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All Journal Bisman (Bisnis dan Manajemen): The Journal of Business and Management Jurnal Ilmiah Manajemen Kesatuan Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Jurnal Ilmiah Wahana Pendidikan JURNAL SAINS DAN TEKNOLOGI MARITIM Innovative: Journal Of Social Science Research Darma Diksani: Jurnal Pengabdian Ilmu Pendidikan, Sosial, dan Humaniora
Ma'ruf Ma'ruf
Universitas Pendidikan Indonesia
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Upaya Pelestarian Ekosistem Pesisir melalui Penyuluhan dan Praktek Pengolahan Buah Mangrove di Desa Lontar Banten La Ode Alam Minsaris; Rubby Rahman Tsani; Ma'ruf; Kiffah Kayyisah Ahmad; Permata Sari Diah Zuhariyah
DARMADIKSANI Vol 2 No 2 (2022): Edisi Desember
Publisher : Jurusan Pendidikan Bahasa dan Seni, FKIP, Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/darmadiksani.v2i2.1957

Abstract

ABSTRAK Desa Lontar memiliki ekosistem mangrove yang cukup luas, namun belum dimanfaatkan secara maksimal. Pada dasarnya masyarakat juga kurang mengetahui tentang manfaat yang dapat diambil dari ekosistem mangrove. Pada pengabdian kepada masyarakat ini melakukan penyuluhan mulai dari ekosistem mangrove hingga buah mangrove yang dapat dimanfaatkan sebagai makanan atau minuman, juga pemberian arahan mengenai pembuatan oleh-oleh khas Desa Mangrove dari hasil olahan buah mangrove. Kemudian kegiatan ini juga disertai praktek pengolahan dari pemanfaatan buah mangrove yaitu sari buah mangrove dan agar-agar buah mangrove. Pada kegiatan ini peserta berjumlah 15 orang Ibu-ibu PKK Desa Lontar yang sangat aktif dan bersemangat dalam mengikuti kegiatan pengabdian kepada masyarakat ini. ABSTRACT Lontar Village has a fairly extensive mangrove ecosystem, but it has not been fully utilized. Basically, the community also does not know about the benefits that can be taken from the mangrove ecosystem. In this community service, conducts counseling starting from the mangrove ecosystem to mangrove fruit which can be used as food or drink, as well as giving directions regarding making souvenirs typical of Mangrove Village from processed mangrove fruit. Then this activity was also accompanied by processing practices from the utilization of mangrove fruit, namely mangrove fruit juice and mangrove fruit jelly. In this activity, there were 15 participants from the women PKK of Lontar Village who were very active and enthusiastic in participating in this community service activity.
Pengaruh Kualitas Pelayanan Kapal Reguler Terhadap Kepuasan Pelanggan Pada Pelabuhan Bakauheni Fitriani, Riska; Fashandika Eka Putra, Erlandra; Nailah, Haura; Ma’ruf; Permana, Rafael
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 7 No. 2 (2024): Juli 2024
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v7i2.3225

Abstract

This study aims to analyze the effect of regular ship services on customer satisfaction at Bakauheni Port. Using a quantitative descriptive approach, data was collected through observations, interviews, and also literature study surveys and distributing questionnaires to regular ship passengers in the first quarter of 2024. The population for this study is passengers who use regular ship services at Bakauheni Port. The research was conducted by using a questionnaire and distributed to 97 respondents using random sampling. The research method applied is quantitative analysis with multiple regression. The findings of the study indicate that there are dimensions of quality in service that have a significant influence on customer satisfaction. The validity, reliability, and normality tests resulted in normal data distribution. Multiple linear regression analysis results in Y = 0.876 + 0.169X1 + 0.010X2 + 0.365X3 + 0.210X4 + 0.157X5 + e. From the analysis results it can be seen that the Responsiveness variable (X3) of 0.365 has the greatest influence on customer satisfaction, followed by the Assurance variable (X4) of 0.210, the Tangibles variable (X1) of 0.169, the Empathy variable (X5) of 0.157, and the Reliability variable (X2) of 0.010. In the calculation of hypothesis testing, the variables that have a positive effect are the Responsiveness variable with a sig result of 0.001, and Assurance with a sig result of 0.037.
Analisis Faktor Permasalahan Kegiatan Operasional Dengan Metode FMEA di PT Indonesia Kendaraan Terminal Abdhul Ghani, Zaki; Najwa, Alivia; Mutaqin, Yosi; Ma’ruf; Yusuf, Risandi
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 7 No. 2 (2024): Juli 2024
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36815/bisman.v7i2.3227

