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THE EFFECT OF ORGANIZATIONAL CLIMATE AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF EMPLOYEES AT PT.EXPRAVET NASUBA Vinesa Intan Savira; Nina Siti Salmaniah Siregar; Patisina
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 6 (2023): November
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i6.1182

Abstract

The research objective was to determine the effect of organizational climate on organizational citizen behavior in PT.Expravet Nasuba Medan's employees, to determine the effect of organizational commitment on organizational citizen behavior in PT.Expravet Nasuba Medan's employees, to determine the effect of organizational climate and organizational commitment on organizational citizen behavior in PT employees Expravet Nasuba Medan?. This research is a quantitative research method. This section explains matters related to research methods such as research variables, operational definitions, populations, samples, sampling techniques, research measurement tools, data collection procedures, scaling, discriminatory power and reliability of measuring instruments, classical assumption tests, and hypothesis testing. . This research will be tested and implemented on employees at PT. Expravet Nasuba with a minimum working period of one year, and this research will begin in July 2023, the entire population of production employees at PT. Expravet Nasuba Medan. The overall population is 168 production employees. Sampling was carried out using the nonprobability sampling design technique, namely by using purposive sampling. The total sample in this study amounted to 120 employees. The data collection method is a method used by researchers to obtain the data used is a Likert scale. The data is processed using SPSS software. Data analysis techniques namely the validity and reliability of measuring instruments, validity tests, reliability tests, descriptive statistics, classical assumption tests and hypothesis testing. The results showed that there was a significant positive influence between organizational climate on organizational citizenship behavior of employees of PT. Nasuba expravet, with a predictor determinant coefficient value (R^2) of 0.326, which means that organizational climate contributes 32.6 percent to organizational citizenship behavior. This means that the higher the organizational climate, the higher the organizational citizenship behavior. Conversely, the lower the organizational climate, the lower the organizational citizenship behavior. There is a significant positive influence between organizational climate on organizational citizenship behavior of employees of PT. Nasuba expravet, with a predictor determinant coefficient value (R^2) of 0.421, which means that organizational climate contributes 42. 1 percent affects organizational citizenship behavior.
The Influence of Perceived Organizational Support and Generation on Employee Engagement Ida Apriani; Nefi Darmayanti; Patisina
Jurnal Multidisiplin Madani Vol. 3 No. 5 (2023): May, 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/mudima.v3i5.2910

Abstract

This study aims to determine the effect of Perceived Organizational Support (POS) and Generational Groups on Employee Engagement using the Focus Group Discussion (FGD) intervention method on the POS variable. This research was conducted at a government agency in Aceh. The population is 126 people. For research subjects or FGD participants, there are seven people. The research method used a quasi-experimental with one treatment and a post-treatment group. The hypothesis is designed based on the theoretical framework and research concept. Based on the results of data analysis, it is known that there is a significant influence of POS on employee engagement, referring to the results of the Wilcoxon test with a coefficient of Z: -2.371 and p <0.05 or an Asymp Sig value of 0.018 <0.05. This is consistent with the existing theory that POS affects employee engagement. However, employee engagement is more to the job than to the organization, which is still relatively low. The group dynamics during the FGD were quite visible; participants exchanged different opinions and perceptions about POS to provide new insights leading to changes in views and perceptions about POS, which would affect employee engagement. Meanwhile, the generation found no effect on employee engagement based on the Chi-Square statistical test with an Asymp Sig value of 0.292 > 0.05. This may be due to the limitations of the research subjects. During the FGD process, the participants provided positive input for increasing organizational support for employees, which they believed would later impact increasing employee engagement
Hubungan Kecemasan dan Self Efficacy dengan Kepuasan Kerja Personel Bintara Satuan Brimob Polda Sumut Sihotang, Ricky Ananda; Patisina, Patisina; Nur’aini, Nur’aini
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (387.472 KB) | DOI: 10.34007/jehss.v5i3.1642

