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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Manajemen Indonesia Jurnal SOLMA Journal of Enterprise and Development (JED) Cakrawala Repositori Imwi Jurnal Pengabdian Masyarakat Akademisi Journal of Management and Digital Business Journal of Business, Social and Technology Eduvest - Journal of Universal Studies Jurnal Pengabdian Masyarakat Bangsa Proceeding of Community Service and Engagement Journal of Indonesia Business Research (JIBR)
Didin Kristinawati
Universitas Telkom
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Pemasaran Digital bagi Pekerja Migran di Taiwan: Strategi Efektif Menjangkau Pasar Diaspora Nurvita Trianasari; Didin Kristinawati; Roy Budiharjo; Ardio Sagita; Aulia Ferina Sendhitasari; Muhammad Ilham Rizky Putra
Jurnal Pengabdian Masyarakat Akademisi Vol. 5 No. 2 (2026)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v5i2.1827

Abstract

Tujuan: Program pengabdian kepada masyarakat ini bertujuan memberdayakan pekerja migran Indonesia di Taiwan melalui pemberian pengetahuan dan keterampilan tentang strategi pemasaran digital untuk menjangkau pasar diaspora secara efektif, sekaligus meningkatkan literasi keuangan digital mereka guna pengelolaan pendapatan dan perencanaan keuangan jangka panjang yang lebih baik. Metodologi/pendekatan: Program dilaksanakan di Hsinchu Islamic Association (HIA), Hsinchu, Taiwan, pada 27 Juli 2025, dengan melibatkan 18 pekerja migran Indonesia berusia 30–53 tahun. Kegiatan menggunakan pendekatan hibrida (luring dan daring) dengan metode ceramah dan presentasi, dilanjutkan sesi diskusi interaktif. Instrumen evaluasi mencakup kuesioner pre-test dan post-test untuk mengukur peningkatan pengetahuan, serta kuesioner evaluasi program menggunakan skala Likert tujuh poin (1=Sangat Tidak Setuju hingga 7=Sangat Setuju) yang mencakup lima aspek: kesesuaian dengan tujuan program, relevansi terhadap kebutuhan komunitas, kecukupan alokasi waktu, responsivitas tim, dan harapan keberlanjutan program. Analisis data dilakukan menggunakan perangkat lunak SPSS dengan statistik deskriptif dan uji normalitas Shapiro-Wilk. Hasil/temuan: Program mencapai tingkat kepuasan yang menonjol, dengan 87,5% hingga 100% responden memberikan respons positif pada seluruh aspek evaluasi tanpa umpan balik negatif. Capaian tertinggi ada pada kualitas layanan tim (93,8% sangat setuju) dan harapan keberlanjutan program (81,3% sangat setuju). Tiga aspek (alokasi waktu, responsivitas tim, dan keberlanjutan) memperoleh 100% respons positif. Seluruh responden menyatakan minat kuat agar program dilanjutkan, yang menandakan keberhasilan transfer pengetahuan dan terbangunnya relasi bermakna dengan komunitas diaspora. Kesimpulan: Program berhasil menjawab kebutuhan komunitas diaspora Indonesia di Taiwan dalam mengembangkan kapabilitas pemasaran digital untuk membuka peluang ekonomi baru. Dengan hasil evaluasi yang sangat positif, program ini dapat menjadi model bagi kegiatan pengabdian serupa di negara-negara lain dengan konsentrasi pekerja migran Indonesia yang tinggi, seperti Hong Kong, Singapura, Malaysia, Timur Tengah, dan Eropa. Program juga memperkuat posisi Telkom University sebagai institusi yang berkomitmen pada pemberdayaan masyarakat di luar ruang pendidikan formal.
The Effect of Compensation and Workload on Employee Ethical Behavior at PT. XYZ in Jakarta Lutfi Akbar Fauzi; Didin Kristinawati
Journal of Business, Social and Technology Vol. 7 No. 3 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v7i3.674

