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Gustiawan, Deni
Institut Bisnis Dan Komunikasi Swadaya (SWINS)
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Systematic Journal Review: A Study of Workplace Incivility in Indonesia Gustiawan, Deni; Azzahra, Reynia Shifa
International Journal of Social Science and Community Service Vol. 3 No. 2 (2025): April
Publisher : CV. Proaksara Global Transeduka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70865/ijsscs.v3i2.72

Abstract

This paper examines the impact of workplace incivility on employee job satisfaction and commitment in Indonesian organizations. This study uses a Systematic Journal Review (SJR) design with a descriptive qualitative approach to integrate and analyze findings from various scientific articles related to the relationship between workplace incivility, job satisfaction, and employee commitment in Indonesia, with data collected through literature searches from trusted databases and analyzed thematically. The results of the study indicate that workplace incivility has a negative impact on employee job satisfaction and commitment. Behaviors such as insults, discrimination, and unfair treatment can reduce productivity, increase stress, and reduce employee well-being. To address these issues, an inclusive approach and support from responsive leadership are essential in creating a healthy and productive work environment.
Co-Authors Abbas, Yenni Elfiza Achmadi Achmadi Akase, Jois Ana, Sri Anicetus, A. Asep Saefudin Azzahra, Reynia Shifa Bambang Santosa Basyiruddin, Basyiruddin Elfiza Abbas, Yeni Fikri Fikri Hendryadi Hendryadi Ibrahim, Ulin Iwan Kurniawan Jufri, Rusdi Hidayat Kasusilaningrum, Tyas Mahmud, Gustofan Mulyadi Mulyadi Mustafa, Amna Raihan Pradana, Indra Prayoga, Rahmat Purwanti, Winaya Rahmadiana, Rahmadiana Rimi Gusliana Mais Risnawati, Henny Safrudin Safrudin saifudin, Asep Sari, Hastuti Indra Sugiono, Edi Syaikhu, Ahmad Tahir Rauf, Ainsyah Parasmitha Winaya Purwanti Zulmita, Zulmita