Abstract

This research aims to determine the relationship of: anxiety towards job satisfaction, self-efficacy towards job satisfaction, anxiety and self-efficacy towards job satisfaction of Bintara Personnel Brimob Unit of The North Sumatra Regional Police. This research uses a descriptive method with a quantitative approach. The population in this study was all personnel who served in the Brimob Unit of the North Sumatra Regional Police. The samples in this study were determined using the total sampling technique so that the number of samples in this study was 444 personnel Brimob Unit of the North Sumatra Regional Police. This research instrument uses a Likert scale where all items of the research instrument with a total of 16 items are declared valid and reliable. The data analysis used in this study used parametric statistics through multiple linear regression analysis, partial t test, anova test and coefficient of determination test. The results of the research obtained are: (1) work anxiety has a relationship with job satisfaction, (2) self efficacy has no relationship with job satisfaction, (3) anxiety and self-efficacy together or simultaneously have a relationship to job satisfaction.
Pengaruh Kepribadian Tangguh Dan Optimisme terhadap Profesionalisme Polri di Sat Lantas Polrestabes Medan SIlalahi, Grace Sella T.; Patisina, Patisina; Aisyah, Nur
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 5, No 3 (2023): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (962.175 KB) | DOI: 10.34007/jehss.v5i3.1650

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kepribadian tangguh dan optimisme terhadap profesionalisme Polri di Satuan Lalu Lintas Kepolisian Resor Kota Besar Medan. Profesionalisme pada polisi adalah sikap, cara berpikir, tindakan, perilaku seorang polisi yang dilandasi ilmu pengetahuan, khususnya etika kepolisian dan ilmu kepolisian dalam memberikan pelayanan terbaik guna mewujudkan ketertiban, keamanan serta tegaknya hukum di masyarakat. Hipotesis yang diajukan yaitu ada pengaruh antara kepribadian tangguh dan optimisme terhadap profesionalisme Polri. Teknik sampling dengan menggunakan purposive sampling, sampel berjumlah 135 personel polisi. Penelitian ini menggunakan skala kepribadian tangguh, skala optimisme dan skala profesionalisme. Metode analisis data adalah regresi berganda. Berdasarkan analisis data yang dilakukan, maka diperoleh hasil determinan (Rxy) = 0,679 dengan p = 0.000 < 0.050, artinya ada pengaruh kepribadian tangguh dan optimisme terhadap profesionalisme Polri, semakin tinggi kepribadian tangguh dan semakin tinggi optimisme maka semakin tinggi profesionalisme Polri. Sumbangan kepribadian tangguh dan optimisme terhadap profesionalisme Polri sebesar 46,1%, dengan demikian masih terdapat 53,9% pengaruh faktor lain yang tidak diteliti dalam penelitian ini.
The Effect of Workplace Incivility on Psychological Well Being in Health Nurses With Emotional Exhaustion as a Mediator Variable Astari, Tamara Dwi; Lubis, Rahmi; Patisina, Patisina
Journal of Educational, Health and Community Psychology Vol 13 No 2 June 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i2.28177

Abstract

Nurses are health services provider professionals. The work demands have detrimental effects on nurses' physical and mental health, which risk their psychological well-being. The psychologically well nurses will provide high-quality care with implications for patient recovery. Interpersonal relationships with co-workers and superiors influence nurses' well-being. Poor treatment in the work environment (workplace incivility) can cause nurses to be psychologically unwell. However, we do not yet know how workplace incivility affects psychological well-being. This study aims to examine the effect of workplace incivility on nurses' psychological well-being through the mediation of emotional exhaustion. This explanatory quantitative study involved 270 health nurses at Hospital X Medan. We analyzed data using the Structural Equation Model (SEM) with the Smart-PLS program. Results indicated that emotional exhaustion mediated the effect of workplace incivility on nurses' psychological well-being. This study contributes to nurses' well-being intervention, which is influenced by workplace incivility and mediated by emotional exhaustion.
The Role of Job Satisfaction on Turnover Intention with Employee Engagement as a Mediating Variable Lubis, Rizky Amelia; Lubis, Zulkarnain; Patisina, Patisina
Journal of Educational, Health and Community Psychology VOL 13 NO 3 SEPTEMBER 2024
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/jehcp.v13i3.29721

Abstract

Dissatisfaction often arises from factors related to workload, with heavy workloads driving employees to consider leaving for other companies. However, highly engaged employees are more likely to contribute positively through ideas and actions, and are more likely to stay with the organization longer. This study investigates the impact of job satisfaction on turnover intention, with employee engagement serving as a mediating variable. A quantitative approach was employed, surveying 315 employees at Company X in Tanjung Morawa, all with 2 to 5 years of service. The results of the mediation analysis using SEM-PLS reveal that employee engagement significantly mediates the relationship between job satisfaction and turnover intention. To reduce turnover intention, organizations should prioritize enhancing employee engagement by improving factors that contribute to job satisfaction.
Hubungan Kebersyukuran dan Harga Diri dengan Kebahagiaan Anggota PGRI Aceh Barat Maulinda, Chiatul; Darmayanti, Nevi; Patisina
Jurnal Diversita Vol. 11 No. 2 (2025): JURNAL DIVERSITA DESEMBER
Publisher : Faculty of Psychology, Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/diversita.v11i2.16055

