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All Journal Jurnal Kesehatan Masyarakat (JKM) CENDEKIA UTAMA Jurnal EMT KITA EQIEN - JURNAL EKONOMI DAN BISNIS LOYALITAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Mantik Jurnal Informasi dan Teknologi International Journal of Education, Social Studies, And Management (IJESSM) Journal of International Conference Proceedings Amkop Management Accounting Review (AMAR) Law and Humanity
Arif Syaifudin, Arif
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Analisis Pengaruh Komunikasi Internal dan Organizational Citizenship Behavior terhadap Retensi Karyawan Syaifudin, Arif; Edward, Yusuf Ronny; Pujiastuti, Endah; Sekamdo, Muhammad Aga; Haes, Putri Ekaresty
Jurnal EMT KITA Vol 10 No 4 (2026): OCTOBER 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i4.6652

Abstract

This study aims to analyze the influence of internal communication, OCB on employee retention at PT SJB Kudus. The background of this study is driven by the high rate of employee turnover, which can disrupt operational sustainability and organizational performance stability. A quantitative approach was used using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test the relationship between variables. Respondents consisted of 100 permanent employees selected through a census. Data were collected using a five-point Likert scale questionnaire that has been tested for validity and reliability. Data analysis was conducted using SmartPLS 4. The results of the study indicate that internal communication significantly affects employee retention. Furthermore, OCB has a significant positive influence on employee retention. These findings highlight the importance of effective internal communication practices, and strategies to enhance OCB in encouraging out-of-role behavior and reducing employee retention.
Co-Authors Al Fajar, Nur Farid Alamsyah, Bahrul Alatas, Abd. Rahman Andy Usmina Wijaya Bambang Sugiharto Budi Sulistiarini, Emma DASUKI DASUKI Edward, Yusuf Ronny Elizabeth Endah Pujiastuti Faturrohman, Jerly Rifki Ferdiansyah, Mohammad Arif Firdaus, Maulana Ahmad Fajar Fitrianti, Ratna Husain, Fransiska Imelda Dian Rahmawati Irmawati, Devi Karyadi, Sugeng Khuluq, Muhammad Husnul Kurniawan, Devi Lestari, Siska Rahayu Listiani, Ana Lourinx, Effin Luluk Muasomah, Luluk Mahesa, Rangga Mahmudah, Roif Uswatun Maulidiyah, Vina Muhammad Navis Mirza Muthi'ah, Binti Nuriyatul Nashiroh, Iffatun Nisa, Faizi Nugroho, Ridwan Adi Putri Ekaresty Haes Rahayu, Sri Puji Rasty Yulia Rubbiyati, Anis Rumefi, Ufi Sani, Muhammad Sekamdo, Muhammad Aga Setiyono, Wisnu Panggah Sundana, Hari Suriyok, Khamdan Suwarno Abadi Ubaidillah , M. Alfin Vera Firdaus Waluyo, Nazhila Tika Yanti Setianti