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Analysis of the Community Satisfaction Index (IKM) on the Quality of Library Services at the University of Dehasen Bengkulu Azis Mahyudin; Karona Cahya Susena; Ermy Wijaya
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v1i1.78

Abstract

The purpose of this study was to examine the quality of service at the Dehasen University Bengkulu library. The method used in analyzing the research data after the data is tabulated is a quantitative descriptive method using community satisfaction index analysis. The results of this study indicate that the services provided by the library staff at Dehasen University of Bengkulu are running well, with an index of 3.201 with a service quality of 80.025 in category B namely the performance of the service unit is good. Although there are 2 indicators that are below the 3.044 interval so that it still has to improve the quakity of it’s service.
Analysis of Raw Material Inventory Control in the Mas Min Mie Pangsit Business in Tebeng, Bengkulu City Try Saputra; Oni Yulianti; Ermy Wijaya
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v1i1.82

Abstract

The objective of the Economic Order Quantiity (EOQ) method in the Mie Pangsit Mas Min in Tebeng, Bengkulu City is to answer how to determine the right amount of inventory in the company so that the smooth production process is guaranteed without increasing storage costs and ordering costs. Data collection methods used in this study are EOQ (Economic Order Quantity), which is an analysis based on the calculation of the EOQ method as a basis or reference for determining the quantity of economical raw material orders. The result of this research is that according to company policy, the average purchase of wheat flour is 575 kg, while according to the EOQ method, the optimal purchase amount of starch is 158.1 kg. According to company policy the total inventory cost is Rp. 5,837,625, whereas calculated according to the EOQ method the total cost of inventory is Rp. 2,416,117. The frequency of the company's previous orders is 2 times the order in 6 months, whereas it is calculated by the EOQ method the more efficient ordering is 6 times the order in 6 months. The amount of safety stock required by Mas Min's dumpling noodle business is 158.1 kg. The re-order point that must be done by Mas Min's dumpling noodle business according to the EOQ method is when the raw materials are only 170,736 kg.
The Influence Of Location, Price, Service On The Decision To Purchase Refilled Drinking Water NN RO Bengkulu Miswan Basrudin Bondar; Ermy Wijaya; Iswidana Utama Putra
Jurnal Ekonomi, Manajemen, Bisnis dan Akuntansi Review Vol. 3 No. 2 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emba.v3i2.1483

Abstract

The aim of this research is to determine the influence of location, price and service on the decision to purchase NN RO Bengkulu refillable drinking water. . The data collection method in this research used observation techniques and questionnaires, with a sample of 110 respondents. The research results show that the results of multiple linear regression show Y = 20.354 + 0.230 (X1) + 0.268 (X2) + 0.123 (X3) + 3.696. This illustrates a positive regression direction, meaning that there is a significant influence between the variables location (X1) price (X2) and service (X3) on purchasing decisions (Y) for NN RO Bengkulu refillable drinking water. From the results of the t test for the location variable (X1), it shows that tcount is 3,045 > ttable 1,658 and the significance is 0.003 < 0.05, meaning that location (X1) has a positive and significant effect on purchasing decisions (Y) for NN RO Bengkulu refillable drinking water. The price test results (X2) show tcount 4,112 > ttable 1,658 and significance 0.000 < 0.05, meaning that price (X2) has a positive and significant effect on purchasing decisions (Y) for NN RO Bengkulu refillable drinking water. The results of the service test (X3) show tcount 2,855 > ttable 1,658 and significance 0.005 < 0.05, meaning that service (X3) has a positive and significant effect on purchasing decisions (Y) for NN RO Bengkulu refillable drinking water.
The Influence of Promotion and Service Quality on Insurance Policy Purchase Decisions at PT. Tugu Kresna Pratama Bengkulu City Meliyus Astutiana; Ermy Wijaya; Andriyani Prawitasari
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i4.177

