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All Journal Daya Saing : Jurnal Ilmu Manajemen Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan ADPEBI International Journal of Business and Social Science Jurnal Pengabdian Masyarakat Akademisi IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Jurnal Pengabdian Masyarakat Bangsa Adpebi International Journal of Multidisciplinary Sciences Eko dan Bisnis: Riau Economic and Business Review
rupat, herman
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Pengenalan Tata Kelola Keuangan Rumah Tangga Pada Warga Desa Talang Sungai Limau, Indragiri Hulu, Riau Herispon Herispon; Faira Medina Dzikra; Jhonny Ardan Mardan; Saiful Anuar; Herman Herman
Jurnal Pengabdian Masyarakat Akademisi Vol. 1 No. 4 (2022)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v1i4.328

Abstract

Pelaksanaan Kegiatan Pengabdian Kepada Masyarakat (PKM) tentang tata kelola keuangan rumah tangga dilaksanakan pada tanggal 24 dan 25 September 2022 dengan sasaran warga Desa Talang Sungai Limau, Kecamatan Rakit Kulim, Kabupaten Indragiri Hulu, Riau. Pengelolaan keuangan rumah tangga adalah suatu hal yang mutlak dilakukan agar terhindar dari kesulitan-kesulitan dan pemborosan keuangan yang lebih fatal, dengan menggunakan model K4UB. Pengelolaan yang dimaksud dari sumber keuangan tetap maupun dari sumber keuangan tidak tetap serta pengelolaan pengeluarannya. Tujuan dari pengabdian ini adalah berbagi ilmu tentang tata kelola uang (finansial sharing knowledge), khususnya terhadap warga suku Talang Mamak di Desa Talang Sungai Limau, Kec. Rakit Kulim Indragiri Hulu, Riau
Penyuluhan Dan Motivasi Pengembangan Umkm Bagi Masyarakat Suku Sakai Di Desa Libo Jaya Kecamatan Kandis Kabupaten Siak Iskandar Iskandar; M. Ali Aqsa; Herman; Yusriadi; Teguh Hendra; Siti Syahsudarmi; Eka Putra; Risman
Jurnal Pengabdian Masyarakat Bangsa Vol. 1 No. 6 (2023): Agustus
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v1i6.233

Abstract

Terciptanya peningkatan pendapatan masyarakat tidak terlepas dari andil UMKM dalam pembangunan ekonomi nasional. Mentransfer pengetahuan tentang penyuluhan dan motivasi pengembangan UMKM, tips-tips membangun bisnis UMKM, dan memberikan ide-ide kreatif usaha kecil dan menengah diharapkan dapat membantu ibu-ibu Masyarakat Suku Sakai desa Libo Jaya kecamatan Kandis dalam upaya menumbuhkan minat berwirausaha guna dapat meningkatkan penghasilan. Metode yang digunakan dalam pelaksanaan pengabdian kepada masyarakat ini adalah metode pendidikan masyarakat dimana metode ini digunakan untuk kegiatan-kegiatan dalam bentuk penyuluhan yang bertujuan meningkatkan pemahaman serta kesadaran. Hasil dari kegiatan pengabdian kepada masyarakat berupa penyuluhan dan motivasi pengembangan UMKM di desa Libo Jaya ini dapat memberikan kontribusi positif berupa 1) meningkatnya pengetahuan dan pemahaman ibu-ibu PKK desa Libo Jaya tentang arti UMKM, 2) semakin termotivasi untuk membangun UMKM, 3) mengetahui tip-tip membangun bisnis UMKM, 4) menambah pengetahuan tentang ide-ide usaha kecil menengah. Mengingat besarnya manfaat kegiatan pengabdian kepada masyarakat ini, maka selanjutnya perlu mengadakan penyuluhan serupa dengan khalayak sasaran yang berbeda dan adanya kesinambungan dan monitoring program pasca kegiatan pengabdian ini sehingga ibu-ibu Masyarakat Suku Sakai desa Libo Jaya dapat mengembangkan dan mempraktekkan ide-ide bisnis UMKM.
Impact of Service Quality on Customer Satisfaction: A Case Study in Educational Institutions Herman, Herman
ADPEBI International Journal of Business and Social Science Vol. 2 No. 1 (2022)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (224.43 KB) | DOI: 10.54099/aijbs.v2i1.104

Abstract

This study aims to determine the effect of service quality on student satisfaction. The sample in this study was 81 people. In analyzing the data obtained from this study, the authors used descriptive analysis and quantitative analysis methods. From the results of research with descriptive analysis, it is stated that the respondents' responses to the service quality variable are agree and the student satisfaction variable is agree. Based on the results of research with quantitative analysis, it is known that the quality of service has a positive and significant effect on student satisfaction. Result by test of determination showed that (R2) is 0.849. Which means that the service quality variable has an influence of 84.9% on student satisfaction. the remaining 15.1% is influenced by variables not examined.
Motivasi Perilaku dan Bina Potensi Warga Desa Teluk Lecah Kecamatan Rupat Kabupaten Bengkalis Riau Herispon; Harwina, Yulia; Fachri, Rizqi; Rofidah, Siti; Hendra, Teguh; Dehotman, Khornelis; Herman, Herman
IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Vol. 3 No. 3 (2024): IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa
Publisher : Indra Institute Research & Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58707/ikhlas.v3i3.1018

