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All Journal Jurnal Keperawatan Muhammadiyah JURNAL PENDIDIKAN TAMBUSAI Jurnal Bidang Ilmu Kesehatan jurnal syntax admiration Jurnal Kesehatan Tambusai J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Formosa Journal of Multidisciplinary Research (FJMR) PELS (Procedia of Engineering and Life Science) Jurnal Vokasi Kesehatan JOURNAL OF MEDICAL RECORDS AND HELATH INFORMATION Jurnal Kesehatan Amanah Promotor: Jurnal Mahasiswa Kesehatan Masyarakat Journal for Quality in Public Health Abdi Masyarakat UIKA ASSYIFA: Jurnal Ilmu Kesehatan Jurnal Rekam Medis dan Informasi Kesehatan Indonesia
Lilik Afifah
Institut Teknologi Sains Dan Kesehatan RS Dr. Soepraoen
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Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Putri, Alya Nurryta; Ikawati, Fita Rusdian; Afifah, Lilik; Nur Hamid Abdullah; Permatasari, Dewi Anggih Surya; Amellia, Elsa Andara Dita; Nugraheni, Shevia Dwi; Rofida, Widya Lailatur; Jannah, Syahfira Nur; Widasari, Immaculata Vettha Sarasvati; Mahmudah, Erva Mar’atul
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Analisis Beban Kerja Petugas Rekam Medis RSUD DR. R. Soedarsono Pasuruan Tatsbita Sabrina; Lilik Afifah; Fita Rusdian Ikawati
Jurnal Kesehatan Amanah Vol. 8 No. 1 (2024): Jurnal Kesehatan Amanah
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jka.v8i1.729

Abstract

Medical records are a hospital service that stores patient identity data and plays a role in making medical decisions. Analysis of the workload of medical records officers is needed to ensure efficiency and effectiveness in implementation. This study aims to identify and evaluate the workload of medical records officers at RSUD dr. R. Soedarsono Pasuruan using the Health Workload Analysis (ABK-KES) method. This study is quantitative descriptive in nature with data collection methods in the form of observation, interviews, questionnaires, and document review. Research findings reveal that there is inequality in the distribution of workload in various medical records units, which can impact the quality of hospital services. Therefore, researchers suggest that the workforce with D3 and D4 qualifications still needs to be increased to support higher quality services and it is necessary to optimize the number of workers and make the workload distribution more balanced. Hospital management is also advised to recruit D3 and D4 staff to be more competent in medical record management and training to increase the effectiveness of services at the hospital. Optimizing the workforce by ABK-KES, medical services are expected to operate more effectively so a strategy for optimizing the number and distribution of the workforce is needed to increase service efficiency.
Co-Authors ACHMAD JAELANI RUSDI Amellia, Elsa Andara Dita Anggraini, Fany Anis Ansyori Duana, Farma Fita Rusdian Ikawati Fitriyani, Endang Jannah, Syahfira Nur Kalia Labitta Putri Alivia Kusuma Rahayu, Adinda Aulia Kusumawati, Atik Mahmudah, Erva Mar’atul Margareta, Ananda Agustin Muhammad Afif Nayada Ilfania Arokhta Yunifa Ninda, Rahmaninda Putri Gading Ningsih, Dovi Dwi Mardiyah Nugraheni, Shevia Dwi Nur Hamid Abdullah Permatasari, Dewi Anggih Surya Pertiwi, Yunita Dwi Prabawati, Lintang Putri, Alya Nurryta Putri, Fenanda Putri, Fenanda Berliana Putri Ramadhan, Hakam Fahmi Retno Dewi Prisusanti Rofida, Widya Lailatur Rokhman Handoyo Rusdi, Achmad Santy Irene Putri Tatsbita Sabrina Umar Yasin, rana zakaria Untung Slamet Suhariyono Veninda, Nabella Widasari, Immaculata Vettha Sarasvati Yuly Peristiowati Yunifa, Nayada Ilfania Arokhta