Abstract

The purpose of this study is the promotion and quality of service to the decision to purchase an insurance policy at PT. The Krishna Pratama Monument in Bengkulu City. The analytical method used is the validity test, reliability test, Multiple linear regression, coefficient of determination, F test and t test. Based on the research results indicate that Promotion (X1) partially has a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City (Y) because the significant value is 0.046 < 0.05. Service quality (X2) partially has a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City (Y) because the significant value is 0.000 < 0.05. Promotion variable (X1), service quality (X2) simultaneously or together have a significant effect on the purchase decision of an insurance policy at PT. Tugu Kresna Pratama Bengkulu City because the significant value is 0.000 < 0.05
The Influence of Emotional Intelligence and Organizational Commitment on Employee Performance at the Department of Labor and Transmigration of Seluma Regency Lina Yuniarti; Ermy Wijaya; Yesi Indian Ariska
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 2 No. 4 (2021): OKTOBER
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v2i4.193

Abstract

The purpose of this study is to determine the influence of emotional intelligence and organizational commitment on employees’ performance at the Department of Labor and Transmigration of Seluma Regency. The sample in this study was 52 employees at the Department of Labor and Transmigration of Seluma Regency. The data was collected using a questionnaire and the analytical methods used were multiple linear regression, determination test and hypothesis testing. The results of multiple regressions show that the equation Y = 6.045 + 0.419 X1 + 0.458 X2. The result of regression direction is positive, meaning that the higher emotional intelligence and organizational commitment variables, the higher the employees’ performance will also be. The value of the coefficient of determination is 0.595. This means that X1 (emotional intelligence) and X2 (organizational commitment) have a contribution to performance (Y) of 59.5% while the remaining 40.5% is influenced by other variables not examined in this study. Overall, the results t test has a significant value is less than 0.05, so it can be interpreted that X1 (emotional intelligence) and X2 (organizational commitment) have a significant influence on performance (Y) partially or individually. The results of the F test have a significant value of 0.000 < 0 ,05. Because the level of significance below 0.05 indicates that X1 (emotional intelligence) and X2 (organizational commitment) have a significant influence on performance (Y).
The Effect Of Emotional Intelligence And Organizational Commitment On Employee Performance On The Regional Financial Management Agency Of Seluma District Juliansyah Putra; Sri Handayani; Ermy Wijaya
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 3 No. 1 (2022): Januari
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v3i1.369

Abstract

The ipurpose iof ithis istudy iwas ito idetermine ithe ieffect iof iemotional iintelligence iand iorganizational icommitment itogether ion iemployee iperformance iat ithe iRegional iFinancial iManagement iAgency iof iSeluma iRegency. iThe isample iin ithis istudy iwere i74 iemployees iat ithe iRegional iFinancial iManagement iAgency iof iSeluma iRegency. iCollecting idata iusing ia iquestionnaire iand ithe ianalytical imethod iused iis imultiple ilinear iregression, idetermination itest iand ihypothesis itesting. i iThe iresults iof ithe iregression ianalysis ishowed iY i= i9.714 i+ i0.325X1 i+ i0.454 iX2, ithis idescribes ia ipositive iregression idirection, imeaning ithat ithere iis ia ipositive iinfluence ibetween iX1 i(emotional iintelligence) iand iX2 i(organizational icommitment) ion iperformance i(Y). iIt imeans ithat iif ithe ivariables iof iemotional iintelligence iand iorganizational icommitment iincrease, iit iwill iincrease iperformance. iThe ivalue iof ithe icoefficient iof idetermination iis i0.470. iThis imeans ithat iX1 i(emotional iintelligence) iand iX2 i(organizational icommitment) iaffect iperformance i(Y) iby i47% iwhile ithe iremaining i53% iis iinfluenced iby iother ivariables inot iexamined iin ithis istudy. iEmotional iintelligence ihas ia isignificant ieffect ion iemployee iperformance iat ithe iRegional iFinancial iManagement iAgency iof iSeluma iRegency ibecause ithe itcount iis igreater ithan ittable i(3.419 i> i1.666) iand ithe isignificant ivalue iis i0.001 iless ithan i0.05. iOrganizational icommitment ihas ia isignificant iinfluence ion iemployee iperformance iat ithe iRegional iFinancial iManagement iAgency iof iSeluma iRegency ibecause ithe ivalue iof itcount iis igreater ithan ittable i(4.960 i> i1.666) iand ithe isignificance ivalue iof i0.000 iis iless ithan i0.05. iThe iresults iof ihypothesis itesting isimultaneously i(F itest) ior itogether ihave ia isignificance ivalue iof i0.000 iwhich iis ismaller ithan i0.05 iand iFcount i> iFtable i(31.473 i> i3.13). iThis imeans ithat ithe ivariables iof iemotional iintelligence iand iorganizational icommitment ihave ia isignificant iinfluence itogether ion iemployee iperformance iat ithe iSeluma iRegency iRegional iFinancial iManagement iAgency
The Community Satisfaction at the Office of Lubuk Kebur Urban Village in Seluma Kota Sub-District Murmansa Putra; Ermy Wijaya; Rinto Noviantoro
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.118