Abstract

Indonesia Port Car Corporation (IPCC) is a company operating in the field of vehicle terminal services which specifically provides stevedoring, cargodoring, receiving and delivery services. In the era of globalization and increasing competition between companies in the logistics and transportation sector, Indonesia Port Car Corporation (IPCC) must provide services and increase quality efficiency in operational activities at port. Operational are the overall work process and implementation to management in the company. In this research, want to be focus on the problem of that have the highest FMEA scores on operational activities at Indonesia Port Car Corporation (IPCC). The method and tools use FMEA and Fishbone, the result of the tools and method show the problems of operational activities are about stockpiling yard capacity, density of activities in the field, limited land availability, limited ship berthing facilities, berthing queues, and dwelling time exceeding 7 days are the most significant factors. It is hoped that these results can help companies identify and overcome problems that disrupt operational activities, as well as improve the efficiency and quality of services provided.
Analysis of MSDs Injuries in Loading and Unloading Activities Using the Rapid Entire Body Assessment (REBA) Method Nurul Hakim, Wafa; Zalfaa, Alyani; Efendi, Ma'aruf; Naufaldi, Raihan; Arief Firmansyah, Ridho
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

PT. XYZ is a company that has a port in the field of loading and unloading goods and containers with wood commodity materials, basic necessities, grocery goods and building materials. PT.XYZ experienced problem related to loading and unloading activities for transporting commodity materials which were still carried out manually and involved transporting approximately 300 ton in 1 day. Workers complain of pain in certain parts of the body, giving rise to complain of musculoskeletal disorders (MSDs) due to unergonomic work postures. The method in this research uses the Nordic body map and rapid entire body assessment (REBA) questionnaires which are useful as problem solving steps by describing several odd work postures in porters and also a classification of action that need to be taken. From the calculation result, workers need heavy equipment or facilities for loading and unloading activities, this proposal can reduce work accidents which are influenced by unsafe action and unsafe condition as well as developing productivity, efficiency and effectiveness of loading and unloading at one of docks PT.XYZ.
Procurement of Ship Materials Through the Shipmate Application using the Material Requirement Planning Method Oceania, Siti Annisafa; Narantaka, Narantaka; Alfalah, Muhammad; Mutaqin, Yosi; Naufaldi, Raihan; Handayani, Melia; Ma’ruf, Ma’ruf
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

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Abstract

The shipyard industry in Indonesia plays a central role in the national economic structure. However, it faces various challenges, one of which is inefficient material management. This research explores the material management system at PT Merpati Marine Service with the aim of enhancing operational efficiency. The research method employed is a field study combining observation techniques, interviews, and literature analysis. Data collected are presented through flowcharts and qualitative analysis. The findings indicate that the material management system at PT Merpati Marine Service is still bound by conventional methods, leading to dependence on manual and computer processes, resulting in delays in material procurement and increased costs. To address this issue, the research proposes the implementation of an Application-based Material Requirement Planning (MRP) system. It is expected that this system will minimize dependence on manual and computer processes, expedite material procurement processes, enhance data accuracy, facilitate interdepartmental communication, and reduce material wastage.The implementation of the application-based MRP system is anticipated to enhance material management efficiency at PT Merpati Marine Service, ultimately positively impacting product quality, cost control, and profitability.
Penerapan Sistem Rantai Dingin Usaha Kecil Menengah (UKM) Pada Produksi Jamur Merang Ma’ruf; Eryawan, Billal Soebhii; La Ode Alam Minsaris; Ajo Sutarjo; Encep Supriatna; Susilawati; Deni Wardana; Luthfy Rachman
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol. 5 No. 3 (2024)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v5i3.1726

