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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Komunikasi : Jurnal Komunikasi JISIP: Jurnal Ilmu Sosial dan Pendidikan Jurnal Ekonomi Manajemen Journal of Research in Business, Economics, and Education jurnal syntax admiration Ilomata International Journal of Social Science Journal of Economics and Business Letters Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Jurnal Administrasi Kantor ProBisnis : Jurnal Manajemen Priviet Social Sciences Journal Journal of Management and Informatics Journal of Technology Informatics and Engineering JGEN : Jurnal Pengabdian Kepada Masyarakat SWARNA: Jurnal Pengabdian Kepada Masyarakat Jurnal Portofolio: Jurnal Manajemen dan Bisnis Jurnal Manajemen dan Administrasi Antartika Jurnal Cendekia Ilmiah JMAEKA: Jurnal Manajemen Ekonomi Akuntansi
Faif Yusuf
Universitas Bina Sarana Informatika
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Kinerja Karyawan di PT Pos Indonesia Jakarta Timur Ditinjau Dari Motivasi dan Lingkungan Kerja dengan Kepuasan Kerja Sebagai Variabel Intervening Isyana Emita; Faif Yusuf; Sonny Fransisco
Ilmu Ekonomi Manajemen dan Akuntansi Vol 4, No 1 (2023): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v4i1.1662

Abstract

Tujuan dari penelitian ini adalah untuk memahami dan mengevaluasi dampak motivasi kerja dan lingkungan serta variabel intervening terhadap kinerja karyawan dan kepuasan kerja. untuk menentukan dan menguji apakah hubungan antara kinerja karyawan dan kepuasan kerja dan motivasi kerja dimediasi. Untuk mengkaji motivasi kerja, kepuasan kerja, kinerja, dan lingkungan kerja, penelitian ini menggunakan teori manajemen sumber daya manusia. Penelitian ini menggunakan metodologi penelitian kuantitatif. Seluruh 84 karyawan PT POS Indonesia di Jakarta Timur menjadi populasi survei ini. Menggunakan pendekatan sampel jenuh, 84 sampel karyawan digunakan dalam penyelidikan ini. Data primer dikumpulkan untuk penelitian ini melalui penyebaran kuesioner. Skala Likert adalah sistem pengukuran yang digunakan. Metode analisis data penelitian ini adalah kuantitatif dengan menggunakan teknik statistik. Partial Least Square (PLS) adalah teknik statistik yang digunakan. Hasil penelitian menunjukkan bahwa motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, motivasi tidak berpengaruh positif atau signifikan terhadap kepuasan kerja, kinerja berpengaruh positif dan signifikan terhadap kepuasan kerja, dan kepuasan kerja tidak mampu memediasi atau menjelaskan dampak motivasi kerja terhadap kinerja.
The Influence Service Quality and Corporate Image on Customer Satisfaction at PT POS Indonesia Faif Yusuf; Dhea Aprilia
Jurnal Syntax Admiration Vol. 4 No. 9 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i9.1048

Abstract

The purpose of this study was to see the effect of Service Quality and Corporate Image on Customer Satisfaction. with the Random sampling technique as a determinant of the number of respondents indicated for customers of PT. Post Indonesia (Persero) West Jakarta Post Office, where this data collection method uses a questionnaire. Testing is done with Multiple Regression by testing the classical assumptions first, then testing the hypothesis partially with the t test and simultaneously with the f test. then look for the coefficient of determination to see how much the proportion of independent variables affects the variable bond. The results of the study stated that simultaneously (Test F) the independent variables studied, namely Service Quality and Corporate Image, had a positive and significant effect on Customer Satisfaction. While the results of the partial test (T test) Service Quality has no positive effect on Customer Satisfaction and Corporate Image has a positive and significant effect on Customer Satisfaction with a fairly large determination coefficient value of 74.3% and the rest is influenced by other variables not examined in this study.
Loyalitas Nasabah di Bank Mandiri Cabang Kota Jakarta Ditinjau Dari Kualitas Pelayanan Dengan Kepuasan Nasabah Sebagai Variabel Intervening Faif Yusuf; Syamsudin Syamsudin
Jurnal Portofolio : Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Disrupsi Manajemen di Era Digital
Publisher : Prisani Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to analyze customer loyalty in terms of service quality with customer satisfaction as an intervening variable. This type of research uses differential semantic association research. Primary and secondary data are used in this study. Purposive sampling was used in this research sampling technique, resulting in 100 respondents for the research sample. In this study, the structural equation model (SEM) with SmartPLS 3.0 for Windows is used as a data analysis method. Research results show that service quality has a positive and significant effect on customer loyalty, service quality also has a positive and significant effect on customer satisfaction, while customer satisfaction has no significant effect on customer loyalty.
The Games Design Accesbility For Gamer With Neurological Disorder Melyani Melyani; Anjas Ramadhani; Ajat Sudrajat; Mia Rosmiati; Faif Yusuf; Faizal Roni; Cahyani Budihartanti; Muji Endah Palupi
Journal of Technology Informatics and Engineering Vol 3 No 1 (2024): April : Journal of Technology Informatics and Engineering
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtie.v3i2.177

