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All Journal JUPIIS: Jurnal Pendidikan Ilmu-ilmu Sosial International Journal of Artificial Intelligence Research JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Publikauma : Jurnal Administrasi Publik Universitas Medan Area Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Politeia: Jurnal Ilmu Politik PERSPEKTIF Strukturasi: Jurnal Ilmiah Magister Administrasi Publik Pelita Masyarakat Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences JPM: JURNAL PENGABDIAN MASYARAKAT Journal La Sociale Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Caraka : Indonesia Journal of Communication Journal of Public Representative and Society Provision Jurnal Ilmiah Administrasi Publik dan Pemerintahan IIJSE Journal of Law & Policy Review
Syafruddin Ritonga
Universitas Medan Area
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

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EVALUATION OF THE USE OF THE STATE CIVIL APPARATUS MANAGEMENT INFORMATION SYSTEM (SIMASGARA) AT THE MANDAILING NATAL PERSONNEL AGENCY Tamrin, Husni; Ritonga, Syafruddin; Musthafa, Walid
JUPIIS: JURNAL PENDIDIKAN ILMU-ILMU SOSIAL Vol. 16 No. 2 (2024): JUPIIS (JURNAL PENDIDIKAN ILMU-ILMU SOSIAL) DECEMBER
Publisher : Universitas Negeri Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24114/jupiis.v16i2.64685

Abstract

This study aims to evaluate the use of the State Civil Apparatus Management Information System (SIMASGARA) at the Mandailing Natal Regency Civil Service Agency. SIMASGARA is a digital system designed to manage data and personnel administration effectively. This study uses a qualitative approach with an exploratory descriptive design, which involves in-depth interviews, direct observation, and document analysis to obtain comprehensive data. The subjects of the study include operational employees, leaders of the Personnel Agency, and other system users related to ASN data management. The results of the study show that SIMASGARA has provided significant benefits in personnel data management, especially in simplifying administrative processes, improving data accuracy, and accelerating the preparation of reports. However, the use of this system is still not optimal. The main obstacles found include limited network infrastructure, lack of user understanding of system features, and resistance to changing from manual to digital methods. Leadership support and policies that require the use of SIMASGARA are the main supporting factors for the successful implementation of this system. This study also identifies that the success of SIMASGARA is influenced by organizational readiness, technical infrastructure, and individual competence, as explained in the theory of Technology Acceptance Model (TAM) and Diffusion of Innovation. To overcome existing obstacles, the recommendations include advanced training to improve user competence, strengthening technology infrastructure, and developing a digital-based work culture. This study concludes that SIMASGARA has great potential to support bureaucratic reform, especially in personnel management. However, system optimization requires a holistic and sustainable strategy. With the right improvements, SIMASGARA can become a model for the implementation of an effective personnel information system in the public sector.
THE INFLUENCE OF WORK ENVIRONMENT AND ORGANIZATIONAL CULTURE ON THE PERFORMANCE OF STATE CIVIL APPARATUS AT THE REGIONAL SECRETARIAT OF BINJAI CITY Achyar Rezski Pane; Nuraini; Syafruddin Ritonga
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 4 No. 2 (2024): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v4i2.2453

Abstract

The purpose of this study was to determine the effect of work environment and organizational culture on employee performance. This research method uses quantitative methods. The population was 110 and the sample was 110 employees with a total sampling technique. Based on the results of the t-test, there was a significant effect of the work environment on performance, which was obtained by the regression coefficient value of the Work Environment variable (t count) of 12.987 with a t table of 1.658, meaning that the t count value ˃ t table and significance of 0.000 ˂ 0.050, so that the first hypothesis was accepted. Based on the results of the t-test, there was a significant effect of organizational culture on performance, which was obtained by the regression coefficient value of the Work Environment variable (t count) of 12.987 with a t table of 1.658, meaning that the t count value ˃ t table and significance of 0.000 ˂ 0.050, so that the second hypothesis was accepted. Simultaneously there is a significant influence between the Work Environment and Organizational Culture on performance as seen from the calculated F value of 61,667 and the F table value of 3,081 with a significance of 0.000 <0.050, then it can be said that the calculated F value> F Table and significance 0.000 <0.050. In addition, the coefficient of determination (R²) = 0.309, which means that the work environment and organizational culture have a 30.9% influence on employee performance.
DIGITAL SOCIAL SUPPORT FOR PEOPLE WITH CHRONIC ILLNESSES: AN ANALYSIS OF COMMUNICATION DYNAMICS ON SOCIAL MEDIA PLATFORMS Syafruddin Ritonga; Kisno
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.3347

