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STRATEGIC FACTORS OF BANK SUSTAINABILITY: INSIGHTS FOR DEVELOPING COUNTRIES Yanti, Mal Isnaini Sri Mey; Setyo, Riyanto; Indra, Siswanti; sugiyono
Journal of Central Banking Law and Institutions Vol. 4 No. 2 (2025)
Publisher : Bank Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21098/jcli.v4i2.420

The banking sector is vital to sustainable development, yet integrating sustainability into banking strategies remains challenging, particularly in developing countries with limited resources. This study systematically reviews key strategic factors driving banking sustainability and the challenges and opportunities specific to emerging markets. The PRISMA protocol collected articles from Scopus and Web of Science (1990–2024), providing 98 content-analysis articles. The findings reveal an increasing focus on banking sustainability after adopting the UN Responsible Banking Principles in 2019. Content analysis identified six main strategic factors: organisational capital, bank specialisation capability, innovative technology capability, market capability, institutional capability, and ESG capability. These insights offer valuable guidance for bankers, policymakers, and researchers in shaping sustainable banking strategies. While limited to literature-based data, this study provides a foundation for future empirical research and context-specific applications.

The Role of Career Path and Achievement Motivation in Organizational Sustainability from an Entrepreneurship Perspective Gustiah, Indira Puspa; Siswanti, Indra; Kasmir, Kasmir; Nawangsari, Lenny Christina
Aptisi Transactions On Technopreneurship (ATT) Vol 7 No 3 (2025): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v7i3.687

This study examines the effect of career path and achievement motivation on organizational sustainability, mediated by innovative work behavior and moderated by perceived organizational support. Participants were all indirect employees of an international manufacturing group in Japan, Australia, and Indonesia totaling 4462 employees, of whom 256 were selected. Data were collected using research instruments distributed to all employees in three languages using a back-translation system. Simple mediation and moderation regression analysis techniques using structural equation modeling with Partial Least Squares 3.0 program were used. The results indicate that CP, AM, and IWB have positive and significant effects on OS. IWB mediation had a positive and significant effect on the mediation of CP and AM on OS. The moderating effect of POS on IWB had a positive and significant effect on OS. The significance of moderation is clarified based on the slope analysis, in which the greater the POS toward IWB, the stronger the support for OS. The study is novel in its use of POS as a moderating variable. This study enriches the theoretical and practical implications of managing employees CP and AM toward OS.

Strategy for Diversifying Revenue for The Sustainability of Msmes Pertubuhan Masyarakat Indonesia (Permai) in Penang, Malaysia. Siswanti, Indra; Nawangsari, Lenny C; Pratama, Aditya
Jurnal Abdimas Perbanas Vol. 6 No. 2 (2025): Jurnal Abdimas Perbanas
Publisher : Institut Keuangan-Perbankan Dan Informatika Asia Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56174/jap.v6i2.891

The sustainability of Indonesian Micro, Small, and Medium Enterprises (MSMEs) operating abroad hinges on their ability to adapt to dynamic global markets. Revenue diversification has emerged as a critical strategy for mitigating risks and ensuring business resilience. This study highlights the importance of diversification in response to the unique challenges faced by MSMEs abroad, such as market volatility, regulatory differences, and cultural disparities. It identifies three primary strategies for revenue diversification: product diversification, market expansion, and digital transformation. Product diversification allows MSMEs to develop new offerings tailored to local market needs, while market expansion enables entry into new customer segments and geographic regions. Digital transformation facilitates broader market access through e-commerce platforms and online marketing. The study also emphasizes the vital role of stakeholders, including government bodies, financial institutions, and industry associations, in supporting revenue diversification efforts. Policy support, access to finance, and capacity-building initiatives empower MSMEs to strengthen their market presence and achieve sustainable growth. By implementing these strategies, Indonesian MSMEs can enhance their global competitiveness, reduce dependency on single revenue streams, and create a more resilient business model. This research underscores the need for a holistic approach to diversification, involving strategic planning, innovation, and collaboration with key stakeholders. The findings contribute to the discourse on sustainable business practices and offer practical insights for policymakers, business owners, and researchers interested in advancing the global competitiveness of Indonesian MSMEs.

