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Loyalitas Pasien Rawat Inap Melalui Layanan BPJS Kesehatan (Studi pada RSI Jemursari Surabaya) Mahanani, Putri; Karya, Denis Fidita
Jurnal Bisnis dan Keuangan Vol 1 No 1 (2016): March
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v1i1.266

Abstract

BPJS is one of the health services provided by the government to the people ofIndonesia. In the process of patient care by using BPJS there were some complaints fromconsumers related to the quality of service. Poor service quality will have an impact onconsumer dissatisfaction in the service, so that it is capable of influencing consumer loyalty.Loyalty can only be generated if consumers have experienced the satisfaction of a goodservice quality provided by the service provider. This study aims to determine the effectof service quality on customer loyalty. In this case the customer satisfaction are thingsthat need to be met first before consumers get to the stage of loyalty. Respondents of thisstudy are inpatients in RSI Jemursari Surabaya as many as 100 people who use the serviceBPJS third grade. This study used survey method and analyzed using path analysis withPartial Least Square (PLS). Results from this study is the quality of service has an influenceon loyalty with mediation of consumer satisfaction. Loyalty can occur if the satisfactionfelt by consumers. Thus, in this study, customer satisfaction a mediating variable for therelationship between the variables of service quality and customer loyalty.
Penerapan Model Pembelajaran Together Win dan STAD untuk Meningkatkan Hasil Belajar Siswa Sekolah Dasar Putri Mahanani
Ilmu Pendidikan: Jurnal Kajian Teori dan Praktik Kependidikan Vol 3, No 2 (2018): December 2018
Publisher : Faculty of Education Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.19 KB) | DOI: 10.17977/um027v3i22018p188

Abstract

Abstract: The objectives of this study are: (1) to describe the application of the Together Win (TW) and STAD learning models; (2) describe the differences in student learning outcomes as a result of the application of the Together Win (TW) and STAD learning models. This study was designed using quantitative quasi-experimental research. The research procedures are: (1) pre-test before learning activities; (2) giving treatment of Together Win (TW) and STAD learning models to elementary school students; (3) post-test. The next analysis uses the SPSS program with the t-test analysis technique. The results of the research conducted indicate that the Together Win (TW) and STAD learning models have been carried out in accordance with the steps of their activities. In the use of the STAD learning model, student learning outcomes on cognitive aspects, the percentage of completeness is 65%. Psychomotor aspects are 85% and affective aspects, the percentage of completeness is 50%. While the completeness of student learning outcomes on cognitive aspects that use the Together Win (TW) model is 90%. Psychomotor aspects are 85% and affective aspects are 90%. The results of the t-test using SPSS based on comparisons of t-tables, it was concluded that the TW learning model was more effective than the STAD model. Abstrak: Tujuan penelitian ini adalah: (1) mendeskripsikan penerapan model pembelajaran Together Win (TW) dan STAD; (2) mendeskripsikan perbedaan hasil belajar siswa sebagai akibat penerapan model pembelajaran Together Win (TW) dan STAD. Penelitian ini dirancang dengan menggunakan penelitian kuantitatif kuasi eksperimen. Prosedur penelitiannya yaitu: (1) pre-test sebelum kegiatan pembelajaran; (2) pemberian perlakuan model pembelajaran Together Win (TW) dan STAD pada siswa sekolah dasar (SD); (3) post-test. Analisis selanjutnya menggunakan program SPSS dengan teknik analisis t-test. Hasil penelitian yang dilaksanakan menunjukkan bahwa model pembelajaran Together Win (TW) dan STAD telah dilaksanakan sesuai dengan langkah kegiatannya. Pada penggunaan model pembelajaran STAD, hasil belajar siswa pada aspek kognitif, persentase ketuntasannya 65%. Aspek psikomotor sebesar 85% dan aspek afektif, persentase ketuntasannya sebesar 50%. Sedangkan ketuntasan hasil belajar siswa pada aspek kognitif yang menggunakan model Together Win (TW) sebesar 90%. Aspek psikomotor sebesar 85% dan aspek afektif sebesar 90%. Hasil t-test dengan menggunakan SPSS berdasarkan perbandingan t-hitung dengan t-tabel, maka disimpulkan bahwa model pembelajaran TW lebih efektif daripada model STAD.
Pengembangan Media Teori Pendidikan Kewarganegaraan Liberal Berbasis Teknologi bagi Perguruan Tinggi di Masa Pandemi Covid-19 Putri Mahanani; Sutarno Sutarno; Muchtar Muchtar; Puri Selfi Cholifah
Ilmu Pendidikan: Jurnal Kajian Teori dan Praktik Kependidikan Vol 6, No 2 (2021): December 2021
Publisher : Faculty of Education Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um027v6i22021p061

