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Wahyu Aprilyaningsih
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PENGARUH PEMBATASAN JAM KUNJUNGAN TERHADAP KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT UMUM DAERAH KABUPATEN LOMBOK UTARA Nila Agustin; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i12.83

Abstract

Quality healthcare is an important factor in determining patient satisfaction. One hospital policy that influences patient satisfaction is visiting hour restrictions. This study aims to determine the effect of visiting hour restrictions on inpatient satisfaction at the North Lombok Regency General Hospital. This study used a quantitative approach with an associative research type. The sample in this study was 50 respondents selected by purposive sampling. Data collection was conducted using a questionnaire, and data analysis used simple linear regression. The results showed that visiting hour restrictions had a positive and significant effect on inpatient satisfaction, with a t-value of 5.026 and a significance level of 0.000 (p < 0.05). This means that the better the implementation of the visiting hour restriction policy, the higher the patient satisfaction tends to be. It was concluded that the visiting hour restriction policy can create a more conducive atmosphere for patient recovery, increase comfort, and reduce the risk of infection spread, thus overall contributing to increased patient satisfaction.
ANALISIS PENGARUH SARANA PRA-SARANA TERHADAP KEPUASAN PASIEN DI PUSKESMAS LABUHAN LOMBOK Yogi Andreawan; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i12.84

Abstract

Based on the results of the t-test and R-test, it can be concluded that the variable x has a real and quite strong influence on y. From the t-test, it is known that the coefficient value for x is 1.175 with a significance value of 0.000. Because this number is smaller than 0.05, it means that the influence of x on y is very significant or really exists, not happening by chance. Meanwhile, from the R-test, the value of R = 0.722 is obtained, which indicates that the relationship between x and y is quite strong and positive. In addition, the R Square value = 0.521 means that approximately 52% of changes in y can be explained by x, while the rest is influenced by other factors outside the model. Simply put, these two tests both show that x does indeed influence and is closely related to y, and this model can be used to predict the value of y based on x.
PENGARUH KUALITAS PELAYANAN TENAGA ADMINISTRASI TERHADAP KEPUASAN PASIEN DIUNIT RAWAT JALAN DI PUSKESMAS SANTONG KABUATEN LOMBOK UTARA Maria Ulfa; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i12.85

Abstract

The quality of health services is a level that shows the perfection of health services which is able to cereate a sense of satisfaction in each patient. So if there is dissatisfaction whit the patient, this is something that needs to be taken into account. This study aims to determine the influence of the quality of administrative staff services on patient satisfaction in the outpatient unit of the Santong Public Health Center, North Lombok Regency. This research uses a cros-sectional design, of quantitative analysis. The population in this study was all medical personnel at the Santong Community Health Center, North Lombok Regency. The collection technique used accidiental sampling, whit a sample of 50 samples. The instrument in this research is questionnaire, the date analysis used is simple linier regression. The research shows that all indicators of service quality (Reliability, Responsiveness, Assurance, Empathy, tangible) together have a positive influence on the quality of administrative staff service on patient satisfaction in the outpatient unit of Santong Community Health Center, North Lombok Regency.
PENGARUH SISTEM ANTRIAN ONLINE TERHADAP KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS AIK MUAL M. Yuza Royandi; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 12 (2025): Nusadaya Journal of Multidiciplinary Studies, February 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i12.86

Abstract

The analysis of the relationship between the online registration system and patient satisfaction showed a significant correlation. The simple linear regression analysis, based on the significance value obtained in the table above, was 0.027 < 0.05, thus concluding that there is a significant correlation between patient satisfaction and the online registration system at the Aik Mual Community Health Center in Central Lombok.
HUBUNGAN PENGETAHUAN DAN SIKAP KARIYAWAN DENGAN TINDAKAN PENANGANAN LIMBAH ARSIP PADAT MEDIS DI PUSKESMAS KARANG TALIWANG Rizal Sultani; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v2i1.87

Abstract

Solid medical waste poses health risks such as disease transmission. Healthcare workers in hospitals are vulnerable to the risks of medical waste management. This study aims to determine the relationship between knowledge and attitudes of employees with the management actions of solid medical waste at Puskesmas Karang Taliwang. This is a quantitative study with a cross-sectional approach using total sampling method. The number of samples was 42 respondents. There were 54.8% of healthcare workers who had good knowledge, 45.2% had moderate knowledge, and 52.4% of healthcare workers had a good attitude while 61.9% had proper medical waste management actions. The relationship between knowledge of solid medical waste management and healthcare personnel (p 0.037) and the attitude towards solid medical waste management has a relationship with healthcare personnel (p 0.14). Employees have knowledge and attitudes towards the management of solid medical waste. There is a relationship between knowledge and attitude towards the management of solid medical waste and healthcare personnel.
PENGARUH WAKTU TUNGGU PELAYANAN TERHADAP KEPUASAN PASIEN UNIT RAWAT JALAN DI RUMAH SAKIT Resti Selviana; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v2i1.88

