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PENINGKATAN SOFT SKILL SISWA SMK NEGERI 3 KOMODO SEBAGAI PERSIAPAN MAGANG INDUSTRI Berybe, Gregorius A.; Wellalangi, Maria B.R.; Hanggu, Elisabeth Oktaviani; MD, Novita Masi Dari Tani; Umul, Dewi Sartika; Lumenta, Daniel FX.; Nanung, Fatima; Febrianti, Marta Lince; Firman, Ignasius; Gantur, Virgilius Andiapama
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2024): Volume 5 No. 2 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i2.27341

Abstract

SMKN 3 Komodo merupakan salah satu sekolah kejuruan yang tidak memiliki program studi perhotelan, namun memiliki demand siswa untuk bekerja di industri perhotelan yang tinggi. Hal ini ditunjukan dari tingginya keterlibatan DW maupun pemilihan PKL pada industri tersebut. Tujuan dilakukan kegiatan Pengabdian kepada Masyarakat ini adalah menyediakan kesempatan pembekalan yang membantu siswa SMKN 3 Komodo memahami pentingnya soft skill dalam sektor pariwisata perhotelan serta menerapkan dalam aktivitas saat praktik kerja industri atau bekerja, serta mempersiapkan diri lebih baik sebelum mengikuti praktik kerja industri tahun 2024. Metode yang digunakan adalah tatap muka dengan siswa SMKN 3 Komodo. Berdasarkan hasil observasi praresearch baik dari pihak Industri Perhotelan maupun Pendidikan tingkat Sekolah Menengah Kejuruan yang meninjau dari hasil Praktik Kerja Lapangan, masih banyak siswa yang perlu ditingkatkan kemampuannya, khususnya soft skill sebagai pekerja di Industri hospitality. Kegiatan PKM ini menghadirkan pengalaman belajar yang memungkinkan siswa untuk mengembangkan soft skill seperti komunikasi, etika profesi, personal grooming dan hygine, kerja sama serta layanan prima.
An Analysis of the Live on Board Phenomenon as a Form of Marine Tourism Development in Labuan Bajo, Indonesia Dewi Sartika Umul; Andriano Calrinto Mami; Yohana Etheldreda Ine Dae
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.5990

Abstract

This study analyzes the phenomenon of live on-board tourism as a form of marine tourism development in Labuan Bajo, Indonesia, with particular attention to its characteristics and driving factors. Employing a qualitative phenomenological approach, the research explores how liveaboard tourism has evolved into a distinctive marine-based tourism model through the interaction of destination attributes and stakeholder motivations. Data were collected through in-depth interviews with three key informant groups: maritime regulators (KSOP), liveaboard vessel operators, and tourists. The findings reveal that liveaboard tourism in Labuan Bajo is characterized by an integrated tourism system that combines transportation, accommodation, and continuous marine experiences within a single travel product. Its development is driven by strong pull factors, including exceptional marine landscapes, immersive experiential value, and digitally mediated destination imagery, as well as push factors stemming from tourists’ psychological needs and the entrepreneurial responses of local operators. Triangulation across informant groups confirms the consistency and validity of these findings. This study contributes to tourism motivation literature by contextualizing push–pull dynamics within marine experiential tourism and offers insights for the sustainable governance of liveaboard tourism destinations.
Analysis Of Factors Influencing Consumer Purchase Intention Of Labuan Bajo Songke Cloth Craft Yulianus Janur; Dewi Sartika Umul; Akuila Lestin
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the factors influencing consumer purchase intention toward songke woven fabric handicraft products at Exotic Komodo Labuan Bajo. The factors examined include product, price, place, and promotion. Data were collected via a quantitative survey using questionnaires distributed to 50 respondents. Multiple linear regression analysis was used to determine the partial and simultaneous effects of each variable on consumers' purchase intention. The results indicate that product, price, place, and promotion variables have a positive and significant influence both partially and simultaneously on the purchase intention of consumers for songke woven fabric handicraft products at Exotic Komodo Labuan Bajo. This study provides recommendations for business actors to optimize these four factors to increase consumer purchase intention.
Vocational Lecturer Internship Program in Improving Front Office Teaching Competence at Polytechnic eLBajo Commodus Dewi Sartika Umul; Gregorius A. Berybe; Yohanes Paulus Hanny Wadhi
JURNAL AKADEMISI VOKASI Vol 3 No 1 (2024): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v3i1.97

