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Analisis Sentimen Teks Code-Mixed Bahasa Indonesia-Jawa Menggunakan Metode Fine-Tuning Model Nusabert Sopian Syauri; Sofi Defiyanti; Dadang Yusup
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 10 No. 2 (2026): IKRAITH-INFORMATIKA Vol 10 No 2 Juli 2026
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pesatnya pertumbuhan pengguna platform X di Indonesia memicu lahirnya fenomena code-mixingantara Bahasa Indonesia dan Bahasa Jawa dalam komunikasi digital. Teks campuran inimengandung nuansa linguistik lokal yang sulit diproses oleh model NLP berbasis bahasa umum.Penelitian ini mengimplementasikan model NusaBERT dengan teknik fine-tuning untukmelakukan analisis sentimen pada teks code-mixed Indonesia-Jawa yang dikumpulkan dariplatform X. Data sebanyak 1.685 teks diperoleh melalui teknik crawling menggunakan kata kunciberbahasa Jawa, kemudian dilabeli secara otomatis menggunakan AI (Gemini dan Claude) denganvalidasi manual oleh penutur asli. Eksperimen dilakukan dalam sembilan skenario yangmengombinasikan tiga variasi pembagian data (70:30, 80:20, 90:10) dan tiga nilai learning rate(2×10⁻⁵, 3×10⁻⁵, 5×10⁻⁵). Hasil terbaik diperoleh pada Skenario 3 dengan pembagian data 70:30dan learning rate 5×10⁻⁵, menghasilkan nilai Accuracy 0,8538, Precision 0,8539, Recall 0,8538,dan F1-Score 0,8504. Penelitian ini membuktikan bahwa NusaBERT yang telah dilatih padakorpus bahasa daerah Indonesia mampu menangani kompleksitas linguistik teks code-mixedIndonesia-Jawa secara efektif.
Analisis Sentimen Lexicon-Based Penggunaan ChatGPT pada Siswa dan Guru SMAN 2 Klari Bunga Khoeriah Utami; Sofi Defiyanti; Mohamad Jajuli
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 10 No. 2 (2026): IKRAITH-INFORMATIKA Vol 10 No 2 Juli 2026
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v10i2.7153

Abstract

The development of Artificial Intelligence (AI) technology, particularly ChatGPT, has increasingly been utilized in learning activities. However, the perceptions of students and teachers regarding the use of ChatGPT in schools still need to be objectively mapped. This study aims to analyze the sentiments of students and teachers at SMAN 2 Klari toward the use of ChatGPT in learning activities using a Lexicon-based approach with the InSet sentiment lexicon. The research employed a quantitative approach using 777 responses collected from 742 students and 35 teachers through open-ended questionnaires. The research stages included data collection, preprocessing (case folding, text cleaning, tokenizing, stopword removal, slang word normalization, and stemming), Lexicon-based sentiment analysis, and evaluation using Fleiss’ Kappa and Confusion Matrix. The results showed that the majority of students expressed positive sentiment toward the use of ChatGPT in learning, accounting for 91.1%, while negative and neutral sentiments accounted for 6.9% and 2.0%, respectively. Among teachers, all respondents expressed positive sentiment, reaching 100%. The annotator evaluation using Fleiss’ Kappa obtained a score of 0.7745, categorized as Substantial Agreement, indicating strong agreement among annotators. Furthermore, the Confusion Matrix evaluation produced an accuracy of 79%, demonstrating that the Lexicon-based method performed reasonably well in classifying sentiments related to ChatGPT usage. Overall, the findings indicate that ChatGPT is perceived positively by both students and teachers as a technology that supports the learning process, although concerns remain regarding potential dependency and inappropriate use.
Analisis Sentimen Ulasan Skintific Aqua Light Daily Sunscreen di Tokopedia Menggunakan InSet Lexicon Nadiyah Nur Rafifah; Mohammad Jajuli; Sofi Defiyanti
IKRA-ITH Informatika : Jurnal Komputer dan Informatika Vol. 10 No. 2 (2026): IKRAITH-INFORMATIKA Vol 10 No 2 Juli 2026
Publisher : Fakultas Teknik Universitas Persada Indonesia YAI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37817/ikraith-informatika.v10i2.7210

Abstract

Customer reviews on e-commerce platforms can be utilized to understand consumer perceptions of a product through sentiment analysis. This study aims to analyze the sentiment of customer reviews for Skintific Aqua Light Daily Sunscreen on the Tokopedia platform using the lexicon-based method with the InSet Lexicon and to evaluate its classification performance. The study applies the Knowledge Discovery in Databases (KDD) framework, which consists of data selection, data preprocessing, data transformation, data mining, and evaluation. The data were collected through web scraping using Python. Of the 672 reviews collected, 634 reviews remained after the data cleaning process. The preprocessing stage included case folding, text normalization, tokenization, stopword removal, and stemming. The results showed that 532 reviews (83.91%) were classified as positive, 78 reviews (12.30%) as negative, and 24 reviews (3.79%) as neutral. The evaluation was conducted on 100 randomly selected review samples validated by two validators. The inter-rater agreement, measured using Cohen's Kappa, was 0.34, indicating a Fair Agreement. Furthermore, the evaluation using a confusion matrix yielded an accuracy of 64.00%, a precision of 54.71%, a recall of 64.00%, and an F1-score of 58.42%. These results indicate that the lexicon-based method using the InSet Lexicon is capable of classifying most customer review sentiments, although it still has limitations in identifying neutral sentiment.