Abstract

Abstract: The theory of citizenship education is one of the main materials that must be understood by the next generation of the nation. One of the theories of civic education is the theory of liberal citizenship education. Based on the results of the initial interviews conducted, so far the learning media for civic education theory is still very limited. Therefore, it is necessary to develop technology-based learning media so that students can learn optimally even during the Covid-19 pandemic. This study aims to produce valid and interesting learning media for liberal citizenship education theory materials for college students. The research method used is the 4D model. Data collection techniques using observation techniques and questionnaires. The data analysis technique used quantitative descriptive techniques in the form of percentages and qualitative descriptive techniques in the form of exposure to generalizations from the results of the experiments carried out. The results showed that the learning media for liberal citizenship theory developed was valid and interesting. The results of media validation are 97.5 percent with a very valid category. The results of material expert validation are 91.67 percent with a very valid category. Meanwhile, the developed media has an attractive percentage of 89.44 percent of students. Abstrak: Teori Pendidikan kewarganegaraan merupakan salah satu materi utama yang harus dipahami generasi penerus bangsa. Teori pendidikan kewarganegaraan salah satunya yaitu teori pendidikan kewarganegaraan liberal. Berdasarkan hasil wawancara awal yang dilakukan, selama ini media pembelajaran materi teori pendidikan kewarganegaraan masih sangat terbatas. Oleh karenanya perlu untuk dikembangkan media pembelajaran berbasis teknologi agar mahasiswa bisa belajar maksimal meskipun di masa pandemi Covid-19. Penelitian ini bertujuan untuk menghasilkan media pembelajaran materi teori pendidikan kewarganegaraan liberal yang valid dan menarik bagi mahasiswa di perguruan tinggi. Metode penelitian yang digunakan yaitu model 4D. Teknik pengumpulan data menggunakan teknik observasi dan angket. Teknik analisis data menggunakan teknik deskriptif kuantitatif berupa persentase dan teknik deskriptif kualitatif berupa paparan generalisasi dari hasil uji coba yang dilakukan. Hasil penelitian menunjukkan bahwa media pembelajaran materi teori kewarganegaraan liberal yang dikembangkan telah valid dan menarik. Hasil validasi media sebesar 97,5 persen dengan kategori sangat valid. Hasil validasi ahli materi sebesar 91,67 persen dengan kategori sangat valid. Sementara itu media yang dikembangkan memiliki persentase menarik sebesar 89,44 persen dari mahasiswa.
Loyalitas Pasien Rawat Inap Melalui Layanan BPJS Kesehatan (Studi pada RSI Jemursari Surabaya) Putri Mahanani; Denis Fidita Karya
Jurnal Bisnis dan Keuangan Vol 1 No 1 (2016): Business and Finance Journal
Publisher : UNUSA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/bfj.v1i1.266

