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All Journal Interest : Jurnal Ilmu Kesehatan POSITIF Hearty : Jurnal Kesehatan Masyarakat Jurnal Ilmiah Kesehatan Media Husada Jurnal Kesehatan JUKANTI (Jurnal Pendidikan Teknologi Informasi) Jurnal Ilmiah Perekam dan Informasi Kesehatan Imelda (JIPIKI) Jurnal Teknik Informatika (JUTIF) Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Jurnal Pendidikan Teknologi Informasi (JUKANTI) Jurnal Kesehatan Qamarul Huda
Sangkot, Hartaty Sarma
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Computer Science & IT Decision Sciences, Operations Research & Management Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Nursing Public Health Other

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Faktor Penyebab Ketidakakuratan Kode Diagnosis Penyakit Pasien Rawat Inap Di Rumah Sakit X SURYANDARI, ENDANG SRI DEWI HASTUTI; Setyawati, Fitri Eka; Gunawan; Sangkot, Hartaty Sarma; Wijaya, Avid
Jurnal Kesehatan Qamarul Huda Vol. 12 No. 2 (2024): Desember 2024
Publisher : Universitas Qamarul Huda Badaruddin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37824/jkqh.v12i2.2024.645

Abstract

The activity of coding disease diagnosis was an important activity for preparing internal and external hospital reports, planning and managing hospitals and determining hospital service rates. Based on observations of 10 files samples from inpatients at Hospital X, 2 files were found with inaccurate disease codes (20%). The aim of the research was to identify factors that cause inaccurate disease codes for patients treated at RS X. The research method used a mixed method with retrospective approach by combined quantitative and qualitative research. The sample analyzed were 100 files inpatients for the period December 2022 using a simple random sampling by lottery and 2 coders as respondents. The results showed that 82% of the diagnosis codes were accurate and 18% of the diagnosis codes were inaccurate. The factors causing inaccurate diagnosis codes at Hospital X were lack of knowledge in coding and 1 officer had never attended coding training (man factor); lack of socialization of coding SOPs which contain explanations of the use of ICD 10 as a reference in codification (method factor); there was no ICD 10 Volume 2 version for 2010 (material factor); and lack of financial support for coding training activities for officers and procurement of ICD 10 volume 2 version for 2010 (money factor). There was a need to increase knowledge and skills in codification through coding training activities for officers, carrying out revisions and socialization regarding coding SOPs and procurement of ICD 10 volume 2 to increase the accuracy of diagnosis codes.
Qualitative Study on Data Integration Challenges for Implementing CRM in Health Promotion at Indonesian Primary Health Care Wijaya, Avid; Zein, Eiska Rohmania; Caesar Putra, Muhammad Dudayev; Rusdi, Achmad Jaelani; Sangkot, Hartaty Sarma
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 6 (2025): JUTIF Volume 6, Number 6, Desember 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.6.5616

Abstract

Primary health care (PHC) is increasingly required to implement targeted, adaptive, and evidence-based health promotion in line with the growth of digital health technologies. Nevertheless, the utilization of routine medical record data as a foundation for Customer Relationship Management (CRM) to support health promotion in PHC remains limited. Key constraints include fragmented information systems, high data processing burdens, and restricted analytic capacity. This study aimed to explore existing practices, barriers, and system development needs related to medical record based CRM to strengthen data-driven health promotion, with particular attention to data integration. A qualitative exploratory study was conducted in 2025 at PHC Wagir, Malang District, Indonesia. Data were obtained through semi-structured in-depth interviews with two key informants: a health promotion officer and a medical record and health information (RMIK) officer. Thematic analysis focused on five domains: current systems, use of data in PHC programs, challenges in data provision and utilization, information system requirements, and expectations for system development. The findings indicate that health promotion data are dispersed across multiple non-integrated applications, leading to double data entry, spreadsheet-based reprocessing, limited filtering, and minimal trend analysis or target segmentation. System instability and limited human resources further constrain analytic use. Informants emphasized the need for an integrated “single window” system featuring automated summaries, flexible filtering, disease trend visualization, multiuser access, and cross program integration. This study advances informatics in public health by proposing a socio technical framework for data-driven CRM implementation in resource limited primary care settings.
Pemberdayaan Remaja Peduli Stunting Terhadap Pengetahuan dan Sikap Remaja Putri dalam Suplementasi Tablet Fe di SMKN 12 Malang: Adolescent Girls Empowerment as Stunting Prevention on The Knowledge and Attitudes Towards Iron Tablets Supplementation at SMKN 12 Malang Othman, Nur Aisyah; Sangkot, Hartaty Sarma; Mujito
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 6 No. 12 (2023): December 2023
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v6i12.4080

