cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Karnowahadi
Contact Email
admisibisnis@gmail.com
Phone
+6281354038788
Journal Mail Official
admisibisnis@gmail.com
Editorial Address
Lantai 3, Gedung Administrasi Bisnis, Jurusan Administrasi Bisnis, Politeknik Negeri Semarang, Jl. Prof. H. Soedarto, SH, Tembalang, Semarang 50275
Location
Kota semarang,
Jawa tengah
INDONESIA
Admisi dan Bisnis
Published by Politeknik Negeri Semarang
ISSN : 14114321     EISSN : 25273582     DOI : https://doi.org/10.32497/ab
Core Subject : Economy,
Economics, Econometrics & Finance
Admisi dan Bisnis Journal receives articles from research and literature review in social and technology. Focus of Admisi dan Bisnis Journal are : 1. Economics 2. Management 3. Secretarial 4. Business Administration 5. Information System in Business 6. Entrepreneurship
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 290 Documents
 25   26   27   28   29 
Influence of Price Increases, Product Availability, and Service Quality on Consumer Satisfaction (A Case Study at LPG 3 Kg Distribution Point Yulianto, agent of PT Mita Ereska, Semarang Regency) Dita Ratna Sari; Sri Wahyuni; Paniya
Admisi dan Bisnis Vol. 26 No. 3 (2025): OKTOBER 2025
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v26i3.7013

Abstract

Liquefied Petroleum Gas (LPG) 3 kg is an essential basic need for low- to middle-income communities in Indonesia. Price increases, limited product availability, and service quality are factors that can affect consumer satisfaction with this subsidized product. This study aims to analyze the influence of price increases, product availability, and service quality on consumer satisfaction at distribuiton point LPG 3 kg Yulianto, an agent of PT Mita Ereska in Semarang Regency. The research used a quantitative method with a multiple linear regression approach. Data were collected through questionnaires distributed to 89 respondents. The results show that price increases have a negative and significant effect on consumer satisfaction, while product availability and service quality have a positive and significant effect. The regression equation obtained is Y = 4.361 − 1.375X1 + 1.834X2 + 1.308X3. The significance values from both the t-test and F-test are < 0.05, indicating that all three variables have a significant effect both partially and simultaneously. The Adjusted R Square value of 0.513 indicates that 51.3% of the variation in consumer satisfaction is explained by the three independent variables, while the remaining 48.7% is influenced by other factors not examined in this study. The study concludes that improving service quality and managing product availability are essential to maintaining consumer satisfaction despite price increases.   Liquefied Petroleum Gas (LPG) 3 kg merupakan kebutuhan dasar bagi rumah tangga berpenghasilan rendah hingga menengah di Indonesia. Faktor-faktor seperti kenaikan harga, keterbatasan ketersediaan produk, dan kualitas layanan dapat memengaruhi kepuasan konsumen terhadap produk bersubsidi ini. Penelitian ini mengkaji pengaruh kenaikan harga, ketersediaan produk, dan kualitas layanan terhadap kepuasan konsumen di titik distribusi LPG 3 kg Yulianto, agen PT Mita Ereska di Kabupaten Semarang. Pendekatan kuantitatif dengan regresi linier berganda digunakan, dan data dikumpulkan dari 89 responden menggunakan kuesioner. Hasil penelitian menunjukkan bahwa kenaikan harga berpengaruh negatif terhadap kepuasan konsumen, sedangkan ketersediaan produk dan kualitas layanan berpengaruh positif. Model regresi menunjukkan bahwa ketiga variabel secara signifikan memengaruhi kepuasan konsumen baik secara individual maupun simultan. Nilai Adjusted R² sebesar 0,513 menunjukkan bahwa 51,3% variasi kepuasan konsumen dijelaskan oleh variabel-variabel ini, sedangkan 48,7% sisanya dipengaruhi oleh faktor-faktor lain. Temuan ini menyoroti pentingnya meningkatkan kualitas layanan dan mengelola ketersediaan produk untuk mempertahankan kepuasan konsumen meskipun terjadi kenaikan harga.
Influence of Leadership Style and Work Environment on Organizational Commitment at PT Triangle Motorindo Balya Iqbal Jamaludin; Rif’ah Dwi Astuti; Umar Farouk
Admisi dan Bisnis Vol. 26 No. 3 (2025): OKTOBER 2025
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v26i3.7134

