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Coaching and Capacity Building Interventions for One Health Workforce in Southeast Asia: A Scoping Review Savandha, Septien Dwi
Al Makki Health Informatics Journal Vol. 4 No. 1 (2026): Al Makki Health Informatics Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/62gapf95

Abstract

The One Health approach emphasizes the interconnectedness of human, animal, and ecosystem health, advocating for cross-sector collaboration to combat zoonotic threats. Despite policy advances in Southeast Asia, little is known about coaching and capacity-building efforts for the region's One Health workforce. This review aimed to map such interventions, examine their methods and target groups, assess outcomes, and identify gaps. Using the Arksey and O'Malley framework and PRISMA-ScR reporting, a search across seven databases and gray literature from 2000- 2025 was conducted. Studies included addressed multiple sectors in Southeast Asia and described or evaluated coaching or capacity-building. Two reviewers screened records with a Cohen’s kappa of 0.86. Twenty-nine studies met inclusion criteria; Thailand (27.6%) and Indonesia (24.1%) were most represented. Group training predominated (34.5%), and only one study employed executive coaching. Outcomes clustered at Kirkpatrick Levels 1–2, with 20.7% reaching Level 4. Environmental health professionals and five ASEAN countries remained absent from the evidence base. Coaching efforts remain regionally limited, modality-restricted, and outcomes shallow; gaps include executive coaching, organizational consulting, and environmental health inclusion. Future initiatives should combine personalized coaching with organizational strategies, emphasizing longitudinal research and coverage of ASEAN countries.
Service Quality Management in Public and Private Hospitals in Indonesia: Comparative Analysis Based on Law Number 17 of 2023 concerning Health Savandha, Septien Dwi
Jurnal Pro Hukum : Jurnal Penelitian Bidang Hukum Universitas Gresik Vol 15 No 1 (2026): Jurnal Pro Hukum: Jurnal Penelitian Bidang Hukum Universitas Gresik
Publisher : Fakultas Hukum Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/prohukum.v15i1.3227

Abstract

Background: Despite the enactment of a unified regulatory framework under Law Number 17 of 2023, service management quality in Indonesian hospitals remains markedly unequal between public and private providers. This study empirically evaluates the administrative performance differential between the two sectors following the law’s implementation, with particular attention to governance constraints inherent in the Regional Public Service Agency (BLUD) model. Methods: A mixed-method design used a 50-item Likert survey (n=684) of administrators, staff, and patients across 30 public and 30 private hospitals in Java and Sumatra, alongside 24 semi-structured interviews and analysis of SPM, KARS, and CMKP documents. Quantitative data were integrated into the Service Management Quality Index (SAQI) using TOPSIS entropy, and comparisons were performed using t-tests and Mann-Whitney U tests.  Results: Private hospitals rated public hospitals higher on six SAQI aspects (responsiveness, regulatory compliance, accountability, patient-centricity, human resource management, operational autonomy) and on the composite indices (public M=0.58, private M=0.74; d=1.95; p<.001). Documents show private hospitals improved SPM achievement, increased plenary KAS certification, and had fewer patient safety incidents. Law No. 17/2023 and Govt Regulation No. 28/2024 promote some convergence between mediation and complaint procedures but reveal ongoing structural constraints in BLUD governance within public hospitals.  Conclusion: While legislative changes improved hospital service management, the public-private quality gap in Indonesia's dual hospital system remains. Without reforms to boost BLUD's autonomy, regulations under the Health Law 2023 could worsen management inequalities.