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All Journal Jurnal Pendidikan Vokasi Journal of Educational, Health and Community Psychology Jurnal Psikologi Teori dan Terapan JURNAL DIVERSITA JURNAL PENDIDIKAN TAMBUSAI JSHP (Jurnal Sosial Humaniora dan Pendidikan) JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Studies in Learning and Teaching Journal of Psychological Perspective Jurnal Abdi Masyarakat Indonesia Jurnal Penelitian Inovatif Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal Psikologi Wijaya Putra (Psikowipa) Journal Community Service Consortium Innovative: Journal Of Social Science Research Amkop Management Accounting Review (AMAR) Journal of Educational Management Research Jurnal Global Ilmiah Advance Sustainable Science, Engineering and Technology (ASSET) CJPP
Olievia Prabandini Mulyana, Olievia Prabandini
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Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Neuroscience Public Health Social Sciences Other

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Journal : Journal of Educational Management Research

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The Role of Work Motivation in the Relationship between Work Engagement and Job Satisfaction in Retail Workforce Aesa; Mulyana, Olievia Prabandini
Journal of Educational Management Research Vol. 5 No. 2 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i2.1886

Abstract

This study aims to examine the effect of work engagement on job satisfaction with work motivation as a mediating variable among retail employees. A quantitative approach with a correlational survey design was employed. Data were collected through self-report questionnaires using the Utrecht Work Engagement Scale (UWES-9), Job Satisfaction Survey (JSS), and Motivational at Work Scale (MAWS). The sample consisted of 81 retail employees selected through purposive sampling. Data analysis was conducted using regression analysis to test the direct relationships among variables. The results indicate that work engagement has a significant negative effect on job satisfaction. In addition, work motivation also shows a significant negative relationship with job satisfaction. These findings suggest that high levels of engagement and motivation do not necessarily lead to higher job satisfaction, particularly in work environments characterized by high operational demands and limited organizational support. From an educational management perspective, the results highlight the importance of managing human resources not only by encouraging engagement and motivation, but also by improving the quality of work experiences, organizational learning, and employee development systems. This study contributes to the literature on work psychology and educational management by emphasizing the contextual nature of employee well-being and providing practical implications for human resource management and workplace learning in service-oriented organizations.
Co-Authors Aesa Affa, Athia Fadila Affia, Khairunnisa Affia, Khairunnisa Atika Nur Afifah, Ainun Nur A'ini Afifah, Ainun Nur Aini Amanda Hayyu, Amanda Andi Nurcahya, Andi Anggraeni, Dya Wahyu Asmoro, Yoga Seto Aulia, Agnely Risqy Azky, Salsabila Dayu, Jania Amara Tegarin Devana, Nathasya Dewi Sukmawati Enggarsari, Ifna Ratrika Eva, Nur Fachreza Abhitama Akbar, Fachreza Abhitama Fradipta, Diora Gianmah, Mohamad Refikasa Khaf Putra Hanum, Dyah Alfu Putri Hestya, Dwi Hidayati, Siti Nur Aini Ilmi, Aynun Indirasari, Luviana Dewi Meita Santi Budiani, Meita Santi Muchollasho, Wiwin Muhammad Mahdi Ali Permana, Muhammad Mahdi Ali Mulyana, Phonny Aditiawan Nabila, Annisa’ Fara Ningtyas, Wasilatul Fadila Ninik Setiyowati Novianti, Dinda Cahya Nur Hidayah Nur'aini, Nadja Alfin Panjaitan, Nismah Priastuty, Bella Ayu Dianti Rachmadev, Natasya Machendrei Haliza Rahma, Earlene Tania Rahmatasya, Mellyca Riza Noviana Khoirunnisa Robbani, Aurel Bernika Rohmah, Mellynda Silanur Sahar, Pasha Amanda Saidah, Eka Alvinatus Sari, Teta Pamungkas Shafie, Amin Al Haadie Sholichah, Naffa Atus Sulistianingrum, Ludfia Sysditya Ekawanti, Sysditya Umi Anugerah Izzati, Umi Anugerah Warih Handayaningrum Watie, Mellynda Sukma Yael, Eva Nandha Jalma Yulianto , Muhammad Teguh Yundari, Yundari Yunia Dwie Nurchayanie