Abstract

Computer games have emerged in the past decade as potential media beyond entertainment. Despite its popularity, game accessibility remains a major concern of various researchers. Children population with motor disabilities is a potential target for developing entertainment or therapeutic support games due to their interest to play. This paper presents: (1) a framework for mobile games for children with motor disability using simple hand postures and (2) xgboost decision tree as a hand posture recognizer (98.48 percent training accuracy and 96.76 percent testing accuracy) as a prototype of hand posture-based commands as assistive technology to interact with games.
PENGARUH PROMOSI DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN DENGAN CITRA MEREK SEBAGAI VARIABEL INTERVENING PADA SEPATU BATA DI DKI JAKARTA Kurniawan, Andrie; Sofyanty, Devy; Yusuf, Faif; Syarief, Faroman
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 6, No 2 (2022): JISIP (Jurnal Ilmu Sosial dan Pendidikan)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v6i2.3143

Abstract

Tujuan dari penelitian ini adalah untuk mengkaji dan menganalis pengaruh promosi dan kualitas produk terhadap keputusan pembelian sepatu Bata melalui citra merek sebagai variabel intervening. Penelitian ini menggunakan data primer yang diperoleh dari hasil penyebaran kuesioner melalui google form kepada 100 konsumen sepatu Bata, yang berbelanja di Toko Sepatu Bata dalam satu tahun terakhir, penelitian dilakukan selama bulan Desember 2021 dengan menggunakan metode penelitian yang digunakan adalah purposive sampling. Data yang terkumpul dianalisis menggunakan Structural Equation Modeling dengan software SmartPLS versi 3. Hasil penelitian menunjukkan promosi berpengaruh positif dan signifikan terhadap citra merek, kualitas produk berpengaruh positif dan signifikan terhadap citra merek, citra merek berpengaruh positif dan signifikan terhadap keputusan pembelian, promosi berpengaruh positif dan signifikan terhadap terhadap keputusan pembelian, kualitas produk berpengaruh positif, namun tidak signifikan terhadap terhadap keputusan pembelian.
Pelatihan Mengembangkan Keterampilan Public Speaking Bagi Tim Penggerak PKK Kelurahan Bambu Apus Jakarta Winarno, Slamet Heri; Armaniah, Henny; Yusuf, Faif; Budiastuti, Dewi Retno
SWARNA: Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 7 (2024): SWARNA: Jurnal Pengabdian Kepada Masyarakat, Juli 2024
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/swarna.v3i7.1412

Abstract

Kegiatan pengabdian kepada masyarakat (PkM) dilaksanakan oleh dosen program studi manajemen fakultas ekonomi dan bisnis Universitas Bina Sarana Informatika dengan mitra tim penggerak PKK Kelurahan Bambu Apus Jakarta. Tujuan dari kegiatan ini guna memberikan pembekalan dalam meningkatkan keterampilan dan kemampuan public speaking. Kegiatan dilakukan secara tatap muka langsung berlokasi di RPTRA Gebangsari kelurahan Bambu Apus. Kapasitas kemampuan berbicara bagi sebagian orang di depan publik merupakan suatu keahlian tersendiri yang mencerminkan kapabilitas dan kredibilitas seseorang, perlu adanya usaha sehingga kemampuan tersebut dapat meningkat terutama bagi mereka-mereka yang selalu berhadapan dengan orang guna menyampaikan suatu informasi di depan publik. Minimnya pengetahuan dan teknik public speaking yang baik menyebabkan diperlukannya suatu pelatihan yang mengenalkan teknik berbicara di depan publik yang benar. Hasil kegiatan menunjukkan 90% peserta PkM menjadi paham akan konsep public speaking, mampu mendeskripsikan kemampuan diri untuk menjadi public speaker serta mampu mempraktekkannya dari sebelum dilakukannya pelatihan dalam kegiatan PkM ini yang hanya berkisar 75%-80% saja.
Pelatihan Strategi Branding Melalui Media Sosial Pada Kelompok PKK Kelurahan Cibubur Jakarta Winarno, Slamet Heri; Budiastuti, Dewi Retno; Yusuf, Faif; Armaniah, Henny
JGEN : Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 2 (2024): JGEN : Jurnal Pengabdian Kepada Masyarakat, Desember 2024
Publisher : Lumbung Pare Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60126/jgen.v2i2.486

