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STRATEGIES FOR INDONESIAN SMES: EXPORT vs. PUBLIC PROCUREMENT IN THE POST-PANDEMIC ERA Fitriana; Ricky Agusiady; Ijang Faisal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 6 (2024): Jesocin - May
Publisher : Organisasi Kreatif Indonesia Emas

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The Indonesian government plays an important role in developing strategies to support SMEs in facing export and public procurement challenges in the post-pandemic era. This abstract discusses the main obstacles faced by Indonesian SMEs in accessing export markets and public procurement, as well as effective risk management strategies to increase their participation. First, challenges such as competition with large companies, complex bureaucracy, and limited access to information and business networks hinder SMEs from participating in the public procurement process. Second, risk management strategies such as forming consortia, increasing capacity through training, and active promotion can help SMEs overcome these obstacles. Third, the government needs to increase support through pro-SME policies, technical training, market promotion and infrastructure improvements to create a conducive business environment for SMEs. In this way, Indonesian SMEs will be able to increase their contribution to economic growth and national competitiveness.

CULTIVATING SUCCESS: ENTREPRENEURIAL MINDSET PROMOTION IN INDONESIAN ENTREPRENEURSHIP EDUCATION Endang Ruchiyat; Ricky Agusiady; Ijang Faisal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 6 (2024): Jesocin - May
Publisher : Organisasi Kreatif Indonesia Emas

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Entrepreneurship education in Indonesia is experiencing rapid development with the aim of fostering an entrepreneurial mindset among pupils and students. However, various significant challenges still hamper the effective implementation of entrepreneurship curricula in educational institutions. These challenges include limited financial resources and competent teaching staff, lack of synchronization between the curriculum and industry needs, the influence of local cultural values that do not support innovation and independence, and lack of access to technology and innovation. To overcome these challenges, a holistic approach is needed that involves various parties, including government, educational institutions, the industrial sector and communities. Strategic efforts to overcome resource limitations include adequate budget allocation and intensive training for teaching staff. Close collaboration with the industrial sector is also vital to ensure the curriculum is relevant and provides the practical experience required by students. Additionally, entrepreneurship programs should be designed to respect and utilize local cultural values while integrating modern entrepreneurial principles. Investments in technology infrastructure and technology training programs are also needed to increase access to innovation. Evaluation and measurement of the success of entrepreneurship programs must be carried out in a structured and ongoing manner to ensure the program is effective. By implementing these strategies, it is hoped that educational institutions in Indonesia can be more effective in cultivating an entrepreneurial mindset, so that pupils and students are ready to face challenges and take advantage of opportunities in the business world. Effective entrepreneurship education will contribute significantly to economic growth and increase the welfare of Indonesian society, as well as producing a generation of entrepreneurs who are innovative and competitive at the global level.

THE INFLUENCE OF SOCIAL MEDIA COMMUNICATION ON CONSUMER PERCEPTIONS OF BRANDS AND PURCHASE INTENTIONS IN THE PANDEMIC AND POST-PANDEMIC ERA: AN ANALYTICAL STUDY Ricky Agusiady; Didin Saepudin; Zaenal Aripin
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 2 (2024): Jesocin - Januari
Publisher : Organisasi Kreatif Indonesia Emas

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The global pandemic, particularly the COVID-19 pandemic, has resulted in fundamental changes in consumer behavior, triggering a transformation in their interactions with social media. This research explores the impact of social media communication on consumers' brand perceptions and purchase intentions amid the pandemic and post-pandemic era through a thorough literature review. Detailing findings from relevant journals and information sources, this research provides in-depth insights into the complex dynamics between social media, brand perception and consumer purchase decisions. The literature analysis includes an in-depth understanding of how social media influences the way consumers form perceptions of brands, modify their preferences, and ultimately affect purchase intentions. Findings from related studies are comprehensively integrated to produce a holistic view of the role of social media in shaping consumer behavior. The results of this literature review are expected to contribute to academic understanding and provide practical guidance for companies in adapting their marketing strategies to the evolving consumer dynamics in the pandemic and post-pandemic era.

COUNTERPRODUCTIVE WORK BEHAVIOR IN CUSTOMER SERVICE: EXPLORING THE FACTORS INVOLVED AND THEIR IMPACT ON THE ORGANIZATION Ricky Agusiady; Didin Saepudin; Zaenal Aripin
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 4 (2024): Jesocin - March
Publisher : Organisasi Kreatif Indonesia Emas

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Counterproductive Work Behavior (CWB) in customer service is the focus of attention in the context of human resource management and customer service strategy. This phenomenon has a significant impact on organizations, including decreased customer satisfaction, financial losses, and damage to brand reputation. However, a deep understanding of the factors that influence CWB in customer service and its impact on organizations is still limited. This research aims to explore the factors involved in CWB in customer service and their impact on organizations. In addition, this research also aims to provide better insight into how management can address CWB in customer service to improve organizational performance. The research method used in this research is qualitative. Data was collected through literature studies involving journals, articles and books related to CWB in customer service. Data analysis was carried out by identifying and analyzing the main findings related to the factors that influence CWB and its impact on the organization. The research results show that there are various factors that influence CWB in customer service, including individual, organizational and situational factors. These factors include the level of job stress, job satisfaction, work culture, incentive systems, time pressure, and conflict interactions with customers. The impact of CWB on organizations includes reduced customer satisfaction, financial loss, damage to brand reputation, disruption to operational efficiency, and damage to work culture.

