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Evaluasi Pengguna Hospital Management Information System (HMIS) dengan Metode End User Computing Satisfaction (EUCS) di Instalasi Rawat Jalan RSUP Dr. Kariadi Semarang Sabran Sabran; Muhammad Yunus; Arniati Ramadhani
Jurnal Teknologi Informasi dan Multimedia Vol. 5 No. 1 (2023): May
Publisher : Sekawan Institut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35746/jtim.v5i1.329

Abstract

The Hospital Management Information System (HMIS) is basically used in various service pro-cesses starting from patient registration to the payment process which is expected to streamline the performance of the hospital and provide credible information for its users. As technology develops, HMIS has been used in various hospitals, one of which is to support all aspects of in-creasing customer satisfaction. RSUP Dr. Kariadi Semarang has Type A accreditation status which is a teaching and referral hospital in Central Java. Seeing the high activity at RSUP Dr. Kariadi, customer satisfaction is one of the references. Therefore this study focuses on evaluating consumer satisfaction using the End User Computing Satisfaction (EUCS) evaluation model through direct interviews. The four variables used include Content, Accuracy, Format, Ease of Use, and Timelines. Based on the results of the analysis, there are 3 dimensional factors that have fulfilled user satisfaction, namely the dimensions of content, accuracy, and format. Even though it is stated that it meets user satisfaction, these dimensions still need to be improved because they still have weaknesses in terms of multiple patient data collection and identification of new patients and old patients. The other two dimensions, namely the dimensions of timeliness and ease of use, are still not sufficient for user satisfaction because of the capabilities of the devices used and the lack of guidance in the system.
Peningkatan Kesadaran Masyarakat Tentang Anemia dan Pencegahan Stunting di Masa Depan Melalui Aplikasi Anemiago Sabran Sabran; Dian Kartika Sari; Malinda Capri Nurul Satya
Journal of Community Development Vol. 5 No. 3 (2025): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/comdev.v5i3.1386

Abstract

Anemia is a condition where the level of HB or hemoglobin in the blood is less than the normal standard. Based on the 2018 Riskesdas data, the prevalence of anemia in women aged ≥15 years (adolescent girls) was 41.6% while the prevalence of anemia in pregnant women was 48.9%. This figure has increased from 31% in 2013. Adolescent girls who suffer from anemia are at risk of anemia during pregnancy which will potentially increase stunting rates. The impact of anemia on adolescent girls is stunted growth, easily infected, decreased academic achievement, becoming a high-risk prospective mother for pregnancy and childbirth. Anemia that occurs in women of childbearing age is a challenge in the field of reproductive health nutrition. With the development of technology in this day and age, it is certainly unfortunate if it is not used to provide positive values to the community. Therefore, the development of the AnemiaGo application for early detection of anemia is very important. This is done to increase public awareness about anemia and reduce the incidence of anemia early. The method used in this community service is planning and implementing activities consisting of introductions, counseling by providing education and training, giving Blood Additive Tablets (TTD) and assessing by giving pretest and posttest questionnaires. The results obtained from this activity are an increase in knowledge and attitudes in adolescents and WUS.
Analisis Faktor Penyebab Lamanya Waktu Tunggu Pelayanan Rawat Jalan di Klinik Suherman Aji Galih Pamenang; Dony Setiawan Hendyca Putra; Atma Deharja; Sabran Sabran
Health & Medical Sciences Vol. 1 No. 1 (2023): November
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/phms.v1i1.664

Abstract

Pelayanan rawat jalan di Klinik Rawat Inap Dr. M. Suherman Jember sudah cukup baik, akan tetapi masih terdapat masalah yaitu lamanya waktu tunggu pelayanan pasien rawat jalan yang berdampak pada kepuasan pasien. Berdasarkan observasi diketahui adanya lamanya waktu tunggu pelayanan pasien rawat jalan dengan jumlah waktu tunggu pelayanan pasien rata-rata 62 menit. Penelitian ini bertujuan untuk menganalisis faktor penyebab lamanya waktu tunggu pelayanan pasien rawat jalan di Klinik Rawat Inap Dr. M. Suherman Jember dengan menggunakan 5M. Jenis penelitian yang digunakan adalah penelitian kualitatif dengan teknik pengumpulan data wawancara, observasi, dokumentasi, untuk memprioritaskan masalah menggunakan NGT, untuk menyusun alternatif pemecahan masalah menggunakan brainstorming. Informan dari penelitian ini adalah 2 petugas rekam medis, 1 perawat, dan 1 dokter umum. Hasil penelitian didapatkan prioritas masalah berdasarkan variabel machine yaitu masih terdapat sistem error pada SIM Klinik, variabel man yaitu jumlah petugas pelayanan rawat jalan belum mencukupi yaitu pada shift pagi hanya terdapat 1 dokter umum sehingga jika ada pasien gawat darurat maka pasien umum harus menunggu dokter selesai melayani pasien gawat darurat. Alternatif pemecahan masalah yang didapat yaitu melakukan evaluasi dan perawatan rutin 1 bulan sekali terhadap sistem yang berlaku, menambahkan jumlah dokter untuk shift pagi.