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All Journal Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Jurnal Pengabdian Masyarakat Bangsa Jurnal Pengabdian Kompetitif International Journal of Applied Management and Business Eko dan Bisnis: Riau Economic and Business Review
KHORNELIS DEHOTMAN, KHORNELIS
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PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA GURU PONDOK PESANTREN AL USWAH PEKANBARU RIAU DEHOTMAN, KHORNELIS
Eko dan Bisnis: Riau Economic and Business Review Vol. 13 No. 1 (2022): Dinamika SDM dan Perilaku Konsumen dalam Dunia Pendidikan dan Perusahaan
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v13i1.368

Abstract

The study was conducted at islamic boarding school Al Uswah of Pekanbaru. In analyzing data obtained from research objects using descriptive and quantitative methods, descriptive is to compare between actual facts with theories that have to do with problems in order to draw conclusions and tabulated in the form of tables and then analyzed according to research and quantitative objectives using statistical tools simple linear regression method to determine the relationship between the dependent variable (Y) with one independent variable (X).Then based on the test results on the work environment variable (X), using SPSS assistance obtained thitung of 6,830-. then compared to the table at a significant level a = 5%, which is equal to 2,036 can be seen that the t-count is greater than the table (6,830> 2,036). Thus it can be concluded that the variable X (work environment) significantly influences the performance of the teachers islamic boarding school Al Uswah of Pekanbaru. While the value of R. Square (R2) of 0.593 (59.30%) explains that the work environment influences the performance of islamic boarding school Al Uswah Pekanbaru amounted to 59.30%. While the remaining 40.70% depicts other independent variables not observed in this study
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Pt. Fajar Riau Wisata Pekanbaru Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 13 No. 4 (2022): Kinerja, Kepuasan, dan Perilaku Organisasi dalam Perspektif Bisnis dan Pelayan
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v13i4.401

Abstract

This research was conducted at PT. Fajar Riau Wisata Pekanbaru Jl. Soekarno-Hatta no. 61 Tangkerang Barat Kec. Marpoyan Damai Pekanbaru. The purpose of this study was to determine the effect of service quality on customer satisfaction at PT. Fajar Riau Wisata Pekanbaru. In analyzing the data obtained from the object of research using quantitative analysis and the number of respondents is 100 people, using the SPSS 24 program using the simple linear regression analysis method. Based on the discussion with simple linear regression, the resulting regression equation is Y = 32.740 + 0.426 X, meaning that the value of a is 32.740, this value indicates that when the Service Quality variable (Variable X) is zero, then Customer Satisfaction (Variable Y) is worth 32,740. While the value of b is 0.426. This means that every increase in perception of service quality by 1 unit, it will increase perceptions of customer satisfaction by 0.426. The result is that t count (3.298) > t table (1.98447) and significance (0.001) < 0.05. Thus, Ho is rejected and Ha is accepted. This means that there is a significant effect of service quality variables on customer satisfaction at PT. Fajar Riau Wisata Pekanbaru. The direction of the influence is positive. This means that the better the quality of service it will increase customer satisfaction at PT. Fajar Riau Wisata Pekanbaru. The value of the coefficient of determination (R2 ) is 0.100. This means that the contribution of the influence of service quality on customer satisfaction at PT. Fajar Riau Wisata Pekanbaru is 10%, while the remaining 90% is influenced by other variables not included in this study.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Penyewa Lapangan Gedung Olahraga Angkasa Badminton Centre Pekanbaru Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 14 No. 3 (2023): Kualitas Pelayanan, Kompetensi, dan Kinerja: Perspektif Manajemen Sumber Daya
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v14i3.440