Abstract

This study aims to examine the correlation between leadership style and work environment with organizational commitment at PT Triangle Motorindo. The data collection methods utilized encompass surveys, interviews, observation, and literature review. The sampling approach employed is simple random sampling, computed using the Slovin formula, yielding a sample size of 75 respondents. The analytical tools used include instrument tests, classical assumption tests, multiple linear regression, and hypothesis testing. The data was processed using SPSS. The multiple linear regression analysis yielded the regression equation: Y = 24.918 + 0.268 X1 + 0.406 X2 + e. The results suggest that both leadership style and work environment have a large and beneficial impact on organizational commitment, both individually and together. The combined impact of leadership style and work environment accounts for 64.4% of the variability in organizational commitment, while the remaining 35.6% is attributed to other variables not considered in the study. An effective leadership style and a pleasant work environment have the potential to enhance organizational commitment.   Fokus penelitian ini adalah untuk mempelajari bagaimana komitmen organisasional PT Triangle Motorindo dengan lingkungan kerja dan gaya kepemimpinan. Kuesioner, wawancara, observasi, dan tinjauan studi pustaka digunakan untuk mengumpulkan data. Metode sampling simple random sampling dan Metode Slovin digunakan untuk menghitung ukuran sampel, yang menghasilkan 75 responden. Uji instrumen, asumsi klasik, regresi linear berganda, dan hipotesis adalah alat analisis yang digunakan. Data penelitian diproses menggunakan program SPSS. Hasil analisis regresi linear berganda menghasilkan persamaan regresi sebagai berikut: Y = 24,918 + 0,268 X1 + 0,406 X2 + e. Hasil penelitian ini menunjukkan bahwa gaya kepemimpinan dan lingkungan kerja berdampak signifikan dan positif baik secara parsial maupun simultan terhadap komitmen di perusahaan. Pengaruh simultan dari gaya kepemimpinan dan lingkungan kerja bertanggung jawab atas 64,4% variasi komitmen di perusahaan, sementara 35,6% lainnya disebabkan oleh variabel yang tidak termasuk dalam penelitian ini. Pekerja dapat meningkatkan komitmen mereka terhadap perusahaan melalui gaya kepemimpinan yang koordinasi dan memotivasi dan lingkungan kerja yang nyaman.
Influence of Service Quality on Customer Satisfaction at the Intan Grosir Passo Store Ambon Andrie Ch. Salhuteru; Harold Hursepuny; Alvian Sapulette
Admisi dan Bisnis Vol. 26 No. 3 (2025): OKTOBER 2025
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v26i3.7135

Abstract

This study aims to analyze the influence of service quality on customer satisfaction at the Intan Grosir Passo Store. The underlying phenomenon is the persistent problems in the service dimension, such as late delivery of goods, slow responses to customer complaints, lack of employee knowledge regarding products, and untidy merchandise display. These conditions impact the store’s sales fluctuations and potentially lower customer satisfaction levels. Therefore, this study focused on consumers who have shopped at the Intan Grosir Passo Store with the aim of determining the extent of the influence of service quality on customer satisfaction.  The results of the regression test show the equation Y = 0.470X + e, with a coefficient of determination (R²) of 0.589, which means that 58.9% of the variation in customer satisfaction can be explained by service quality, while the remaining 41.1% is influenced by other factors outside this study. The t-test produces a t-count value of 7.375> t-table 2.024 with a significance of 0.000 <0.05, so the hypothesis is accepted. Thus, service quality is proven to have a positive and significant effect on customer satisfaction at the Intan Grosir Passo Store   Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada Toko Intan Grosir Passo. Fenomena yang menjadi latar belakang adalah masih ditemukannya permasalahan dalam dimensi pelayanan seperti keterlambatan pengantaran barang, respon yang lambat terhadap keluhan pelanggan, kurangnya pengetahuan karyawan terkait produk, hingga penataan barang yang kurang rapi. Kondisi ini berdampak pada fluktuasi penjualan toko serta berpotensi menurunkan tingkat kepuasan pelanggan. Oleh karena itu, penelitian ini difokuskan pada konsumen yang pernah berbelanja di Toko Intan Grosir Passo dengan tujuan untuk mengetahui seberapa besar pengaruh kualitas pelayanan terhadap kepuasan pelanggan.  Hasil uji regresi menunjukkan persamaan Y = 0,470X + e, dengan nilai koefisien determinasi (R²) sebesar 0,589 yang berarti 58,9% variasi kepuasan pelanggan dapat dijelaskan oleh kualitas pelayanan, sedangkan sisanya 41,1% dipengaruhi oleh faktor lain di luar penelitian ini. Uji t menghasilkan nilai t-hitung 7,375 > t-tabel 2,024 dengan signifikansi 0,000 < 0,05, sehingga hipotesis diterima. Dengan demikian, kualitas pelayanan terbukti berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada Toko Intan Grosir Passo.
Factors Influencing Suzuki Motorcycle Purchase Decisions Erlangga Putra Wijaya; Rif'ah Dwi Astuti; Mellasanti Ayuwardani
Admisi dan Bisnis Vol. 26 No. 3 (2025): OKTOBER 2025
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v26i3.7137

