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All Journal ESENSI: JURNAL BISNIS DAN MANAJEMEN Jurnal Studi Pemerintahan Jurnal Pariwisata Pesona Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing) JURNAL ADMINISTRASI BISNIS JAM : Jurnal Aplikasi Manajemen Jurnal Manajemen Atma Jaya Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal JPBM (Jurnal Pendidikan Bisnis dan Manajemen) DeReMa (Development Research of Management) Jurnal Manajemen Jurnal Ilmu Sosial dan Ilmu Politik AdBispreneur WIDYAKALA JOURNAL Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Widya Cipta : Jurnal Sekretari dan Manajemen Jurnal Manajemen Indonesia Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Inovasi Bisnis (Inovbiz) J-MAS (Jurnal Manajemen dan Sains) Jurnal Riset Inspirasi Manajemen dan Kewirausahaan Humaniora JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI Jurnal Perilaku dan Strategi Bisnis Jurnal Studi Guru dan Pembelajaran JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Studi Sosial dan Politik Enrichment : Journal of Management Cakrawala Repositori Imwi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Riset: Jurnal Aplikasi Ekonomi Akuntansi dan Bisnis BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Kontigensi: Jurnal Ilmiah Manajemen Jurnal Manajemen TRANSAKSI Media Bina Ilmiah Jurnal InterAct Jurnal Administrasi Bisnis Management Analysis Journal Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis
Rosdiana Sijabat
Universitas Katolik Indonesia Atma Jaya
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Social Sciences Other

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Antecedents of Passenger Loyalty in Online Taxi Services: A Case Study of GoCar Services Kamal, Kevin; Sijabat, Rosdiana
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 25 No 2 (2023): April - June, 2023
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2023.25.2.8434

Abstract

This research was conducted to determine the relationship between perceived value (X1), value for money (X2), corporate image (X3), and switching costs (X4) on passenger satisfaction (M) and passenger loyalty (Y) for GoCar customers in Indonesia. This research is a quantitative study using a questionnaire with statement items arranged using a Likert scale (1-5). The sampling technique was carried out using the Lemeshow formula for an unknown population. The data obtained was then processed using the PLS-SEM method with the SmartPLS 3.2.9 application. The results of the study found that perceived quality, value for money, and corporate image in the four-wheeled ride-hailing service industry affect passenger satisfaction which will then generate passenger loyalty. Switching costs were also found to positively affect passenger loyalty. This implies that four-wheeled ride-hailing customers care about quality, price and quality comparison, corporate image, and costs/barriers that arise when they decide to switch from a service.
The Effect of Academic Culture and Collaborative Culture as Collaborative Academic Culture to Improve The Innovative Behavior in Universities Sihite, Otto Berna; Sinaga, Poltak; Hidayat, Dylmoon; Sijabat, Rosdiana
Jurnal Aplikasi Bisnis dan Manajemen Vol. 9 No. 1 (2023): JABM, Vol. 9 No. 1, Januari 2023
Publisher : School of Business, Bogor Agricultural University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/jabm.9.1.1

Abstract

Leaders in various universities design and participate in education by constructing and developing fresh and new ideas and innovations to create efficient teaching methods across all departments. Additionally, millennials are the technology-literate generation, making this an exciting time for them as they try to meet market demand. This fact will serve as the foundation for determining whether the university's collaborative and academic culture impacts the lecturers' innovative behavior. The 101 samples of lecturers were taken from 5 universities in the Jakarta and Java area. The Structural Equation Model (SEM) of Smart PLS was used in this analysis. The results indicated whether Collaborative Culture and Academic Culture affect Innovative Behavior. From the results of this analysis, it is essential to develop and improve future methods of combining collaborative and academic culture to create a Collaborative Academic Culture. This method would in turn improve innovation in the university, as the country had set a goal to increase the collaboration between higher education stakeholders in society. It is also expected that the derivation of the two variables will further develop the effectiveness of quality teaching in higher education. Keywords: collaborative culture, academic culture, innovative behavior
PENGARUH BEBAN KERJA DAN BUDAYA LAYANAN PADA KOMITMEN BERKARIER SERTA DAMPAKNYA PADA KINERJA KARYAWAN LINI DEPAN HOTEL BERBINTANG LIMA Goeltom, Vasco Adato H.; Sijabat, Rosdiana; Meilani, Yohana F. C. Palupi; Bernarto, Innocentius
Media Bina Ilmiah Vol. 19 No. 3: Oktober 2024
Publisher : LPSDI Bina Patria