Abstract

People with chronic illnesses face significant physical and psychological challenges, making social support an important aspect in improving their quality of life. The development of social media opens up new spaces for digital social interactions that can provide social support. However, the dynamics of communication and the effectiveness of digital social support in the context of chronic illness are still poorly understood comprehensively. This study used a mixed methods approach with quantitative data collection through online questionnaires (n=200) and qualitative data through semi-structured interviews and social media content analysis. Quantitative analysis was conducted with descriptive and inferential statistics, while qualitative analysis used thematic analysis to explore experiences and communication patterns in digital communities. The results of the statistical analysis showed a positive and significant relationship between digital social support and psychological well-being (r = 0.62), disease management motivation (r = 0.58), and user satisfaction (r = 0.65), with p-values ​​<0.001 for all variables. This indicates that adequate digital social support contributes significantly to improving the well-being and motivation of people with chronic illnesses. Qualitative data revealed that emotional and informational support were dominant in community interactions, which were asynchronous and multilateral. However, the risk of misinformation, privacy issues, and negative psychological impacts such as anxiety were also found to be major challenges. The novelty of the study lies in the integration of quantitative and qualitative analysis in the context of digital social support for people with chronic diseases, as well as highlighting the risks of digital communication that have received little attention in previous literature, thus broadening the understanding of digital communication and health theory. Social media has the potential to be an effective means for social support for people with chronic diseases if communication risks can be managed well. The development of safe platform features and digital literacy education are suggested to improve the quality of digital social support, so further research is needed to expand the context and develop adaptive interventions.
Optimalisasi Reboisasi Mangrove dan Eduwisata Kampung Nipah Untuk Peningkatan Ekonomi Masyarakat Pesisir Irwadi, Irwadi; Marviana, Ratna Dina; Pratama, Ikbar; Zulkarnain, Mierna; Atrizka, Diny; Zulyadi, Rizkan; Ritonga, Syafruddin; Frensh, Wenggedes
JPM: Jurnal Pengabdian Masyarakat Vol. 6 No. 3 (2026): January 2026
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jpm.v6i3.2605

Abstract

This community service program aims to enhance the coastal community's economic capacity through the integration of mangrove reforestation and the development of educational tourism (edutourism) in Kampung Nipah, Serdang Bedagai Regency, North Sumatra. The community faced several problems, including limited knowledge about mangrove ecosystems, lack of conservation experience, and underdeveloped coastal tourism potential. The program adopted a participatory approach and hands-on training methods. Survey results showed a significant increase in participants’ understanding of mangroves, shifting from mostly low and moderate categories before the program to entirely moderate and high levels afterward. Furthermore, 100% of participants expressed satisfaction with the activities. The program also led to new economic initiatives such as the establishment of a local edutourism management group, tour guiding training, and the development of derivative mangrove products. In conclusion, the program effectively empowered the community both ecologically and economically, despite certain limitations related to time constraints and limited participant reach. Further assistance is recommended to ensure the sustainability of the program’s outcomes.
The Effectiveness of the Use of the State Civil Apparatus E-Performance System in the Staffing and Human Resource Development Agency of Serdang Bedagai District Wiradhana, Agung; Ritonga, Syafruddin; Lubis, Maksum Syahri
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.8614

Abstract

This study aims to analyze the effectiveness of using the e-performance system in improving the performance of the State Civil Apparatus (ASN) at the Serdang Bedagai Regency Personnel and Human Resources Development Agency (BKPSDM). The e-performance system is implemented as an instrument of bureaucratic reform to improve transparency, accountability, and efficiency of ASN performance assessment. The research method used is qualitative with a case study approach, involving in-depth interviews, observation, and documentation. The results showed that the implementation of e-performance has a positive impact on productivity and the quality of public services. Obstacles faced include limited technological infrastructure, resistance to change, and a lack of technical training. Recommendations include increasing technological capacity, providing ongoing training, and intensive socialization so that the system can be optimized sustainably.
IMPLEMENTATION OF WOMEN AND CHILD PROTECTION POLICY: A STUDY ON THE PERFORMANCE EVALUATION OF CIVIL SERVANTS AT THE OFFICE OF WOMEN EMPOWERMENT, CHILD PROTECTION AND FAMILY PLANNING OF NORTH SUMATRA PROVINCE Raisya, Fathia; Ritonga, Syafruddin; Batubara, Beby Masitho
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1344