Abstract

This study aims to find out the community satisfaction at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District. The data analysis technique used is the measurement of the Community Satisfaction Index based on the Regulation of the Minister of Administrative Reform and Bureaucratic Reform Number 14 of 2017. The sample in this study was 370 people from Lubuk Kebur Village who received services from the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District. The Community Satisfaction Index for service quality at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District, obtained an average value of 3.01 which was in a good assessment. Furthermore, the Community Satisfaction Index service unit is multiplied by 25 therefore the the Community Satisfaction Index at the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District is 75.25 with service quality B with good criteria because it is in the interval value of 62.51 – 81.25. The element of cost/tariff gets the highest rating with an average value of 3.40 with very good assessment criteria. This illustrates that the community assesses that the office of Lubuk Kebur Urban Village in Seluma Kota Sub-District provides services for free without being charged. The lowest satisfaction value is 2.44, namely the completion time with poor assessment criteria. This illustrates that the time required for the completion of the document is not as promised, due to the slowness of employees in providing services, insufficient requirements and the Urban Village Head who is is often not there.
Marketing Strategies in Attracting The Interest of Export Fish Suppliers in UD. Awang Jaya Bengkulu City Nopriadi Nopriadi; Meiffa Herfianti; Ermy Wijaya
Journal of Indonesian Management Vol. 1 No. 2 (2021): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v1i2.119

Abstract

The research objective was to determine the marketing strategy in attracting the interest of export fish suppliers at UD. Awang Jaya of Bengkulu City. The sample in this study were 30 people consisting of 6 employees of UD. Awang Jaya Kota Bengkulu for internal factors and 24 people for external factors, namely customers from UD. Awang Jaya of Bengkulu City. The analysis method used was SWOT analysis consisting of the Internal Strategy Factor Matrix (IFAS) and the External Strategy Factor Matrix (EFAS). The value of the strength possessed by UD. Awang Jaya of Bengkulu City amounted to 21.90 minus the weakness value of 11.60, so that the IFAS value of 10.30 was obtained. The opportunity value of the marketing strategy is 20.05 and the threat is 10.90, so the EFAS value is 9.15. If the two values are combined in the IE matrix then both support quadrant I an aggressive strategy. The aggressive strategy that can be developed by UD. Awang Jaya of Bengkulu city, namely to increase promotion so that export fish suppliers are interested in selling their fish to UD. Awang Jaya and improve the quality of export fish so that customers remain loyal to order export fish to UD. Awang Jaya. The SWOT matrix analysis obtained from the research results supports the Strengths-Opportunity (SO) strategy. The SO strategy should be carried out by UD. Awang Jaya of Bengkulu City in order to maintain the trust of export fish suppliers, continue to buy all fish from export fish suppliers, keep prices stable, always on time in payments and larger fish/castor storage places.
The Effect of Celebrity Endorser and Brand Image on Vivo Smartphone Purchase Decision (Study on the Community of Sukaraja District, Seluma Regency) Peni Juniarti; Ermy Wijaya; Yesi Indian Ariska
Journal of Indonesian Management Vol. 2 No. 1 (2022): March
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v2i1.441

