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DINAMIKA TANTANGAN POLITIK DALAM ERA DEMOKRASI INDONESIA Fauzan Hamidi; Vina Karina Putri; Ahmad Burhanuddin; Aida Fitriani
Ahsani Taqwim: Jurnal Pendidikan dan Keguruan Vol. 1 No. 3 (2024): Oktober
Publisher : Yayasan Baitul Hikmah al-Zain

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63424/ahsanitaqwim.v1i3.117

Abstract

This article discusses the political challenges facing Indonesia in the post-reform democratic era. The main focus is on issues such as corruption, political polarization, the role of social media in shaping public opinion, and social movements. This research uses a qualitative method with a descriptive-analytical approach, where data is obtained from various literature sources and case studies. The results show that corruption remains a systemic problem that hinders the development of democracy, while political polarization exacerbated by social media creates social tensions. Social media plays a dual role as a platform for political participation as well as the spread of disinformation. In addition, social movements show that civil society has significant power in influencing government policy. This article seeks to provide a comprehensive picture of Indonesia's current political dynamics and emphasizes the importance of collaborative efforts to overcome these challenges in order to strengthen democracy in Indonesia.
COMMUNITY ACCESS TO HEALTH SERVICES: COMMUNITY ACCESS TO HEALTH SERVICES Fitriani, Aida
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 23 No 1 (2025): FOKUS Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kap
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v23i1.1472

Abstract

Health development has a positive relationship with improving the quality of human resources. A high level of health and nutritional status will increase productivity which in turn will increase the level of income or welfare of the community. Health development also has an important role for the government in alleviating poverty. In improving the quality of human resources and alleviating poverty, health development is one of the main components. The important role of health development can be seen from its contribution in improving the productivity and quality of life of future generations. One of the main issues in health development that has not been reached by low-income communities, both in urban and rural areas. The aim was to determine community access to health services by looking at influential factors, namely social, economic and geographical. The study used Descriptive Research Methods, with data collection techniques through interviews, observation and documentation studies. From the data obtained, data analysis is carried out which includes activities to organize data, categorize it, code it and then analyze it. The results showed that social, economic and geographical factors affect community access to health services. Keywords: Community Access, Health Services, Damp.
OPTIMIZING PUBLIC SERVICES THROUGH ADMINISTRATIVE DIGITIZATION AT THE TAMALANREA SUBDISTRICT OFFICE Munizu, Musran; Zakaria, Nanang; Fitriani, Aida
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.399

Abstract

This study aims to optimize public services through the digitization of administration at the Tamalanrea Subdistrict Office using the ABC (Action-Based Collaboration) approach, which consists of three stages: needs assessment, digital system development, and community empowerment. This method was chosen to ensure that the resulting solutions are evidence-based, participatory, and sustainable. Data collection was conducted through in-depth interviews with subdistrict officials and the community, field observations, and document analysis to identify challenges in the manual administrative system. The research results show that the implementation of the digital system was able to increase service efficiency by 72%, reduce document processing time from 5-7 days to 1-2 working days, and increase the Community Satisfaction Index (CSI) from 65 to 86. Additionally, digitalization successfully curbed illegal fees and improved transparency through real-time tracking features. Intensive training for village officials increased digital competencies by 75%, while community outreach encouraged 89% of users to adopt the application. However, the study also identified challenges such as resistance from some senior staff and limited internet connectivity in certain areas. Overall, this research demonstrates that a collaborative approach to administrative digitalization not only accelerates service processes but also strengthens accountability and inclusivity. These findings provide policy recommendations for local governments to expand digital transformation at the village level, taking into account infrastructure and human resource capacity.
OPERATIONALIZATION OF EXCELLENT SERVICE: OPERATIONALIZATION OF EXCELLENT SERVICE Fitriani, Aida
FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas Kapuas Sintang. Vol 23 No 2 (2025): FOKUS : Publikasi Ilmiah untuk Mahasiswa, Staf Pengajar dan Alumni Universitas K
Publisher : Universitas Kapuas Sintang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51826/fokus.v23i2.1655

Abstract

Technically, the Puskesmas is tasked with providing services that include treatment, prevention, health improvement, and health recovery services aimed at all residents in its working area. The research objectives can be analyzed and described the principles and concepts of Excellent Service at Puskesmas by conducting Descriptive research. Data collection techniques used are, indepth interviews with purposive informants, observation and documentation studies. The principles and concepts of Excellent Service at Puskesmas are prioritizing the community/patient, an effective system, serving with conscience, making continuous improvements and empowering the community/patient. The implementation of Excellent Service at the Health Center is a renewal of service design through several activity steps, namely determining the type of service, appreciating community/patient activities and designing service processes. It is recommended that Puskesmas apply the Health Service Process Model as a whole, especially formulating goals and objectives as guidance in the implementation of health service policies provided.