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All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan Jurnal Ilmiah Mappadising Jurnal Mitrasehat Innovative: Journal Of Social Science Research Journal Research of Health Administration and Public Health (JRHAPH)
B, Khaeriah
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Humanities Computer Science & IT Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Other

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Hubungan Accessibility dengan Citra Rumah Sakit di Ruang Rawat Inap RSUD Lamaddukkelleng Sengkang Mikhrunnisai, Andi; Nur Azizah, A; B, Khaeriah; Ruslang, Ruslang; Nurdiana, Nurdiana
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/v4dh4c44

Abstract

The image of a hospital reflects the public's perception of the quality of services provided by a healthcare institution. This perception is shaped by various factors, one of which is accessibility. Easy and adequate access such as a strategic location, available transportation, and convenience in obtaining services is believed to enhance patient satisfaction and contribute to a positive image of the hospital. This study aims to determine the relationship between accessibility and hospital image among inpatient service users at RSUD Lamaddukkelleng Sengkang. This research employed a quantitative design with a cross-sectional approach. A total of 100 respondents were selected from a population of 14,204 inpatients using proportional stratified random sampling. Inclusion criteria included patients who were hospitalized for more than 2×24 hours, were conscious, able to be interviewed, and for children, accompanied by a parent or legal guardian. Data were collected using a structured questionnaire and analyzed using the Chi-Square test with the assistance of SPSS version 16. The results showed that 73% of respondents rated hospital accessibility as adequate, and 72% perceived the hospital image as positive. The statistical analysis yielded a p-value of 0.000, indicating a significant relationship between accessibility and hospital image. Therefore, the better the patient's access to hospital services, the more positive the hospital's image in the public's perception.
Co-Authors Ailinnia, Tia Anggreni, Nuranisa Aprilia, Andi Hafidha AR, Arni Arafah , Eka Hardianti Azizah, A. Nur Barangkau Darwis, Nirmawati Fatmawati Fatmawati Hasan, Masrah Ikdafila Ikdafila, Ikdafila Islamia, Islamia Lisna Melinda Nabila, Sri Mikhrunnisai, Andi Mustafa, Idarwati Mustika Sari, Mustika Nirmawati Darwis Nur Azizah, A Nurdiana Nurdiana Ramlan, Pratiwi Ruslang, Ruslang Saprianti, Lisa Tetti Surianti Wardanengsih, Ery Wijaya, Nurhikmah Wulansari, Eka Yakob, Asmirati Yammar Yanuar Azis, Anugerah