Abstract

The purpose of this study was to determine whether there is a simultaneous influence of celebrity endorser and brand image on Vivo Smartphone purchasing decisions in the Sukaraja District, Seluma Regency. The sample in this study was 100 people from Sukaraja District, Seluma Regency. The data was collected using a questionnaire and the analytical method used was multiple linear regression, determination test and hypothesis testing. From the calculation of the multiple linear regression equation, it can be seen that X1 (celebrity endorser) and X2 (brand image) have an influence on purchasing decisions (Y), with the results of the regression test: Y = 18.497 + 0.187X1 + 0.381 X2 + e. The coefficient of determination of R square is 0.356. This means that celebrity endorser (X1) and brand image (X2) affect the purchasing decision of Vivo Smartphone (Y) by 54.4% while the remaining 45.6% is influenced by other variables not examined in this study. Based on the test results with the t test, the hypothesis made proves that there is an effect. The test results for the X1 variable (celebrity endorser) show a significance value of 0.000 <0.05. Because the significance value is less than 0.05, then X1 (celebrity endorser) has a significant influence on purchasing decisions (Y). Variable X2 (brand image) shows a significance value of 0.000 < 0.05. Because the significance value is less than 0.05, then X2 (brand image) has a significant influence on purchasing decisions (Y). Based on the results of hypothesis testing with the F test, a significance value of 0.000 <0.05 and a significance level below 0.05 indicates that jointly celebrity endorser (X1) and brand image (X2)) have a positive and significant influence on decisions purchase (Y).
The Influence of Prices, Promotions and Supporting Facilities on Consumer Satisfaction at Kosan Keken, Bengkulu City Haqil Rajaliu; Ermy Wijaya; Abdul Rahman
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1321

Abstract

The purpose of this study was to determine the effect of price, promotion, and supporting facilities on consumer satisfaction at the Keken boarding house in Bengkulu City. This research is quantitative descriptive. The method used is a questionnaire. The sample in this study were 80 respondents. Based on the results of multiple linear regression test shows Y = 13,684 + 0, 282 (X1) + 0, 580 (X2) + 0, 602 (X3) + 4,815, namely the regression constant value of 13.684 means that if there is no variable Price (X1) of 0 (none), the value of the promotion variable (X2) is 0 (none), the value of the facility variable (X3) and customer satisfaction (Y) has increased by 13.684. While the results of the t-test of the price variable (X1) show tcount 2.559 > ttable 1.991 and a significance of 0.012 <0.05, then the results of the hypothesis Ha are accepted and Ho is rejected, meaning that the price (X1) has a significant effect on consumer satisfaction (Y), the test results promotion (X2) shows t count 3.016 > t table 1.991 and significance 0.003 < 0.05, then the results of the hypothesis Ha are accepted and Ho is rejected, meaning that promotion (X2) has a significant effect on consumer satisfaction (Y), and the results of the facility test (X3) shows t count 5.247 > t table 1.991 and significance 0.000 < 0.05, then the results of the hypothesis Ha are accepted and Ho is rejected, meaning that the facility (X3) has a significant effect on consumer satisfaction (Y) at the Keken boarding house in Bengkulu City. Based on the comparison of the Fcount value with Ftable, the Fcount value is greater than the Ftable value, namely 14,349 > 2.72, it can be concluded that the hypothesis is accepted, meaning that there is a simultaneous influence between the effect of price (X1), promotion (X2), facilities (X3) on satisfaction consumer (Y). This can be seen at the significance level of 0.000 < 0.05.