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INDONESIA
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Published by Universitas Brawijaya
ISSN : -     EISSN : -     DOI : -
Core Subject : Science, Education, Engineering,
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering
Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian dan memberikan kontribusi yang berarti untuk meningkatkan sumber daya penelitian dalam Teknologi Informasi dan Ilmu Komputer.
Arjuna Subject : -
Articles 6,923 Documents
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Pengembangan Aplikasi Mobile Pelaporan Keluhan Pelanggan PDAM Menggunakan Fitur Geotagging Berbasis Android (Studi Kasus: PDAM Tirta Tuah Benua Kutai Timur) Anggi Mahadika Purnomo; Bayu Priyambadha; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PDAM Tirta Tuah Benua East Kutai as regional owned enterprises that manages clean water in North Sangatta seeks to maximizing service and handling customer complaints quickly and precisely to realize the PDAM's mission. Based on interviews with PDAM, it can be concluded that the existing manually reporting procedure is considered ineffective because there are still various problem such as a lack of information about the part that handles customer. In addition, customers are also required to come directly to submit the payment invoices for bill complaints that are not according to usage. Another problem is about the location of the customers that given manually wich will make PDAM's employee feels difficult to find the address if the location is in a remote area. To handle the problems above, the solution that the author offers is to develop a mobile customer complaint reporting application where customers can report their complaints through a mobile application and employees can give a feedback through the admin's website. The author used waterfall model to developing the software. In this research using the geotagging feature to add location to the images sent by the customers. Then do the unit, validation, and compatibility testing. Based on the validation testing, it shows that all functions are valid, which means they are in accordance with the the defined requirements. And the result of compatibility testing show that mobile applications can be used on 4 different Android OS versions.
Analisis dan Perancangan Sistem Informasi Pemesanan Customized Jersey pada Injers Malang Berbasis Web Jajang Ogi Wisono; Djoko Pramono; Mochammad Chandra Saputra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Injers (Indonesia Jersey) Malang is a garment / clothing business UKM built by PT. Askes (Persero) East Java Regional VII, which is engaged in Malang local sports equipment apparel. But the problem in terms of ordering goods is still often experienced, namely the process carried out still manually makes the production party must wait for the data manually too. The growing age has an impact on the increasingly tight business competition using technology, this has triggered the Malang Injers to build a system of ordering goods information in order to suppress the problems experienced. To build an information system there is a concept that is made for the basis of system development, namely Software Development Life Cycle (SDLC). One SDLC framework is Use Case Driven Object Modeling with UML or commonly called ICONIX process. ICONIX process consists of 6 processes, namely requirements, analysts / preliminary designs, preliminary design reviews, detailed design, critical design review and implementation. This study explains how to build the system needed by Malang Injers at the stage of analyzing needs and designing the system using ICONIX process until the evaluation stage. The evaluation used is consistency analysis and correctness. In the consistency analysis test results in the percentage of RCI (Requirement Consistency Index) of 100%, while the correctness test produces a category of “correctness”.
Perancangan Antarmuka Pengguna Sistem Informasi Prosedur Pelayanan Umum Menggunakan Metode Design Thinking (Studi Kasus: Fakultas Ilmu Komputer Universitas Brawijaya) Annisa Mursyidah; Ismiarta Aknuranda; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Every institution has standard operating procedures in carrying out operational activities. Standard operating procedures are important to implemented and it is important to be carried out effectively and efficiently because this is an absolute requirement for institution to achieve their vision and mission. Faculty of Computer Science (FILKOM) University of Brawijaya is one of the educational institutions that applies standard operating procedures in the operational process. Standard operating procedures also apply for students. One of the medias that used to deliver these informations to students is through FILKOM's official website. However, it was found that the FILKOM website did not provide a good user experience. The purpose of this study is to propose a solution that can support to solve the problems perceived by students using design thinking. The stages carried out in this study were to dig deeper the problem, analyze the findings data, develop a solution, make a prototype based on solution, and test the user interface. The proposed solution is to add a Service Procedure page to the FILKOMAPPS web apps and create a chatbot for public service procedures. The final results of the study show that the user interface design is in accordance with the desire of the students and proposed solution has been able to support to solve the problems experienced by students.
