cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota adm. jakarta timur,
Dki jakarta
INDONESIA
JURNAL DINAMIKA MANAJEMEN DAN BISNIS
Published by Universitas Negeri Jakarta
ISSN : -     EISSN : 26141353     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
This journal encompasses original research articles, review articles, and short communications, including: (1) Strategic Management; (2) Financial Management; (3) Human Resource Management, and (4) Marketing Management. Jurnal Dinamika Manajemen dan Bisnis (JDMB) is published twice a year, in April and September.
Arjuna Subject : -
Articles 101 Documents
 7   8   9   10   11 
The Relationship Between Electronic Service Quality and Electronic Trust with Customer Loyalty in TikTok Shop Users Through Customer Satisfaction in Jabodetabek Febriana, Ayu; Dita Puruwita; Nofriska Krissanya
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 7 No. 2 (2024): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.07.2.5

Abstract

The purpose of this study was to determine the effect of electronic service quality, electronic trust, and customer satisfaction on customer loyalty of TikTok shop users in Jabodetabek. This quantitative research method collects data through questionnaires. A total of 250 respondents were sampled using purposive sampling techniques. The objects taken in this study were respondents who had used TikTok shop, aged 17-30 years, and domiciled in Jabodetabek. This study uses AMOS software version 24 and SEM (Structural Equation Model) to analyze and process research data. The results obtained in this study indicate that electronic service quality and electronic trust have a positive effect on customer satisfaction. In addition, electronic service quality and customer satisfaction have a positive effect on customer loyalty. Electronic service quality and electronic trust through customer satisfaction also have a positive effect on customer loyalty. However, electronic trust has no effect on customer loyalty.
Revealing the Role of Service Quality and Brand Awareness in Shaping Customer Satisfaction Mobile Banking Users Through Excellent Service Wahyu, Wahyu Maulana; Istianah Asas
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 7 No. 1 (2024): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.07.1.7

Abstract

Banking in Indonesia has been actively developing mobile banking-based technology because many already have this facility. Transactional banks in Indonesia, on average, can be said to experience electronic transactions every month, reaching 80-90 percent of the number of customer transactions. The top brand index in mobile banking in this research is trending downward from 2020 to 2022. This is the basis for conducting this research. The research was conducted with a sample of customers who used the mobile banking application and the research was carried out at the Pamekasan Branch KCP. This type of research is quantitative research with secondary data originating from questionnaires. The analysis tool used is SmartPLS with SEM-PLS data analysis techniques. The results of the direct influence research show that the service quality variables (p-value 0.035) and brand awareness (p-value 0.040) have an effect on customer satisfaction, while the service quality variables (p-value 0.278) and brand awareness (p-value 0.216) have no effect on excellent service and excellent service (p-value 0.095) have no effect on customer satisfaction. The indirect influence research results show that excellent service is not an intervening variable between service quality variables (p-value 0.321) and brand awareness (p-value 0.248) on customer satisfaction
Entrepreneurial Fuel for Success: The Influence of Opportunity and Skills on Student Entrepreneurial Motivation Aditya, Shandy; Berutu, Meta Bara; Ramadhan, Zidane
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 7 No. 2 (2024): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.07.2.3

Abstract

This research aims to analyze the influence of skills and opportunities on entrepreneurial motivation among Indonesian students. Using quantitative methods, this research collected data from 314 students who were randomly selected through a digital questionnaire. Regression analysis shows that both skills and opportunities have a significant positive influence on entrepreneurial motivation, with skills having a more dominant impact. These results indicate that developing entrepreneurial skills through education or related programs can increase students' entrepreneurial motivation. It is hoped that these findings can contribute to the entrepreneurship literature in the Indonesian context and help develop more effective entrepreneurship programs in higher education.
Analyst the Investor Intention on Socially Responsible Investment in Batam Using the Theory Of Planned Behavior Moderated by Religion Yandi suprapto; Wirren Chang; Hesniati
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 7 No. 2 (2024): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.07.2.7

Abstract

This study aims to study the investors intention to invest on socially responsible investment (SRI) using a theory called the planned behavior theory, the main research for this study consist of attitude, environmental attitude, social self-efficacy, and subjective norm moderate by religion. In this study, cross sectional data collected using a self-managed questionnaire by looking at several references from previous studies which then been made via Google form and distributed randomly to investors in Batam for 5 months. The sample uses "snowball sampling" with a bare minimum number of respondents is 384 respondents. 384 respondents were collected as a sample, and the results showed that attitude, environmental attitude, self-efficacy, and subjective norm had a strong relationship with the intention to invest in socially responsible investments, while religion did not have a significant moderating effect, and was found to have no significant relationship between variables. This research contributes to both academic research and practical applications in promoting socially responsible investing in Batam while considering the influence of religious beliefs.
Harnessing the Power of A.I Technologies for Optimal Employee Recruitment and Selection Strategies. Syeda Rimsha Kazmi; SH. M. Fakhr-e-Alam Siddiqui; Hammad Zafar
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.5