Determinant Factor on Stock Price Food and Beverages Industry Sector Kusdianto, Kemas Dedy; Siswanti, Indra
The International Journal of Accounting and Business Society Vol. 30 No. 1 (2022): The International Journal of Accounting and Business Society
Publisher : Accounting Department,

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ijabs.2022.30.1.677

Purpose -This study aims to test the effect of leverage and firm size on stock price with return on owner equity as an intervening variable and managerial experiences as moderating variables. Design/methodology/approach—This study uses secondary data in the form of company financial statements from 2016 to 2020. The population is 49 consumer goods companies, and the sample is 29 companies. The data processing method used is warp PLS. Findings- The results of the study state that 1) Leverage has a significant effect on ROE; 2) Company size has a significant effect on ROE; 3) Leverage has no significant effect on stock prices; 4) Firms size has a significant effect on stock prices; 5) ROE has a significant effect on stock prices; 6) ROE is mediated effect Leverage on Stock Prices; 7) ROE is mediated effect Firms Size on Stock Prices; 8) Managerial experience is moderating effect Leverage on ROE; 9) Managerial experience is moderating effect Firms Size on ROE. Practical implications—This research has implications for companies where it is important to consider investment managers' experience when making decisions. Originality/value—This study uses a consumer goods company as the subject of research. The research is expected to assist the company in making a decision related to a manager's experience that can affect stock prices. Keywords- Leverage, Firms Size, Return On Owners Equity, Stock Price, Managerial Experiences. Paper type — Case study

The Influence Of Promotion And Customer Behavior On The Decision To Pursue Postgraduate Studies Mediated By Trust Cahaya, Yohanes Ferry; Siswanti, Indra; Syamsunasir, Syamsunasir
Management Research Studies Journal Vol. 6 No. 2 (2025): Management Research Studies Journal
Publisher : Institut Keuangan-Perbankan Dan Informatika Asia Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56174/mrsj.v6i2.870

This study examines the influence of promotion and customer behavior on the decision to continue studying for a Master's degree with trust as a mediating variable. Using a quantitative approach with PLS-SEM analysis, the study found that customer behavior has a significant direct influence on the decision to continue studying (β=0.661, p<0.001), while promotion and customer behavior have a significant effect on the formation of trust. However, trust was not proven to mediate the relationship between the independent variables and the decision to continue studying, creating a "trust-action gap" phenomenon. The implication is that higher education institutions need to integrate customer experience management with promotional strategies that build trust, as well as develop mechanisms for converting trust into actual decisions.

Integrating Green Banking into Sustainable Development Strategies for Commercial Bank Efficiency Siswanti, Indra; Riyadh, Hosam Alden; Nawangsari, Lenny Christina; Cahaya, Yohanes Ferry; Putra, Yananto Mihadi
Aptisi Transactions On Technopreneurship (ATT) Vol 8 No 1 (2026): March
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v8i1.759

Digital banking is rapidly transforming commercial bank operations by improving efficiency, service quality, and sustainability orientation. Banks face increasing pressure to balance financial performance with environmental and social responsibility. In Indonesia, this transformation is closely linked to Green Banking (GB) practices and operational efficiency to support sustainable business performance. This study examines the effect of digital banking on the sustainable business performance of Indonesian commercial banks and investigates the mediating roles of GB and efficiency, as well as the moderating role of foreign ownership. The population includes all KBMI 3 and 4 banks, totaling 13 commercial banks. A saturated sampling technique was used, and the data were analyzed using EViews 12. Digital banking significantly enhances sustainable business performance and promotes GB and efficiency. GB positively affects sustainability and mediates the digital banking sustainability relationship. Efficiency (measured by BOPO) improves sustainability but does not mediate the effect. Foreign ownership does not moderate the relationship. Digital banking contributes to sustainability mainly through strengthening GB rather than efficiency alone. The absence of mediation by efficiency and moderation by foreign ownership represents an important boundary condition and a key contribution of this study.

ECONOMIC ANALYSIS AND FACTORS INFLUENCING CUSTOMER SATISFACTION AND ELECTRICITY PURCHASE DECISIONS IN A CASE STUDY AT PT. PLN IN INDONESIA Rio Afrianda; Veithzal Rivai Zainal; Indra Siswanti; Lenny Christina Nawangsari
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 1 No. 10 (2024): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

This research aims to explore the factors that impact customer satisfaction and purchasing decisions among PT PLN (Persero) electricity consumers across Indonesia. A sample of 70 consumers was surveyed using a questionnaire to collect data. The analysis utilized linear regression through SPSS Statistics, considering variables such as product, price, distribution channel, promotion, and service quality as independent, intervening, and dependent factors. The study uncovered several significant findings: firstly, both price and service quality play crucial roles in influencing customer satisfaction. Secondly, distribution channels and customer satisfaction notably affect PT PLN (Persero)'s electricity purchasing decisions in Indonesia. Thirdly, collectively, products, prices, distribution channels, promotions, and service quality contribute to customer satisfaction, consequently impacting PT PLN (Persero)'s electricity purchasing decisions across these regions. Particularly noteworthy is the introduction of a novel model depicting the relationship between promotional activities promoting electricity conservation, customer satisfaction, and purchasing decisions. The implications of this research are expected to aid electricity management and industry professionals in enhancing customer satisfaction and guiding PT PLN (Persero)'s electricity purchasing decisions in Indonesia. Furthermore, it could serve as a valuable resource for future research endeavors and corporate decision-making processes.