Abstract

Latar belakang: Stunting merupakan kondisi gagal tumbuh yang dapat diakibatkan dari kondisi ibu dengan anemia sejak remaja. Beberapa remaja putri di SMKN 12 Malang ditemukan tidak mengkonsumsi tablet Fe, sehingga perlu diberikan edukasi untuk meningkatkan pengetahuan dan sikap akan kesehatan. Tujuan: Tujuan dari penelitian ini untuk mengetahui adanya peningkatan pengetahuan, adanya dukungan teman sebaya, adanya dukungan orang tua dan guru, ketersediaan sumber informasi kesehatan, serta pengaruh pemberdayaan Remaja Peduli Stunting terhadap pengetahuan dan sikap remaja putri terhadap suplementasi tablet Fe di SMKN 12 Malang. Metode: Jenis penelitian ini adalah penelitian kuantitatif dengan menggunakan desain one group pretest-postest design dengan sampel sebanyak 31. Instrumen pengumpulan data menggunakan kuesioner pengetahuan dan sikap remaja tentang suplementasi tablet Fe. Analisis bivariat menggunakan uji Wilcoxon signed rank test. Seluruh responden telah mendapatkan informasi kesehatan melalui petugas puskesmas, sosial media, koran serta majalah. Hasil analisis adanya dukungan teman sebaya, guru serta orang tua, dapat memicu sikap remaja putri untuk mengkonsumsi tablet Fe. Hasil: Hasil penelitian didapatkan adanya peningkatan nilai rerata pengetahuan dan sikap responden setelah dilakukan intervensi berupa pemberian edukasi melalui pemberdayaan remaja. Hasil rerata pengetahuan tentang suplementasi tablet Fe (pre-test=69,9 dan post-test=90,8) dan rerata sikap (pre-test=54 dan posttest=77). Terdapat peningkatan pengetahuan dan sikap remaja tentang suplementasi tablet Fe dengan p-value=0,000 0<0,05, dan sikap tentang suplementasi tablet Fe dengan p-value=0,000<0,05. Hasil uji statistik menunjukkan adanya pengaruh signifikan pada pengetahuan dan sikap sebelum dan sesudah dilakukan intervensi. Kesimpulan: Kesimpulan penelitian ini adalah adanya peningkatan pengetahuan dan sikap sebagai pengaruh pemberdayaan remaja peduli stunting terhadap pengetahuan dan sikap remaja putri dalam suplementasi tablet Fe.
Relationship Between Satisfaction and Waiting Time in Polowijen Primary Health Care Malang Sangkot, Hartaty Sarma; Putri, Amalia Yunan; Pitoyo, Achmad Zani; Suryandari, Endang Sri Dewi Hastuti; Wijaya, Avid
Interest : Jurnal Ilmu Kesehatan Article in Press: INTEREST-Jurnal Ilmu Kesehatan
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/interest.v15i1.576

Abstract

Background: Patient satisfaction depends on the quality of service, service waiting time, and the efforts made by officers to fulfill patient desires with the services provided. Waiting time that is too long will cause dissatisfaction with the patient. This study aims to analyze the relationship between waiting time and patient satisfaction in the outpatient registration section of the Polowijen Primary Health Care (PHC).  Methods: This study used an analytic survey with a crosssectional approach. The population in this study were patients during August-October 6,214 people. The sample was calculated using the slovin formula of 100 people. The sampling technique uses quota sampling. Data analysis used the Chi-Square test. The waiting time at the Polowijen PHC registration section was > 10 minutes (not ideal) for 90 respondents (90%) and waiting time ≤ 10 minutes (ideal) for 10 respondents (10%). The level of patient satisfaction as many as 66 respondents (66%) felt very satisfied and 34 respondents (34%) felt satisfied.  Results: There is no relationship between waiting time and patient satisfaction at outpatient registration at the Polowijen PHC (p Value > 0.05).  Conclusion: As conclusion The waiting time obtained by patients > 10 minutes does not affect patient satisfaction. This happens because the Polowijen Health Center is the only health facility of choice for the patient, so waiting times that are not ideal do not affect patient satisfaction.
Co-Authors ACHMAD JAELANI RUSDI Akbar, Prima Soultoni Amanah, Mei Tantri Nur Caesar Putra, Muhammad Dudayev Choirunisa, Vionanda Dahlia, Mustika Sinci Endang Sri Dewi Hastuti Suryandari Gunawan Hariez, Tsalits Maulidah Jupriyono, Jupriyono Larasati, May Harani Lundy, Fiashriel Mujito Muttaqien, Anis Nurul Fataya Othman, Nur Aisyah Pitoyo, Achmad Zani Putri, Amalia Yunan Rachman, Moh Zainol Rahayu, Afridyahwati Setyawati, Fitri Eka Sri Dewi Hastuti Suryandari, Endang Sugianto Hadi Zein, Eiska Rohmania