Abstract

The emergence of competition among several brands in Indonesia has forced dealers to compete. Companies are required to understand consumer behavior to offer quality products and excellent service to attract consumers. This study aimed to identify and analyze the impact of brand image, brand experience, and service quality on Suzuki motorcycle purchase decisions at PT Indo Sunmotor Gemilang. The population of this study was customers of PT Indo Sunmotor Gemilang Semarang. The sample used in this study consisted of 120 respondents selected using a purposive sampling method. The research method used was quantitative research, with data collection through literature review and questionnaire distribution. An interval scale was used in the questionnaire to measure respondents' perceptions. The analytical methods in this study included descriptive analysis, instrument testing, classical assumption testing, multiple linear regression analysis, and hypothesis testing. All data analysis was performed using SPSS version 25 software. The results revealed a regression equation connecting the variables: Y = 8.185 + 0.455X1 + 0.557X2 + 0.367X3. Therefore, the conclusion is that brand image (X1), brand experience (X2), and service quality (X3) have a positive and significant influence on purchase intention (Y).   Timbulnya persaingan yang diantara beberapa merek di Indonesia membuat dealer-dealer saling berlomba untuk dapat bersaing. Perusahaan dituntut untuk memahami perilaku konsumen untuk menawarkan produk-produk yang berkualitas dan pelayanan yang baik guna mendapatkan perhatian dari konsumen. Penelitian ini dilakukan dengan tujuan untuk mengidentifikasi dan menganalisis dampak dari brand image, brand experience dan service quality terhadap purchase decision sepeda motor merek Suzuki pada PT Indo Sunmotor Gemilang. Populasi yang menjadi penelitian ini adalah para pelanggan PT Indo Sunmotor Gemilang Semarang. Sampel yang digunakan pada penelitian ini terdiri dari 120 responden yang dipilih menggunakan metode purposive sampling. Jenis penelitian yang dijalankan adalah penelitian kuantitatif, dengan pengumpulan data melalui studi pustaka dan distribusi kuesioner. Skala interval digunakan dalam kuesioner untuk mengukur persepsi responden. Metode analisis dalam penelitian ini melibatkan analisis deskriptif, uji nstrument, pengujian asumsi klasik, penerapan analisis regresi linear berganda dan pengujian hipotesis. Seluruh analisis data dijalankan menggunakan perangkat lunak SPSS versi 25. Berdasarkan hasil perhitungan, ditemukan persamaan regresi yang menghubungkan variabel-variabel, yaitu Y = 8,185 + 0.455X1 + 0,557X2  + 0,367X3. Oleh karena itu, Kesimpulan yang dapat diambil adalah bahwa brand image (X1), brand experience (X2) dan service quality (X3) memiliki pengaruh positif dan signifikan terhadap purchase (Y).
Influence of Workload, Competence and Work Environment on Employee Performance at the Astra Motor Gajahmada Semarang Dealer Workshop Nurbiyanti; Inayah; Mona Inayah Pratiwi
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.6907

Abstract

This research seeks to investigate the impact of Workload, Competence, and Work Environment on employee performance at the Astra Motor Gajahmada Semarang Workshop. The research applied a quantitative approach with a non-probability sampling technique. Responses were collected via questionnaires distributed to 30 respondents and subsequently xamined through multiple linear regression using SPSS version 25. The results indicate that Competence has a significant impact on employee performance, with a t-value of 2.123 and a significance level of 0.043 (< 0.05). In contrast, Workload and Work Environment do not show a significant effect on employee performance, with significance values of 0.173 and 0.382 (> 0.05), respectively. The Adjusted R² value of 0.454 shows that 45.4% The fluctuations in employee performance are influenced by these three independent variables, while the residual 54.6% is influenced by other factors outside the scope of this study. Therefore, Competence is the most influential factor in improving employee performance at the workshop.
Influence of Service Quality and Store Atmosphere on Repurchase Intention at Najmia Beauty Cosmetics Store, Ungaran Jihan Aurlya Candy; Andi Setiawan; Paniya
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.7016