Abstract

Increasing human resources who are able to provide Front office services in accordance with needs, needs to be done by Politeknik eLBajo Commodus as a vocational college to improve the quality of education that can meet the needs of industry, especially hospitality industry. One of the mechanisms is to open internship opportunities for lecturers. The implementation of teaching activities certainly needs adjustment to changes that occur in the industrial world. This is based on tourism characteristics that often change along with the development of technology and knowledge. New trends and habits continue to emerge that require the world of vocational education to metamorphose according to the circumstances and needs of the industry. The method used in this study is a causative method using a self-direct learning approach, Problem-based learning, observation, interviews and literature studies during the internship process which was carried out for one month at Sudamala Komodo Resort. This study shows several adjustments related to the theory of teaching Front Office courses. These differences include the front office organizational structure and its duties and functions, the check-in process, registration form, comset rate, room assignment, bell boy, house bank, courtesy call, and check out tailored to the needs and circumstances of the hotel and environment at Sudamala Komodo Resort.
Dinamika Motivasi, Kesempatan dan Kemampuan Masyarakat Lokal dalam Mengembangkan Desa Wisata Batu Cermin Andriano Calrinto Mami; Dewi Sartika Umul
JURNAL AKADEMISI VOKASI Vol 4 No 1 (2025): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v4i1.158

Abstract

This study aims to analyze the dynamics of motivation, opportunities and abilities of local communities in Batu Cermin Tourism Village as one of the tourist attractions in the Labuan Bajo Super Priority Destination. Using the MOA model approach (Motivativation, Opportunity, Ability), This study combines qualitative data from in-depth interviews with tourism actors and policy makers and quantitative data from questionnaires distributed to local communities. Using a mixed methods approach, The data was then analyzed using qualitative descriptive. The results of the study showed that the community has a fairly high motivation to be involved in the tourism sector, which is driven by the hope of improving the economy and preserving local culture. However, the opportunities that exist are still limited by policies and regulations between management parties, especially in Batu Cermin Cave which is the main asset of the Village. In terms of ability, the majority of the community feels that they have potential, but still need to increase capacity and capability through ongoing training. Therefore, strengthening local capacity and active community involvement are the keys so that Batu Cermin Tourism Village can develop into a sustainable and world-class tourism destination.
Pengetahuan dan Sikap Higiene dalam Konteks Pembuatan Jamu Tradisional: Studi Komparatif pada Peserta Pelatihan di Desa Kakor, Kecamatan Lembor Selatan Dewi Sartika Umul; Andriano Calrinto Mami; Yulianus Janur
JURNAL AKADEMISI VOKASI Vol 4 No 1 (2025): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v4i1.159

Abstract

This study aims to examine the effect of hygiene knowledge and hygiene attitudes on participants of a traditional herbal drink (Jamu Beras Kencur) training program in Kakor Village, Lembor Selatan District. The importance of hygiene practices in traditional food production, particularly in tourism-based community economies, served as the rationale for this research. The study used a quantitative explanatory approach with a saturated sampling technique, involving 30 participants comprising students and local residents. Data were collected through pre-test and post-test questionnaires and analysed using Partial Least Squares Structural Equation Modelling. The findings show a significant increase in participants’ hygiene knowledge and attitudes after the training. All measurement indicators met the standards for validity and reliability, and the analysis revealed a strong and statistically significant influence of hygiene knowledge on hygiene attitudes. The path coefficient was 0.984 with a coefficient of determination of 0.968. These results indicate that hygiene education through practical training effectively enhances both understanding and behavioural intention among participants. The findings highlight the crucial role of hygiene knowledge in shaping safe production behaviours, reinforcing the need for community-based interventions to support the development of quality local culinary products in tourism destinations
Study on the Feasibility of Development of Compang WesangVillage as a Tourism Village through a Local Human Resource Management Approach Hersanius Kurnia Peong; Dominikus Seno; Dewi Sartika Umul; Yohana Cintami Lerry; Yohanes Paulus Hanny Wadhi
JURNAL AKADEMISI VOKASI Vol 4 No 1 (2025): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v4i1.168

