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All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Jurnal Manajemen Teori dan Terapan Journal of Management and Business Review Ekspektra: Jurnal Bisnis & Manajemen IJEBD (International Journal Of Entrepreneurship And Business Development) Jurnal Surya Masyarakat Media Mahardhika Jurnal Entrepreneur dan Entrepreneurship Business and Finance Journal Accounting and Management Journal Community Development Journal Community Service Journal of Indonesia Janaka : Jurnal Pengabdian Masyarakat Jurnal Surya Masyarakat Indonesia Berdaya Indexia Journal of Applied Management and Business (JAMB) Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Journal of Halal Research, Policy, and Industry National Conference for Ummah Jurnal Ilmiah Pariwisata
Karya, Denis Fidita
Universitas Nahdlatul Ulama Surabaya, Indonesia
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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A Study on the Reuse Intention of E-Commerce Platform Applications: Security, Privacy, Perceived Value, and Trust Mohamad Yusak Anshori; Denis Fidita Karya; Mira Nirmala Gita
Journal of Theoretical and Applied Management (Jurnal Manajemen Teori dan Terapan) Vol. 15 No. 1 (2022)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jmtt.v15i1.34923

Abstract

Objective: Security, privacy, perceived value, and trust are essential elements in reusing intention in an e-commerce application. The lower the security, privacy, perceived value, and trust of a consumer will reduce the reuse intention of an e-commerce application because consumers have many choices. This study aims to analyze the relationship between security, privacy, perceived value, and trust in the intention to reuse e-commerce applications. Design/Methods/Approach: The objects of this study are consumers who have made transactions through the Tokopedia application at least once using the purposive sampling technique. The collection method distributes questionnaires online via google form and analyzes them using the Partial Least Square (PLS) method with the SmartPLS 3.3 application. The total number of respondents was 242 people. Findings: The results show that security and privacy had a significant positive effect on perceived value and trust, then perceived value had a significant positive impact on reuse intention. In contrast, the impact of faith on reuse intention was positive but not significant. Originality: This research topic is very important considering the lack of data at Tokopedia beginning of May 2020 was allegedly causing a decline in the number of Tokopedia users. It will become an important reference for many e-commerce in Indonesia, especially e-commerce companies. E-Commerce makes consumers return to use their services, or in this case, it is called the intention to reuse.
Transactional Leadership Style, Job Satisfaction and Organizational Commitment to Employee Performance on Collection Section of Bank X Surabaya Denis Fidita Karya; Rachma Rizqina Mardhotillah; Laila Alfi Sahrin
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol 8 No 01 (2021)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jmm17.v8i01.4817

Abstract

Abstract The main objective of the organization in general is to fulfill the vision and mission of the organization. To meet the achievements in the organization, the initial step is to first form the human resources that are owned to match the description of the needs of the organization. In the process of shaping the character of each individual in the organization, generally the direction of formation is initiated by the leader, because the leader is the determinant of the organization's performance policies. This study aims to determine the transactional leadership style at Bank X in Surabaya. The effect of this leadership style will have an impact on satisfaction and commitment which in turn will improve employee performance. This research is a quantitative type by distributing questionnaires to employees of Bank X in Surabaya using the Smart Partial Least Square. The results showed that the leadership style of leadership had a significant effect on job satisfaction and organizational commitment, this study also found that job satisfaction and organizational commitment had a significant effect on employee performance at Collection Bank X Surabaya.
ENTREPRENEUR INTENTION: EDUCATION KNOWLEDGE, ATTITUDE ENTREPRENEUR AND SELF-EFFICACY Denis Fidita Karya; Rizki Amalia Elfita
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol 9 No 01 (2022): April 2022
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jmm17.v9i01.6442

Abstract

The problem of unemployment is also a crucial problem in Indonesia. Currently, the number of unemployed in Indonesia reaches 6.1 million people, where the largest unemployment rate occurs in the young group aged 20-29 years (World Employment and Social Outlook (WESO), 2022). The purpose of this study is to see whether entrepreneurial knowledge and attitude toward entrepreneurship can affect self-efficacy and entrepreneurial intention. Method research using quantitative methods with sampling techniques sampling purposive sampling. The questionnaires were distributed online via google form distributed to 200 respondents. The analysis can be in this study using Partial Least Square (PLS). Research result: There is a significant influence between entrepreneurial knowledge, attitude toward entrepreneurs on self-efficacy, and entrepreneurial intention. Keyword: Entrepreneur Intention, Attitude Entrepreneurship, Education Knowledge
PREDIKSI JUMLAH HOTEL DAN RESTAURANT TUTUP AKIBAT DAMPAK COVID-19 MENGGUNAKAN BACKPROPAGATION DAN ADAPTIVE NEURO FUZZY Dinita Rahmalia; M. Yushak Anshori; Teguh Herlambang; Denis Fidita Karya
Indexia : Informatics and Computational Intelligent Journal Vol 3 No 2 (2021): Vol. 3 No. 2 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (631.468 KB) | DOI: 10.30587/indexia.v3i2.3038