Abstract

The research was carried out on tenant customers of the Angkasa Badminton center Pekanbaru sports building. In analyzing the data obtained from the research object using descriptive and quantitative methods, descriptive is comparing the actual reality with theories that have something to do with the problem in order to draw conclusions and tabulate it in tabular form and then analyze it according to the research objectives and quantitatively, namely by using statistical tools simple linear regression method to determine the relationship between the dependent variable (Y) with one independent variable (X). Judging from the calculation of the t-test, tcount (7.868) is greater than ttable (1.98969). So it can be concluded that H0 is rejected, meaning that there is a significant influence between service quality and customer satisfaction. Judging from the results of linear regression, that R2 is 43.3%, while 56.7% is influenced by other factors not examined in this study. This means that service quality has a moderate effect on customer satisfaction. In connection with the lack of maximum service quality, the leadership of the Angkasa Badminton Sports Hall must improve the quality of service to customers in order to increase customer satisfaction, so that customers feel satisfied with the service. It is better if a suggestion box is provided so that the management of Angkasa Badminton Sports Hall understands customer complaints
Pengaruh Promosi Terhadap Keputusan Pembelian Produk Sepatu Skechers Pada Toko Skechers Mall Ciputra Seraya Pekanbaru Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 15 No. 1 (2024): Faktor Internal dan Eksternal terhadap Kinerja, Kepuasan, dan Keputusan Ekonom
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v15i1.474

Abstract

This research was conducted at the Skechers Mall Ciputra Seraya Pekanbaru Store which is located at Jl. Riau No.58, Kampung Baru, Senapelan District, Pekanbaru City. The research aims to determine the effect of promotions on purchasing decisions for Skechers shoe products at the Skechers Mall Ciputra Seraya Pekanbaru Store. the results of simple regression analysis are as follows Y= 10,850 + 0.422X, meaning that when there is an increase in the value of the promotion variable (variable X) by 1 (one) unit, the purchasing decision (variable Y) will increase by 0.422 units. the results of t count > t table are 6,644 > 1,984. The test results show that promotions have a significant effect on purchasing decisions for Skechers shoe products at the Skechers Mall Ciputra Seraya Pekanbaru Store. The coefficient of determination (R Square) is 0.771 or 77%. So it can be concluded that the promotion variable contributes to changes in purchasing decision variables by 77%. while the remaining 23% was influenced by other factors not examined in this study.
Analisis Faktor-Faktor Yang Mempengaruhi Kepuasan Konsumen Pada Toko Lagoena Bahan Kue Dan Plastik Marpoyan Pekanbaru Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 15 No. 2 (2024): Kinerja, Kepuasan, dan Produktivitas dalam Berbagai Sektor: Analisis Manajemen
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v15i2.484

Abstract

This study aims to determine and analyze the factors that influence consumer satisfaction at the Lagoena cake and plastic material store in Marpoyan of Pekanbaru city. The population of this research is all consumers of the Lagoena Marpoyan Store in 2021 as many as 6,734 people. The research sample was taken from the entire population which was simplified by using the Slovin formula so that a sample of 99 people was obtained. Furthermore, respondents were taken a number of samples using accidental sampling. The research method used is descriptive and quantitative methods which are then analyzed using multiple linear regression methods. The results of research data processing show that the product variables (X1), price (X2), location (X3), people (X4), promotions (X5), process (X6) and consumer service(X7) simultaneously or together. the same has a positive and significant effect on consumer satisfaction at the Lagoena shop for cakes and plastics in Pekanbaru. The magnitude of the influence is 81.4% based on the results of the Adjusted R Square value of 0.814. As for the results of partial hypothesis testing, it can be obtained that the promotion variable (X5) has no effect on consumer satisfaction, while the other 6 X variables have a significant effect on consumer satisfaction
Pengaruh Stres Kerja Terhadap Semangat Kerja Karyawan Pada PT. Kinchay Manokok Indonesia Dehotman, Khornelis
Eko dan Bisnis: Riau Economic and Business Review Vol. 16 No. 1 (2025): Kepuasan, Kinerja, dan Produktivitas: Dinamika Manajemen Modern dalam Berbagai
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/ekobis.v16i1.508

