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The influence of sim service quality, visitor facilities and police performance on sim service user satisfaction at the Serang Regency Police Ahmad Zainudin; Erah Sukhaerah; Mutmainah Mutmainah; Wahid Sumarjo; Tajudin Tajudin
Enrichment : Journal of Management Vol. 15 No. 6 (2026): Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i6.2460

Abstract

This study looks at how service quality and visitor facilities affect police performance and user satisfaction among staff at the Serang Regency Police Resort (Polres). It examines both individual and combined effects. The population included all 97 people at the Polres, and they were selected using a saturated sampling method. For hypothesis 1, the results showed that the calculated t-value (7.117) was higher than the critical t-value (1.985), with a significance level of 0.00, which is less than 0.05. This means service quality has a significant impact on the performance of the Indonesian National Police. For hypothesis 2, the t-value (6.120) was also higher than the critical t-value (1.985), with a significance level of 0.00, indicating that visitor facilities significantly affect police performance. Hypothesis 3 showed a t-value of 2.534, which is above 1.985, with a significance level of 0.01, meaning police performance significantly influences user satisfaction. Finally, hypothesis 4 had an F-value of 29.942, which is greater than the critical F-value of 3.093, with a significance level of 0.00, showing that both service quality and visitor facilities together have a significant effect on police performance at the Serang Regency Police Resort (Polres).
The influence of principal leadership, competence, and organizational commitment on teacher performance at SMKN 10 Pandeglang Asep Suhandi; Anisa Faijah; Ulfi Ulfi; Wahid Sumarjo; Tajudin Tajudin
Enrichment : Journal of Management Vol. 16 No. 1 (2026): April: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i6.2462

Abstract

This study aims to evaluate the influence of principal leadership, teacher competence, and organizational commitment on teacher performance at SMKN 10 Pandeglang, both individually and collectively. Using a quantitative research design, the study seeks to provide empirical evidence on how these factors contribute to improving teachers’ professional performance. Data were collected through a standardized questionnaire distributed to all 71 teachers at SMKN 10 Pandeglang, applying a census sampling technique to ensure full population participation. The hypothesis testing results reveal statistically significant relationships between the examined variables and teacher performance. Specifically, teacher competence was found to have a positive and significant effect on performance, as indicated by a calculated t-value of 2.241 exceeding the critical value of 1.966 and a significance level of 0.03, below the 0.05 threshold. Additional hypothesis testing further supports the substantial role of teacher competence in enhancing performance. Moreover, the combined influence of principal leadership, teacher competence, and organizational commitment was shown to significantly affect teacher performance, demonstrated by a t-value of 3.828 and a significance level of 0.00. These findings are reinforced by the F-test results, where the calculated F-value of 8.048 exceeds the table value of 2.628, confirming the strong collective impact of the three variables
Penerapan Digital Marketing dalam Upaya Perluasan Pasar Pada Usaha Konveksi Clapadoa: Penelitian Angga Priyana; Wahid Sumarjo; Giska Ayu Saputri; Afianti Setia Sari; Prasetio Budi Utomo
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 5 No. 1 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 5 Nomor 1 (Juli 2026 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v5i1.7653

Abstract

Penelitian ini bertujuan untuk meningkatkan pemanfaatan digital marketing pada UKM konveksi melalui pendampingan dalam penggunaan media sosial sebagai sarana pemasaran guna memperluas jangkauan pasar dan meningkatkan daya saing usaha. Metode yang digunakan adalah pendekatan pendampingan partisipatif yang meliputi tahap observasi, identifikasi permasalahan, sosialisasi, pelatihan, serta praktik pengelolaan media sosial sebagai media promosi. Kegiatan dilaksanakan dengan memberikan edukasi mengenai pentingnya pemasaran digital, pembuatan konten promosi, serta pengelolaan akun media sosial agar dapat dimanfaatkan secara optimal. Hasil kegiatan menunjukkan bahwa pelaku UKM memperoleh peningkatan pemahaman mengenai konsep digital marketing dan mampu mengelola media sosial sebagai media promosi secara lebih efektif. Selain itu, UKM mulai memanfaatkan media sosial secara lebih aktif untuk memperkenalkan produk, meningkatkan visibilitas usaha, dan menjangkau calon konsumen yang lebih luas. Pendampingan ini juga memberikan kesadaran kepada pelaku usaha mengenai pentingnya konsistensi dalam pengelolaan konten digital sebagai upaya membangun citra merek dan loyalitas pelanggan. Dengan demikian, penerapan digital marketing melalui pendampingan yang berkelanjutan dapat menjadi salah satu strategi yang efektif dalam mendukung perkembangan dan keberlanjutan UKM konveksi di era digital.
The Effect of Transformational Leadership and Work Environment on Employee Performance: The Mediating Effect of Work Discipline Dian Wirtadipura; Wahid Sumarjo
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i3.3419

Abstract

Low employee performance in labor-intensive industrial sectors is often driven by weak leadership, an unconducive work environment, and poor discipline, factors that ultimately impact organizational productivity. This study examines the influence of transformational leadership and work environment on employee performance, with work discipline serving as a mediating variable, within the maintenance and workshop industry in Indonesia. Data were collected from 57 employees using quantitative research methods and analyzed using path analysis. The findings show that both the work environment and transformational leadership have a major impact on work discipline and have direct consequences on performance. Additionally, work discipline has a significant effect on performance and modulates the indirect effects of environment and leadership on performance. The proposed model explains 51.6% of the variance in employee performance and 40.1% of the variance in work discipline. These results demonstrate the vital role that supportive work environments, motivating leadership, and participatory discipline systems play in improving performance in strategically significant labor-intensive industries.