Article Per Year (5 Year)
p-Index From 2021 - 2026
2.293
P-Index
This Author published in this journals
All Journal JURNAL ILMU EKONOMI & SOSIAL Jurnal Organisasi Dan Manajemen JURNAL LENTERA BISNIS International Journal of Economics Development Research (IJEDR) Journal of Applied Science, Engineering, Technology, and Education Journal of Management and Entrepreneurship Research Cita Ekonomika: Jurnal Ilmu Ekonomi Britain International of Humanities and Social Sciences (BIoHS) Journal Journal of Economics Review (JOER) Abdimas Indonesian Journal (JUMPER) Jurnal Pesona Nusantara Jurnal Pemberdayaan Berkelanjutan : Bakti Papsel
Tammubua, Milcha Handayani
Universitas Terbuka, Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 15 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 15 Documents
Search

 1   2 
STRATEGI TALENT MANAGEMENT DALAM MENINGKATKAN RETENSI KARYAWAN BERPOTENSI TINGGI Dewi, Susantriana; Yusuf, Ramdan; Tawil, Muhamad Risal; Tammubua, Milcha Handayani; Agustina, Wiwit
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2182

Abstract

This study aims to analyze talent management strategies for increasing the retention of high-potential employees. The approach used was qualitative, with descriptive research. Data were collected through in-depth interviews, observations, and documentation with informants consisting of organizational leaders, human resource managers, and high-potential employees selected using purposive sampling techniques. Data analysis was conducted using an interactive model encompassing data reduction, data presentation, and conclusion drawing. Its validity was tested through triangulation of sources and methods. The results indicate that talent management strategies, including talent identification, competency development, and career and success planning, have a significant influence on increasing the retention of high-potential employees. Supporting factors such as effective leadership, competitive reinforcement, and a positive organizational culture contribute to retention success. However, implementation challenges remain, such as the lack of an integrated system and suboptimal program development. Therefore, organizations need to develop a comprehensive, sustainable talent management strategy that focuses on individual employee needs to improve organizational loyalty and performance.
Peningkatan Pengetahuan Tentang Edukasi Kesehatan Mengenai Manajemen Pembuangan Sampah Yang Baik Sebagai Destinasi Wisata Kampung Wisata Nelayan Smoker Nabire Papua Tengah Khusnul Khotimah; Milcha Handayani Tammubua; Yohanes Ari Prasetyanto; Israfil Israfil; Aninda Rahma Sari; Hakiki Handar Beni; Febry Sanjaya; Ulifa Lesomar
Jurnal Pesona Nusantara Vol. 2 No. 1 (2026): Vol.2 No.1 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/peson.v2i1.20

Abstract

Permasalahan pengelolaan sampah yang buruk (limbah domestik dan sisa olahan ikan smoker) di Kampung Wisata Nelayan Smoker, Nabire, Papua Tengah, mengancam kesehatan lingkungan dan citra destinasi wisata bahari, sehingga Program Kuliah Kerja Nyata (KKN) ini dilaksanakan dengan tujuan utama meningkatkan pengetahuan dan keterampilan masyarakat mengenai manajemen pembuangan sampah yang baik dan berkelanjutan. Metode yang digunakan adalah Blended Learning (Hybrid), mengkombinasikan transfer teori secara daring dengan aksi nyata di lapangan, yang meliputi workshop pemilahan sampah, pembuatan kompos sederhana, dan implementasi infrastruktur, dan hasilnya menunjukkan terjadi peningkatan signifikan pada pengetahuan masyarakat serta terbentuknya output fisik berupa tempat sampah terpilah dan inisiasi Kelompok Pengelola Sampah, sehingga KKN ini berhasil mendukung terciptanya destinasi wisata pesisir yang bersih, sehat, dan berlandaskan prinsip keberlanjutan.
Pendampingan Pemasaran Buah dan Sayur Melalui Pemanfaatan Media Sosial Untuk Meningkatkan Kapasitas Digital Pedagang Pasar Koya Barat Jayapura Khusnul Khotimah; Milcha Handayani Tammubua; Ade Auliah Putri Andriady; Nur Halizah; Hemby Roganda Sitorus; Tilda Sophia Asmuruf; Zulfikar Fahrurrozzy Fadly; Syahruldin Syamsudin Rumagesan
Jurnal Pesona Nusantara Vol. 2 No. 2 (2026): Vol.2 No.2 2026
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/peson.v2i2.35