Abstract

The implementation of community service (PKM) by STIE Riau lecturers has revealed that the main issues local communities face are those related to roads, infrastructure, transportation, education, health, income inequality, employment, poverty, and unemployment, as well as issues with electricity and communication networks. The STIE Riau PKM team carried out this effort as inspiration and enlightenment in thinking to improve the economic level of households. The team held meetings, discussions, and continued with training in making liquid dishwashing soap. They also symbolically planted mangrove seedlings with the village head and residents on the coast of Teluk Lecah Village
Service Quality and Its Impact on Consumer Satisfaction HERMAN, HERMAN
Adpebi International Journal of Multidisciplinary Sciences Vol. 2 No. 2 (2023)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v2i2.660

Abstract

One of the reasons a company continues to exist is because of its ability to satisfy consumers. Satisfied consumers will survive while those who are dissatisfied will move elsewhere. This study aims to determine the effect of the quality of services provided by PT. New Inti Furnindo for customer satisfaction. The population in this study were 10,338 consumers who shopped at PT. New Inti Furnindo Pekanbaru. Thus the number of samples is 99 consumers. From the results of the analysis it can be concluded that service quality has a significant effect on customer satisfaction at PT. New Inti Furnindo Pekanbaru. The value of R square (R2) was obtained at 0.623 or 62.3% while 37.7% was influenced by other variables that were not in this study.Keywords:Service Quality, Customer Satisfaction
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN DENGAN LOYALITAS PASIEN SEBAGAI VARIABEL MEDIASI PADA RUMAH SAKIT UMUM DAERAH RIAU Kurniawan, Teuku Reza; Herman, Herman; Wicara, Dinda Genta; Rofidah, Siti
Jurnal Daya Saing Vol. 11 No. 1 (2025): Transformasi Layanan, SDM, dan Keberlanjutan Usaha di Era Digital dan Sosial M
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i1.2180

Abstract

Patient satisfaction in health services is found to be low and is one of the determinants of patient loyalty so that the impact of satisfaction will result in patient loyalty. This study aims to analyze the factors that influence patient satisfaction. Methods: used in this research is descriptive and quantitative with 150 respondents who underwent care and treatment at the Pekanbaru City Regional General Hospital. The variables studied were Service Quality, Patient Satisfaction and Patient Loyalty. To measure the variables studied, a questionnaire was used. Path analysis is used to analyze the relationship between variables. Results: the study found 1) The results showed that service quality at the Pekanbaru Regional Hospital significantly increased patient loyalty, with a P-Value of 0.000 and T-Statistics 11.342. 2) The results showed that the quality of service at the Pekanbaru Regional Hospital significantly affected patient satisfaction, with a P-Value of 0.000 and T-Statistics of 14.437. 3) The results showed that patient satisfaction at the Pekanbaru Regional Hospital significantly influenced patient loyalty, with a P-Value of 0.004 and T-Statistics 2.840. 4) The results showed that service quality in Pekanbaru Regional Hospital significantly influenced patient loyalty through patient satisfaction, with a P-Value of 0.008 and T-Statistics 2.605
ANALISIS PENGARUH KUALITAS PELAYANAN, CITRA SEKOLAH, LINGKUNGAN SEKOLAH DAN KUALITAS TENAGA PENGAJAR TERHADAP KEPUASAN SISWA AL-HUDA PEKANBARU rupat, herman
Eko dan Bisnis: Riau Economic and Business Review Vol. 10 No. 2 (2019)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v10i2.174

Abstract

ABSTRACTThe four objectives of the present study aimed to find out: 1) the effect of service quality on students’ satisfaction of Senior High School Al-Huda Pekanbaru, 2)  the effect of school image on students’ satisfaction of Senior High School ofAl-Huda Pekanbaru 3) the effect of school environment on the students’ satisfaction of Senior High School Al-HudaPekanbaru,  4) the effect of teachers’professional quality of faculty on students’ satisfaction of Senior High School Al-HudaPekanbaru. Senior High School Al-Huda Pekanbaru was the setting of the study. The present study collected the primary and secondary data from Senior High School Al-Huda Pekanbaru. 162 students were involved as the research samples of the study. The technique of data analysis was descriptive and multiple linear regression analyses. The fulfillment of statistical assumptions was used (normality test, autocorrelation test, multi-coloniality test, heteroskedastic test, linearity test), and the hypothesis testing used were independent t-test, F test and determinant coefficient test. The study found that the service quality had a significant effect on students’ satisfaction. School image had no significant effect on students’satisfaction. School environment had a significant effect on students’satisfaction. The last,  teachers’ professional quality had a significant effect on students’satisfaction.
PENGARUH KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KINERJA GURU PADA SEKOLAH DASAR NEGERI 006 PERAWANG BARAT rupat, herman
Eko dan Bisnis: Riau Economic and Business Review Vol. 10 No. 4 (2019): Penguatan Kinerja Lintas Sektor: Pelayanan, Motivasi, SDM, dan Perilaku Konsum
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v10i4.246