Abstract

Di tengah era globalisasi saat ini, peran sektor usaha kecil menengah (UKM) menjadi sangat penting dalam mendukung ekonomi lokal dan berkontribusi pada peningkatan kesejahteraan masyarakat. program pengabdian ini bertujuan untuk menerapkan sistem rantai dingin untuk menjaga kualitas produk jamur merang dibagi menjadi beberapa tahapan yaitu, Sosialiasi program, Pendataan stakeholder dalam sistem, Perjalinan kerja sama pihak terkait, Perancangan Sistem, Pilot proyek, evaluasi awal, perbaikan berkelanjutan berdasarkan insight yang didapat. Pengabdian kepada masyarakat di Desa Jruek Bak Kreh, Aceh Besar, membuktikan bahwa penerapan sistem rantai dingin pada produksi jamur merang memiliki dampak positif terhadap kualitas produk dan efisiensi rantai pasok. Kemasan yang baik dan strategi penyimpanan yang tepat menjadi solusi untuk mengatasi tantangan kerusakan produk. Flowchart sistem rantai dingin yang terintegrasi memberikan panduan praktis bagi pelaku usaha dan mendukung keberlanjutan produksi jamur merang.
ANALISIS KESELAMATAN DAN EVALUASI RISIKO KECELAKAAN: STUDI KASUS KERUSAKAN DERMAGA AKIBAT KEPUTUSAN OLAH GERAK DI PELABUHAN XYZ Maulidia, Dian; Ardani, Maskur Faris; Sulistiawati, Sheila; Narantaka, Narantaka; Maruf, Maruf
JURNAL SAINS DAN TEKNOLOGI MARITIM Vol 25, No 1 (2024): September
Publisher : UNIMAR AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33556/jstm.v25i1.416

Abstract

This study aims to analyze the factors that cause damage to the XYZ Port dock on March 10, 2024 due to ship maneuvering decisions in extreme weather. The method used is qualitative with fishbone analysis technique, this analysis leads to an in-depth understanding of the factors that are interrelated and trigger accidents. The results of the analysis showed that the main causal factor was the captain's decision, the limitations of the navigation system and the lack of coordination were the main factors that contributedto this incident. The impact of the quay damage was material loss and disruption of port operations. The XYZ Port dock accident is an important reminder for all relevant parties to increase focus on the safety aspects of shipping. By understanding the causal factors and implementing effective preventive measures, it is hoped that similar accidents can be avoided and the safety of all parties involved in maritime activities can be guaranteed.
Multi Atribut Model Fishbein pada Ojek Online di Kabupaten Lombok Timur Ruslin, Ruslin; Ramli, Chairul Aly; Supiarmo, M Gunawan; Faqihi, Ahmad; Ma'ruf, M; Prayogi, Galih Rio; Hermansyah, Hermansyah; Langit Wahyu Gutama, Detha Sekar
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 11 No. 3 (2024): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v11i3.1564