Evaluasi Tata Kelola Teknologi Informasi Dinas Komunikasi dan Informatika Kota Batu Menggunakan Kerangka Kerja COBIT 4.1 dengan Domain Deliver and Support (DS) dan Monitor and Evaluate (ME) Dindha Maria Ulfa; Suprapto Suprapto; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dinas Komunikasi dan Informatika Kota Batu is a government agency that has the task of carrying out regional authority in the field of ICT management. Based on the results of the interview found several problems such as there is no complete documentation and does not yet have a standardized standard on several IT governance processes and lack of optimal human resource management, so that such problem management and allocation of costs do not have clear process steps. In order for existing IT management to be in accordance with organizational goals, an IT evaluation is needed to find out the solutions to existing problems. In this study discussed the evaluation of IT governance using the COBIT 4.1 framework with the focus of the DS and ME domains. The purpose of this study is to measure the current maturity level values ​​that can determine the current state or position of the organization to then be able to provide recommendations for improvement to achieve the expected maturity level of the organization's position based on the results of analysis conducted from the results of data collection. From the calculation of the assessment sheet filled by respondents based on the RACI Chart, the average value of the DS domain is 1.62 and the ME domain is 1.75. The recommendation given is to make a Standard Operating Procedure (SOP) in every existing IT process, conduct complete documentation with standard formats related to handling problems and disseminate information and communicate the existing processes to all staff involved actively, so that the management of IT governance is there can be stable and controlled.
Sistem Klasifikasi Kualitas Kondisi Toilet Berdasarkan Gas Serta Suhu Berbasis Sensor MQ135 dan DHT11 Menggunakan Metode Naive Bayes Didik Wahyu Saputra; Rizal Maulana; Gembong Edhi Setyawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Environmental health is one of the important components that are very influential for human life and health. A clean and healthy environment will make every individual around him comfortable and improve the quality of his life. Toilets are part of an environment that is very important. The poor quality of the toilet facilitates the transmission of bacteria and the development of germs. Based on these problems a system was created that could be used to classify the quality of toilets based on several parameters. In this study the parameters used in comparing the quality of the toilet are odor and temperature on the toilet. Where for odor parameters consists of ammonia gas, carbon dioxide, and carbon monoxide. These gases are gases that are often produced in human activities when on the toilet. The process of determining toilet quality through ammonia, carbon monoxide, carbon dioxide, and temperature is obtained from reading two MQ135 sensors and DHT11 sensors by the Arduino Uno microcontroller using the Naive Bayes method. The use of the Naive Bayes method was chosen as a decision making technique for toilet conditions because it has very good accuracy where the class of toilet type classification has been known from the beginning. From the results of several tests the reading of two MQ135 sensors has a very high correlation with the output voltage. Where for ammonia reading has a correlation of 99.13%, carbon monoxide has a correlation of 99.66%, and carbon dioxide 99.22%. Whereas for the temperature reading of the DHT11 sensor it has a presentation error of 0.502%. Furthermore, in testing the Naive Bayes method system with a total of 55 training data and test data as many as 25 data, obtained an accuracy of 96% with an average computing time of 4.59 seconds.
Analisis Kinerja LoRa SX1278 Menggunakan Topologi Star Berdasarkan Jarak dan Besar Data Pada WSN Fathia Ningtyasari Aroeboesman; Mochammad Hannats Hanafi Ichsan; Rakhmadhany Primananda
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Data transmission is one of the technological advancements that began to be applied in various fields such as education, military or personal needs. Data transmission is widely known as sending messages between one point to another which is useful for getting or exchanging information. Data transmission needs technology and tools that can support the process. Wireless Sensor Network is one of technology that supports transmission data based on wireless, making it easier to implement. Ones of module that can support data transmission is LoRa SX1278, support data transmission systems with a wide range of distances and capable of sending large amounts of data. In this study there are 4 LoRa modules, where 1 module function as a master module and 3 modules function as slaves. Using a star topology, data transmission is carried out between modules by passing one master module as the bridge. Where the purpose of this study is to analyze the performance of LoRa module by looking at the results of Delay, RSSI, Throughput and SNR values that are generated when data transmission takes place. In testing, the farthest distance of transmission is 300 m and the shortest distance is 10 m by sending the smallest data 1 byte and the largest is 251 bytes.