Abstract

The research was conducted at Elementary School 006 Of Perawang Barat. The purpose of this study is to determine the influence of Principal Leadership on Teacher Performance at Elementary School 006 Of Perawang Barat. The research method is descriptive with quantitative approach, with the research population is teachers of Elementary School 006 Of Perawang Barat as many as 43 teachers. While the number of samples determined in this study is the entire population minus 1 principal so that a total of 42 teachers. Based on simple linear regression equation Y = 22,609 + 0,744X. hence seen constants equal to 22,609, so influace of principal leadership on teacher performance is positive proven b = 0,744 meaning that every increase of headmaster leadership one unit will increase teacher performance at Elementary School 006 Of Perawang Barat at 1,235. The Leadership variable with tcount 4,264 > ttable 2,021 with significant level 0.000 less than 5%. Then Ho is rejected and Ha accepted, meaning the leadership variable of principal has a positive and significant effect on teacher performance in Elementary School 006 Of Perawang Barat. The value of R-square (coefficient of determination) is 0,313, this indicates that the principal's leadership contributes to the teacher performance in Elementary School 006 Of Perawang Barat by 31,3%, while the rest (100% - 31,3%) = 68,7% influenced by other variable outside of variable in this research.
THE EFFECT OF COMPETENCY ON CIVIL SERVANTS PERFORMANCE IN THE HEALTH SERVICE OF PEKANBARU CITY rupat, herman
Eko dan Bisnis: Riau Economic and Business Review Vol. 11 No. 3 (2020): Kinerja SDM, Pelayanan Jasa, dan Dinamika Ekonomi: Perspektif Multisektor
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v11i3.275

Abstract

In order to improve the quality and quantity of performance of Civil Servants (PNS) at the Pekanbaru City Health Office, it is necessary to conduct Competency research for all Civil Servants (PNS) of the Pekanbaru City Health Office. This competency is carried out so that office holders can occupy their positions in accordance with their educational qualifications, skills/ experience and attitudes. In general, the purpose of this study is to determine the effect of competence on employee performance at the Pekanbaru City Health Office. The number of samples in this study were 91 employees. In the overall validity test the statement of competence and performance variables are declared valid because the rcount > rtable (0.206) is obtained. Simple linear regression results obtained by the value of Y = 2.729 + 0.899X. From the partial test results or t test obtained value of tcount (6.928) > ttable (1.986) with a sig level of 0.000 < 0.05 which means that competence has a significant effect on performance. The coefficient of determination test results (R2) of 0.350 or 35 %, meaning that the magnitude of the influence or contribution given by the competency variable to the performance variable is 35 % while the remaining 65 % is influenced by other factors not examined in this study.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN SISWA KELAS XII PADA MADRASAH ALIYAH NEGERI 1 PEKANBARU rupat, herman
Eko dan Bisnis: Riau Economic and Business Review Vol. 11 No. 4 (2020): Kepemimpinan dan Kualitas Pelayanan sebagai Penggerak Kinerja Organisasi
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v11i4.291

Abstract

This study aims to determine the Effect of Service Quality on Class XII Student Satisfaction in Pekanbaru 1 State Madrasah Aliyah. The variables in this study consisted of dependent (service quality) and independent (student satisfaction) variables, while the population in this study was 354 students and then simplified by using the Slovin formula so that a sample of 78 students was obtained, using the accidental sampling technique. Data analysis in this study uses quantitative descriptive analysis while to test the feasibility of the data collected instrument testing, validity test, reliability test, simple linear regression test, t test and coefficient determination. The results of the study found a simple linear regression equation model Y = 20,626 + 0,715X, based on the data in the t test where tcount is greater than t table 6.241> 1.99167 means there is a significant influence between service quality on student satisfaction. And the results of the determination coefficient test of 0.339 (33.9%) while the remaining 66.1% is influenced by other variables that are outside of this service quality variable.
Co-Authors Bishri, Hasanul Camelia, Yuni Putri Eka Putra Fachri, Rizqi Faira Medina Dzikra Fakhri, Rizqi Hendra, Teguh Herispon Herispon Hery Widijanto Irawan, Mhd.Sahreza Iskandar Iskandar Jhonny Ardan Mardan KHORNELIS DEHOTMAN, KHORNELIS Kurniawan, Teuku Reza M. Ali Aqsa Risman Saiful Anuar Siti Rofida Siti Syahsudarmi Teguh Hendra Warman, Defi Wicara, Dinda Genta yulia harwina, yulia Yusriadi Yusriadi