ECONOMIC ANALYSIS AND FACTORS INFLUENCING CUSTOMER SATISFACTION AND ELECTRICITY PURCHASE DECISIONS IN A CASE STUDY AT PT. PLN IN INDONESIA Rio Afrianda; Veithzal Rivai Zainal, Indra Siswanti, Lenny Christina Nawangsari
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 1 No. 11 (2024): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

This research aims to explore the factors that impact customer satisfaction and purchasing decisions among PT PLN (Persero) electricity consumers across Indonesia. A sample of 70 consumers was surveyed using a questionnaire to collect data. The analysis utilized linear regression through SPSS Statistics, considering variables such as product, price, distribution channel, promotion, and service quality as independent, intervening, and dependent factors. The study uncovered several significant findings: firstly, both price and service quality play crucial roles in influencing customer satisfaction. Secondly, distribution channels and customer satisfaction notably affect PT PLN (Persero)'s electricity purchasing decisions in Indonesia. Thirdly, collectively, products, prices, distribution channels, promotions, and service quality contribute to customer satisfaction, consequently impacting PT PLN (Persero)'s electricity purchasing decisions across these regions. Particularly noteworthy is the introduction of a novel model depicting the relationship between promotional activities promoting electricity conservation, customer satisfaction, and purchasing decisions. The implications of this research are expected to aid electricity management and industry professionals in enhancing customer satisfaction and guiding PT PLN (Persero)'s electricity purchasing decisions in Indonesia. Furthermore, it could serve as a valuable resource for future research endeavors and corporate decision-making processes.

IMPLEMENTATION OF STRATEGIC ORGANIZATION CHANGE MANAGEMENT, CLEAN CORPORATE GOVERNANCE, TRANSFORMATIONAL LEADERSHIP IN ELECTRICITY COMPANIES IN INDONESIA Rio Afrianda; Veithzal Rivai Zainal, Indra Siswanti, Lenny Christina Nawangsari
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 1 No. 11 (2024): INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE (INJOLE)
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study explores the sustainability trends within Indonesian power companies, particularly their shift towards renewable energy mix. Employing a strategic management perspective, this research investigates the impact of strategic organizational change management, clean corporate governance, and transformational leadership on business performance mediated by the core values of the state-owned enterprise AKHLAK (Adaptive, Collaborative, Competent, Harmonious, Loyal, and Trustworthy). The study conducted at PT PLN Nusantara Power, utilizing a non-experimental quantitative approach. The data were analyzed using Structural Equation Modeling (SEM) with LISREL 8.8. The study revealed that 'organizational strategic change management' and 'clean corporate governance and transformational leadership' had positive but non-statistically significant effects on business performance. How- ever, the Core Values AKHLAK played a significant mediating role between these factors and business perfor- mance. This underscores the importance of these values in shaping sustainability outcomes. The study recommends integrating AKHLAK values to enhance the benefits of strategic management, contributing to discussions on sus- tainable practices during Indonesia's renewable energy transition.

Pengruh Likuiditas, Solvabilitas, Ukuran Perusahaan, Aktivitas Perusahaan, dan Profitabilitas Terhadap Nilai Perusahaan Dimas Tegar Maulana; Indra Siswanti
MANAJEMEN Vol. 6 No. 1 (2026): Mei : MANAJEMEN (Jurnal Ilmiah Manajemen dan Kewirausahaan)
Publisher : LPPM Politeknik Pratama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/0sgzxv94

This study aims to determine the effect of liquidity, solvency, company size, company activity, and profitability on company value in the telecommunications sub-sector. The sample used was 17 companies in the telecommunications sub-sector listed on the Company stock exchange in 2019-2023. This research method uses a panel data regression data analysis method with the help of the Eviews 13 application, which is used to determine each significant company between dependent companies and independent companies. The sample selection in this study used a purposive sampling method. The data analysis method uses a panel data regression analysis method. This study proves that Liquidity, Solvency, Company Size and Profitability have a positive and significant effect on Company Value. Company Activity does not affect Company Value

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