghambat terciptanya lingkungan pendidikan yang aman dan inklusif. Pemerintah merespons melalui Permendikbudristek Nomor 46 Tahun 2023 tentang pencegahan dan penanganan kekerasan di satuan pendidikan. Penelitian ini bertujuan untuk menganalisis efektivitas implementasi kebijakan dan program anti bullying di SMP Swasta Methodist 5 Medan dalam perspektif Administrasi Publik. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus, melalui wawancara, observasi, dan dokumentasi. Hasil menunjukkan bahwa pelaksanaan kebijakan dilakukan secara aktif oleh guru Bimbingan Konseling melalui pendekatan moral, spiritual, dan empatik. Namun, belum tersedia struktur kelembagaan formal seperti pembentukan TPPK maupun prosedur operasional yang tertulis. Implementasi kebijakan masih bersifat individual dan belum terintegrasi secara administratif. Temuan ini menunjukkan pentingnya penguatan kelembagaan dan sinergi antar pemangku kepentingan dalam meningkatkan efektivitas kebijakan sebagai bagian dari pelayanan publik di bidang pendidikan.
OPTIMALISASI PERAN KEPEMIMPINAN CAMAT UNTUK MENINGKATKAN KINERJA PEGAWAI DALAM MENINGKATKAN PELAYANAN PUBLIK DI KECAMATAN (STUDI KASUS KANTOR KECAMATAN GEBANG KABUPATEN LANGKAT SUMATERA UTARA) Sianturi, Faldo Junayles; Rajagukguk, Jonson; Panjaitan, Maringan
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 12 No. 1 (2025): 2025 September
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v12i1.540

Abstract

This study aims to examine and analyze the role of sub-district leadership (Camat) in improving employee performance and optimizing public service delivery at the Gebang Sub-district Office, Langkat Regency. In the context of regional governance, the Camat plays a strategic role as the extension of the regency/city government, tasked with coordinating administration, community empowerment, and public services at the sub-district level. This research employs a qualitative approach, utilizing interviews, observations, and documentation as data collection techniques. The results of the study indicate that the Camat of Gebang applies a participative and transformational leadership style through open communication strategies, task delegation based on employee competence, and a humanistic and exemplary supervisory approach. These strategies effectively enhance employee discipline, motivation, and work quality, which directly contribute to improved public service performance. Nevertheless, several challenges remain, such as limited human resources, underutilization of technology, and a lack of innovation in service delivery. Therefore, adaptive, responsive, and collaborative leadership is essential to achieving effective and sustainable public service governance at the sub-district level.
Co-Authors Artha Lumban Tobing Br. Sihaloho, Juli Tiarma Dedona, Laurencia Primawati Degodona, L. Primawati Dian Sri Rezeki Lumban Gaol Dimpos Manalu Efarnia Zai, Lema Elfrida Aruan Evi Phaninora Pandiangan Gea, Silvia Grace Y Damanik Halawa, Ria Liana Hutahaean , Marlan Johnson Pasaribu Jonson Rajagukguk Lase, Masbin Setia Lumbanraja, Riana Lumbantobing, Artha Oktavianis, Zeni Olivia, Anggi Ananda Pardede, Desmon Jogi Pasaribu, Jhonson Pasaribu, Vera A. Putra, Michael Ade Rahmat Syukur Gulo Rajagukguk , Jonson Rajagukguk, Anggun N Rajagukguk, Melani Tionida Saragih, Agnes Paskariani Saragih, Sarah Maharani Saragih, Siska Novita siagian, lasma Siagian, Nalom Sianturi, Faldo Junayles Sihombing , Weldi Mario Swaresh Sihombing, Sriulina Silalahi, Indah My See Silvia Decmerry Natalia Gea Simangunsong, Ridhon M B Simorangkir, Tunggul Simson Berkat Hulu Siringoringo, Aprilia Sorta Sihombing Tarigan, Dodi Evrata Tobing, Artha Tobing, Artha L Tobing, Artha L. Vera A.R. Pasaribu Wau, Brilian Emastin Debora