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<![CDATA[ ANALISIS PEMBENTUKAN TRUST PELANGGAN MELALUI KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TOKO SWALAYAN ]]>
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Analisis Bisnis Ekonomi Vol 8 No 2 (2010): Volume 8, Nomor 2, Oktober 2010 ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Magelang ]]>
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<![CDATA[This research aimed to test influence between service quality, customers satisfaction also interaction between service quality and customers satisfaction in the building of customers trust of Supermarket. This research efforted in Pamella supermarket in Yogyakarta. Sample categorized with sampling convenience method and purposive sampling. Data collection effored by giving list of question to the respondent that is contains about service quality, customer satisfaction and customerâs trust. This research use Moderator Regression Analysis. In the other side, T test and F tests are used to test asked hypothesis.
The result of partially regression coefficient test with T test shows taht service quality, custoemer satisfaction also interaction betwee them influence significantly to customerâs trust. In the other side coefficient regression testâs result shows taht variables of service quality, customerâs satisfaction also interaction between them both influence to customerâs trust. Variables of service quality and customerâs satisfaction are able to explain customerâs trust variable up to 98,6% and the rest is 1,4% caused by another variable taht is not included in the research model.]]>
<![CDATA[ EVALUASI TERHADAP KUALITAS PELAYANAN BIMBINGAN AKADEMIK ]]>
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Analisis Bisnis Ekonomi Vol 10 No 2 (2012): Volume 10, Nomor 2, Oktober 2012 ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Magelang ]]>
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<![CDATA[Penelitian ini bertujuan untuk menganalisa apakah kualitas pelayanan dan kepuasan mahasiswa berpengaruh terhadap trust mahasiswa pada mahasiswa Jurusan Manajemen Fakultas Ekonomi Universitas Ahmad Dahlan Yogyakarta. Penelitian ini ditujukan untuk jurusan Manajemen. Sampel ditetapkan dengan metode random sampling. Data dikumpulkan dengan menberikan daftar pertanyaan pada responden tentang kualitas pelayanaan, kepuasan mahasiswa dan trust mahasiswa. Penelitian ini menggunakan analisis regresi linier berganda. Hipotesis diuji dengan uji t dan uji F. Hasil uji menunjukkan bahwa kualitas pelayanan dan kepuasan mahasiswa, secara parsial dan simultan, dipengaruhi trust mahasiswa. Kualitas Pelayanan dan variabel kepuasan menjelaskan 68,9% terhadap trust mahasiwa, sejumlah 30,2 % dijelaskan oleh variabel lain yang tidak dimasukkan dalam model penelitian.]]>
<![CDATA[PEMBERDAYAAN WANITA PEDAGANG SEKTOR INFORMAL DALAM PENINGKATAN PENDAPATAN RUMAH TANGGA ]]>
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Optimum: Jurnal Ekonomi dan Pembangunan Vol 5, No 1 (2015) ]]>
Publisher : <![CDATA[Fakultas Ekonomi dan Bisnis Universitas Ahmad Dahlan ]]>
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DOI: 10.12928/optimum.v5i1.7834
<![CDATA[This study aims to determine the level of income of women traders on the domestic kiosk and analyzes the factors that influence the level of income of women traders at the kiosk households in Umbulharjo Gondomanan District and sub-district of Yogyakarta. These factors include venture capital, working hours, and the amount of labor. The test results are individually regression coefficient indicates that the variable amount of venture capital and the amount of labor a significant effect on income levels. While the variable working hours no significant effect on the level of income.]]>
<![CDATA[ANALISIS PEMBENTUKAN TRUST PELANGGAN MELALUI KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TOKO SWALAYAN ]]>
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Analisis Bisnis Ekonomi Vol 8 No 2 (2010): Volume 8, Nomor 2, Oktober 2010 ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Magelang ]]>
Show Abstract
|
Download Original
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Original Source
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Check in Google Scholar
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Full PDF (1078.714 KB)
<![CDATA[This research aimed to test influence between service quality, customers satisfaction also interaction between service quality and customers satisfaction in the building of customers trust of Supermarket. This research efforted in Pamella supermarket in Yogyakarta. Sample categorized with sampling convenience method and purposive sampling. Data collection effored by giving list of question to the respondent that is contains about service quality, customer satisfaction and customer?s trust. This research use Moderator Regression Analysis. In the other side, T test and F tests are used to test asked hypothesis. The result of partially regression coefficient test with T test shows taht service quality, custoemer satisfaction also interaction betwee them influence significantly to customer?s trust. In the other side coefficient regression test?s result shows taht variables of service quality, customer?s satisfaction also interaction between them both influence to customer?s trust. Variables of service quality and customer?s satisfaction are able to explain customer?s trust variable up to 98,6% and the rest is 1,4% caused by another variable taht is not included in the research model.]]>