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resources (HR) are very important for operational success because they are responsible for carrying out company activities. Human resource management (HRM) specifically focuses on acquiring the right talent tailored to the company's specific needs. The segmented service industry is currently the main driver of economic growth, and workers play an important role as its main supporters. This research uses quantitative research methods. The source of research data is through distributing questionnaires. The research population is front-line employees of five-star hotels. The number of samples used was 120 respondents. This research uses SEM Partial Least Square (PLS) analysis to analyze variable relationships. The results of the analysis show that service culture and career commitment have a effect on employee performance, except that the influence of workload on career commitment and employee performance are not significant. This highlights the importance of service culture and career commitment in improving performance in the hospitality industry. Overall, this research shows that career commitment and service culture play an important role in improving employee performance. Meanwhile, workload must be managed carefully to ensure that it supports career commitments and employee performance without burdening employees to the point of reducing their performance. Therefore, companies are advised to continue to strengthen their service culture and support employee career commitment to achieve optimal performance.
Peran Organizational Citizenship Behavior (OCB), Transformational and Digital Leadership Terhadap Kinerja Melalui Mediasi Komitmen Organisasi Pada Family Business Purwanto, Agus; Purba, John Tampil; Bernarto, Innocentius; Sijabat, Rosdiana
Jurnal Ilmiah Sumber Daya Manusia Vol 4 No 3 (2021): JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v4i3.10454

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis Pengaruh Organizational Citizenship Behavior (OCB), Transformational, Digital Leadership Terhadap Kinerja Family Business Melalui Mediasi Komitmen Organisasi. Metode penelitian ini adalah metode kuantitatif dengan alat pengolah data menggunakan program SmartPLS versi 3.0. Data penelitian diperoleh dari kuesioner elektronik online yang didistribusikan secara online menggunakan metode snowball sampling. Responden penelitian ini adalah 120 karyawan senior dan manajer perusahaan famili Business di Banten. Hasil analisis data menunjukkan bahwa Hasil analisis data menunjukkan bahwa pada hubungan secara langsung OCB berpengaruh positif dan signifikan terhadap variabel kinerja usaha, kepemimpinan digital berpengaruh signifikan terhadap variabel kinerja , transformational leadership berpengaruh  tidak  signifikan terhadap variabel kinerja , OCB berpengaruh tidak  signifikan terhadap variabel kinerja, kepemimpinan digital berpengaruh signifikan terhadap variabel kinerja, Transformational Leadership  berpengaruh signifikan terhadap variabel , Komitmen Organisasi  berpengaruh tidak  signifikan terhadap variabel kinerja. Pada hubungan tidak langsung disimpulkan OCB berpengaruh tidak signifikan terhadap variabel kinerja melalui mediasi komitmen organisasi, kepemimpinan digital berpengaruh tidak signifikan terhadap variabel kinerja melalui mediasi komitmen organisasi, kepemimpinan digital berpengaruh tidak signifikan terhadap variabel kinerja melalui komitmen organisasi.
Study of the Effect of Habit, Perceived Enjoyment, and Perceived Risk on Adoption and Recommendation, Mediated by Behavioral Intention on Bank Negara Indonesia Mobile Banking Application Aditya, Aditya; Sijabat, Rosdiana
Jurnal Ecodemica: Jurnal Ekonomi, Manajemen, dan Bisnis Vol. 9 No. 1 (2025): April 2025
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/ecodemica.v9i1.11878

