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Prihadini, Diana
Institut Ilmu Sosial Dan Manajemen STIAMI
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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An Analysis of the Quality of Public Services based on the Application of Local Tax Reporting Information System (Study on Local Tax and Retribution UPTD of Rawalumbu in the Year of 2019) Renisya Ayu; Krishantoro Krishantoro; Diana Prihadini; Fika Andrianasari
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6336

Abstract

The objectives of this study were to find out the quality of public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu, obstacles occurred in the   public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu, and solutions taken in overcoming various obstacles of public services based on SIPDAH application on Local Tax and Retribution UPTD of Rawalumbu in the year of 2019. This research employed a qualitative method. The techniques used for the data collection were literature studies, interviews, and documentation. The data were analyzed by using data reduction, data triangulation, and conclusion withdrawals. The results of the discussion are as follows. First, the quality of public services based on SIPDAH application on UPTD Local Tax and Retribution of Rawalumbu has been good. Second, some obstacles occurred in the quality of public services based on SIPDAH application on UPTD Local Tax and Retribution of Rawalumbu were some local taxpayers did not understand the procedures of SIPDAH online application system, sometimes the connectivity of the SIPDAH application was interrupted (offline), and the SIPDAH application applies lock by the      system or automatically blocked if the local taxpayers were late in the data entry. Finally, the solutions were by updating the features of SIPDAH application to make it easier, the socialization of the local regulation about online local tax reporting, and the cooperative tax authorities should help taxpayers if there were problems.
The Effects of Public Perception and Application of Good Governance Principles on Organizational Performances (A Case Study on the One-Stop-Integrated-Services of the Investment Agency of Dki Jakarta Province) Prihadini, Diana; Ayu, Renisya; Andayani, Wuwuh; Krishantoro, Krishantoro; Rofikah, Rofikah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.3046

Abstract

This study was aimed at analyzing the effects of public perception and application of good governance principles, both partially and simultaneously, on an organizational performance. The research was conducted by using a questionnaire survey method. The samples in this study were 53 people and the sampling technique was simple random sampling. The data analyses were the correlation and regression analysis, t-test, F-test, and determination coefficient test. The results of the study proved that the public perception and application of good governance principles; both partially and simultaneously; had a positive and significant impact on organizational performance. The public perception had an effect of 60.5%, while the application of good governance principles had an effect of 55.1%. Meanwhile, those two independent variables had an effect of 88.6% on the dependent variable.
Co-Authors Agus Subagiyo Alfiyani Dewi Rakadita Alian Natision Amalia, Annindya Atmi Amalia, Laila Anita Maulina Aramia Fachria Arif Mansyur Astria Adetasya Putri Suendra Audia Saraswati Ayu, Renisya Bahaweres, Ahmad Kandias Bahri, Salsabila Amirah Dani Milleano Diaswara, Nabiyil Anzal Dwikora Hardjo Dwikora Harjo Ernawati Has Felya Agata Beddu Fika Andrianasari Fikri Firdaus Frara, Elizabeth Monica Geo Widantoro Putro Hartono Hartono Has, Ernawati Heksawan Rahmadi Heksawan Rahmadi Iwan Sukoco Jeruth Ngonzi Tinka Kintan Riyani Akhla Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro Krishantoro, Krishantoro Lina Marlin Mainita Hidayati Mansyur, Arif Mara Elaiza Augustine Flores Medline Chatelya Nadariansyah, Raihan Nanda, Ilyas Fitra Nasution, Ucok Binanga Nur Fitri Pebriana Arimbhi PLG, Joean Himawan Fadlani Sam Aldia Pramesti Dewi, Rd. Dancu Lokita Putra, Roland Anggara Rahmadi, Heksawan Rahmat Heryanto, Rahmat Rahmawati, Nur Fitri Raka Aulia Diantoro Renisya Ayu Restu Ikhtiar Retnosari, Desi Rianto Rianto Ridfa Chairani Roby Irvawan Rofian Dedi Susanto Rofikah Rofikah Selatika Saputri Siti Nurbaity Siti Nurbaity Star, Yurisman Sudinta, Heru Suryani, Octavia Syafii . Wahidin Septa Zahran Widiasih, Suprapti Widiyono Widyatasari, Lusia Wina Wulantresna, Pratami Wuwuh Andayani, Wuwuh