Abstract

All statement items in the questionnaire for the service waiting time (X) and patient satisfaction (Y) variables were declared valid, because they had a significant correlation value with the total score (p < 0.05). In addition, the reliability test showed a Cronbach's Alpha value of 0.605 for variable X and 0.789 for variable Y. This indicates that the instrument used in this study is reliable and trustworthy. Based on the results of a simple linear regression analysis, a regression coefficient value of 0.331 was obtained with the value of service waiting time on patient satisfaction. The faster the waiting time, the higher the level of satisfaction felt by the patient. The Contribution of Waiting Time to Patient Satisfaction is Relatively Low The results of the analysis showed that the coefficient of determination (R²) value was 0.115, which means that service waiting time only explains 11.5% of the variation in patient satisfaction levels. The remaining 88.5% is explained by other factors not discussed in this study, such as the attitude of health workers, comfort of facilities, interpersonal communication, and clinical quality of service. The results of this study are consistent with various previous studies which show that waiting time is an important indicator in influencing patient perceptions and satisfaction with health services, especially in outpatient services.
PENGARUH KENERJA PELAYANAN TENAGA MEDIS TERHADAP KEPUASAN PASIEN BPJS DI PUSKESMAS EYAT MAYANG KABUPATEN LOMBOK BARAT Hilda Sapitri; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.662944/njms.v2i1.90

Abstract

The significance value of the t-test is 0.001, which is smaller than the critical limit of 0.05, so H₀ is rejected and H₁ is accepted. The regression coefficient value is 0.386, indicating that improving the quality of service performance will increase BPJS patient satisfaction. The R Square value is 0.215, which means that 21.5% of the variation in BPJS patient satisfaction can be explained by service performance factors, while the rest is explained by other factors. Although service performance has a significant influence on patient satisfaction, the R Square value of 21.5% indicates that there is still 78.5% of the variation in patient satisfaction that is influenced by other factors outside the performance of medical personnel services. These factors can include the condition of the facility, the attitude of administrative staff, ease of access to services, waiting time, and psychological and social aspects of patients.
GAMBARAN SISTEM MANAJEMEN LIMBAH ARSIP BAHAN BERBAHAYA DAN BERACUN (B3) DI RUMAH SAKIT JIWA MUTIARA SUKMA MATARAM Virnaz Permata Ayu; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v2i1.91

Abstract

The B3 waste sorting process at Mutiara Sukma Mental Hospital has been carried out in a structured manner in each service unit with separation according to biohazard type and standards, under the supervision of the Waste Management Team, although there are still inconsistencies in some units that require increased supervision and training. B3 waste storage is carried out in a special room with a maximum time of 2 x 24 hours in accordance with the provisions of the Minister of Health Regulation and Government Regulation, but still requires technical improvements such as ventilation, room temperature, and protective equipment. Waste transportation and destruction are in collaboration with a third party licensed by the Ministry of Environment and Forestry and are equipped with manifest documents, but staff understanding regarding the documentation flow and handover procedures still needs to be improved through internal socialization.
PENGARUH KETIADAAN ALAT RADIOLOGI MAGNETIC RESONANCE IMAGING (MRI) PADA BERBAGAI JENIS TERAPI DI RSUD SUMBAWA DITINJAU DARI ASPEK OPERASIONAL Sapta Dwi Rosadi; Muhammad Habibullah Aminy; Slamet Mardiyanto Rahayu; Lale Ajeng Khalifatun Wardani; Muhammad Aditya Rachman; Wahyu Aprilyaningsih
Nusadaya Journal of Multidiciplinary Studies Vol. 2 No. 1 (2025): Nusadaya Journal of Multidiciplinary Studies, March 2025
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v2i1.92

Abstract

The results of the correlation analysis indicate that the absence of MRI significantly impacts various types of treatment, such as neurology, orthopedics, cancer, and post-surgical rehabilitation. The relationship between healthcare professionals' perceptions and therapeutic effects is strong and statistically significant. However, the results of the linear regression test showed that the model was not statistically significant (p = 0.886), indicating that the relationship cannot be explained linearly and may involve other variables not yet examined in this model. Nevertheless, from a substantive and practical perspective, this study successfully demonstrates that the absence of MRI significantly impacts the quality and continuity of therapy at Sumbawa Regional General Hospital, and emphasizes the importance of procuring this equipment to improve hospital services.
Co-Authors Alenia Juwita Putri Dewi Dianah Afra Faadhilah Hilda Sapitri Ifayatul Ahyani Laela Kamila Suryani Lale Ajeng Khalifatun Wardani M. Yuza Royandi Maria Ulfa Muhammad Aditya Rachman Muhammad Aditya Rachman Muhammad Habibullah Aminy Nila Agustin Resti Selviana Rizal Sultani Romi Hidayatullah Safira Maulinda Sapta Dwi Rosadi Slamet Mardiyanto Rahayu Sulistianingsih Ulfatul Uyun Virnaz Permata Ayu Yogi Andreawan Yulia Rohmiati Hamri