Abstract

Penelitian ini bertujuan untuk mengetahui hubungan variabel kebersyukuran dan harga diri dengan kebahagiaan anggota PGRI Aceh Barat. Populasi dalam penelitian ini sebanyak 1000 responden. Penelitian menggunakan pendekatan kuantitatif dan pengambilan sampel dalam penelitian ini dengan teknik purposive sampling berjumlah 100 orang. Instrumen yang digunakan adalah angket kebersyukuran, harga diri dengan kebahagian yang telah valid dan reliabel. Penelitian dianalisis dengan menggunakan uji Analisis Berganda. Hasil penelitian menunjukkan bahwa: (1) Ada hubungan yang positif dari kebersyukuran dengan kebahagiaan. Hal ini ditunjukkan Rx1-y = 0,317  dengan thitung = 3,568 > ttabel = 1,660 dan nilai signifikansi sebesar 0,001 < 0,05. (2) Ada hubungan yang positif dari harga diri dengan kebahagiaan anggota PGRI Aceh Barat. Hal ini ditunjukkan Rx2-y = 0,215 dengan thitung = 2,405 > ttabel = 1,660 dan nilai signifikansi sebesar 0,012 < 0,18. (3) Ada hubungan yang positif dari kebersyukuran dan harga diri dengan kebahagiaan anggota PGRI Aceh Barat. Dengan hasil Rx1.x2-y = 0,0389. Dan dari output diperoleh koefisien determinan (R2) sebesar 0,133 dengan nilai signifikansi 0,000 < 0,05.
Dynamics of Psychological Empowerment Through Self-Efficacy to Enhance Performance of Sabhara Personnel, North Sumatra Regional Police Alfida, Nur; Hardjo, Suryani; Patisina, Patisina
Eduvest - Journal of Universal Studies Vol. 5 No. 12 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i12.51937

Abstract

Performance is the level of success achieved by an individual in quality and quantity from task completion, aligned with job standards and organizational goals. This study examines psychological empowerment's influence on Sabhara Division personnel performance in the North Sumatra Regional Police, with self-efficacy as mediator. It employs quantitative methods and Structural Equation Modeling (SEM) with a 279-person sample. Data sources include HR performance appraisals (June–December 2024, period II), psychological empowerment scales, and self-efficacy scales. Findings show self-efficacy is not a strong intervening variable for performance improvement among Sabhara personnel. Direct psychological empowerment enhancement yields greater effects than indirect paths. Practically, organizations should prioritize direct empowerment, supported by clear roles and structures, to boost Sabhara performance while mitigating negatives. Non-significant mediation highlights contextual factors—like organizational constraints, leadership, or resources—as key in Indonesian police contexts for linking empowerment to outcomes.
The role of work engagement as a mediator in the relationship between forgiveness at work and job satisfaction Sembiring, Friska Utami Saraswati; Lubis, Rahmi; Patisina, Patisina
Jurnal Konseling dan Pendidikan Vol. 13 No. 4 (2025): JKP
Publisher : Indonesian Institute for Counseling, Education and Therapy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/1192800

Abstract

Understanding the psychological mechanisms that enhance job satisfaction remains a critical issue, particularly in organizational contexts characterized by high interpersonal demands. Forgiveness at work has been increasingly recognized as a positive psychological resource that may foster healthier work relationships; however, its underlying mechanism in shaping job satisfaction remains underexplored. This study aims to examine the mediating role of work engagement in the relationship between forgiveness at work and job satisfaction. Using a quantitative approach, data were collected from 456 permanent employees of a private organization in Indonesia and analyzed using Structural Equation Modeling (SEM) with SmartPLS. The findings indicate that forgiveness at work has a significant indirect effect on job satisfaction through work engagement, demonstrating a meaningful mediation relationship. These results suggest that forgiveness contributes to job satisfaction primarily by strengthening employees’ emotional and cognitive attachment to their work. The study provides theoretical insight by clarifying the psychological pathway linking forgiveness and job satisfaction, and offers practical implications for organizations seeking to enhance employee well-being through relational and engagement-based interventions.