<![CDATA[EVALUASI TERHADAP KUALITAS PELAYANAN BIMBINGAN AKADEMIK ]]>
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Analisis Bisnis Ekonomi Vol 10 No 2 (2012): Volume 10, Nomor 2, Oktober 2012 ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Magelang ]]>
Show Abstract
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Full PDF (112.997 KB)
<![CDATA[Penelitian ini bertujuan untuk menganalisa apakah kualitas pelayanan dan kepuasan mahasiswa berpengaruh terhadap trust mahasiswa pada mahasiswa Jurusan Manajemen Fakultas Ekonomi Universitas Ahmad Dahlan Yogyakarta. Penelitian ini ditujukan untuk jurusan Manajemen. Sampel ditetapkan dengan metode random sampling. Data dikumpulkan dengan menberikan daftar pertanyaan pada responden tentang kualitas pelayanaan, kepuasan mahasiswa dan trust mahasiswa. Penelitian ini menggunakan analisis regresi linier berganda. Hipotesis diuji dengan uji t dan uji F. Hasil uji menunjukkan bahwa kualitas pelayanan dan kepuasan mahasiswa, secara parsial dan simultan, dipengaruhi trust mahasiswa. Kualitas Pelayanan dan variabel kepuasan menjelaskan 68,9% terhadap trust mahasiwa, sejumlah 30,2 % dijelaskan oleh variabel lain yang tidak dimasukkan dalam model penelitian.]]>
<![CDATA[FACTORS AFFECTING BEHAVIORAL INTENTION IN USING GO-PAY WITH THE MODIFIED UNIFIED THEORY OF ACCEPTANCE AND USE OF TECHNOLOGY 2 MODEL (UTAUT2) ]]>
<![CDATA[Nuriska, Alfia]]>;
<![CDATA[Asakdiyah, Salamatun]]>;
<![CDATA[Setyawan, Rai Raka]]>
<![CDATA[ Muhammadiyah International Journal of Economics and Business Vol. 1, No.2, 2018 ]]>
Publisher : <![CDATA[Muhammadiyah University Press ]]>
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DOI: 10.23917/mijeb.v1i2.9366
<![CDATA[The development of payment systems in Indonesia is in line with the global technological advancements and followed by new innovations, including the presence of e-money.As a subsidiary of PT Aplikasi Karya Anak Bangsa (Go-Jek), PT Dompet Anak Bangsa is the holder of the Go- Pay e-money license and included as one of 32 companies that have obtained license as e-money operators from Bank Indonesia. Despite the current high transaction growth of Go-Pay, it may not survive without any efforts to improve its service quality and expand the consumer preferences in using Go-Pay. Therefore, it is necessary to identify the factors that influence behavioral intention in using Go-Pay. This study aims to examine and determine the factors that influence behavioral intention in using Go-Pay with the modified Unified Theory of Acceptance and Use of Technology2 Model (UTAUT 2). This study uses a quantitative method with a questionnaire as the research instrument. The population of this study is Go-Pay users in the Special Region of Yogyakarta. The method of data analysis is SEM-PLS. The results showed that there were three factors that were significant in influencing people?s interest in using Go-Pay, namely: Habit, Facilitating Condition, and Price Value.]]>
<![CDATA[ANALISIS PENGARUH KUALITAS PELAYANAN KEPUASAN HARGA TERHADAP KEPUTUSAN PEMBELIAN SWALAYAN NABILA YOGYAKARTA ]]>
<![CDATA[Dewanto, Mega Ria]]>;
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Fokus Manajemen Bisnis Vol 5, No 1 (2015) ]]>
Publisher : <![CDATA[Universitas Ahmad Dahlan ]]>
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DOI: 10.12928/fokus.v5i1.1616
<![CDATA[Retail business in Indonesia has developed quite rapidly in the last few years with various forms and types. Competition in the retail or retail business which is currently increasingly fierce forces retail or retail business entrepreneurs to compete with each other to try to attract the attention of consumers. This study aims to determine and analyze the variables of service quality, satisfaction and price partially or jointly with purchasing decisions at the Nabila supermarket in Yogyakarta. In this study the sample used was a portion of Nabila Yogyakarta self-service consumers using Purposive Sampling techniques totaling 100 people. The analysis technique used is multiple linear regression analysis. The results of this study are that Service Quality has a positive and significant influence on the purchasing decisions of Nabila Supermarket customers in Yogyakarta with a regression coefficient of 0.409 (positive) and a tcount of 3.351 and a probability of error (p) = 0.001. Satisfaction variable has a positive and significant influence on the purchasing decisions of Nabila Supermarket customers in Yogyakarta with a regression coefficient of 0.249 (positive) and a tcount of 2.466 and p = 0.015. Price variable has a positive and significant influence on customer purchasing decisions in Nabila Yogyakarta with a regression coefficient of 0.336 (positive) and the significance test for the coefficient obtained is 3.751 and p = 0.000. Variable Service Quality, Satisfaction and Price simultaneously influence the customer purchasing decisions on users of Yogyakarta Nabila Supermarket with F statistics obtained by Fcount of 17.961 and the probability of error (p) = 0,000.]]>