Abstract

The main objective of this research is to analyze customer preferences of online motorcycle services in East Lombok using the Fishbein multi-attribute model. A deep understanding of the attributes most valued by customers is essential for service providers and local government to improve service quality of the community's needs. The research was conducted using purposive sampling with data collected over three months through interviews, questionnaires, observations, and literature reviews. The results indicate that all evaluation importance levels is categorized as important, with the highest score of 4.24 attributed to the safety and comfort attributes. On the other hand, the evaluation of belief levels (bi) falls into the good category, with the highest score of 3.83 attributed to driver experience. Based on the customers’ attitude analysis, several attributes receive positive scores: the safety and comfort attributes receive the highest attitude score of 15.94, followed by the driver’s experience attribute with a score of 15.87, and finally the ease of use of the online motorcycle application with a score of 15.61. In conclusion, deeper understanding of customers’ preferences could assist service providers and local government to improve the quality of online motorcycle services in East Lombok Regency.
Transformasi Ekonomi di Wilayah Pesisir: Mengoptimalkan Peran Strategis Pelabuhan Laut dalam Meningkatkan Konektivitas, Produktivitas, Keberlanjutan, serta Peluang, Tantangan, dan Strategi di Provinsi Banten Aziz, Abdul; Alifah, Atina; Nulhakim, Lucky Lukman; Ma’ruf, Ma’ruf
Innovative: Journal Of Social Science Research Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i1.17128

Abstract

Seaports play an important role in driving the economic transformation of coastal areas. This article examines how seaport infrastructure and activities can increase local economic productivity, attract investment, and drive growth in other sectors such as fisheries, tourism, and transportation. Focusing on Banten Province, the study uses SWOT analysis to identify opportunities and challenges faced in developing the maritime sector. The results show that the presence of seaports contributes significantly to increasing Gross Regional Domestic Product (GRDP), creating jobs, and strengthening inter-island connectivity, despite challenges such as environmental damage, overfishing, and policy misalignment.
Identifikasi Kondisi Existing Fasilitas Pelabuhan Patimban Dalam Rangka Peningkatan Operasional Pada Triwulan Pertama Tahun 2024 Oceania, Siti Annisafa; Ma’ruf, Ma’ruf; Rofih, Ahmad Alif; Sitinjak, Sonya Ritta; Hutauruk, Gilbert Marahati
Jurnal Ilmiah Wahana Pendidikan Vol 10 No 24 (2024): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

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Abstract

Penelitian ini bertujuan untuk mengidentifikasi fasilitas pokok dan fungsional yang diperlukan untuk meningkatkan operasional Pelabuhan Patimban, Jawa Barat. Metode deskriptif digunakan dengan pengumpulan data primer dan sekunder melalui wawancara langsung. Hasilnya menunjukkan bahwa Pelabuhan Patimban telah mencapai tahap pengembangan tahap I dan aktif dalam kegiatan logistik. Penelitian ini menekankan pentingnya identifikasi kondisi eksisting pelabuhan sebagai landasan untuk pengembangan layanan multipurpose dan optimalisasi fasilitas yang ada, memberikan kontribusi penting dalam mendukung konektivitas dan pertumbuhan ekonomi di wilayah tersebut.
Co-Authors Abdhul Ghani, Zaki Abdul Aziz Ahmad Faqihi, Ahmad Ajo Sutarjo Alfalah, Muhammad Alifah, Atina Ardani, Maskur Faris Arief Firmansyah, Ridho Encep Supriatna Eryawan, Billal Soebhii Fashandika Eka Putra, Erlandra Galih Rio Prayogi Handayani, Melia Hermansyah Hermansyah Hutauruk, Gilbert Marahati Kiffah Kayyisah Ahmad Langit Wahyu Gutama, Detha Sekar Luthfy Rachman Maulidia, Dian Minsaris, La Ode Alam Mutaqin, Yosi Nailah, Haura Najwa, Alivia Narantaka, Narantaka Narantaka, Narantaka Naufaldi, Raihan Nulhakim, Lucky Lukman Nurul Hakim, Wafa Oceania, Siti Annisafa Permana, Rafael Permata Sari Diah Zuhariyah Ramli, Chairul Aly Riska Fitriani Rofih, Ahmad Alif Rubby Rahman Tsani Ruslin, Ruslin Sitinjak, Sonya Ritta Sulistiawati, Sheila Supiarmo, M Gunawan Susilawati Wardana, Deni Yusuf, Risandi Zalfaa, Alyani