Article Per Year (5 Year)
p-Index From 2021 - 2026
6.143
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Pemasaran IKRA-ITH EKONOMIKA Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Jurnal Ekonomi Manajemen Sistem Informasi eCo-Buss Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Digital Business Management Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Economics and Digital Business Review International Journal of Marketing and Human Resource Research JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Journal of Business and Management Inaba Aktiva: Jurnal Manajemen dan Bisnis
Ridho Riadi Akbar
Universitas Indonesia Membangun
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Social Sciences

Published : 49 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : eCo-Buss

 1 
Pengaruh Brand Image dan E-Service Quality Terhadap Kepuasan Pelanggan Marketplace Lazada di Kota Bandung Ferdiansyah Pramudya; Ridho Riadi Akbar
eCo-Buss Vol. 7 No. 1 (2024): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v7i1.1568

Abstract

The speed at which technology is developing, particularly in Indonesia, is causing profound changes in people, and these changes undoubtedly have a significant impact on societal values. The Internet is one of the technological advancements that society uses on a daily basis. This study set out to ascertain how customer satisfaction for Bandung City Lazada Marketplace customers was impacted by brand image and e-service quality. With approaches to verification and description, the research methodology is quantitative. The process of gathering data involved giving questionnaires to one hundred respondents. The Nonprobability Sampling with Purposive Sampling approach, which selects samples based on predetermined criteria, is the sampling methodology employed in this investigation. The study's sample consisted of Bandung City-based Lazada users who were between the ages of 17 and 30 and had completed purchases. The validity, reliability, hypothesis, classical assumption, t, and f tests are all used in this study. The data indicates that customer happiness is significantly impacted by brand image and e-service quality. The results are statistically significant, as indicated by a t-value of 2.671, which is located above the t-critical table's value of 1,660. In addition, the significance level of 0.009 is higher than the conventional batas mean of 0.05. Due to this, the second hypothesis (H2) is confirmed, indicating that the quality of the services has a negative impact on the consumer's behavior in the online study conducted in the city of Bandung.
Pengaruh Brand Image, Brand Trust, dan Kualitas Produk Terhadap Keputusan Pembelian Pada Produk Smartphone Redmi Nur Aida; Ridho Riadi Akbar
eCo-Buss Vol. 8 No. 1 (2025): eCo-Buss
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/eb.v8i1.2830

Abstract

Tujuan dari penelitian ini adalah untuk melihat dampak dari citra merek, kepercayaan, dan kualitas produk terhadap keputusan pembelian smartphone Redmi di Bandung. Latar belakang penelitian ini disebabkan oleh penurunan penjualan smartphone Redmi dalam beberapa tahun terakhir, meskipun produk ini dikenal memiliki kualitas tinggi dan harga yang terjangkau.  Penelitian ini menggunakan teknik asosiatif kuantitatif, dengan menggunakan data survei yang dikumpulkan dari 100 pengguna smartphone Redmi yang aktif. Analisis data dilakukan dengan regresi linier berganda menggunakan bantuan SPSS versi 26. Temuan studi ini menunjukkan bahwa citra merek, kepercayaan, dan kualitas produk memiliki dampak yang baik dan signifikan terhadap keputusan pembelian. Di antara ketiga faktor ini, citra merek memiliki efek terbesar, yang menunjukkan bahwa citra merek yang kuat dapat membujuk orang untuk membeli. Nilai koefisien determinasi (R²) sebesar 0,385 menunjukkan bahwa ketiga variabel ndependen mampu menjelaskan sebesar 38,5% variasi yang terjadi dalam keputusan pembelian. Temuan ini menunjukkan pentingnya strategi pemasaran yang menitikberatkan pada pembentukan citra merek, peningkatan kepercayaan konsumen, dan peningkatan kualitas produk untuk memenangkan persaingan pasar smartphone yang semakin ketat.
Co-Authors Agustina, Tasya Tania Amrina Rosyada, Rahmananda Andre Suryaningprang Angriansyah, Radi Anindya, Auryn Latifa Arie Hendra Saputro Arinda, Destiana Aulia, Nurliana Bunga Pratiwi, Alliya Chandra Jaya, Rama Cinta Dwi Alieka Dadan Abdul Aziz Mubarok Dadan Abdul Aziz Mubarok Fajar, Moh. Wisnu Ferdiansyah Pramudya Ferry, Radzisyah Fitriani, Shilvia Angelina Fuadah, Asri Tsamrotul Hajar, Asri Shopiatul Hanas, Patrick Cannavaro Hellen Indriyani Hidayat, Hafidz Ida Farida Oesman Ida Farida Oesman Indriyani, Hellen Irman Firmansyah Jaya, Rama Chandra Juniar, Nina Fatmawati Karamang, Ezra Listri Herlina Maisan, Kifa Maulana, Bima Rizky Rahmat Mubarok, Dadan Abdul Azis Muhamad Azriel Ardiansyah Muhamad Azriel Ardiansyah Muhammad Ihsan Muchtar Muhammad Rizki Pratama Mukti Ali, Mochammad Mulyanti, Siti Muttaqin, Ridlwan Nadira, Silvia Nur Aida Nurul Hidayanti Febriani Pandiangan, Sari Yanti Pebriyani, Selvia Prasetiyo, Wildan Guretno Putri, Dea Marliana Rama Chandra Jaya Ramdan, Ahmad Taufiq Maulana Ramdhani, Sally Novia Asri Saputra, Andika Eka Sari, Syifa Putri Permata Sentosa, Elvara Dyva Septiana, Ikko Siddiq, Andhika Mochamad Siti Nurjanah Siti Sarah, Siti Solihah, Neng Hoirotus Syianti, Rahma Amelia