Abstract

The  study  aims  to  analyze  the  influence  of service  quality,  and  store atmosphere on repurchase intention of Najmia Beauty Ungaran Cosmetic Store. In this study using 100 samples who are customers of Najmia Beauty Ungaran Cosmetic Store, which were obtained through distributing questionnaires using  purposive  sampling  techniques.  The  data  obtained  was  processed  using  multiple  linear regression  analysis  methods  and  SPSS  25  analysis  tools.  This  study  proves  empirically  that  service quality  (X1), and  store  atmosphere  (X2),  have  a  significant  impact  on repurchase intention (Y) of Najmia Beauty Ungaran Cosmetic Store. This study is expected to be a way out on determine  the  right  marketing  strategy  in  facing  market  rivalry  in  the  store beauty   by applying service quality, and store atmosphere to increase repurchase intention on Najmia Beauty Ungaran Cosmetic Store.
Effect of Cash Turnover, Receivables Turnover, Asset Turnover, and Market Risk on Company Profitability in the Banking Subsector for the 2022-2024 Period Itsna Rahma fitriani; Vika Dyah Ardiyanti; Humam Rosyadi
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.7177

Abstract

This study aims to analyze the effect of cash turnover, receivables turnover, asset turnover, and market risk on profitability, as proxied by Return on Assets (ROA), in banking subsector companies for the 2022-2024 period. The research approach used was quantitative with a purposive sampling technique, resulting in a total of 141 data points from 47 companies. The data analysis technique used multiple linear regression analysis with the help of SPSS 23 software. The results of partial hypothesis testing indicate that the cash turnover variable has a negative and significant effect on profitability, while market risk is found to have a positive and significant effect on profitability. The receivables turnover and asset turnover variables do not show any significant effect on profitability. The results of the coefficient of determination test indicate that the ability of the independent variable to explain the variation in the dependent variable is 19.2%, while the remainder is influenced by other factors outside this research model.
Influence of Leadership Style and Technology Skills on Employee Performance: Research at the Baleharjo Village Office, Kapanewon Wonosari, Gunungkidul Regency Pandu Sinawung Jati
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.7241

Abstract

This study aims to analyze the influence of leadership style and technological skills on employee performance at the Baleharjo Village Office, Kapanewon Wonosari, Gunungkidul Regency. This study uses a quantitative approach with saturated sampling techniques involving 30 respondents as a research sample. The research instrument is in the form of a questionnaire that has been tested for validity and reliability. The data analysis technique used multiple linear regression with the help of the SPSS 22 program. The results of the study show that leadership style has a positive and significant effect on employee performance with a significance value of 0.008 and a regression coefficient of 0.225. Technology skills also have a positive and significant effect on employee performance with a significance value of 0.000 and a regression coefficient of 0.397. Simultaneously, the two independent variables had a significant effect on employee performance with a significance value of 0.000 and a determination coefficient (R²) of 0.797 or 79.7%. These findings indicate that a combination of effective leadership and adequate technology mastery is a key factor in improving employee performance in the era of digitization of public services. This study recommends the need for the development of leadership training programs and the improvement of technological competencies in a sustainable manner to optimize the performance of village government organizations.
Influence of Product Quality, Store Atmosphere, and Price Fairness on Repurchase Intention among Mixue Progo Customers in Pekalongan City Nofita Salsabila; Rif’ah Dwi Astuti; Taviyastuti
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.7275