Abstract

BPJS is one of the health services provided by the government to the people ofIndonesia. In the process of patient care by using BPJS there were some complaints fromconsumers related to the quality of service. Poor service quality will have an impact onconsumer dissatisfaction in the service, so that it is capable of influencing consumer loyalty.Loyalty can only be generated if consumers have experienced the satisfaction of a goodservice quality provided by the service provider. This study aims to determine the effectof service quality on customer loyalty. In this case the customer satisfaction are thingsthat need to be met first before consumers get to the stage of loyalty. Respondents of thisstudy are inpatients in RSI Jemursari Surabaya as many as 100 people who use the serviceBPJS third grade. This study used survey method and analyzed using path analysis withPartial Least Square (PLS). Results from this study is the quality of service has an influenceon loyalty with mediation of consumer satisfaction. Loyalty can occur if the satisfactionfelt by consumers. Thus, in this study, customer satisfaction a mediating variable for therelationship between the variables of service quality and customer loyalty.
Pendampingan Pengembangan Perangkat Pembelajaran Berbasis High Order Thinking Skill (HOTS) Berlandaskan Merdeka Belajar bagi Guru SD Putri Mahanani; Ni Luh Sakinah Nuraini; Puri Selfi Cholifah; Titis Angga Rini; Muchtar Muchtar; Siti Umayaroh‬
Wikrama Parahita : Jurnal Pengabdian Masyarakat Vol. 6 No. 2 (2022): November 2022
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jpmwp.v6i2.4009

Abstract

Kemajuan teknologi menuntut kehidupan manusia semakin berkembang. Dengan demikian, semakin banyak pula keterampilan dan kompetensi yang harus dimiliki. Di abad 21 ini, keterampilan berpikir kritis merupakan salah satu keterampilan wajib yang seharusnya dikuasai oleh generasi penerus supaya mereka dapat bersaing di dunia yang akan datang. Merdeka belajar sebagai salah satu kebijakan baru Menteri Pendidikan memberikan tantangan baru bagi seluruh sekolah di Indonesia, termasuk SD. Permasalahan yang ada yaitu kesulitan guru dalam menuangkan pembelajaran berbasis High Order Thinking Skill (HOTS) dalam perangkat pembelajaran. Tujuan kegiatan pengabdian ini untuk memaparkan pelatihan pengembangan perangkat pembelajaran berbasis HOTS berlandaskan Merdeka Belajar bagi guru SD. Metode yang digunakan yaitu pendampingan. Instrumen yang dipakai yaitu angket. Hasil kegiatan menunjukkan bahwa dengan pendampingan, pengetahuan serta keterampilan guru dalam membuat perangkat pembelajaran berbasis HOTS berbasis Merdeka belajar mengalami peningkatan dan termasuk dalam kategori baik. Tingkat kepuasan kegiatan yang dilaksanakan sebesar 94%.
Optimizing Inclusive Education: Uncovering Challenges and Strategies in Primary Schools Through a Literature Review Ediyanto, Ediyanto; Mahanani, Putri; Aprilia, Imas Diana; Ramadhani, Risa Safira; Wulandary, Verra
Mimbar Sekolah Dasar Vol 11, No 2 (2024)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53400/mimbar-sd.v11i2.71803

Abstract

Inclusive education means that every student, including those with special needs, has the right to an education in an inclusive school environment. In the context of inclusive education, several fundamental obstacles stand in the way of creating an inclusive and supportive learning environment. The current study aims to provide a deeper understanding of the importance of inclusive education and the steps that can be taken to ensure that every child, including those with special needs, can benefit from a balanced and equitable education. The method used in writing this article is a literature review, with the ten articles used being literature published in 2020-2023 Articles were selected by determining the scope, selecting relevant keywords, and writing eligible articles related to the implementation of inclusive education in Indonesia. The results show that most schools in Indonesia have an understanding of inclusive education but still need to improve their implementation. Factors include the need for more special assistant teachers, socialization of inclusion policies, and limited budgets. Although some schools have implemented the inclusion program well, there are still challenges, including a need for more understanding from the community and parents, a shortage of human resources, and barriers to the optimality of inclusive education activities. In implementing inclusive education, success factors involve teachers' attitudes and knowledge, communication, and adequate infrastructure.
DEVELOPMENT OF A DISASTER MITIGATION BOOK FOR ELEMENTARY SCHOOL STUDENTS Putri Mahanani; Listyo Yudha Irawan; Choirul Anam; Seli Septiana Pratiwi
Jurnal Cakrawala Pendas Vol. 10 No. 2 (2024)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/jcp.v10i2.8659

