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All Journal Jurnal Paradigma Ekonomika Briliant: Jurnal Riset dan Konseptual Journal of Economic, Bussines and Accounting (COSTING) SEIKO : Journal of Management & Business International Journal of Supply Chain Management MANAJEMEN DEWANTARA Management Studies and Entrepreneurship Journal (MSEJ) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal E-Bis: Ekonomi Bisnis BERNAS: Jurnal Pengabdian Kepada Masyarakat Journal of Management and Bussines (JOMB) Nusantara Science and Technology Proceedings Global and Policy Journal of International Relations Batara Wisnu : Indonesian Journal of Community Services East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Business Analytics (IJBA) Formosa Journal of Multidisciplinary Research (FJMR) Bhakti Nagori (Jurnal Pengabdian kepada Masyarakat) Management Science Research Journal Jurnal Ekonomika Dan Bisnis Jurnal Pengabdian Masyarakat Nusantara Publicness: Journal of Public Administration Studies International Journal of Economics (IJEC) Jurnal Ekbis (Ekonomi & Bisnis) Business and Investment Review Jurnal Abdimas Indonesia Faedah: Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia IIJSE Neraca Manajemen, Akuntansi, dan Ekonomi Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Ekonomi dan Pembangunan Indonesia Green Inflation: International Journal of Management And Strategic Business Leadership Journal of Ekonomics, Finance, and Management Studies
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Journal : MANAJEMEN DEWANTARA

PENGARUH BEBAN KERJA DAN KOMPENSASI TERHADAP KINERJA PEGAWAI PT. PEGADAIAN PERSERO CABANG KALIANYAR SURABAYA Pratama, M Rizky Bayu; Iryanti, Endang
MANAJEMEN DEWANTARA Vol 9 No 2 (2025): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

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Abstract

This study aims to analyze the effect of workload and compensation on employee performance at PT Pegadaian Persero, Kalianyar Branch, Surabaya. The background of this research stems from performance decline issues, as reflected in operational indicators such as Outstanding Loan and Disbursement. This study employs a quantitative approach with a descriptive method, and data were collected through questionnaires distributed to 42 employees using a total sampling technique. The data were analyzed using the Partial Least Square (PLS) method based on Structural Equation Modeling (SEM). The results indicate that both workload and compensation have a positive and significant effect on employee performance. A well-structured workload and fair compensation can enhance employee efficiency, motivation, and loyalty. These findings highlight the importance of human resource management that emphasizes task balance and recognition of employee contributions to improve organizational performance.