Abstract

This study aims to analyze the implementation of women and child protection policies through the evaluation of the performance of Civil Servants (ASN) at the Office of Women Empowerment, Child Protection and Family Planning of North Sumatra Province, as well as to identify supporting and inhibiting factors both from within (internal) and outside (external) the organization that are suspected to influence the performance achievements of ASN. In addition, the evaluation of ASN performance specifically in the context of this program has not been conducted comprehensively, thus requiring a more in-depth study. This research uses a qualitative descriptive approach. Data collection techniques were carried out through interviews, observation, and documentation. The analysis of ASN performance refers to performance indicators according to Agus Dwiyanto, which include productivity, service quality, responsiveness, responsibility, and accountability [1]. The results show that the policy implementation has generally been carried out, but it has not been optimal. Several obstacles identified include limited human resources, coordination constraints, and uneven program socialization. Supporting factors include regulatory support, institutional commitment, and cross-sector collaboration. Therefore, strengthening human resource capacity, improving inter-agency coordination, and optimizing program socialization are needed so that the implementation of women and child protection policies can run more effectively.
THE EFFECTIVENESS OF THE IMPLEMENTATION OF THE SAMSAT NIGHT PROGRAM IN INCREASING MOTOR VEHICLE TAX (PKB) REVENUE AT THE UPTD BAPENDA BINJAI Taufiq, Ahmad; Ritonga, Syafruddin; Lubis, Maksum Syahri
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1336

Abstract

This study aims to analyze the effectiveness of the implementation of the Samsat Night Program in increasing Motor Vehicle Tax (PKB) revenue at UPTD Bapenda Binjai and to identify the factors that hinder its implementation. The Samsat Night Program is a public service innovation that extends operating hours into the evening to provide easier access for taxpayers who are unable to fulfill their obligations during regular working hours. This research employs a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data analysis was conducted using the interactive model of Miles and Huberman, which includes data reduction, data display, and conclusion drawing. The results indicate that the effectiveness of the Samsat Night Program, based on Duncan’s (1981) indicators goal attainment, integration, and adaptation has not yet been fully optimal. In terms of goal attainment, the program has contributed to improving service delivery and PKB revenue; however, the increase has not been significant overall due to fluctuating levels of public participation. From the integration perspective, coordination among related institutions (Bapenda, the Police, and Jasa Raharja) has functioned relatively well in the technical implementation of services. Meanwhile, from the adaptation aspect, the program has adjusted service hours to meet community needs but still faces challenges such as limited socialization, restricted service locations, and low taxpayer awareness.
Gender Awareness of Maria Hartiningsih as Kompas Reporter Ritonga, Rajab; Murwani, Endah; Ritonga, Syafruddin
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 2 No. 2 (2017): December 2017 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v2i2.102

Abstract

Structure of the media in Indonesia is still dominated by men who lack of gender sensitivity so that the role of women journalists as agents of change towards gender awareness is important to discuss. This study aims to determine the factors that make up the awareness, values and attitudes of women journalists on gender, and the influence of media and community structure in forming the gender awareness of women journalists. As a case study, a journalist of the largest newspaper in Indonesia, Kompas, namely Maria Hartiningsih is chosen. The study is based on the concept of gendered-perspective journalism as a practice of journalistic that informs and questions inequality of the relationship between men and women. The study uses a qualitative approach with the method of Critical Discourse Analysis model of Norman Fairclough. Text analysis is conducted to examine the writings of Maria Hartiningsih in Kompas related to gender issues. The results show that at the textual level—since she started joining Kompas—Maria Hartiningsih’s writing already highlighted problems of women, street children, and poverty. Her awareness and perspective on gender is a process conducted through the experience of reporting, discussions, and reading books related to gender. In the case of 'Maria', Kompas as an institution provides her with freedom to pour her thoughts.
Clash of Civilization in the News Reality Construction of the Anti-Ahok Rally in Kompas and Republika Newspapers Ritonga, Syafruddin; Samosir, Hasrat Efendi; Luthi, Muhammad; Junaidi, Junaidi; Nugroho, Eko
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 5 No. 1 (2020): June 2020 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v5i1.370