Abstract

The background to the problems faced in society, especially the Malang area, East Java, is that several natural disasters have occurred which have resulted in victims. Therefore, education is needed from an early age in order to minimize the number of victims of natural disasters. The aim of this research is to develop a disaster mitigation book for disaster education in elementary schools. The development of learning media in the form of disaster mitigation books is very necessary so that elementary school students have readiness, both knowledge and skills related to the threat of disasters around them and can behave well when a disaster occurs. The research method used is development research with the ADDIE model. Activities are carried out in the stages of Analysis, Design, Development, Implementation and Evaluation. The data collection techniques used were questionnaires and documentation. The research subjects involved were material experts and media experts for elementary school education. Data analysis uses percentage techniques and descriptions of research results. The research procedure starts from initial analysis, product design, product development, product application, and product evaluation. The research results show that the book developed received a positive response from validators. Based on the assessment of material expert validators, the product obtained results of 93.75%. Based on the assessment of media experts, the book product received a score of 98%. These results prove that the product developed can be categorized as a very valid product based on the results of expert validator assessments and can be said to be suitable for elementary school students.
PENDAMPINGAN MASYARAKAT DALAM PENGELOLAAN AGROWISATA BERBASIS GREEN SUSTAINABLE TOURISM DI KAWASAN DILEM-WILIS TRENGGALEK Rosyida, Fatiya; Islami, Miranda; Sahrina, Alfi; Purwanto; Mahanani, Putri
JURNAL WIDYA LAKSANA Vol 13 No 1 (2024)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jwl.v13i1.53911

Abstract

Kawasan Agrowisata Dillem-Willis potensi pertanian dan sejarah masa lalu berupa bangunan perusahaan kopi sejak zaman belanda dan panorama kawasan perbukitan, Selain terdapat potensi juga terdapat permasalahan yang muncul terkait pengembangan dan pengelolaan agrowisata adalah 1) terdapat kerentanan bencana longsor dan kurangnya pengetahuan terhadap pengurangan resiko 2) pengetahuan masyarakat terhadap agrowisata yang masih rendah 3) keterlibatan masyarakat dalam pengembangan dan pengelolaan agrowisata masih rendah 4) Belum ada informasi mencukupi terkait layanan agrowisata. Solusi dari permasalahan tersebut adalah dengan pendampingan masyarakat dalam pengelolaan agrowisata berbasis green sustainable tourism di Kawasan Dillem-Willis Trenggalek. Kegiatan ini dilakukan dengan tiga tahap pelaksananan, yaitu 1) survei 2) kegiatan pengabdian meliputi penyuluhan, Focus Group Discussion (FGD), dan participatory mapping serta 3) evaluasi kegiatan. Keberhasilan dari kegiatan ini adalah dilihat dari produk yang dihasilkan melalui pendampingan berupa infografis wisata Kawasan Dilem-Wilis dan respon masyarakat yang postif terhadap kegiatan ini.
DRIVING EDUCATIONAL INNOVATION THROUGH COLLABORATIVE LEARNING MODELS Putri Mahanani
ONTOLOGI : JURNAL PEMBELAJARAN DAN ILMIAH PENDIDIKAN Vol. 1 No. 2 (2023): December
Publisher : Rahis Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65787/ontologi.v1i2.567