Abstract

Kegiatan pengabdian kepada masyarakat (PkM) dilaksanakan oleh dosen program studi manajemen fakultas ekonomi dan bisnis Universitas Bina Sarana Informatika dengan mitra Kelompok PKK Kelurahan Cibubur. Tujuan dari kegiatan ini guna memberikan pemahaman dalam menggunakan media sosial sebagai sarana branding baik secara individu maupun institusi/organisasi serta meningkatkan keterampilan peserta PkM dalam membuat konten-konten yang menarik dan memiliki nilai jual. Kegiatan ini dilaksanakan secara tatap muka langsung dan mengambil lokasi di RPTRA Cibubur Berseri Kelurahan Cibubur Jakarta. Pengembangan suatu organisasi maupun individu akan berbagai keunggulan yang dimiliki dapat dilakukan dengan mem-branding-nya pada suatu media sosial. Tujuanya tidak lain agar kegiatan-kegiatan tersebut dapat terekspos ke publik. Hal ini tentunya akan memberikan dampak yang signifian bagi perkembangan individu ataupun organisasi. Minimnya pengetahuan dan pemahaman tentang branding dan media sosial menyebabkan diperlukannya suatu pelatihan yang mengenalkan teknik-tenik branding dan optimalisasi media sosial secara benar. Hasil kegiatan menunjukkan 90% peserta PkM menjadi paham akan konsep branding melalui medsos, 87% mampu memilih tema-tema branding yang dapat diterapkan di medsos dan hampir 90% mampu mempraktekkan kemampuan membuat konten sebagai sarana branding di medsos.
The Determinant Analysis of Happiness at Work (HAW): A Systematic Literature Review Yusuf, Faif; Husen, Achmad; Suparno; Asep Dony Suhendra
Ilomata International Journal of Social Science Vol. 6 No. 2 (2025): April 2025
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v6i2.1702

Abstract

This study aims to enhance the understanding of happiness at work (HAW) by examining its dimensions and characteristics. Furthermore, it investigates the generation of knowledge concerning HAW through various theoretical frameworks, contextual elements, and methodological approaches. The study also identifies potential future avenues for HAW research. This paper undertakes a systematic literature review of 42 selected empirical articles published from 2010 to 2024, providing an in-depth exploration of HAW. It evaluates trends in publication, dimensions, characteristics, theoretical frameworks, contextual influences, and the research methodologies applied in HAW studies. The results indicate that while research on HAW has gained considerable traction, a significant need remains for further exploration, especially in developing countries. The study identifies several theoretical frameworks, including the job demand-resources model, social exchange theory, and broaden-and-build theory. It also recommends the incorporation of less frequently utilized theories, such as the positive emotion, engagement, relationships, meaning, and accomplishment (PERMA) model, alongside flow theory, for future research initiatives. This review enriches the literature on workplace happiness by providing a thorough analysis and offers valuable insights to inform future research into the factors affecting employee well-being.
Peran Kepuasan Kerja dalam Memediasi Dampak Reward dan Punishment Terhadap Kinerja Mitra Driver Gojek di Jabodetabek Faif Yusuf; Nurzalinar Joesah; Jeffry Latumahina
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 5: Agustus 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i5.4596

Abstract

This study aims to examine the role of job satisfaction in mediating the impact of Rewards and punishments on the performance of Gojek partner drivers. Rewards and punishments are two important aspects of human resource management that can influence employee performance. However, the relationship between Rewards, punishments, and performance is not always direct, and job satisfaction often plays a significant mediating role. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to 97 Gojek partner drivers in the Jabodetabek area. The data analysis technique used is path analysis to test the direct and indirect relationships between Rewards, punishments, job satisfaction, and performance. The results show that Rewards have a positive and significant impact on driver partner performance. Conversely, punishments have a negative and significant impact on their performance. In addition, Rewards also have a positive and significant effect on job satisfaction, while punishments have a negative and significant effect on job satisfaction. Job satisfaction was found to have a positive and significant influence on the performance of partner drivers. The study also found that job satisfaction mediates the influence of Rewards and punishments on the performance of partner drivers. Good Rewards increase job satisfaction, which in turn improves performance. Conversely, excessive punishments reduce job satisfaction, which ultimately decreases performance.
Pengaruh Kompensasi, Pengembangan Karir dan Kepuasan Kerja Terhadap Retensi Pegawai di Disdukcapil Kota Bekasi Lumbantoruan, Gabriel T; Yusuf, Faif
Jurnal Manajemen dan Administrasi Antartika Vol. 2 No. 4 (2025): Oktober
Publisher : Antartika Media Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70052/juma.v2i4.719