Abstract

Corona Virus Disease (Covid-19) telah menjadi bencana dunia karena menyerang banyak korban di seluruh dunia dan mengakibatkan kematian. Karena virus tersebut menyerang di beberapa negara termasuk Indonesia, pemerintah Indonesia membuat keputusan untuk menutup hotel dan restaurant sebagai pencegahan Covid-19. Pada penelitian ini, metode prediksi akan dilakukan menggunakan Backpropagation dan Adaptive Neuro Fuzzy. Pada prediksi jumlah hotel dan restaurant yang tutup menggunakan Backpropagation dan Adaptive Neuro Fuzzy, dibutuhkan beberapa input seperti jumlah korban di Jakarta, jumlah korban di Indonesia, dan jumlah korban di dunia. Backpropagation dan Adaptive Neuro Fuzzy dapat menghasilkan prediksi jumlah hotel dan restaurant yang tutup mendekati nilai target. Simulasi diterapkan dengan membagi dataset ke dalam data training (80%) dan data testing (20%). Dari simulasi Backpropagation, Backpropagation dapat menghasilkan prediksi jumlah hotel dan restaurant yang tutup pada data training dengan optimal RMSE adalah 9,2422 dan data testing dengan optimal RMSE adalah 8,9419. Dari simulasi Adaptive Neuro Fuzzy, Adaptive Neuro Fuzzy dapat membuat prediksi jumlah hotel dan restaurant yang tutup pada data training dengan optimal RMSE adalah 0,5324 dan testing data dengan optimal RMSE adalah 5,3198.
CUSTOMER LOYALTY PERSPECTIVE DEVELOPED FROM CUSTOMER COMMITMENT Denis Fidita Karya
Journal of Applied Management and Business Vol. 1 No. 1 (2020)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (106.927 KB) | DOI: 10.37802/jamb.v1i1.61

Abstract

This article discusses various aspects of relationship marketing ranging from the benefits of customer retention marketing strategies for the survival of the company to developments that can be done to transform customer retention into customer loyalty. This article also discusses customer recall management as an effort to create and maintain customer loyalty. This is because the effort to create and maintain customer loyalty is an important capital for the company to be able to survive in an increasingly competitive market competition. This is relevant to the view that the main purpose of customer retention efforts is to create and develop relationships with customers based on added value. This article can be used as a basic perspective for further research that examines customer relationship management, especially in the aspect of developing customer loyalty.
Loyalitas Pasien Rawat Inap Melalui Layanan BPJS Kesehatan (Studi pada RSI Jemursari Surabaya) Putri Mahanani; Denis Fidita Karya
Jurnal Bisnis dan Keuangan Vol 1 No 1 (2016): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v1i1.266

Abstract

BPJS is one of the health services provided by the government to the people ofIndonesia. In the process of patient care by using BPJS there were some complaints fromconsumers related to the quality of service. Poor service quality will have an impact onconsumer dissatisfaction in the service, so that it is capable of influencing consumer loyalty.Loyalty can only be generated if consumers have experienced the satisfaction of a goodservice quality provided by the service provider. This study aims to determine the effectof service quality on customer loyalty. In this case the customer satisfaction are thingsthat need to be met first before consumers get to the stage of loyalty. Respondents of thisstudy are inpatients in RSI Jemursari Surabaya as many as 100 people who use the serviceBPJS third grade. This study used survey method and analyzed using path analysis withPartial Least Square (PLS). Results from this study is the quality of service has an influenceon loyalty with mediation of consumer satisfaction. Loyalty can occur if the satisfactionfelt by consumers. Thus, in this study, customer satisfaction a mediating variable for therelationship between the variables of service quality and customer loyalty.
Analisis Kualitas Layanan dan Kepuasan Pengunjung Perpustakaan Kampus A Universitas Nahdlatul Ulama Surabaya (Unusa) Denis Fidita Karya
Jurnal Bisnis dan Keuangan Vol 1 No 2 (2016): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v1i2.280

Abstract

This research conducted a survey respondents visitors to 100 library campus aUnusa. The purpose of this research is to assess the level of the quality of services andsatisfaction visitors library campus a Unusa, so that it can be known how big level thequality of services and satisfaction visitors library. Research methodology it uses researchquantitative so that can be described clearly of the level of the quality of services andsatisfaction visitors library campus a Unusa. This research uses the importance performanceanalysis (ipa) used to know position strength and weakness of the indicators used.The result of research is obtainable 19 an indicator of the measurement of the quality ofservices library. In addition, this research results from for variables reliability and assurancehaving the same as it lies in quadrant two, while the rest those are variable tangible,responsiveness and empathy located at quadrant three.
Warehouse Modeling in Strategic Planning Model Puspandam Katias; Denis Fidita Karya
Jurnal Bisnis dan Keuangan Vol 4 No 1 (2019): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v4i1.1098

