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All Journal Jurnal Public Policy MIMBAR : Jurnal Penelitian Sosial Dan Politik Jurnal khabar: Komunikasi dan Penyiaran Islam Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Abdimas Serawai Journal of Research in Social Science and Humanities Indonesian Journal of Social Science Research SENGKUNI Journal (Social Science and Humanities Studies) WIDYANATA Public Sphere Review PESIRAH: Jurnal Administrasi Publik POLICY AND MARITIME REVIEW Asian Journal of Environmental Research
Yogopriyatno, Jatmiko
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Journal : Public Sphere Review

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MENJEMBATANI KESENJANGAN: Analisis Efektivitas Pelayanan Kesehatan di Puskesmas Bangun Jaya, Daerah Semi-Terpencil Ramadhanti Musfiroh , Suci; Suratman; Yogopriyatno, Jatmiko
Public Sphere Review Volume 3 Nomor 2: September 2024
Publisher : Public Administration Dept, Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/psr.v3i2.147

Abstract

This study aims to analyze the Effectiveness of Health Services at Bangun Jaya Health Center. The aspects used to adopt the Theory of Determining Characteristics of Effectiveness Levels, namely availability, accessibility, affordability and acceptability. The research method used is descriptive qualitative, clearly describing the data and facts in the field. Data sources were obtained from secondary and primary data using observation techniques, namely directly observing the object under study and interviews using interview guidelines and documentation by collecting the documents needed. The informants in this study were 9 people using the purposive sampling technique. The results showed a significant medical personnel and equipment shortage at the Puskesmas. This is evidenced by several shortcomings at the Bangun Jaya Health Center, such as the lack of health workers' health equipment and emergency services that are not yet available outside operating hours. This is detrimental to service users because they must look for other health services with the risk of more expensive treatment costs. This is what causes Bangun Jaya Health Center health services not to be optimal enough. In order for this health service to be more optimal, additional medical personnel and equipment upgrades are needed to improve services and add emergency services at the Puskesmas outside of Puskesmas service operating hours.
EFEKTIVITAS SLAWE: Kemudahan Administrasi Era Digital Warga di Kota Bengkulu Yogopriyatno, Jatmiko; Safitri, Reni
Public Sphere Review Volume 3 Nomor 2: September 2024
Publisher : Public Administration Dept, Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/psr.v3i2.148

Abstract

Public service delivery in Bengkulu City faces challenges in efficiency and effectiveness. This study aims to analyze the effectiveness of the Electronic Citizen Administration Service System (SLAWE) implemented by the Department of Population and Civil Registration of Bengkulu City. Using a qualitative descriptive approach, data were collected through observation, in-depth interviews, and documentation. The results indicate that SLAWE has simplified bureaucratic processes and increased service accessibility. However, its effectiveness is hindered by network instability, manual verification processes, and limited operator training, leading to document processing delays. While procedures align with Standard Operating Procedures, improvements are needed to address public confusion and prevent identity fraud. The study concludes that further socialization is necessary to enhance public understanding of SLAWE requirements and effective usage.
Co-Authors ., Suratman Abdul Aziz Zulhakim Achmad Aminudin Al-Zuhdi, Muhammad Rifqi Aldi Al Caesar, Muhammad Alfarabi Alimansyah, Alimansyah Anisa Ardenovki, Farhan Artayasa, I Made Ashary, Amin Shody Awaludin Al-Azhar, Afif Ayu Cantika, Suci Aziz Zulhakim, Abdul Byandra, Genta DENI SETIAWAN Djonet Santoso, Djonet Fakhriansyah, Rifqi Hakim, Abdul Hamid Hakim, Kahar Hardayani, Yorry Inda Lastari, Payu Khalid Haikal Hosali, Muhammad Meiko, Wanhuri Muhammad Agus Kurniawan, Muhammad Agus Nugroho, Mohammad Nur Dita Nur Hasanah, Widya Permata Sari, Cindy Nur Puspitasari, Venti Ramadhanti Musfiroh , Suci Safitri, Reni Saputra, Ade Marta Sartika Sartika Septianda Hendarno , Dimas suratman Suratman Suratman Suratman Suratman Syafitri, Ezi Tambun Saribu, Gracya Rotua Wiranti, Zarah