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All Journal IKRA-ITH EKONOMIKA Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Digital Business Management Journal Informatic, Education and Management (JIEM) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Aliansi : Jurnal Manajemen dan Bisnis INVEST : Jurnal Inovasi Bisnis dan Akuntansi AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Annals of Human Resource Management Research Jurnal Ekonomi Utama (Juria) Jurnal Manajemen Bisnis dan Organisasi Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Multidisiplin West Science Journal of Innovative and Creativity Greenation International Journal of Tourism and Management AJCD Jurnal Manajemen, Bisnis dan Kewirausahaan
Widya Nengsih
Universitas Mitra Bangsa
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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PENGARUH KUALITAS PELAYANAN DAN PROMOSI WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN DI AGEN SEMBAKO SAHABAT SETIA DI ERA PANDEMI COVID-19 Agus Sri Iswiyanti; Dewi Puspita Sari; Hadi Mulyo Wibowo; Widya Nengsih
Aliansi : Jurnal Manajemen dan Bisnis Vol 18, No 1 (2023): ALIANSI : Jurnal Manajemen dan Bisnis
Publisher : Sekolah Tinggi Manajemen IMMI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46975/aliansi.v18i1.464

Abstract

The cause of this observe changed into to decide whether or not provider excellent and phrase of mouth have an effect on shopping selections at Sahabat Setia grocery agents..The evaluation approach on this observe makes use of quantitative number one information, the check tiers achieved are Validity Test, Reliability Test, Normality Test, Multicollinearity Test, Heteroscedasticity Test, T Test, F Test, and Coefficient of Determination Test (R2). The information used on this observe is non possibility sampling with purposive sampling technique. The trying out device used is SPSS Version 25.The consequences of this observe suggest that the variables of Service Quality and phrase of mouth advertising have a big impact on Purchasing Decisions at unswerving pal grocery agents,
Pengaruh Motivasi Kerja Dan Pelatihan Terhadap Kinerja Apoteker Di Kabupaten Pati Provinsi Jawa Tengah Tika Oktaria Tarigan; Bambang Nurakhim; Widya Nengsih
Astina: Jurnal Ekonomi Utama Vol 4 No 2 (2025): Jurnal Ekonomi Utama (Juria)
Publisher : CV. Astina Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55903/juria.v4i2.284

Abstract

Pelayanan yang baik akan menjadi tolak ukur kualitas dan kinerja seorang apoteker dalam melaksanakan pelayan kefarmasian dalam pekerjaan kefarmasian. Kurangnya kinerja apoteker berdasarkan fakta menunjukkan bahwa tidak semua apoteker menjalankan pelayanan kefarmasian sesuai standar yang ditetapkan. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh motivasi kerja terhadap kinerja Apoteker di Kabupaten Pati Provinsi Jawa Tengah untuk mengetahui dan menganalisis pengaruh pelatihan dan motivasi baik secara parsial dan simultan terhadap kinerja Apoteker di Kabupaten Pati Provinsi Jawa Tengah; Metode penelitian ini menggunakan asosiatif dengan menggunakan pendekatan kuantitatif. Populasi yang digunakan adalah Seluruh Apoteker di Kabupaten Pati Provinsi Jawa Tengah. Jumlah sampel yang ditetapkan sebanyak 154 orang. Metode analisis data menggunakan uji Reliabilitas dan Validitas dan Analisis Regresi linear berganda serta uji t dan uji F. Hasil penelitian menunjukkan bahwa Motivasi kerja berpengaruh signifikan terhadap kinerja apoteker sebesar 0,425 atau 42,5% dengan tingkat signifikan 0,000 < 0,005. Hal ini menunjukkan bahwa semakin tinggi motivasi kerja semakin tinggi kinerja apoteker. Pelatihan berpengaruh signifikan terhadap terhadap kinerja apoteker sebesar 0,434 atau 43,4% dengan tingkat signifikan 0,000 < 0,005. Hal ini menunjukkan bahwa semakin baik pelatihan semakin tinggi kinerja apoteker. Motivasi kerja dan pelatihan secara simultan berpengaruh signifikan terhadap kinerja apoteker sebesar 0,671 atau 67,1% dengan signifikansi F sebesar 0,000 < 0,005. Hal ini menunjukkan bahwa semakin tinggi motivasi kerja dan pelatihan maka semakin tinggi kinerja apoteker.
Pengaruh Budaya Organisasi dan Kepemimpinan Terhadap Kinerja Pegawai Di Biro Advokasi, Sekretariat Jenderal, Kementrian Keuangan Afrita Afrita; Bambang Nurakhim; Widya Nengsih
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 2 (2025): Agustus : Jurnal Manajemen, Bisnis dan Kewirausahaan (JUMBIKU)
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v5i2.5510

