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Hernawan, Yosep
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ISO 9001:2015 IMPLEMENTATION PLANNING IN NON-FORMAL EDUCATIONAL INSTITUTIONS IN THE FIELD OF PROGRAMMING IN INDONESIA Hernawan, Yosep; Filianti, Filianti; Rasto, Rasto; Musafa, Musafa
Multifinance Vol. 2 No. 1 (2024): Multifinance
Publisher : PT. Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/mfc.v2i1.197

Abstract

This study aims to develop an implementation plan for ISO 9001:2015 in non-formal educational institutions in the programming field in Indonesia. The approach used in this study is descriptive qualitative with data collection techniques used are observation, interviews, and documentation studies. The study results show that non-formal educational institutions in the programming field in Indonesia have several deficiencies in implementing ISO 9001:2015, such as the absence of adequate documents to support the quality management system implementation. Based on the results of this study, an ISO 9001:2015 implementation plan can be prepared which consists of three stages. First, the preparation stage includes understanding the ISO 9001:2015 standard, document preparation, and employee training. Second, the implementation phase provides for the implementation of a quality management system according to ISO 9001:2015 standards and the measurement of system performance. Third, the maintenance stage includes the evaluation of the quality management system that has been implemented and follow-up on the results of the evaluation. The results of this study are proof that the application of ISO 9001:2015 in non-formal educational institutions in the field of programming is very important. The application of the ISO 9001:2015 concept is very important and this can be done immediately, without having to wait for the certification process.
THE IMPLEMENTATION OF ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM AT PT TARUMATEX BANDUNG Hernawan, Yosep; Kesuma Dewi, Sri Wijaya; Musafa, Musafa
Journal of Economicate Studies Vol. 2 No. 1 (2018): Journal of Economicate Studies
Publisher : Islamicate Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32506/joes.v2i1.487

Abstract

The application of ISO 9001: 2015 becomes an important issue in line with increasingly competitive competition in the industrial world. The company strives to maintain its position and increase consumer confidence. ISO 9001: 2015 can be used as a tool to measure the company's credibility globally and improve the quality of company management and meet the demand for products and services according to the wishes of consumers. The research aims to find out how far the application of ISO 9001: 2015 as a Quality Management System is applied in a company, what benefits will a company achieve when implementing an ISO 9001: 2015 Quality Management System, identify problems and solutions and what steps companies must take in order to implement the Management System ISO 9001: 2015 quality can run well. The approach used is a qualitative descriptive method. The results obtained in the form of a recapitulation of the implementation of ISO 9001: 2015 in the company in the form of constraints and obstacles, evaluation and benefits obtained after implementing the ISO 9001: 2015 Quality Management System such as the division of authority and responsibilities of each division that is clearer, communication and response faster towards customers, continuous improvement and so on.
Adaptasi Model 4D untuk Pengembangan SOP Evaluasi Kinerja ISO 9001:2015 Safitri, Eka Kartika; Sobandi, A.; Rasto; Hernawan, Yosep
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 6 No. 6 (2025): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Oktober-November 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v6i6.6066

Abstract

Meskipun ISO 9001:2015 telah diadopsi secara luas, organisasi masih menghadapi tantangan signifikan dalam mengimplementasikan sistem evaluasi kinerja yang efektif. Penelitian ini mengembangkan kerangka dokumentasi sistematis untuk evaluasi kinerja ISO 9001:2015 menggunakan adaptasi Model 4D. Penelitian dilakukan di perusahaan manufaktur bersertifikat melalui tiga tahapan: analisis kesenjangan komprehensif, perancangan lima prosedur terintegrasi, dan validasi ahli. Analisis kesenjangan mengungkapkan defisiensi dokumentasi yang serius, dengan 40% dokumen tidak tersedia dan 60% tersedia secara parsial. Kondisi ini mencerminkan kompleksitas implementasi Klausul 9 yang berakar pada keterbatasan kompetensi internal dan resistensi budaya organisasi. Adaptasi Model 4D berhasil menghasilkan lima SOP terintegrasi yang mencakup evaluasi kepuasan pelanggan, penanganan keluhan, audit internal, tinjauan manajemen, dan tindakan koreksi. Setiap SOP dilengkapi formulir operasional dan diagram alir proses untuk implementasi praktis. Validasi ahli mencapai skor 4,40/5,0 (88%) dengan kesepakatan 100% antar-validator. Penelitian ini berkontribusi pada adaptasi Model 4D untuk dokumentasi sistem manajemen mutu dan menyediakan kerangka tervalidasi yang siap diimplementasikan. Kerangka metodologis ini dapat direplikasi untuk klausul ISO 9001:2015 lainnya dan menawarkan solusi praktis untuk mengurangi waktu pengembangan dokumentasi.
PELATIHAN LITERASI DIGITAL UNTUK MENINGKATKAN PERLINDUNGAN KEAMANAN DI DUNIA MAYA BAGI PARA GURU Ambarwati, Evi Karlina; Hernawan, Yosep; Dewi, Indah Purnama; Utami, Praditya Putri; Nurwinda, Sulistia; Alqoyyumi, Nabila
Jurnal Abdi Insani Vol 11 No 3 (2024): Jurnal Abdi Insani
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/abdiinsani.v11i3.1742

Abstract

Information Communication Technology (ICT) is rapidly developingy. The internet is the newest and most important technology that everyone use as a means of entertainment, communication and social interaction, as well as public health and welfare. However, the increasingly massive use of the internet has an impact on skills in finding, consuming and communicating digital content as well as the security of user data which can be misused by irresponsible parties. In line with developments in learning technology, the government priorities in education digitalization programs,so  teachers need to have digital literacy. The implementation of this Community Service is an assistance in strengthening the competency of RA At-Taqwa Kelapadua Tanjungbungin teachers, Pakisjaya District, Karawang Regency through digital literacy and cyber security training. The results of the activity show that the teachers have digital literacy knowledge in the "good" category in the aspects of Data Literacy, Communication and Collaboration, Digital Content Creation, Problem Solving and Security. Various efforts still need to be made so that teachers' digital literacy can be better through structured teacher professional competency improvement programs and curriculum reform at teacher education institutions.
Co-Authors Ade Sobandi, Ade Alqoyyumi, Nabila Ambarwati, Evi Karlina Dewi, Indah Purnama Edi Suryadi, Edi Filianti, Filianti Islamy, Fahmi Jahidah Kesuma Dewi, Sri Wijaya Musafa Musafa Nurwinda, Sulistia Nur’Alliah, Siti Praditya Putri Utami Rachman, Rizki Maulana Rasto Rasto, Rasto Safitri, Eka Kartika Sri Wijaya Kesuma Dewi Srie Wijaya Kesuma Dewi Srie Wijaya Kesuma Dewi Srie Wijaya Kesuma Dewi Srie Wijaya Kesuma Dewi Taopik, Aldi Rahmat Tutik Inayati