Abstract

As a critical point in the supply chain, warehouse facility must be managed in good way, started from planning and design becomes important, this research using modeling tool to make and ensure the warehouse to be more effective and efficient. This paper to analyze the concepts of modeling for managing warehouse facility, from strategic level to operational level, for future re- search to provide a conceptual references also contribute to project management. The Problem in this analysis formulated as: 1). how modeling in designing and planning warehouse in action, and 2) how modeling in designing and planning warehouse as classified. The findings of this research with a modeling project: a model of classification for managing efficient warehouse, especially in strate- gic planning model.
Pengaruh Program K3 Terhadap Produktivitas Kerja pada Operator Alat Berat di PT BJTI Kota Surabaya Friska Ayu; Denis Fidita Karya; Muslikha Nourma Rhomadhoni
Jurnal Bisnis dan Keuangan Vol 4 No 2 (2019): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v4i2.1374

Abstract

More than 2 million people/years died due to work accidents and occupational disease (ILO, 2010), while at Indonesia showed every 7 second work accident was occurs. BJTI Port is a port service provider company that carries out activities as a port terminal operator. Heavy equip- ment operator is one of the high-risk jobs, therefore this company must arrange work program that support the occupational health and safety management implementation at workplace through Safety Culture Implementation. Analyze Influence Occupational Health and Safety Program to Productiv- ity of Work to Heavy Equipment Worker at PT Berlian Jasa Terminal Indonesia Surabaya is the aim of this research. Total samples of 52 workers, taken by the total sampling method. Data related to respondent characteristics like productivity of worker and OHS Program obtained from direct observation to the field and interviews with all workers. The research results showed that as many as heavy equipment operators (55,7%) had high productivity. The statistical test using ordinal regression test indicate that there is an influence between the OHS Program with Productivity of Work to Heavy Equipment Operator at BJTI Port (0,000<0,05). Implementation of OHS Program at BJTI Port was good and need to be maintained, if possible, it can be improved by increasing the competency of OHS Supervisors and OHS management accordance with OHS regulations. In addi- tion its necessary to conduct surveillance of OHS devices, especially in areas that are rarely tra- versed by OHS supervisor.
PANIC BUYING PHENOMENON AMONG ACADEMICS AT X UNIVERSITY IN SURABAYA Rachma Rizqina Mardhotillah; Denis Fidita Karya; Azmil Chusnaini; Berto Mulia Wibawa
Jurnal Bisnis dan Keuangan Vol 6 No 1 (2021): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v6i1.1973

Abstract

In the weeks at the start of the pandemic, some news in Indonesia was colored related to the panic buying phenomenon by Indonesians in the midst of the Covid-19 pandemic. Of course, the Indonesian people were quite worried about the pandemic at that time. Starting from the scarcity of masks, hand soap and hand sanitizers at the beginning of the soaring positive cases of Covid-19 to the scarcity of staple goods consumed by everyday people such as sugar and rice, this phenomenon forced the government to impose restrictions on the purchase of staples. Currently, several regulations have been implemented regarding the purchase of basic commodities by the government to minimize hoarding activities of staple goods. This study aims to see the effect of the Covid-19 pandemic on the emergence of panic buying behavior among the academics of a university in Surabaya. The analytical method used in this research is descriptive analysis with a total sample of 60 respondents consisting of lecturers, students, and educational staff. The research was conducted from June to July 2020. After conducting a survey, it was found that many academics at X University Surabaya were not affected by the panic buying phenomenon.
Co-Authors Amilia Nur Indah Saputri Amri Rasyid, Reizano Ayu, Friska Azmil Chusnaini Azrida Ayu Rahmania Berto Mulia Wibawa Candraningrat, Candraningrat Dinita Rahmalia, Dinita Endah Budi Permana Endah Budi Permana Putri Gerald Binta Syarifudin Aliansa Hakiki, Moh Saiful Heni Agustina Jauharotur Rihlah Khusnah, Hidayatul Laila Alfi Sahrin M. Yushak Anshori Manik Ayu Titisari Mardhotillah, Rachma Rizqina Mardlijah Mardlijah Mira Nirmala Gita Mohamad Rijal Iskandar Zhulqurnain Mohamad Rijal Iskandar Zhulqurnain Mohamad Yusak Anshori Pance Mariati Puspandam Katias Putri Mahanani, Putri Qausya Faviandhani Rachma Rizqina Mardhotillah Rhomadhoni, Muslikha Nourma Riyan Sisiawan Putra Rizki Amalia Elfita Surjo Hadi Surjo Hadi Teguh Herlambang Widjaja, Resti Pringgadini Ari Yitno Utomo Zhulqurnain, Mohamad Rijal Iskandar