Abstract

Digital transformation and increasing regulatory complexity compel government legal units, such as the Advocacy Bureau of the Secretariat General of the Ministry of Finance, to become more adaptive and innovative. This study aims to examine the impact of organizational culture and leadership on employee performance, both individually and simultaneously. A quantitative approach with an explanatory survey design was employed, involving the entire population of 99 employees through a saturated sampling technique. Data were collected using a Likert-scale questionnaire that had been tested for validity and reliability, and then analyzed using multiple linear regression with SPSS 20.0. The results indicate that organizational culture and leadership have a significant positive effect on employee performance. A strong work culture and effective leadership create an environment that supports productivity and the achievement of organizational goals. Practically, this study emphasizes the importance of internalizing organizational values and developing transformational leadership styles as strategies to enhance performance. These findings contribute to the advancement of human resource management in the public sector and provide a foundation for policy interventions in bureaucratic reform within government legal units.
Analisa Pengaruh Revitalisasi Pasar Rakyat, Pelatihan Pedagang Dan Kualitas Layanan Pengelolaan Pasar Rakyat Terhadap Omzet Pasar Rakyat Ibnu Adam; Aswin Naldi Sahim; Widya Nengsih
Journal of Innovative and Creativity Vol. 5 No. 2 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i2.3104

Abstract

Public market is one of the trading facilities that is still the foundation and centre of populist economic activities in Indonesia. In order to realize competitive trading facilities, market revitalization programs aimed to improving the physical and non-physical aspects of the public market, including improvements quality of management services and capacity building. The result is an increase in the number of transactions and omzet traders, which is the basis for the formation omzet of public market. This study aims to analyze the effect of revitalization of public markets, quality of management services and training for traders, as partially and simultaneously on the omzet of public markets. This study was conducted using a descriptive quantitative approach with a questionnaire method using non-random/non-probability sampling. Sampling using the slovin method of 399 traders from 14 public markets that received the Ministry of Trade's public market revitalization program. Research analysis using Partial Least Squares Structural Equation Modeling (PLS-SEM) through validity and reliability analysis, as well as analysis of related variables. From the results of the analysis, it was found that the revitalization of the public market had a significant effect on the omzet of 3.442; trader training had no effect on the omzet of 0.254; the quality of market management services had a significant effect on the public market turnover of 3.174; the quality of market management services was a full mediator of the relationship between the revitalization of the public market and omzet of 2.362 and the relationship between trader training and omzet of 3.332.
Pengaruh Segmentasi Pasar, Strategi Promosi & Suku Bunga Terhadap Penyaluran Kredit Serbaguna Mandiri (KSM) Di Bank Mandiri (PERSERO) TBK. Jakarta Utara Resti Permata Arifin; Aswin Naldi Sahim; Widya Nengsih
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.3604