Abstract

This study examines the feasibility of developing Compang Wesang Village in East Manggarai Regency as a community-based tourism village destination through a human resource management approach. The selection of this topic is based on the importance of sustainable tourism development in rural areas and the gap between natural and cultural potential and the capacity of local human resources. This study uses a descriptive qualitative method with a case study design, through interview, observation, and documentation study techniques. The results of the study show that although the village has strong cultural and natural assets, tourism management has not been carried out professionally due to the lack of training, institutions, and a structured work system. The public's enthusiasm to participate is quite high, but it has not been properly facilitated by the government or external parties. These findings show the importance of combining HR management strategies with the principles of community empowerment so that the development of tourism villages can take place in a participatory, inclusive, and sustainable manner. Strengthening local institutions and the preparation of systematic training programs are important steps in encouraging sustainable economic and social growth.
Kajian Evaluatif Penerapan Etika Bisnis UMKM di Labuan Bajo Hersanius Kurnia Peong; Laurensius Sandrio; Yohana Etheldreda Ine Dae; Dewi Sartika Umul
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 2 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

Penelitian ini bertujuan untuk mengkaji praktik etika bisnis beberapa jenis UMKM di Labuan Bajo, sebuah destinasi pariwisata super prioritas di Indonesia. Sektor pariwisata telah menjadi salah satu inti bisnis utama di banyak daerah yang berperan penting dalam mendukung pertumbuhan ekonomi lokal, pelestarian budaya, dan pengalaman wisata yang unik. Namun, tantangan utama yang dihadapi UMKM adalah implementasi bisnis yang beretika untuk mendukung keberlanjutan destinasi pariwisata. Metode penelitian menggunakan pendekatan kualitatif dengan paradigma positivisme. Data penelitian diperoleh melalui wawancara dan observasi terhadap beberapa jenis UMKM yang berbeda di Labuan Bajo. Analisis data dilakukan dengan langkah-langkah penelitian kualitatif seperti identifikasi, kategorisasi, kodifikasi, reduksi, pemetaan pola, dan sintesis. Hasil penelitian menunjukkan bahwa sebagian besar UMKM telah berupaya menerapkan prinsip-prinsip etika bisnis dalam aktivitas bisnis. Hal ini menjadi dasar dalam menjaga kepercayaan konsumen, meningkatkan kualitas produk dan layanan, serta memastikan keberlanjutan bisnis dalam jangka panjang. Namun, terdapat kendala dalam penggunaan teknologi informasi dan perhatian terhadap aspek lingkungan dan sosial. Penelitian diharapkan memberikan masukan berharga bagi UMKM, pemerintah, dan stakeholder terkait dalam upaya menjaga keberlanjutan pariwisata prioritas di Labuan Bajo. Dengan meningkatkan praktik etika bisnis, UMKM dapat berperan lebih aktif dalam mendukung pembangunan berkelanjutan, melestarikan budaya lokal, dan memberikan pengalaman wisata yang unik bagi para wisatawan.
Implementation Of Asean Homestay Standard Criteria On Homestay Management In Loha Tourism Village, West Manggarai Regency yohana Etheldreda Ine Dae; Claudia Dwi Martina; Gregorius Antariksa Berybe; Dewi Sartika Umul; Agustina Ratna Mbu
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 2 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