Abstract

Background: PT. XYZ is a national energy management and distribution company that applies Good Corporate Governance principles to ensure transparent and ethical operations. Despite improved employee compensation, the increasing number of ethical violation complaints over the past three years indicates ongoing challenges in maintaining employees' ethical behavior. Objective: This study examines the effects of compensation and workload on employees' ethical behavior at PT. XYZ using Equity Theory and the Job Demands–Resources Model to explain how compensation fairness and the balance between job demands and organizational resources influence ethical behavior. Methods: This study employs a quantitative method with a causal design, collecting data through Likert scale questionnaires distributed to 124 permanent employees of PT. XYZ. The variables analyzed include compensation and workload as independent variables, and employees' ethical behavior as the dependent variable. Data analysis is conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test the partial and simultaneous effects among the variables studied. Results: The SEM-PLS analysis revealed that compensation has a positive and significant effect on employee ethical behavior (path coefficient = 0.655; T-statistic = 15.173; p < 0.05), while workload has a negative and significant effect (path coefficient = -0.480; T-statistic = 10.414; p < 0.05). Simultaneously, both variables explain 79% of the variation in employee ethical behavior (R² = 0.790), demonstrating a strong predictive model (SRMR = 0.037). Conclusion: These findings confirm that fair compensation strengthens employee integrity, while excessive workload undermines ethical conduct. Organizations are advised to optimize compensation schemes and restructure workload distribution to cultivate a professional, ethical, and high-performance work environment.
The Effect of Compensation and Workload on Turnover Intention among Generation Z Employees in Jakarta City Chaesa Maheswara; Didin Kristinawati
Journal of Business, Social and Technology Vol. 7 No. 3 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v7i3.680

Abstract

Background: The high turnover rate among Generation Z employees poses a major challenge for companies because it affects recruitment, training, and performance costs. In Jakarta, this phenomenon is often associated with dissatisfaction with compensation and workload pressure. Objective: This study aims to describe the conditions of compensation, workload, and turnover intention among Generation Z employees in Jakarta, as well as to analyze the impact of compensation and workload on turnover intention. Methods: This study was conducted with 150 respondents using a cross-sectional quantitative approach, a Likert-scale questionnaire, and purposive sampling. The data were analyzed using descriptive statistics and partial least squares structural equation modeling (PLS-SEM) to verify causal relationships. Results: Compensation and workload simultaneously had a significant positive effect on turnover intention, with R² = 0.878. Compensation was more dominant than workload, as indicated by its higher effect size (F² = 0.222) compared with workload (F² = 0.127). Workload and compensation each had a significant partial effect on turnover intention (t > 1.96; p < 0.05). The high R² value (0.878) is contextually justified, considering that both predictors are central structural determinants of turnover behavior among Generation Z employees, who are sensitive to compensation conditions and workload demands in the Jakarta labor market. The positive direction of the compensation effect (β = +0.540) reflects the reward–aspiration gap, in which higher compensation may increase market expectations and perceived professional recognition, thereby sustaining rather than suppressing exit intentions. Conclusion: Retention strategies for Generation Z employees should focus on improving fair and transparent compensation systems and ensuring proportionate workload management. The practical implications include evaluating compensation structures, task allocation, and working-time management to reduce employees’ intention to leave.
The Influence Of Physical Work Environment And Work Discipline On Employee Performance: A Study At The Dodol Picnic Garut Production Division Muhammad Raisa Alawi; Ratna Komala Putri; Didin Kristinawati
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.51848