Abstract

This research is motivated by a noticeable decline in sales at Mixue Progo, which is presumed to stem from a reduced intention among customers to repurchase. The purpose of this study is to analyze the impact of product quality, store atmosphere, and fair pricing on the repurchase intention of Mixue Progo consumers in Pekalongan City. A quantitative research method was adopted through a survey approach, involving 175 respondents selected via purposive sampling. Out of the total, 160 valid responses were processed and analyzed using multiple linear regression with the help of SPSS version 23. The findings reveal that product quality, store ambiance, and price fairness each exert a significant and positive influence—both separately and collectively—on repurchase intention. These outcomes suggest that enhancing product standards, maintaining an inviting store environment, and ensuring fair pricing strategies are key to encouraging repeat purchases. Moreover, the study reinforces the Expectation Confirmation Theory (ECT), which posits that repurchase intentions emerge when consumers perceive that the performance of a product or service meets or surpasses their initial expectations.
Analysis of Recruitment, Selection, Compensation and Its Effect on Employee Performance Research on Yogyakarta Car Rental Employees Catur Raharjo Noto Nagoro
Admisi dan Bisnis Vol. 27 No. 1 (2026): PEBRUARI 2026
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/ab.v27i1.7286

Abstract

This study aims to analyze the influence of recruitment, selection, and compensation on employee performance in car rental businesses in Yogyakarta. This research is motivated by the importance of assessing the human resource management (HR) processes of recruitment, selection, and compensation in car rental companies in Yogyakarta. This study uses a quantitative approach. The population was all employees working at 13 car rental companies in Yogyakarta. The sampling technique used wasNon-Probability Sampling Saturated sampling type, with a total sample of 54 employees. Primary data was obtained through the distribution of questionnaires with a Likert scale.. The results of the data analysis indicate that the selection variable has a significant influence on the performance of car rental employees in Yogyakarta. However, the recruitment and compensation variables do not have a significant influence on the performance of car rental employees in Yogyakarta. The implication of this research is that the quality of employee performance is inseparable from the role of business leaders in the car rental sector, both in business management and operations. Therefore, good, clear, and transparent recruitment, selection, and compensation matters help car rental business owners to build strong human resources, responsive to customers, and able to contribute to business sustainability amidst increasingly competitive transportation services.

Page 28 of 29 | Total Record : 290

 25   26   27   28   29 

Filter by Year

2013 2026


Reset
Filter By Issues
All Issue Vol. 27 No. 2 (2026): JUNI 2026 Vol. 27 No. 1 (2026): PEBRUARI 2026 Vol. 26 No. 3 (2025): OKTOBER 2025 Vol. 26 No. 2 (2025): JUNI 2025 Vol. 26 No. 1 (2025): PEBRUARI 2025 Vol. 25 No. 3 (2024): OKTOBER 2024 Vol. 25 No. 2 (2024): JUNI 2024 Vol. 25 No. 1 (2024): PEBRUARI 2024 Vol. 24 No. 3 (2023): OKTOBER 2023 Vol 24, No 2 (2023): JUNI 2023 Vol 24, No 1 (2023): PEBRUARI 2023 Vol 23, No 3 (2022): OKTOBER 2022 Vol 23, No 2 (2022): JUNI 2022 Vol 23, No 1 (2022): PEBRUARI 2022 Vol 22, No 3 (2021): OKTOBER 2021 Vol 22, No 2 (2021): JUNI 2021 Vol 22, No 1 (2021): PEBRUARI 2021 Vol 21, No 3 (2020): OKTOBER 2020 Vol 21, No 2 (2020): JUNI 2020 Vol 21, No 1 (2020): PEBRUARI 2020 Vol 20, No 3 (2019): OKTOBER 2019 Vol 20, No 2 (2019): JUNI 2019 Vol 20, No 1 (2019): PEBRUARI 2019 Vol 19, No 3 (2018): OKTOBER 2018 Vol 19, No 2 (2018): JUNI 2018 Vol 19, No 1 (2018): PEBRUARI 2018 Vol 18, No 3 (2017): OKTOBER 2017 Vol 18, No 2 (2017): JUNI 2017 Vol 18, No 1 (2017): PEBRUARI 2017 Vol 17, No 3 (2016): Oktober 2016 Vol 17, No 2 (2016): Juni 2016 Vol 17, No 1 (2016): Pebruari 2016 Vol 16, No 2 (2015): Juni 2015 Vol 16, No 1 (2015): Pebruari 2015 Vol 15, No 3 (2014): Oktober 2014 Vol 15, No 2 (2014): Juni 2014 Vol 15, No 1 (2014): Pebruari 2014 Vol 14, No 3 (2013): Oktober 2013 Vol 14, No 2 (2013): Juni 2013 Vol 14, No 1 (2013): Pebruari 2013 More Issue