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All Journal MIX : Jurnal Ilmiah Manajemen Jurnal Pro Hukum : Jurnal Penelitian Bidang Hukum Universitas Gresik GEMA EKONOMI International Journal of Social Service and Research Journal of Social Science Jurnal Ekonomi, Teknologi dan Bisnis Equivalent: Jurnal Ilmiah Sosial Teknik Insight : International Journal of social research Asian Journal of Social and Humanities Journal of Economic Development and Village Building Bulletin of Scientific Research in English Education Journal of Village Development Innovation Journal of Applied Econometric Digital Agriculture and Innovation Journal
Savandha, Septien Dwi
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Agriculture, Biological Sciences & Forestry Humanities Astronomy Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences

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Smartphone-Based Order Recording Application for Non-Technical Users: A Local Network Solution Riyan, Ade Bani; Nasir, Mohamad; Savandha, Septien Dwi; Fatimah, Ade Fitria; Magfiroh, Diana; Amelia, Amelia
Equivalent: Jurnal Ilmiah Sosial Teknik Vol. 8 No. 1 (2026): Equivalent: Jurnal Ilmiah Sosial Teknik
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jequi.v8i1.253

Abstract

Background: Digital technology adoption among micro, small, and medium enterprises (MSMEs) in Indonesia remains limited, particularly among non-technical users. Many existing commercial applications present barriers related to system complexity, subscription costs, and dependence on stable internet connectivity, which hinder effective business digitalization. Aims: This study aims to develop and evaluate a smartphone-based order recording application tailored to MSME users with limited digital literacy, focusing on accessibility, usability, and operational efficiency without reliance on internet infrastructure. Methods: The research employed a Research and Development (R&D) methodology with a mixed-methods approach. The development process followed five iterative stages: needs analysis involving 18 MSME owners, user-centered system design, technical implementation using a local area network architecture, functional and usability testing, and iterative refinement based on user feedback. Usability evaluation was conducted with 12 non-technical MSME users using task performance metrics and the System Usability Scale (SUS). Results: The application achieved a SUS score of 74.2, indicating good usability, with an average task completion rate of 91.7%, surpassing typical benchmarks for commercial MSME applications. The local network architecture successfully eliminated internet dependency, reduced operational costs, improved system responsiveness, and enhanced data privacy. Key usability factors included simplified interfaces, minimal text input, large touch targets, consistent navigation, and reduced cognitive load. Conclusion: The findings demonstrate that digital solutions designed around user capabilities can effectively bridge the digital divide among non-technical MSME users. This study provides a replicable model for inclusive, low-cost, and accessible business application development in resource-constrained contexts.
Co-Authors Abdurokhim Abdurokhim Abosi, Ezinne Agus Rohmat Hidayat Aldo Hermaya Aditiya Nur Karsa Amelia Amelia Asikin, Muhamad Zaenal Azzahra, Adelia Daffa, Muhammad Yusuf Fadilah, Muhamad Opan Fatimah, Ade Fitria Hernawan, Adam Kamilia, Adila Karsa, Aldo Hermaya Aditia Nur Karsa, Aldo Hermaya Aditiya Nur Komarudin Kowo, Solomon Akpoviroro Lestari, Anisa Ayu Dwi magfiroh, diana Mohamad Nasir Nendi, Ikhsan Nurhaliza, Nurhaliza Odumesi, Abolaji Oladimeji Olubiyi, Timilehin Olasoji Rani Santika Riyan, Ade Bani Safii, Nur Muhamad Salsabila, Irma Nuraeni Wahyuningsih, Olyvia Zuhriyah, Nabilaa Faizatuz