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All Journal Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) Innovative: Journal Of Social Science Research Ranah Research : Journal of Multidisciplinary Research and Development Qawwam
Jani, Salsabila Andi
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Religion Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Journal : Qawwam

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MANIFESTATION OF GOOD GOVERNANCE PRINCIPLES IN PASSPORT SERVICES AT THE CLASS I IMMIGRATION OFFICE OF TPI BANDUNG Atmadja, Erlangga; Pujonggo, Seno Setyo; Jani, Salsabila Andi
Qawwam : The Leader's Writing Vol. 6 No. 1 (2025): June
Publisher : Fakultas Ushuluddin Adab dan Dakwah Insitut Agama Islam Negeri Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/qawwam.v6i1.483

Abstract

The effectiveness of passport services serves as a fundamental benchmark for assessing the quality of bureaucracy and a nation's progress in public administration. To improve the quality of immigration services, the application of good governance principles—encompassing transparency, accountability, participation, and efficiency—plays a pivotal role. This study aims to analyze the manifestation of good governance principles in the provision of passport services at the Class I TPI Bandung Immigration Office. Through a qualitative case study approach, this study thoroughly examines how each of these principles is implemented in operational procedures, from the application stage to the issuance of the passport. The analysis focuses on identifying successes, challenges, and the public's perception of the current implementation. The findings are expected to provide a comprehensive overview of the synergy between good governance and the quality of public services in the immigration sector, as well as to formulate strategic recommendations for stakeholders to optimize services, enhance public satisfaction, and strengthen the nation's competitiveness.
DIGITAL TRANSFORMATION IN IMMIGRATION SERVICES THROUGH BIOMETRIC DATA STORAGE AND PERSONAL GOVERNANCE Waita, Rivaldo Pramudya RInaldy; Jannah, Rahmawati Nurul; Jani, Salsabila Andi
Qawwam : The Leader's Writing Vol. 6 No. 1 (2025): June
Publisher : Fakultas Ushuluddin Adab dan Dakwah Insitut Agama Islam Negeri Kerinci

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32939/qawwam.v6i1.485

Abstract

The rapid advancement of digital technology in the 21st century has ushered the world into the disruption era, a phase in which fundamental transformations across various aspects of life are inevitable. One sector that has undergone a significant transformation is immigration services, particularly through the adoption of biometric systems. Biometric technologies—including fingerprint, facial, and iris recognition, have proven effective in enhancing identification efficiency and strengthening border security. Nevertheless, the implementation of such technologies simultaneously raises critical issues regarding personal data protection and individual privacy, as biometric data are inherently unique, sensitive, and highly vulnerable to misuse if not properly safeguarded. This study seeks to examine the implications of biometric implementation in the context of Indonesian immigration, with an emphasis on its administrative benefits, potential security risks, and the relevance of legal frameworks, particularly Law No. 27 of 2022 on Personal Data Protection. Through an analytical approach, this research is expected to provide a conceptual contribution to the strengthening of digital-based immigration governance aligned with the principles of e-government, human rights protection, and public accountability in the disruption era.
Co-Authors Anung, Ishidorus Ardi, Imma Yedida Atmadja, Erlangga Bawono, Sri Kuncoro Budy Mulyawan, Budy Cakra Trinata Deryqa, Khansa Jannah, Rahmawati Nurul Mastur, Anida Sri Rahayu Nurislamia, Fika Nurkumalawati, Intan Prihadiansyah, Khansa Deryqa Pujonggo, Seno Setyo Purnomo, Agung Sulistyo Ryanindityo, Mochamad Subansina, Vikaristi S. E. Waita, Rivaldo Pramudya RInaldy