Abstract

Retensi pegawai adalah upaya instansi untuk mempertahankan pegawai agar tetap berada dalam organisasi guna mencapai tujuan organisasi tersebut. Tujuan penelitian ini adalah untuk mengetahui pengaruh kompensasi, pengembangan karir dan kepuasan kerja terhadap retensi pegawai di Dinas Kependudukan Dan Catatan Sipil Kota Bekasi. Teknik pengumpulan data yang digunakan adalah metode observasi, kuesioner, dan studi dokumentasi. Teknik analisis data yang digunakan adalah analisis regresi linier berganda. Hasil perhitungan SPSS 30 adalah Y = -1,190 + 0,300X1 + 0,584X2 + 0,043X3, sehingga dapat diketahui adanya pengaruh variable independen dan variable dependen. Hasil uji t diperoleh nilai thitung kompensasi sebesar 4,066 lebih besar dari ttabel sebesar 1,990 dan nilai signifikansi 0,001 lebih kecil dari 0,05, nilai thitung pengembangan karir sebesar 8,396 lebih besar dari ttabel 1,990 dan nilai signifikansi 0,01 lebih kecil dari 0,05, nilai thitung kepuasan kerja sebesar 1,055 lebih kecil dari ttabel sebesar 1,990 dan nilai signifikansi 0,295 lebih besar dari 0,05. Uji F menunjukkan fhitung = 134,284 lebih besar ftabel = 2,802, dengan signifikansi = 0,01 < 0,05 maka kompensasi, pengembangan karir dan kepuasan kerja secara bersama-sama berpengaruh terhadap retensi pegawai di Dinas Kependudukan Dan Catatan Sipil Kota Bekasi.   Employee retention is an agency's effort to retain employees to remain in the organization in order to achieve the organization's goals. The purpose of this research is to determine the effect of compensation, career development and job satisfaction on employee retention at the Bekasi City Population and Civil Registry Service. The data collection techniques used were observation methods, questionnaires and documentation studies. The data analysis technique used is multiple linear regression analysis. The SPSS 30 calculation result is Y = -1.190 + 0.300X1 + 0.584X2 + 0.043X3, so that it can be seen that there is the influence of the independent variable and the dependent variable. The results of the t test showed that the t-calculated compensation value was 4.066 which was greater than the t-table of 1.990 and the significance value of 0.001 was smaller than 0.05, the t-calculated value of career development was 8.396 greater than the t-table of 1.990 and the significance value of 0.01 was smaller than 0.05. tcount value of job satisfaction of 1.055 is smaller than ttable of 1.990 and the significance value 0.295 is greater than 0.05. The F test shows that fcount = 134.284 is greater than ftable = 2.802, with significance = 0.01 < 0.05, so compensation, career development and job satisfaction jointly influence employee retention at the Bekasi City Population and Civil Registry Service.
Co-Authors Achmad Husen Ahmad Taufik Ajat Sudrajat Ajat Sudrajat Amelia, Arikah Andrea Aiman Nuraziz Andrie Kurniawan Anjas Ramadhani Aris Hidayat Asep Dony Suhendra Athiy Dina Rosihana Cahyani Budihartanti Devy Sofyanty Dewi Retno Budiastuti Dhea Aprilia Faizal Roni Faroman Syarief Faroman Syarief, Faroman Hasibuan, Mediana Helmut Martahi Saoloan Tambunan Henny Armaniah Herawati, Metty Titin Isyana Emita Jeffry Latumahina kazuwari, Chaidar Yuki kazuwari, Chaidar Yuki Kazuwari Khotimah Herliana Lumbantoruan, Gabriel T Maemunah Maemunah Marlina Rahmi Shinta P. Melyani Melyani Melyani Melyani, Melyani Mia Rosmiati Muji Endah Palupi, Muji Endah Nurmala, Syifa Nurzalinar Joesah Royanti, Suci Sinta Rukiastiandari Slamet Heri Winarno Sonny Fransisco Sonny Fransisco Suhardoyo Suparno Syamsudin Syamsudin Zahra , Zahra