Abstract

The decline in workforce performance at Dodol Picnic Garut has become a strategic issue that has impacted productivity and work quality. Two main factors believed to contribute to this problem are an unsupportive physical work environment and low employee discipline. Therefore, this study focuses on analyzing and testing the extent to which the physical work environment and work discipline influence employee performance. This study employs a descriptive quantitative approach using the Structural Equation Modeling–Partial Least Square (SEM-PLS) method. A total of 110 respondents participated in this study through saturated sampling techniques. Data collection was conducted through interviews, participatory observation, and the distribution of structured questionnaires, which were then analyzed using SmartPLS software. The results of the study indicate that the physical work environment variable has a significant and strong influence on improving employee performance, with a p-value of 0.000 for male respondents and 0.003 for female respondents, and an effect size (f²) of 0.531, reflecting a high influence. Meanwhile, the work discipline variable showed a significant influence only on the male respondent group (p = 0.019), but not on the female group (p = 0.248).
The Effects of Motivation, Organizational Citizenship Behavior, and Transformational Leadership on The Performance of Gen Z Employees in Bandung Raihan Andhika Pratama; Didin Kristinawati
Cakrawala Repositori IMWI 183-194
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

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Abstract

Employee performance is a vital determinant in attaining organizational objectives, influenced by factors such as job motivation, Organizational Citizenship Behavior (OCB), and Transformational Leadership. This study intends to investigate the influence of three factors on the performance of Generation Z employees in Bandung City, where this cohort represents a substantial portion of the workforce. Generation Z, having been raised in the digital age, exhibits unique traits relative to earlier generations, resulting in heightened expectations regarding job flexibility and the significance of their positions. Consequently, comprehending the elements that affect their performance is essential for firms aiming to improve the efficiency and productivity of this emerging workforce. The principal objective of this study is to examine the impact of work motivation, organizational citizenship behavior, and Transformational leadership on the performance of Generation Z employees in Bandung City. The study aims to determine if these three variables significantly affect employee performance, both independently and in combination. By comprehending the interconnections among these characteristics, firms can formulate more precise management strategies to improve Gen Z employee performance. This research seeks to address the paucity of studies regarding the impact of these characteristics on the Gen Z demographic, a topic with few investigation. This study utilizes a quantitative methodology including an explanatory research design. It use multiple linear regression analysis to investigate the impact of independent variables (work motivation, organizational citizenship behavior, and Transformational leadership) on the dependent variable (employee performance). Data will be gathered via surveys administered to 170 respondents, specifically Gen Z employees in Bandung City. Statistical tools, such as SPSS, will be utilized for data analysis, and hypothesis testing will be executed both partially and concurrently. This strategy seeks to elucidate the elements affecting the performance of Gen Z employees in the workplace.
Analysis of the Impact of Employee Training and Knowledge Management Processes on the Performance of PT Vale Indonesia Tbk Farras Rizki Darmawan; Didin Kristinawati
Cakrawala Repositori IMWI 206-226
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

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Abstract

Employee training and knowledge management processes play an important role in improving organizational competitiveness and sustaining company performance, particularly in the mining industry, which faces market dynamics, occupational safety demands, and rapid technological transformation. PT Vale Indonesia Tbk, as a nickel mining company, strives to maintain employee performance in alignment with its vision, mission, and strategic objectives. Therefore, systematic training programs and structured knowledge management practices are required. This study aims to evaluate the effects of employee training and knowledge management processes on the performance of PT Vale Indonesia Tbk and to analyze the simultaneous effects of both factors as efforts to strengthen organizational performance. This phenomenon is examined using a quantitative method with a survey design, in which primary data are collected through structured questionnaires distributed to employees of PT Vale Indonesia Tbk. The research instrument is developed based on Dessler’s (2020) training theory, the Nonaka and Takeuchi SECI model for knowledge management processes, and the Kaplan and Norton Balanced Scorecard framework for measuring employee performance. The collected data are analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to empirically test the relationships and effects among variables. The expected results of this study are to identify the extent to which employee training and knowledge management processes influence employee performance, both partially and simultaneously, thereby providing a basis for improving human resource development programs and knowledge management practices at PT Vale Indonesia Tbk. This study is also expected to contribute theoretically to the development of human resource management and knowledge management process research.
The Effect of Income Uncertainty and Time Pressure on Work-Related Stress Among Gojek Drivers in Bandung Ariq Vero Ariyanto; Didin Kristinawati
Cakrawala Repositori IMWI 136-151
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