The availability of homestays as tourist accommodation developed in Loha Tourism Village, West Manggarai Regency, is one of the potential attractions. However, in order to assure the quality of tourists services, homestays must be managed in compliance with generally accepted standards, such as the Asean Homestay Standard. Therefore, this study aims to analyze the suitability between the content of the standards in the Asean Homestay Standard and its application in the management of homestays in the tourist village of Loha. The method used in this research is qualitative with an exploratory approach. The results show that the total assessment score for the application of Asean Homestay Standards in accordance with the factual conditions of homestay management in Loha Tourism Village is 34 points with a presentation of 37%. This means that homestays in Loha Tourism Village are in the fair category. The highest score is obtained from the assessment of the activity criteria by 9%, and the lowest score is obtained from the assessment of the security and safety criteria by 2%. Thus, it is necessary to improve the quality of the human resources of the community and homestay managers to be able to maximize the tourism potential of the Loha tourism village.
IMPLEMENTASI PENDIDIKAN KARAKTER DALAM PEMBELAJARAN BAHASA INGGRIS SEBAGAI UPAYA PEMBENTUKAN SIKAP HOSPITALITY PESERTA DIDIK SMK PROGRAM KEAHLIAN PERHOTELAN Gracedelia Jeannywelasny Ngasa; Dewi Sartika Umul; Diesy Kencana Suwarno
EDUCATIONAL : Jurnal Inovasi Pendidikan & Pengajaran Vol. 6 No. 3 (2026)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/educational.v6i3.11738

Abstract

This research is motivated by the importance of developing hospitality attitudes in students in the Hospitality Expertise Program through English language learning that is not only oriented towards language skills, but also on strengthening character. This study aims to describe the implementation of character education in English language learning as an effort to develop hospitality attitudes in students at the Vocational High School (SMK) Hospitality Expertise Program. The study used a qualitative descriptive approach with data collection techniques through observation, interviews, and documentation. Research informants consisted of the vice principal, vice principal for curriculum, English teachers, and students. Data were analyzed through the stages of data reduction, data presentation, and drawing conclusions. The results of the study indicate that the implementation of character education is carried out through the habit of using polite language, mastery of English vocabulary, public speaking activities, and service communication practices. The character values ​​developed include discipline, courtesy, responsibility, self-confidence, empathy, friendliness, and professionalism. English learning also helps students understand service communication in the hospitality world such as greeting, offering help, and handling complaints. However, learning is still dominated by lecture and question and answer methods so that role play and service simulation practices are not optimal. Furthermore, there are obstacles such as a lack of student self-confidence, limited vocabulary, limited learning resources, and inconsistent discipline. Therefore, English language learning is needed that is more communicative, contextual, and based on hospitality practices so that character development in students can proceed more optimally. ABSTRAK Penelitian ini dilatarbelakangi oleh pentingnya pembentukan sikap hospitality peserta didik pada Program Keahlian Perhotelan melalui pembelajaran bahasa Inggris yang tidak hanya berorientasi pada kemampuan kebahasaan, tetapi juga pada penguatan karakter. Penelitian ini bertujuan untuk mendeskripsikan implementasi pendidikan karakter dalam pembelajaran bahasa Inggris sebagai upaya pembentukan sikap hospitality peserta didik di SMK Program Keahlian Perhotelan. Penelitian menggunakan pendekatan deskriptif kualitatif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan penelitian terdiri atas wakil kepala sekolah, wakil kepala sekolah bidang kurikulum, guru bahasa Inggris, dan peserta didik. Data dianalisis melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi pendidikan karakter dilakukan melalui pembiasaan penggunaan bahasa santun, penguasaan kosakata bahasa Inggris, kegiatan public speaking, serta praktik komunikasi pelayanan. Nilai karakter yang dikembangkan meliputi disiplin, sopan santun, tanggung jawab, percaya diri, empati, keramahan, dan sikap profesional. Pembelajaran bahasa Inggris juga membantu peserta didik memahami komunikasi pelayanan dalam dunia hospitality seperti greeting, offering help, dan handling complaint. Namun, pembelajaran masih didominasi metode ceramah dan tanya jawab sehingga praktik role play dan simulasi pelayanan belum optimal. Selain itu, terdapat kendala berupa kurangnya rasa percaya diri peserta didik, keterbatasan kosakata, keterbatasan sarana pembelajaran, serta penerapan disiplin yang belum konsisten. Oleh karena itu, diperlukan pembelajaran bahasa Inggris yang lebih komunikatif, kontekstual, dan berbasis praktik hospitality agar pembentukan karakter peserta didik dapat berjalan lebih optimal.