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Journal : Metta: Jurnal Penelitian Multidisiplin Ilmu

Pengaruh Kompetensi Terhadap Kinerja Pegawai dengan Motivasi Kerja Sebagai Variabel Intervening Ismail, Melwan; Rahmisyari; Musafir
Jurnal Penelitian Multidisiplin Ilmu Vol 3 No 3 (2024): Oktober 2024
Publisher : Melati Institute

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Abstract

This study analyzes the effect of competence and performance allowances on employee performance, with motivation as an intervening variable, in the OPD of South Bolaang Mongondow Regency. The results are expected to provide recommendations for HR development policies to improve the quality of public services. These findings are important to support the efficiency and effectiveness of local government administration in serving the community. This quantitative study examines the effect of competence and performance allowances on employee performance, with motivation as an intervening variable, in the OPD of South Bolaang Mongondow Regency. Using a correlational survey model, the sample was taken using the Slovin Formula (305 respondents from 1,282 population, 5% error). Data analysis was conducted using the PLS method on SmartPLS 4, testing the causal relationship between variables to improve the quality of public services. This study tested seven hypotheses regarding the effect of competence and performance allowances on employee performance, with motivation as a mediating variable, in the OPD of South Bolaang Mongondow Regency. The results of the analysis show that competence and performance allowances have a positive and significant influence on employee performance, both directly and through motivation. This finding supports policies to improve human resources and employee welfare. This study concludes that competencies and performance allowances have a positive and significant effect on employee performance in the OPD of South Bolaang Mongondow Regency, both directly and through motivation. Competencies and performance allowances increase motivation, which in turn has a positive impact on employee performance, supporting the improvement of the quality of public services.
Penerapan Electronic Governance Terhadap Pelayanan di Mall Pelayanan Publik Berkah Dayanan Kabupaten Bolaang Mongondow Selatan Jasin Saleh, Ruslan Mohamad; Rahmisyari; Musafir
Jurnal Penelitian Multidisiplin Ilmu Vol 3 No 4 (2024): Desember
Publisher : Melati Institute

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Abstract

This research aims to examine more deeply the implementation of e-government in the Blessing of Dayanan Public Service Mall of South Bolaang Mongondow Regency and to understand the extent to which this innovation has improved the quality of public services and what are the challenges faced in the implementation process. The research method used is qualitative with a descriptive approach. Data collection in this study was carried out through observation, interviews and documentation on government employees, stakeholders and service user communities. The results of this study show that e-government policy has been established to improve the quality of public services, but its implementation has not been optimal. In terms of effectiveness, digital services are still constrained by technical disruptions and the low digital literacy of the community. The efficiency expected through service digitization has also not been achieved due to limited technological infrastructure and inadequate internet connectivity. Service transparency shows potential for improvement although public trust in digital systems is still low. The main obstacles include suboptimal availability of human resources, resistance to technological change within the organization as well as limited technological infrastructure and budget. In addition, the community's digital literacy gap is a significant obstacle in utilizing technology-based services.The findings contribute to the development of more adaptive policies to support the success of e-government in South Bolaang Mongondow Regency.
Peran Budaya Organisasi dalam Pembentukan Employee Engagement Melalui Komitmen Kerja Aparatur Sipil Negara Katili, Perawati; Sakir, Moch; Musafir
Jurnal Penelitian Multidisiplin Ilmu Vol 3 No 4 (2024): Desember
Publisher : Melati Institute

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Abstract

Organizational culture plays a very important role in shaping employee engagement, especially in the context of the State Civil Apparatus (ASN). Employee engagement is one of the main factors that determine the level of productivity and performance of an organization. ASN's work commitment is the connecting factor that links organizational culture with their level of engagement. This study aims to examine how organizational culture can play a role in the formation of employee engagement through ASN work commitment. The results showed that a supportive organizational culture, such as a culture based on open communication, recognition of ASN contributions, and opportunities for growth, can strengthen ASN's work commitment. With high work commitment, ASN engagement in their work increases, which leads to improved organizational performance. Therefore, it is important for government agencies to manage a positive organizational culture to increase employee engagement. Translated with DeepL.com (free version)