TRANSFORMATION OF TOURISM DESTINATIONS: OVERCOMING THE CHALLENGES OF THE CRISIS TOWARDS SUSTAINABILITY Ricky Agusiady; Farida Yuliaty; Zaenal Aripin
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 4 (2024): Jesocin - March
Publisher : Organisasi Kreatif Indonesia Emas

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The tourism industry is faced with various challenges, including global crises such as the Covid-19 pandemic, which has significantly disrupted tourism activities. Transforming tourist destinations is the key to overcoming the challenges of this crisis towards the sustainability of the tourism industry. This research aims to analyze tourism destination transformation strategies in facing crisis challenges and promoting the sustainability of the tourism industry. The research method used in this research is qualitative, by conducting a literature review and analysis of various case studies regarding the transformation of tourist destinations. The research results show that the transformation of tourist destinations can successfully overcome crisis challenges by implementing strategies such as tourism product innovation, use of information and communication technology, environmental and cultural heritage preservation, empowerment of local communities, and collaboration between stakeholders.

STRATEGIES FOR INDONESIAN SMES: EXPORT vs. PUBLIC PROCUREMENT IN THE POST-PANDEMIC ERA Fitriana; Ricky Agusiady; Ijang Faisal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 6 (2024): Jesocin - May
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

The Indonesian government plays an important role in developing strategies to support SMEs in facing export and public procurement challenges in the post-pandemic era. This abstract discusses the main obstacles faced by Indonesian SMEs in accessing export markets and public procurement, as well as effective risk management strategies to increase their participation. First, challenges such as competition with large companies, complex bureaucracy, and limited access to information and business networks hinder SMEs from participating in the public procurement process. Second, risk management strategies such as forming consortia, increasing capacity through training, and active promotion can help SMEs overcome these obstacles. Third, the government needs to increase support through pro-SME policies, technical training, market promotion and infrastructure improvements to create a conducive business environment for SMEs. In this way, Indonesian SMEs will be able to increase their contribution to economic growth and national competitiveness.

CULTIVATING SUCCESS: ENTREPRENEURIAL MINDSET PROMOTION IN INDONESIAN ENTREPRENEURSHIP EDUCATION Endang Ruchiyat; Ricky Agusiady; Ijang Faisal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 6 (2024): Jesocin - May
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Entrepreneurship education in Indonesia is experiencing rapid development with the aim of fostering an entrepreneurial mindset among pupils and students. However, various significant challenges still hamper the effective implementation of entrepreneurship curricula in educational institutions. These challenges include limited financial resources and competent teaching staff, lack of synchronization between the curriculum and industry needs, the influence of local cultural values that do not support innovation and independence, and lack of access to technology and innovation. To overcome these challenges, a holistic approach is needed that involves various parties, including government, educational institutions, the industrial sector and communities. Strategic efforts to overcome resource limitations include adequate budget allocation and intensive training for teaching staff. Close collaboration with the industrial sector is also vital to ensure the curriculum is relevant and provides the practical experience required by students. Additionally, entrepreneurship programs should be designed to respect and utilize local cultural values while integrating modern entrepreneurial principles. Investments in technology infrastructure and technology training programs are also needed to increase access to innovation. Evaluation and measurement of the success of entrepreneurship programs must be carried out in a structured and ongoing manner to ensure the program is effective. By implementing these strategies, it is hoped that educational institutions in Indonesia can be more effective in cultivating an entrepreneurial mindset, so that pupils and students are ready to face challenges and take advantage of opportunities in the business world. Effective entrepreneurship education will contribute significantly to economic growth and increase the welfare of Indonesian society, as well as producing a generation of entrepreneurs who are innovative and competitive at the global level.

FRAUD RISK GOVERNANCE IN DIGITAL PAYMENTS: INTEGRATING PREVENTION, DETECTION, RESPONSE, AND LEARNING Ricky Agusiady; Lili Adi Wibowo
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 12 (2025): Jesocin : December
Publisher : Organisasi Kreatif Indonesia Emas

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Background: Organizations increasingly depend on fraud risk governance in digital payments, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about model and technology controls to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects fraud risk governance in digital payments, model and technology controls, and human judgment through five mutually reinforcing capabilities: data integrity, model and technology controls, human judgment, accountability, and continuous monitoring. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.

LEAN PROCESS CONTROL IN SERVICE OPERATIONS: BALANCING FLOW EFFICIENCY, QUALITY, AND CUSTOMER VALUE Fitriana; Ricky Agusiady
Journal of Jabar Economic Society Networking Forum Vol. 3 No. 3 (2026): Jesocin : March
Publisher : Organisasi Kreatif Indonesia Emas

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Background: Organizations increasingly depend on lean process control in service operations, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about process discipline to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects lean process control in service operations, process discipline, and partner coordination through five mutually reinforcing capabilities: end-to-end visibility, process discipline, partner coordination, risk-based controls, and adaptive learning. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.

ARTIFICIAL INTELLIGENCE GOVERNANCE FOR ACCOUNTING ESTIMATES: A FRAMEWORK FOR MODEL RISK, EVIDENCE, AND OVERSIGHT Raden Roro Fatmasari; Ricky Agusiady
Journal of Jabar Economic Society Networking Forum Vol. 3 No. 7 (2026): Jesocin : July
Publisher : Organisasi Kreatif Indonesia Emas

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Background: Organizations increasingly depend on artificial intelligence governance, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about accounting estimates to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects artificial intelligence governance, accounting estimates, and human judgment through five mutually reinforcing capabilities: data integrity, model and technology controls, human judgment, accountability, and continuous monitoring. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.

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