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Abstract

The rapid growth of the digital economy has driven a significant increase in gig workers, including online transportation drivers who experience precarious working conditions characterized by income uncertainty and high time pressure. This research aimed to analyze the effects of income uncertainty and time pressure on work-related stress among Gojek drivers in Bandung. This study employed a quantitative approach with an explanatory research design. The research sample consisted of 140 Gojek drivers in Bandung City selected using an accidental sampling technique. Primary data were collected through a five-point Likert-scale questionnaire, while secondary data were obtained from company reports, official publications, and previous studies. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS. The results indicated that all measurement indicators met the required validity and reliability criteria. Income uncertainty had a positive and significant effect on work-related stress, with a path coefficient of 0.424, a t-statistic of 6.206, and a p-value of 0.000. Time pressure also had a positive and significant effect on work-related stress, with a path coefficient of 0.335, a t-statistic of 4.363, and a p-value of 0.000. Simultaneously, income uncertainty and time pressure explained 36.8% of the variance in work-related stress. These findings indicate that income instability and occupational pressure are significant factors contributing to increased work-related stress among Gojek drivers. This research implies that digital platforms need to consider incentive policies, work system improvements, and measures to protect the psychological well-being of driver-partners.
Pelatihan Dua Belas Kompetensi Strategis Generative AI untuk Komunitas Averroes Berdaya Didin Kristinawati; Eva Nurhazizah; Farah Alfanur
Jurnal Pengabdian Masyarakat Akademisi Vol. 5 No. 3 (2026)
Publisher : Jurnal Pengabdian Masyarakat Akademisi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/jpma.v5i3.1877

Abstract

This community service program aimed to improve AI literacy among young people in Bandung, Indonesia through the framework of the Twelve Strategic Competencies of Generative AI, implemented in collaboration with the Averroes Community involving senior high school and university students aged 15–22 years. Using a participatory, in-class training approach that combined interactive lectures, hands-on practice, case studies, and group discussions, program effectiveness was evaluated through pre-test and post-test instruments, satisfaction surveys, and descriptive statistical analysis using paired sample t-test and Wilcoxon signed-rank test. Results showed a statistically significant improvement in participants' AI literacy after the training (p = 0.003, large effect size), with high satisfaction scores across all evaluated aspects, including material clarity, practical applicability, and facility quality. The integration of technical, ethical, and adaptive competencies enabled participants to move beyond passive AI use toward more critical and responsible engagement, though limitations in sample size and training duration suggest that future iterations would benefit from expanded participation, advanced topic coverage, and integration with soft skills and career readiness training.
Pengaruh Usaha Mikro Kecil Menengah (UMKM) Dan Tenaga Kerja Terhadap Pertumbuhan Ekonomi Kota Bandung Tahun 2016-2023 Nisa Arifah Mulyana; Yuhana Astuti; Didin Kristinawati
Journal of Indonesia Business Research (JIBR) Vol. 3 No. 1 (2025): Mei 2025
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jibr.v3i1.9404