Abstract

This research was carried out at PT Kinchay Manokok Indonesia Soekarno-Hatta branch. The formulation of the research problem is whether workstress has an effect on employee morale at PT Kinchay Manokok Indonesia Soekarno-Hatta branch. The purpose of this research is to determine the effect ofemployee work stress on employee morale at PT Kinchay Manokok Indonesia Soekarno-Hatta branch.This research method is descriptive with a quantitative approach. The population in this study were 38 employees at PT Kinchay Manokok, Soekarno-Hatta branch. The sample in this study was 38 people minus one person, namely management, because it did not include employees, the sample in this study was 37 people. Based on the t test that has been carried out, the results obtained  are a t value of 4.362 while t table is 2.026. This means that the value of t count > t table with a significance level of 0.000<0.005, then Ho is rejected and Ha is accepted and R2 value of 0.352 is obtained. This explains the magnitude of the influence of theemployee work stress variable, employee work morale is 35.2% and the remaining 64.8% is influenced by other variables not examined in this study. From the research results of a simple linear regression test, the equation obtained is Y= 24.023+0.566X.
Pelatihan dan Pendampingan pengelola untuk Peningkatan Layanan Wisata Berbasis Konservasi di Pulau Kosiok Desa Muara Jalai Aqsa, Muh. Ali; Rahmat, Yogie; Yapentra, Arhipen; Hendrayani, Hendrayani; Dehotman, Khornelis; Jenita, Jenita
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 5, No 6 (2025): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v5i6.2218

Abstract

Kosiok Island in Muara Jalai Village has unique potential as a conservation-based tourism destination that requires professional management to achieve superior and sustainable services. This research and community service activity aims to improve the quality of tourism services through intensive training and mentoring for local managers. The methods used included needs analysis, theoretical and practical training, and direct field mentoring. The training covered key topics such as conservation and ecotourism principles, tourist service standards, operational management, and digital marketing strategies. The results of this activity demonstrated a significant increase in managers' understanding of the concept of conservation integrated with tourism, improvements in service operational standards, and enhanced communication and tour guiding skills based on local and environmental knowledge. Ongoing mentoring ensured the implementation of best practices that focus on an educational tourist experience and minimize negative impacts on the environment. In conclusion, structured training and mentoring empower local managers, which in turn will drive improvements in the quality of tourism services, maintain the sustainability of the Kosiok Island ecosystem, and sustainably improve the well-being of the Muara Jalai Village community.ABSTRAKPulau Kosiok di Desa Muara Jalai memiliki potensi unik sebagai destinasi wisata berbasis konservasi yang membutuhkan pengelolaan profesional untuk mencapai layanan yang unggul dan berkelanjutan. Penelitian dan kegiatan PKM ini bertujuan untuk memperbaiki mutu layanan wisata melalui pelatihan dan pendampingan intensif bagi para pengelola lokal. Metode yang digunakan meliputi analisis kebutuhan, pelatihan teoritis dan praktis, serta pendampingan langsung di lapangan. Pelatihan mencakup materi penting seperti prinsip-prinsip konservasi dan ekowisata, standar pelayanan wisatawan, manajemen operasional, serta strategi pemasaran digital. Temuan kegiatan ini memperlihatkan lonjakan yang nyata pada pemahaman pengelola mengenai konsep konservasi yang terintegrasi dengan pariwisata, perbaikan dalam standar operasional layanan, dan peningkatan keterampilan komunikasi serta pemanduan wisata yang berbasis pengetahuan lokal dan lingkungan. Pendampingan berkelanjutan memastikan penerapan praktik terbaik yang berfokus pada pengalaman wisatawan yang mendidik dan meminimalisir dampak negatif terhadap lingkungan. Kesimpulannya, pelatihan dan pendampingan yang terstruktur mampu memberdayakan pengelola lokal, yang pada gilirannya akan mendorong peningkatan mutu layanan wisata, menjaga kelestarian ekosistem Pulau Kosiok, dan meningkatkan kesejahteraan masyarakat Desa Muara Jalai secara berkelanjutan.
Co-Authors Aqsa, Muh. Ali arhipen yapentra, arhipen Bishry, Hasanul Dzikra, Faira Medina Eka Putra Fachri, Rizqi Hendra, Teguh Hendrayani, Hendrayani Herispon HERISPON HERISPON, HERISPON Hery Widijanto Jayawarsa, A.A. Ketut jenita jenita, jenita Mardan, J. Ardan Rahmat, Yogi rahmat, yogie Sugeng Santoso Veithzal Rivai Zainal yulia harwina, yulia Yusrialis Yusrialis