Analisis Pengaruh Electronic Word of Mouth (EWOM) di Media Sosial Instagram Terhadap Minat Berkunjung Wisata ke Malang Raya (Studi Pada Akun Instagram Amazing Malang) Wike Agustin Kurniasari; Yusi Tyroni Mursityo; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 3 (2019): Maret 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study scrutinized the partial and simultaneous effect of electronic Word of Mouth (EWOM) on Instagram towards visiting interests. EWOM is a form of marketing communication with positive or negative statements made by customers or former customers about products or companies to share their experiences on the internet. There are five EWOM variables used in this study, namely Concern for Other, Expressing Positive Feelings, Economic Incentives, Helping the Company and Platform Assistance. This study specifies the Instagram account “Amazing Malang”, which is an online media promotion strategy for tourists in Malang aiming to provide effective and efficient tourist information to increase visiting interest. The data collection used simple random sampling technique by distributing online questionnaires to Amazing Malang followers, namely 125 respondents who had been taken the awareness thereof. This research is classified as explanative statistical research using multiple linear regression analysis. Based on the results of simultaneous analysis, EWOM has a positive influence on the interest in visiting Malang by visiting Amazing Malang's social media. While based on the results of the partial analysis, the Expressing Positive Feelings and Helping the Company variables drove significant influence on visiting interest.
Evaluasi Kesuksesan Implementasi Multimedia Auto Recording Smart Hybrid Classroom (MASH Classroom) untuk Mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya menggunakan Unified Theory of Acceptance and Use of Technology (UTAUT) Rizka Amalia Zeny Putri; Admaja Dwi Herlambang; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Evaluation towards the success of MASH Classroom's implementation is required to gain the recommendation that can be used for improving its implementation success' rate. The evaluation is done by using four variables from the Unified Theory of Acceptance and Use of Technology (UTAUT) model, which are performance expectancy, effort expectancy, social influence and facilitating conditions. Quantitative research method with descriptive statistics in this research includes 1273 MASH Classroom user students at FILKOM UB as its population. The samples are determined with Slovin's equation with 10% of error tolerance which obtained 96 MASH Classroom user students at FILKOM UB as the research sample. The results showed that performance expectancy (50,68%), effort expectancy (53,80%), social influence (62,40%) and facilitating conditions (56,20%) is in the neutral category. Recommendations given according to the research results are emphasizing the delivery of RPS in each semester, provision of task-spesific human resource for daily operationalization of the class, allocating MASH Classroom for non-academic student activities, and emphasizing computer-supported collaborative learning (CSCL) by the lecturers through workshop and training.
Sistem Rekomendasi Pemilihan Prioritas Surat Masuk Menggunakan Metode AHP-SAW (Study Kasus: DJBC KANWIL JATIM I) Heryadi Mochamad Ramdani; Edy Santoso; Bayu Rahayudi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

DJBC KANWIL JATIM 1 is a government agency that serves the public in the field of customs and excise. Every day DJBC KANWIL JATIM1 receives letters from all sectors of the region waiting to receive orders to take action. Sometimes the regional head of office is confused about choosing which letter to take action first. Because the head of the regional office must give quick action to the letter that has the highest priority in order to get quick action. Then a letter priority recommendation system is needed that is more efficient in determining which letter is first carried out. In this study, the Analytical Hierarchy Process (AHP) and SAW (Simple Additive Weighted) methods were combined to determine the priority of incoming letters at DJAN KANWIL JATIM I. The combination of AHP and SAW methods is very well used in decision making. The AHP method is used to identify the weights for each criterion taken from the paired comparison matrix, while the SAW method is used to determine the highest priority entry letter for action. Based on the testing using the Spearman Rank Correlation Coefficient calculation produces a value of 0.86015. The results show that the system is running well.
Evaluasi Kualitas Layanan Website Dinas Pariwisata Kabupaten Banyuwangi Dengan Metode e-Govqual, Human Organization Technology (HOT) Fit dan Kano Model Elmanda Krisna Jaya; Admaja Dwi Herlambang; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 4 (2019): April 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study aims to determine the service quality of the DISBUDPAR Banyuwangi site using the e-Govqual method which functions to measure the quality of e-government services consisting of the ease of users (human) as end users, using Human Organization Technology (HOT) -Fit adding Organization features in replacement service quality and two-way relationship (reciprocity) between the organization and net benefits (net benefits) obtained from the system, and the use of the Kano Model method used to obtain the level of user satisfaction (end users). This study collected data with a questionnaire as a research instrument. The research questionnaire consisted of 188 questions with a sample of 100 respondents. The results of the study concluded that the e-Govqual method was in the high category (80.57%), Human Organization Technology (HOT) -Suitable in the high category (81.57%) and the Kano Model was also included in the High category (80.95%). The results of this study will provide a discussion on each method and choose variables that have indicator values based on the average (average). The e-Govqual method needs to improve the indicator section on the Ease of Use, Trust and Content and Information Appearance variables. Human Organizational Technology Method (HOT) Suitable to improve the indicator part of the Human Factor and Technology variables and the Kano Model method needs to improve the indicator section on Function variables and Route Planning, Visual Design and Content and Member Information Management.

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