Abstract

In the rapidly evolving landscape of education, traditional teaching approaches are increasingly inadequate for preparing students with the skills required in the 21st century. Collaborative learning models have emerged as a vital strategy to drive educational innovation by fostering active engagement, critical thinking, and the development of essential interpersonal skills. This paper explores the theoretical foundations, practical applications, and challenges of implementing collaborative learning across diverse educational settings. Findings indicate that collaborative learning not only enhances academic achievement but also transforms the role of educators and integrates effectively with digital technologies to expand learning opportunities. Despite challenges such as unequal participation and technological barriers, best practices including structured tasks and reflective assessment contribute to successful outcomes. Ultimately, collaborative learning offers a powerful framework for creating more inclusive, relevant, and future-ready educational experiences.
Problematics of Tematic Learning in Grade I at SDN 1 Undaan Turen During The Pandemic Meilina, Endah; Umayaroh, Siti; Mahanani, Putri
Journal of Education for Sustainability and Diversity Vol. 2 No. 2 (2024)
Publisher : Angstrom Centre of Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57142/jesd.v2i2.92

Abstract

This study aims to describe the problematics or learning problems in terms of planning, implementation, and evaluation. This research is descriptive qualitative research. This research was conducted at SDN 1 Undaan Turen which is located at Jl. Cemara No. 5 Undaan, Turen District, Malang Regency The data collection techniques in this study include observation, interviews, and documentation. The data collection instruments used were interview sheets, documentation sheets and observation sheets. Data analysis used in this research is through the stages of data reduction, data exposure, and conclusion drawing and verification. The results showed that the problems in the planning aspect included the difficulty of managing lesson plans, learning media, preparation of learning materials, and preparation of methods. Problems in the implementation aspect include uneven internet facilities, most students cannot read and write, and limited teacher space in monitoring students. Meanwhile, problems in the evaluation aspect are that some students do not do their assignments and the assignments are not done by the students themselves.
Co-Authors Abdilla Putri Asri Abdilla Putri Asri Arda Purnama Putra Aulia Permatasari Aulia Permatasari Ayu Pangesti Ayu Pangesti Azni Yati Binti Kamaruddin Charisma Arianto Putri Charisma Arianto Putri Christianto Saputro Christianto Saputro Defitasari Novia Anggraeni Defitasari Novia Anggraeni Diah Aulia Azizatur Rohmah Ediyanto Elcinta Fridaynia Yunna Nabela Elcinta Fridaynia Yunna Nabela Eny Nur Aisyah Erif Ahdhianto, Erif Erlinda Cahya Fauriza Erlinda Cahya Fauriza Esa Savira Salsabila Esa Savira Salsabila Fatiya Rosyida, Fatiya Hizbullah Hizbullah Hizbullah Hizbullah Ike Yuli Kurniawati Ike Yuli Kurniawati Imam Nawawi Imam Nawawi Imam Nawawi, Imam Imas Diana Aprilia Indriyani Rachman Islami, Miranda Isma Yuni Khoiriyah Iva Sugiarti Iva Sugiarti Karya, Denis Fidita Khusnul Khotimah Krisna Rendi Awalludin Laela Mardiana Listyo Yudha Irawan M. Imron Rosyadi M. Imron Rosyadi M. Imron Rosyadi M. Imron Rosyadi, M. Imron M.Imron Rosyadi Martha, Martha Setyaningati Meilina, Endah Mohammad Resnanda Anugerah Mohammad Resnanda Anugerah Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar Muchtar muchtar Muhammad Resnanda Anugerah Murae Fumitoshi Ngoc, Ho Nhu Ni Luh Sakinah Nuraini Nihayati Nihayati Nurul Izzah Wahyuillahi Nurul Izzah Wahyuillahi Pratiwi, Seli Septiana Puri Selfi Cholifah Purwanto Ramadhani, Risa Safira Ratna Trieka Agustina Rohmah, Diah Aulia Azizatur Sa'dun Akbar Sahrina, Alfi Siti Umayaroh Siti Umayaroh Soniya Putri Wulandari Soniya Putri Wulandari Sri Murdiyah Sri Murdiyah Susi Astuti Hariningsih Susi Astuti Hariningsih Sutarno Sutarno Titis Angga Rini Umayaroh, Siti Wasiul Maghfiroh Wasiul Maghfiroh Wulandary, Verra Yuswanti Ariani Wirahayu