Abstract

Transformasi digital telah mengubah pola pemasaran berbagai sektor usaha, termasuk usaha mikro dan perdagangan tradisional. Namun, sebagian besar pedagang pasar tradisional masih menghadapi keterbatasan dalam pemanfaatan media sosial sebagai sarana pemasaran. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pemahaman dan keterampilan pedagang buah dan sayur di Pasar Koya Barat, Kota Jayapura, dalam memanfaatkan media sosial sebagai media promosi dan pemasaran produk. Metode pelaksanaan menggunakan pendekatan partisipatif melalui tahapan observasi, identifikasi kebutuhan, penyuluhan, pelatihan, pendampingan praktik, serta monitoring dan evaluasi. Kegiatan melibatkan dua mitra pedagang sebagai peserta utama. Materi yang diberikan meliputi pengenalan pemasaran digital, penggunaan WhatsApp Business dan Facebook Marketplace, teknik pembuatan konten promosi sederhana, serta strategi komunikasi dengan pelanggan secara daring. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta mengenai pentingnya pemasaran digital dan kemampuan menggunakan media sosial untuk mempromosikan produk dagangan. Selain itu, program menghasilkan luaran berupa akun media sosial yang aktif digunakan, pemasangan spanduk usaha, serta panduan sederhana pemasaran digital bagi pedagang. Kegiatan ini membuktikan bahwa pendampingan yang bersifat praktis dan kontekstual dapat meningkatkan kesiapan pedagang tradisional dalam menghadapi era ekonomi digital. Keberlanjutan program memerlukan dukungan pemerintah daerah, perguruan tinggi, dan komunitas setempat untuk memperluas literasi digital pelaku usaha mikro di Papua.
The Influence of Service Quality, Customer Experience, Perceived Value, and Brand Trust on Customer Loyalty in Digital Service Platform Milcha Handayani Tammubua; Irwan Ardiansah; Sugeng Riyadi; Reza Fauzi Nazar
Journal Management & Economics Review (JUMPER) Vol. 3 No. 12 (2026): June
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i12.1235

Abstract

The rapid growth of digital service platforms has intensified competition among service providers, making customer loyalty a critical factor for achieving long-term business success. This study aims to examine the influence of service quality, customer experience, perceived value, and brand trust on customer loyalty in digital service platforms. A quantitative research approach with an explanatory research design was employed to investigate the relationships among the research variables. Data were collected through a structured questionnaire using a five-point Likert scale and distributed to users of digital service platforms through purposive sampling. The collected data were analyzed using descriptive statistics, reliability testing, validity testing, and multiple linear regression analysis. The findings indicate that service quality, customer experience, perceived value, and brand trust each have a positive and significant influence on customer loyalty. Simultaneously, these four variables significantly explain customer loyalty, indicating that they collectively contribute to customers' intentions to continue using digital service platforms. Among the independent variables, brand trust was identified as the strongest predictor of customer loyalty, followed by customer experience, service quality, and perceived value. These findings suggest that fostering customer loyalty requires organizations to focus not only on delivering high-quality services but also on creating positive customer experiences, enhancing customers' perceived value, and building strong brand trust through reliable and secure digital services. The study contributes to the marketing and consumer behavior literature by providing empirical evidence regarding the determinants of customer loyalty in digital service platforms and offers practical implications for managers seeking to improve customer retention and long-term business performance.
Integrasi Capacity Building dan Digitalisasi dalam Pengembangan Wisata Berbasis Komunitas di Pulau Sapomi, Kabupaten Biak Numfor Imelda Cornelia Mansnembra; Aldisa Arifudin; Milcha Handayani Tammubua; Muhammad Awal
Jurnal Pemberdayaan Berkelanjutan: Bakti Papsel Vol. 1 No. 2 (2025): September - Desember
Publisher : Papsel Riset dan Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63185/bakti.v1i2.252

Abstract

Pulau Sapomi di Kabupaten Biak Numfor memiliki potensi wisata bahari yang begitu kaya, namun dalam praktiknya pengelolaan wisata masih dilakukan secara sederhana. Pokdarwis yang seharusnya menjadi penggerak utama destinasi belum sepenuhnya memiliki kemampuan untuk mengelola wisata secara profesional, terutama dalam aspek pelayanan, penyusunan program wisata, serta pemanfaatan platform digital. Melalui kegiatan pengabdian ini, dilakukan serangkaian pelatihan dan pendampingan untuk membantu Pokdarwis membangun kapasitasnya secara bertahap. Kegiatan meliputi pelatihan hospitality, tour guiding, storytelling, penguatan kelembagaan, serta pembentukan identitas digital destinasi. Hasil kegiatan menunjukkan adanya perubahan nyata, baik dari sisi sikap maupun keterampilan. Pokdarwis kini memiliki struktur organisasi, dua paket wisata yang dapat ditawarkan kepada wisatawan, serta kemampuan untuk mempromosikan Sapomi secara digital. Perubahan ini memberi harapan bagi masyarakat Sapomi untuk mengembangkan wisata bahari dengan lebih percaya diri dan terarah.
Co-Authors . Mujadi Ade Auliah Putri Andriady Agustina, Wiwit Agustinus Numberi Aldisa Arifudin Andarias Patiran Andarias Pattiran Aninda Rahma Sari Arifudin, Aldisa Buamonabot, Irfandi Daniel Susilo Dewi, Susantriana Ekasari, Silvia Febry Sanjaya Hakiki Handar Beni Hemby Roganda Sitorus Imelda Cornelia Mansnembra Irwan Ardiansah Israfil Israfil Khusnul Khotimah Khusnul Khotimah Marihi, Laode Melyanus Bonsapia Melyanus Bonsapia Monika, Restu Muhamad Risal Tawil Muhamad Yamin Noch Muhammad Awal Nazar, Reza Fauzi Nur Halizah Nurdiani, Tanti Widia Patiran, Andarias Rivaldhy, Rivaldhy Rudiansyah, R. Saksono, Lalang Sam, Toong Hai Sugeng Riyadi Suratni Suratni Syahruldin Syamsudin Rumagesan Tarsisius Kana, Tarsisius Temalagi, Selva Thanos, Guellica Agnesia Claudia Tilda Sophia Asmuruf Timotius, Elkana Ulifa Lesomar Victor Pattiasina Yohanes Ari Prasetyanto Yusuf, Ramdan Zulfikar Fahrurrozzy Fadly