<![CDATA[ANALISIS PENGARUH ATRIBUT PRODUK DAN ATRIBUT IKLAN TERHADAP MOTIVASI PEMBELIAN SEPEDA MOTOR HONDA VARIO ]]>
<![CDATA[Luthfiah, Nur Fitri]]>;
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Fokus Manajemen Bisnis Vol 3, No 1 (2013) ]]>
Publisher : <![CDATA[Universitas Ahmad Dahlan ]]>
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DOI: 10.12928/fokus.v3i1.1328
<![CDATA[The purpose of this study was to find out product attributes effect and attribute motivation to purchase ads on Honda Vario. The population in this study are all citizens of district Pandak ever bought and used Honda Vario. Sampling technique using purposive sampling. Characteristics of sampled respondents who are residents of districts Pandak ever bought and used Honda Vario motorcycles 17 year old and over. The data was collected by distributing questionaires to a sample of the 100 people. Based on the analysis by t-test of the product attribute variables (X1) obtained the result of probability (0.007), and attribute variables (X2) obtained the probability (0.0001) with significantly the level of 5% (0.05). the probability of two independent variables are smaller than the significance level of 0.05. So based on that analysis can be concluded that the product attributes and attribute partially ads have a significant influence on purchase motivation Honda Vario.]]>
<![CDATA[ANALISIS KINERJA KEUANGAN PERUSAHAAN PENGAKUSISI SEBELUM DAN SESUDAH MERGER AKUISISI YANG TERDAFTAR DI BURSA EFEK INDONESIA ]]>
<![CDATA[Navisah, Navisah]]>;
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Fokus Manajemen Bisnis Vol 3, No 2 (2013) ]]>
Publisher : <![CDATA[Universitas Ahmad Dahlan ]]>
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DOI: 10.12928/fokus.v3i2.1342
<![CDATA[The purpose of this study was to analyze whether there is a difference in financial performance (measured by the Current Ratio, Debt to Equity Ratio, Debt to Total Assets Ratio, Total Assets Turn Over, Return on Investment and Net Profit Margin) the acquire in 2 years before and 2 years after merger acquisition. Grouping of the population being sampled is done non-probability conducted by the method of “purposive sampling†and acquired 13 companies the sample population of 19 companies. Analysis of the measured data of different test receipts, before going to the normality test analyzed the data, if the data are not normally distributed then analysis used in this study is a Paired Sample t-test, and if the data are not normally distributed then testing using the Wilcoxon Signed Rank Test using a significance level of 0.05. Test results using paired sample t-test showed that financial performance is measured by analysis of the Current Ratio, Total Asset Turn Over, Return on Investment and Net Profit Margin there is no difference, while for financial performance as measured by analysis of Debt to Total Assets Ratio indicates there financial performance difference between the 2 years before and 2 years post-merger acquisition. Then testing using the Wilcoxon Signed Rank Test showed no difference in financial performance as measured by Debt to Equity Ratio analysis in the 2 years before and after the merger acquisitions.]]>
<![CDATA[PENGARUH KURS RUPIAH, TINGKAT SUKU BUNGA, DAN TINGKAT PENGANGGURAN TERHADAP HARGA SAHAM PADA PERUSAHAAN SUB SEKTOR PERTAMBANGAN MINYAK DAN GAS BUMI YANG TERCATAT DI BURSA EFEK INDONESIA PERIODE 2012-2017 ]]>
<![CDATA[Dewi, Atika Puspita]]>;
<![CDATA[Asakdiyah, Salamatun]]>
<![CDATA[ Jurnal Fokus Manajemen Bisnis Vol 8, No 2 (2018) ]]>
Publisher : <![CDATA[Universitas Ahmad Dahlan ]]>
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DOI: 10.12928/fokus.v8i2.1588
<![CDATA[The monetary situation and the movement of macroeconomic variables are things that must be considered an investor in the stock trading activity in a country. The economic situation and fluctuations  in macro variables in one country can affect the stock price, including the oil  and gas mining sub-sector. This study aimed to examine  the effect of macroeconomic variables, namely exchange rate, interest rate, and unemployment rate to stock prices. This study uses quantitative methods. The population in this study are all oil and gas mining sub-sector companies listed in Indonesia Stock Exchange in the period 2012-2017. Sample selection technique is by using purposive sampling method. Based on predetermined criteria, acquired 7 oil and gas  mining sub-sector companies sampled in this study. Data analysis techniques in this study using multiple linear regression analysis. The results showed that the variables simultaneously exchange rate, interest rate, and unemployment rate significant effect on stock price of oil and gas mining sub-sector companies. Partially, variable Exchange Rate and Interest Rate was a significant influence  on stock price, while the variable Unemployment Rates no significant influence on stock price.]]>