Abstract

The rally of around two million Muslims in Jakarta in November 2016 protesting against alleged religious defamation committed  by Jakarta Governor Basuki Tjahaja Purnama made the  headlines in  Indonesian mainstream newspapers; Kompas and Republika. However, both newspapers came out with different perspectives in accordance with their ideological background. Therefore, these differences lead to the question of  whether they would trigger a clash of civilization as pointed by S. Huntington stating that the vast post-cold war conflicts would be represented by Western Civilization, China Civilization, and Islam Civilization. This study formulates the problems including: (1) How is the clash of civilization built through the symptoms constructed in Kompas and Republika newspapers? and; (2) How do the intertextual aspects build the clash of civilization semiotically through the texts of the news in Kompas and Republika related to the November 4, 2016 rally? The paradigm used is the critical paradigm with qualitative approach, while the data are analyzed by using Kristeva Semiotic Method. The results of the research include; the mass media has been  a field of  the symbolic war among civilizations, meaning that the clash of civilizations on media is manifested through the symbolic conflict upheaval operated semiotically by Kompas and Republika. The news of November 4, 2016 rally in both newspapers serves as a battlefield of meanings as well as the field of a clash of civilizations.
Marjambar as a Symbolic Interaction of the Bunga Bondar Society in Sipirok District - North Sumatra Muda, Indra; Ritonga, Syafruddin; Batubara, Beby Masitho; Angelia, Nina; Pulungan, Waridah
Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Vol. 7 No. 2 (2022): December 2022 - Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia
Publisher : Ikatan Sarjana Komunikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/jkiski.v7i2.770

Abstract

Bunga Bondar Village has a unique culture called Marjambar. Marjambar is held   by distributing pastries typical of the local community during religious holidays, which are ahead of Eid al-Fitr for Muslims and one day before New Year for Christians. This study aims to analyze the multiculturalism model that exists in marjambar. This study  uses Mead's symbolic interaction theory. The research method of this study is  a qualitative descriptive approach, while data collection technique is conducted through  observation, interviews and documentation.  A total of eight research informants were interviewed, comprising two Islamic religious leaders, two Christian religious leaders, one traditional leader, one youth leader, two village apparatuses. This research found that in realizing the values of multiculturalism there is a philosophy of life "thick water is thicker, brotherly relations and we are one blood (alkot aek alkotan dope mudar dan hita dongan samudar). The implementation of marjambar local wisdom reflects the value of cosmopolitan multiculturalism in  which  each individual is  free with his cultural life, without intimidation and domination, thus creating an attitude of concern between people of  different faiths and  ethnic groups. In conclusion, intercultural life which exists side by side shows equality between people. The researcher suggests that local governments through schools provide formal and informal education to educators who stay at the forefront of the effort to disseminate local wisdom among students. It is necessary to provide bailout funds to preserve marjambar local wisdom, for example, for  monthly meetings between religious leaders, community leaders, traditional leaders and the community.
Co-Authors Achyar Rezski Pane Agung Suharyanto Ahmad Taufiq Ahmad, Kirsa Andika, Wahyu Armansyah Matondang, Armansyah Atrizka, diny Audia Junita Ayu Trisuci, Ayu BARUS, REHIA K ISABELLA BATUBARA, BEBY MASITHO Beby Masitho Batubara Beltahmamero Simamora BIMA BIMA, BIMA Br. Ketaren, Erpina Brutu, Anjur Dewi, Rosmala Dewita Sari, Dewita Eko Nugroho Endah Murwani, Endah Fauziah Rahman Halawa, Fahuwusa Hartono, Selamat Hasibuan, Inda Wardah Humaira, Laila Husni Tamrin, Husni Indra Muda Ingati Gowasa, Ingati Irwadi, Irwadi Isnaini Jamaludin, Yanhar Junaidi Junaidi Junita, Audi Khairullah, Khairullah Kholil, Syukur Kisno Kristian Adi Putra Sitepu Kristian Adi Putra Sitepu, Kristian Adi Putra Lahmuddin Lubis Lubis, Anton Aswin Lubis, Harianto Luthi, Muhammad Maksum Syahri Lubis Marviana, Ratna Dina Musthafa, Walid Nina Angelia Nina Siti Salmaniah Siregar Novita Wulandari Novri, Novri Nuraini Nurainun, Ade Pratama, Ikbar Prima, Andi Pulungan, Waridah Raisya, Fathia Rajab Ritonga, Rajab Rizkan Zulyadi Samosir, Hasrat Efendi Selamat Riadi Silalahi, Andy Frans Leo Sinaga, Antonius Siregar, Muhammad Syukur Surya, Irfan Tarihoran, Yuli Kartika Tika, Ela Dwi Valeri, Rendy Grimaldi Walid Musthafa Sembiring Wenggedes Frensh Wiradhana, Agung Yanhar Jamaluddin Zulkarnain, Mierna