Abstract

This study aims to investigate, under behavioral intention, the link between habit, perceived enjoyment, and perceived risk on adoption and recommendation mediated. There were 255 respondents in total from a survey approach for data collection. This study gathers questions online using Google Forms from consumers using primary data. This study applies non-probability sampling as its method. Respondents for this survey have used mobile banking from Bank Negara Indonesia. The study used Smart PLS (Partial Least Square) software version 4.1.0 in a variant-based structural equation modeling method. The findings of this study reveal that habit has a significant and favorable effect on behavioral intention; perceived enjoyment has a substantial and favorable impact on behavioral intention; perceived risk has an essential and favorable effect on behavioral intention; behavioral intention has a significant and favorable impact on adoption; behavioral intention has a substantial and favorable effect on recommendation. The originality of this study is the submission of an empirical research model never done to determine the impact of the relationship between habit, perceived enjoyment, and perceived risk on adoption and recommendation mediated by behavioral intention on the Bank Negara Indonesia mobile banking application. This study is supposed to give Bank Negara Indonesia management insights on how to raise the mobile banking application user count.
Keeping Tradition, Culture, and Community through Social Entrepreneurship: A Case of Lamerenan Harnadi, Agnes; Sijabat, Rosdiana; Widyastuti, Pristiana; Singgalen, Yerik Afrianto
Humaniora: Journal of Indonesia Culture and Society Vol. 14 No. 2 (2023): Humaniora
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/humaniora.v14i2.8941

Abstract

The research discussed social entrepreneurship that aimed to create social impacts. These impacts could be not only economic, yet cultural. Lamerenan was a social enterprise focused on Tanimbar’s tenun cloth (handwoven fabric) through community empowerment. This foundation was chosen because it encouraged the local community to preserve tradition and culture by persuading them to use traditional methods to produce the cloth. Although this foundation was categorized as a micro-small-medium enterprise (MSME) with age less than ten years old, Lamerenan had a mission to restore the quality of Tanimbar’s tenun cloth, by keeping the tradition using traditional weaving loom, which was called “Tenun Gedog Loom” or “Gedogan” and natural dyes. The research utilized the qualitative method. An in-depth interview was conducted with the founder of Lamerenan, Hiyashinta Klise, on December 2021 via Zoom meeting. Secondary data about Lamerenan and Tanimbar’s tenun cloth was collected from online news and Lamerenan’s social media (Instagram). The research finds how Lamerenan keeps the Tanimbar’s weaving tradition, culture, and women weaver community through social entrepreneurship. Furthermore, how the community returns to the traditional way, using natural dyes in producing the cloth. The result of the research is expected to bring insight into local traditions and culture that can be useful in developing empowerment in the local community.
Co-Authors Addella Addella Aditya Aditya Adrian Brodjonegoro Agnes Harnadi AGUS PURWANTO Agus Purwanto Agus Purwanto Alrom Trisena Edriasa Amelia, Ditta Ardelany Verameta Bayu Pamungkas Brigita Krista Angelica Cornelius Gratia Chandra Dian Mardiana Dylmoon Hidayat Evo S Hariandja Ferdi Antonio Fitria, Abelina Dini Goeltom, Vasco Adato H. Harnadi, Agnes Ika Rahmawati Indra Cahaya Tresna Innocentius Bernarto, Innocentius Irma Listiani Juliana, Siska Kamal, Kevin Katoni, Januar Kevin Kamal Kolopaking, Stephanie Angelica Laksmi M Wijayanti Lidwina Larasati Ayuningtyas Meilani, Yohana F. C. Palupi Monica Sari Kumala Nainggolan, Gresita Stevani Orlando Sinaga Otto Berman Sihite Poltak Sinaga, Poltak Pristiana Widyastuti Pristiana Widyastuti Purba, John Tampil Putri, Tara Adhyatma Putri, Vania Mariska Sabtya Sukma Arwachyntia SB Diah Pudjiastuti Sihite, Otto Berman Sihite, Otto Berna Sinaga Poltak Sudibjo, Niko Tanggor Sihombing Tiffany Valencia Wong Timothy Tedja William Juniko Salim Yerik Afrianto Singgalen Yuliawati Kusumaningrum Yustisia Kristiana Zebua, Alexander