Abstract

The banking industry faces tight competition in credit distribution, so an effective marketing strategy is needed to increase the attractiveness of credit products for customers. This study aims to analyze the effect of market segmentation, promotion strategy, and interest rates on the distribution of Mandiri Multipurpose Credit (KSM) at Bank Mandiri (Persero) Tbk - North Jakarta. The research method used is a quantitative approach. Data were collected through questionnaires on 286 samples with a Likert scale and analyzed using statistical software Structural Equation Modeling (SEM). The research sample consisted of customers who had applied for and received KSM at Bank Mandiri North Jakarta. The independent variables in this study include market segmentation, promotion strategy, and interest rates as mediator variables, while the dependent variable is KSM distribution. The results showed that market segmentation did not have a significant effect on KSM distribution, which indicated that customer mapping based on certain characteristics did not always increase the effectiveness of credit distribution. Promotional strategies contribute significantly to attracting customers to apply for KSM. Interest rates also do not have a significant effect on KSM distribution, so this factor is not the main determinant in customer decisions to apply for KSM. Meanwhile, interest rates are not a mediator variable for the relationship between market segmentation and promotional strategies on KSM distribution. In conclusion, effective marketing strategies, especially in Market Segmentation that affect Interest Rates, can increase KSM distribution. However, interest rate factors need to be considered in designing credit policies to remain competitive in the market. The recommendation of this study is for Bank Mandiri to continue to develop more specific segmentation-based marketing strategies and offer attractive promotional programs to increase KSM distribution.
The Influence of Personnel Management and Organizational Structure on Personnel Work Effectiveness in The Security Intelligence Unit of The Depok Metro Resort Police Firman Zakaria Razak; Harries Madiistriyatno; Widya Nengsih
Dinasti International Journal of Management Science Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i4.6500

Abstract

The expected objectives of this research are to analyze and determine the influence of personnel management on the effectiveness of personnel work, analyze and determine the influence of organizational structure on the effectiveness of personnel work and analyze and determine the influence of personnel management and organizational structure simultaneously on the effectiveness of personnel work in the Security Intelligence Unit of the Depok Metro Police Resort. Personnel Management has a significant influence on Personnel Work Effectiveness. The results of the partial test (t test) show that the calculated t value is 7.196, greater than the t table of 2.004, the calculated t value of the Organizational Structure variable (X2) is 7.368, greater than the t table of 2.004, Personnel Management and Organizational Structure simultaneously have a significant effect on Personnel Work Effectiveness, F table is 2.77 with a significance level of 0.000 < 0.05. This proves that Personnel Management (X1) and Organizational Structure (X2) together have a positive and significant effect on Personnel Work Effectiveness (Y). The coefficient of determination (R Square) value of 0.898 shows that 89.8% of Personnel Work Effectiveness is influenced by Personnel Management and Organizational Structure, while the remaining 10.2% is influenced by other factors.
The Effect of Service Quality and Health Facilities on Patient Service Satisfaction at Trimitra Cibinong Hospital Gisca Lukita Wardhani; Harries Madiistriyatno; Widya Nengsih
Dinasti International Journal of Management Science Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i4.6501

Abstract

The aim of this research is to describe and analyze the influence of service quality on patient satisfaction, to determine and analyze the influence of service quality on patient satisfaction and To determine and analyze the influence of service quality and health facilities together on patient satisfaction at Trimitra Cibinong Hospital. Service Quality (X1) has a significant influence on Patient Satisfaction (Y). This is proven by the results of the t-test which shows a calculated t value of 4.526, greater than the t-table of 1.992, Health Facilities (X2) have a significant effect on Patient Satisfaction (Y). The results of the t-test show a calculated t value of 5.980, which is greater than the t-table of 1.992, so H0 is rejected and Ha is accepted. The magnitude of the influence of the Quality of Health Services and Facilities on Patient Satisfaction is shown by the Adjusted R Square value of 0.605. This means that 60.5% of patient satisfaction is influenced by the quality of health services and facilities, while 39.5% is influenced by other factors not examined in this study.
The Influence of Work Environment and Compensation on Employee Work Spirit at Command Headquarters Marine Corps Imung Saraswati; Harries Madiistriyatno; Widya Nengsih
Dinasti International Journal of Management Science Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i4.6509

Abstract

The purpose of this study is as follows the influence of the work environment on employee work enthusiasm, the influence of compensation on employee work enthusiasm and the influence of the work environment and compensation simultaneously on employee work enthusiasm at the Marine Corps Command Headquarters (Mako Kormar). The work environment has an effect on employee work enthusiasm, which has been proven empirically. The results of the t-test also prove that compensation has a significant influence on employee work enthusiasm. Work Environment and Compensation simultaneously have a significant influence on Employee Work Morale. Based on the calculated F value, which is greater than the F table with a significance level below 0.05, the work environment and compensation together have a positive and significant relationship with employee morale. The results of this study confirm that morale is not influenced by a single factor, but by a combination of work environment and compensation factors that are managed in an integrated manner in human resource management.
The Influence of Organizational Climate and Career Development on Employee Job Satisfaction in The Sumedang Resort Police Drug Unit Maulana Maulana; Harries Madiistriyatno; Widya Nengsih
Dinasti International Journal of Management Science Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i4.6514