Abstract

UMKM menjadi fundamental dalam meningkatkan pertumbuhan ekonomi, menghasilkan lapangan kerja, dan memacu pembangunan daerah. Meski menghadapi tantangan seperti pandemi COVID-19, sektor UMKM tetap menjadi penggerak utama perekonomian Kota Bandung. Penelitian ini bertujuan untuk mengetahui pengaruh UMKM dan tenaga kerja terhadap pertumbuhan ekonomi Kota Bandung. Data sekunder diambil dari laporan resmi BPS Kota Bandung, OpenData Bandung, Dinas Koperasi dan UMKM, serta Dinas Ketenagakerjaan Kota Bandung. Analisis menggunakan Stata17 untuk menguji asumsi klasik, regresi linier berganda, dan uji hipotesis. Hasil menunjukkan bahwa jumlah UMKM dan tenaga kerja memiliki pengaruh negatif secara parsial dan simultan terhadap pertumbuhan ekonomi Kota Bandung, yang dilihat dari PDRB. Untuk meningkatkan kontribusi UMKM dan tenaga kerja, pemerintah disarankan menyediakan pelatihan keterampilan, bimbingan teknis, dan memfasilitasi kolaborasi antar UMKM. Langkah-langkah ini diharapkan dapat memperbaiki kontribusi UMKM dan tenaga kerja terhadap pertumbuhan ekonomi Kota Bandung, mengubah pengaruh negatif menjadi positif di masa depan.
Strategi Pengembangan Bisnis Ekonomi Kreatif Kuliner Dengan Metode Soar (Studi Kasus Rumah Kopi Abdul) Rifki Abrisam Yousuf; Yuhana Astuti; Didin Kristinawati
Journal of Indonesia Business Research (JIBR) Vol. 3 No. 1 (2025): Mei 2025
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jibr.v3i1.9573

Abstract

Fenomena perdagangan bebas juga krisis ekonomi global mewajibkan tiap negara, khususnya Indonesia harus bersaing pada pasar lokal maupun internasional. Permasalahan tersebut dapat diselesaikan dengan mendorong perekonomian yang memiliki daya saing tinggi, memanfaatkan sumber daya terbarukan, dan juga memiliki konsep berkesinambungan dengan basis kreatifitas yang tidak terbatas. Solusi yang dapat ditawarkan salah satunya ialah melalui ekonomi kreatif sub sektor kuliner. Objek penelitian yang digunakan pada penelitian ini adalah kafe. Hal tersebut dikarenakan terjadinya takeover pada Rumah Kopi Abdul. Dengan membawa manajemen dan strategi yang baru, maka diperlukan alat analisis guna menganalisis manajemen strategi yang diterapkan oleh Rumah Kopi Abdul, yaitu menggunakan metode analisis SOAR. Tujuan penelitian ini ialah guna mengetahui strategi pengembangan yang tepat dilakukan oleh Rumah Kopi Abdul dalam pengembangan ekonomi kreatif di bidang kuliner berdasarkan analisis SOAR. Metode yang digunakan pada penelitian ini ialah menggunakan metode analisis kualitatif dengan pengumpulan data melalui observasi, wawancara, dokumentasi, juga audiovisual dan peralatan digital. Data yang diperoleh akan dianalisis melalui analisis SOAR dengan memperhatikan aspek Strengths (S), Opportunities (O), Aspirations (A), dan Results (R). Hasil penelitian yang telah dilakukan menunjukkan bahwa Rumah Kopi Abdul masih dapat dikembangkan kembali. Pengembangan tersebut dapat merujuk pada inovasi strategi pengembangan baru yang ditemukan melalui analisis SOAR.
Co-Authors Ardio Sagita Ariq Vero Ariyanto Aulia Ferina Sendhitasari Chaesa Maheswara Eva Nurhazizah Farah Alfanur Farras Rizki Darmawan Fauziah, Husna Ghalib, Ghalib Kamal Indrawati Jann Hidajat Tjakraatmadja Lutfi Akbar Fauzi Muhammad Ilham Rizky Putra Muhammad Raisa Alawi Nisa Arifah Mulyana Nurvita Trianasari Putri Fariska Sugestie Raihan Andhika Pratama Ratna Komala Putri Renny Sukawati Rifki Abrisam Yousuf Rizal, M. Fahru Rochmawati, Rochmawati Roy Budiharjo Roy Budiharjo Salsabila Aisyah Alfaiza Shaufiah . Sherly Artadita Tarandhika Tantra Yuhana Astuti Zalfa Qathrunnada