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All Journal ESENSI: JURNAL BISNIS DAN MANAJEMEN Jurnal Studi Pemerintahan Jurnal Pariwisata Pesona Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) JURNAL ADMINISTRASI BISNIS JAM : Jurnal Aplikasi Manajemen Jurnal Manajemen Atma Jaya Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal JPBM (Jurnal Pendidikan Bisnis dan Manajemen) DeReMa (Development Research of Management) Jurnal Manajemen Jurnal Ilmu Sosial dan Ilmu Politik AdBispreneur WIDYAKALA JOURNAL Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Indonesia Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Inovasi Bisnis (Inovbiz) J-MAS (Jurnal Manajemen dan Sains) Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Humaniora JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI Jurnal Perilaku dan Strategi Bisnis Jurnal Studi Guru dan Pembelajaran JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Studi Sosial dan Politik Enrichment : Journal of Management Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Kontigensi: Jurnal Ilmiah Manajemen Jurnal Manajemen TRANSAKSI Media Bina Ilmiah Jurnal InterAct Jurnal Administrasi Bisnis Management Analysis Journal
Rosdiana Sijabat
Universitas Katolik Indonesia Atma Jaya
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Social Sciences Other

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The Influence of Environmental Concern, Convenience, and Trust on Purchase Decision: Mediating Role of Purchase Intention Zebua, Alexander; Sijabat, Rosdiana
Management Analysis Journal Vol. 14 No. 1 (2025): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v14i1.15610

Abstract

Environmental concerns and convenience in buying decisions are all significant aspects of influencing consumer purchasing decisions in the modern period. Hence, they must be addressed in fundamental marketing techniques. This Study sought to explain the direct influence of environmental concerns, convenience, trust, and purchase intention as mediating variables in the purchasing decision.  The respondents in this study are SaladStop customers in Jakarta. This study's sample size is 160 respondents, selected using a purposive sampling technique and a Likert scale questionnaire using SmartPLS. This study's limitation is the quantity of sample only 160 respondents with only customers that ever consumed the product SaladStop. The study confirms that environmental concern, convenience, and trust have a positive and significant impact on purchase intention, and purchase intention has a positive and significant as mediating effect of trust on purchase decision.
Antecedents of Passenger Loyalty in Online Taxi Services: A Case Study of GoCar Services Kamal, Kevin; Sijabat, Rosdiana
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 25 No 2 (2023): April - June, 2023
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2023.25.2.8434

Abstract

This research was conducted to determine the relationship between perceived value (X1), value for money (X2), corporate image (X3), and switching costs (X4) on passenger satisfaction (M) and passenger loyalty (Y) for GoCar customers in Indonesia. This research is a quantitative study using a questionnaire with statement items arranged using a Likert scale (1-5). The sampling technique was carried out using the Lemeshow formula for an unknown population. The data obtained was then processed using the PLS-SEM method with the SmartPLS 3.2.9 application. The results of the study found that perceived quality, value for money, and corporate image in the four-wheeled ride-hailing service industry affect passenger satisfaction which will then generate passenger loyalty. Switching costs were also found to positively affect passenger loyalty. This implies that four-wheeled ride-hailing customers care about quality, price and quality comparison, corporate image, and costs/barriers that arise when they decide to switch from a service.
The Effect of Academic Culture and Collaborative Culture as Collaborative Academic Culture to Improve The Innovative Behavior in Universities Sihite, Otto Berna; Sinaga, Poltak; Hidayat, Dylmoon; Sijabat, Rosdiana
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 1 (2023): JABM, Vol. 9 No. 1, Januari 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.1.1

Abstract

Leaders in various universities design and participate in education by constructing and developing fresh and new ideas and innovations to create efficient teaching methods across all departments. Additionally, millennials are the technology-literate generation, making this an exciting time for them as they try to meet market demand. This fact will serve as the foundation for determining whether the university's collaborative and academic culture impacts the lecturers' innovative behavior. The 101 samples of lecturers were taken from 5 universities in the Jakarta and Java area. The Structural Equation Model (SEM) of Smart PLS was used in this analysis. The results indicated whether Collaborative Culture and Academic Culture affect Innovative Behavior. From the results of this analysis, it is essential to develop and improve future methods of combining collaborative and academic culture to create a Collaborative Academic Culture. This method would in turn improve innovation in the university, as the country had set a goal to increase the collaboration between higher education stakeholders in society. It is also expected that the derivation of the two variables will further develop the effectiveness of quality teaching in higher education. Keywords: collaborative culture, academic culture, innovative behavior
PENGARUH BEBAN KERJA DAN BUDAYA LAYANAN PADA KOMITMEN BERKARIER SERTA DAMPAKNYA PADA KINERJA KARYAWAN LINI DEPAN HOTEL BERBINTANG LIMA Goeltom, Vasco Adato H.; Sijabat, Rosdiana; Meilani, Yohana F. C. Palupi; Bernarto, Innocentius
Media Bina Ilmiah Vol. 19 No. 3: Oktober 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resources (HR) are very important for operational success because they are responsible for carrying out company activities. Human resource management (HRM) specifically focuses on acquiring the right talent tailored to the company's specific needs. The segmented service industry is currently the main driver of economic growth, and workers play an important role as its main supporters. This research uses quantitative research methods. The source of research data is through distributing questionnaires. The research population is front-line employees of five-star hotels. The number of samples used was 120 respondents. This research uses SEM Partial Least Square (PLS) analysis to analyze variable relationships. The results of the analysis show that service culture and career commitment have a effect on employee performance, except that the influence of workload on career commitment and employee performance are not significant. This highlights the importance of service culture and career commitment in improving performance in the hospitality industry. Overall, this research shows that career commitment and service culture play an important role in improving employee performance. Meanwhile, workload must be managed carefully to ensure that it supports career commitments and employee performance without burdening employees to the point of reducing their performance. Therefore, companies are advised to continue to strengthen their service culture and support employee career commitment to achieve optimal performance.
Co-Authors Addella Addella Aditya Aditya Adrian Brodjonegoro Agnes Harnadi Agnes Harnadi Agus Purwanto Agus Purwanto AGUS PURWANTO Alrom Trisena Edriasa Amelia, Ditta Ardelany Verameta Bayu Pamungkas Brigita Krista Angelica Cornelius Gratia Chandra Dian Mardiana Dylmoon Hidayat Evo S Hariandja Ferdi Antonio Fitria, Abelina Dini Goeltom, Vasco Adato H. Ika Rahmawati Indra Cahaya Tresna Innocentius Bernarto, Innocentius Irma Listiani Juliana, Siska Kamal, Kevin Katoni, Januar Kevin Kamal Kolopaking, Stephanie Angelica Laksmi M Wijayanti Lidwina Larasati Ayuningtyas Meilani, Yohana F. C. Palupi Monica Sari Kumala Nainggolan, Gresita Stevani Orlando Sinaga Otto Berman Sihite Poltak Sinaga, Poltak Pristiana Widyastuti Pristiana Widyastuti Purba, John Tampil Putri, Tara Adhyatma Putri, Vania Mariska Sabtya Sukma Arwachyntia SB Diah Pudjiastuti Sihite, Otto Berman Sihite, Otto Berna Sinaga Poltak Sudibjo, Niko Tanggor Sihombing Tiffany Valencia Wong Timothy Tedja William Juniko Salim Yerik Afrianto Singgalen Yuliawati Kusumaningrum Yustisia Kristiana Zebua, Alexander