Abstract

The aim of the research is to describe and analyze the influence of organizational climate on employee job satisfaction, the influence of career development on employee job satisfaction and The influence of organizational climate and career development simultaneously on employee job satisfaction in the Sumedang Police Narcotics Investigation Unit. The calculated t value for variable X1 (organizational climate) is 5.068, while the t table value for N = 45 is 2.014. So 5.068 > 2.014, it can be concluded that partially the organizational climate variable influences employee job satisfaction, the calculated t value for variable X2 (career development) is 4.904, while the t table value for N = 45 is 2.014. So 4.904 > 2.014, it can be concluded that partially the career development variable influences employee job satisfaction. The calculated F value is 54.879, which is greater than the F table of 2.81 with a significance level of 0.000 because 0.000 < 0.05, so it can be said that the organizational climate variable (X1) and the career development variable (X2) together have a positive effect on the employee job satisfaction variable (Y). The R Square value is 0.723. This shows that 72.3% of the organizational climate and career development simultaneously (together) have a positive effect on employee productivity, while the remaining 27.7% is influenced by other factors not examined in this study.
The Influence of Work Culture and Work Environment on Organizational Commitment in The Bureau of Institutions and Implementation of The Main Staff for General Planning and Budget of The State Police Republic of Indonesia Mila Cahyani; Harries Madiistriyatno; Widya Nengsih
Dinasti International Journal of Management Science Vol. 7 No. 4 (2026): Dinasti International Journal of Management Science (March - April 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i4.6515

Abstract

The purpose of this study is to determine and analyze the influence of work culture on organizational commitment, to determine and analyze the influence of work environment on organizational commitment, to determine and analyze the influence of work culture and work environment simultaneously on organizational commitment, the calculated t value for the Work Culture variable (X1) is 4,726, while the ttable value for N = 64 is 1,997. So 4,726 > 1,997, then H0 is rejected and Ha is accepted, it can be stated that Work Culture (X1) has a significant effect on Organizational Commitment (Y), the calculated t value for the Work Ability variable (X2) is 8,899, while the ttable value for N = 64 is 1,997. So 8,899 > 1,997, then Ho is rejected and Ha is accepted, it can be concluded that partially the Work Ability variable (X2) has an effect on Organizational Commitment (Y). The R Square value (R2) is 0,775. This shows that 77,5% Work Culture (X1) and Work Ability (X2) jointly influence Organizational Commitment (Y), while the remainder is 22,5% influenced by other factors not examined in this study.
Co-Authors Abdul Haris Adi Wirawan Adithya Aji Pratama Adriza, Adriza Ady Purwoto Afrita Afrita Agus Sri Iswiyanti Akka Latifah Jusdienar Akka Latifah Jusdienar Akka Latifah Jusdienar Albert Albert Ali Usman Ansyar Eka Putra Anwar Aswin Naldi Sahim Ayi Wahid Bowo Lesmono Deddy Nata Dewi Listiorini Dewi Puspita Sari Disca Cris Faratih Ferdy Mangihuttua Hutagalung Firman Zakaria Razak Gemma Geochemistriana Sudaryat Gisca Lukita Wardhani Hadi Mulyo Wibowo Harries Madiistriyatno Husnul Khatimah Ibnu Adam Imung Saraswati INDRI ASTUTI Jati, prihatina Leonard Leonard Luthpiyah Juliandara Maulana Maulana Mila Cahyani Moch Syahdan Gumilang Nila Prastyaningsih Nur Rochman Syafi’i Nurakhim, Bambang Otom Mustomi Pandu Utomo Pratikno, Yuni Rama Sanny Kurniawan Ratnawita Rd. Heri Solehudin Resti Permata Arifin Saipul Rohman Selamat Riadi Selfiana Selfiana Tika Oktaria Tarigan Tuti Sulastri Wahyu Galih Saputro Yuni Pratikno Zulkifli Rangkuti