Abstract

This research delves deeply into the potential impacts of incorporating artificial intelligence (AI) Technologies on the critical Human Resources Management (HRM) functions of recruitment and selection within organizations. Adopting a rigorous quantitative methodology, the study takes an empirical and descriptive approach, collecting data from 213 participants through a survey using scaling sampling techniques. The collected data was then analyzed using the robust capabilities of Structural Equation Modeling (SEM) in the SmartPLS software 4.0. The study's findings provide strong evidence of the significant influence that AI can have on the core HRM activities of selection and recruitment. These insights hold valuable practical implications for human resources professionals operating in Pakistani organizations, offering implementable suggestions to leverage the power of AI while remaining cautious of potential biases. This research underscores the transformative potential of artificial intelligence within the HRM domain, but also emphasizes the critical need for diligent, ethical, and responsible implementation. By striking the right balance, organizations in Pakistan can harness the efficiency, objectivity, and scalability of AI to enhance their talent acquisition and management capabilities, while simultaneously safeguarding against the pitfalls of algorithmic discrimination and other unintended consequences.
The Influence Of Job Placement, Work Experience And Career Development On Employee Performance At The South Sumatra Provincial Pu Bina Marga And Spatial Planning Office Santoso, Teguh; Fauziah Afriyani; Try Wulandari
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.2

Abstract

This research seeks to examine the impact of job placement, work experience, and career development on employee performance at the Office of Public Works Bina Marga and Spatial Planning of South Sumatra Province. “The research used descriptive quantitative methodologies and sampling procedures, using simple random sampling based on the Slovin formula, with a sample size of 130 respondents drawn among 192 ASN workers. Multiple linear regression was used for data analysis. The findings indicated that job placement, work experience, and career advancement each had a favourable and substantial influence on employee performance. Of these characteristics, career advancement has the most significant impact. The three factors concurrently have a substantial impact on employee performance. The correlation coefficient signifies a robust association, but the coefficient of determination reveals that the majority of the variability in employee performance is accounted for by these three components, with a little proportion affected by external variables not included in this research.
The Influence of Customer Experience, Price Perception and Word of Mouth on Purchasing Decisions Sihombing, Maya Angelica Lamtiur Sihombing; Surono
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.1

Abstract

This study aims to analyze the effect of Customer Experience, Price Perception, and Word of Mouth on purchasing decisions at Angel Kebaya. Using a quantitative approach, data was collected through a survey with 150 respondents selected by purposive sampling. The questionnaire was distributed via Google Form in January 2025. The results showed that customer experience, price perception, and word of mouth have a significant influence on purchasing decisions. This research expands the understanding of how these three factors influence purchasing decisions. The findings provide insights for Angel Kebaya to improve customer experience, set competitive prices, and encourage positive word of mouth.
The Impact of Work Engagement and Occupational Stress on Nurse Turnover Intention in Acute Care Hospitals Javaid Akhter, Saheba; Siddiqui, Shaikh Muhammad Fakhre Alam; Zafar, Hammad
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.4

Abstract

Acute care hospital nurse turnover is an important problem that affects patient care, operational efficiency and the overall healthcare outcome. Factors like work engagement and occupational stress can often cause high turnover rates. Previous research in the western context has shown that work engagement is negatively associated with turnover intention and occupational stress is positively related to it, but research in developing countries is scant. Work engagement and occupational stress are investigated as antecedents of turnover intention among nurses in acute care hospitals in Pakistan. Data were collected from 100 nurses using a quantitative approach via a structured survey. Here we analyse the results using Partial Least Squares Structural Equation Modelling (PLS-SEM), and find that work engagement significantly decreases turnover intention and occupational stress significantly increases it. These findings are relevant to the importance of creating a work engaged environment and management of occupational stress in order to increase nurse retention. The results are also useful for healthcare administrators developing retention strategies that will create a supportive work environment that will increase engagement and reduce stress.
Green Purchase Intention Influenced by Attitude, Norms, Control, and Price Sensitivity as a Moderation Khalisatuz Zahro; Gatot Nazir Ahmad; Nofriska Krissanya
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.3

Abstract

The purpose of this descriptive study is to identify the variables that affect a consumer's inclination to purchase eco-friendly personal care items: attitudes, subjective norms, perceived behavioral control, with the moderating variable price sensitivity. Primary data was gathered using a standardized questionnaire and disseminated as part of this quantitative study design to 322 respondents in Jakarta, Indonesia. The findings show that attitudes and subjective norms influence green purchase intention positively, while perceived control of behavior did not relate significantly. Further, it was observed that price sensitivity weakened the strength of relationships among attitude, subjective norms, and purchase intention. These results highlight both personal and social factors associated with sustainable consumption, but price sensitivity acts as the main barrier to eco-friendly purchasing decisions. In addition to offering insightful information for marketers and regulators looking to encourage consumers to make more sustainable decisions, this study deepens our understanding of consumer behavior in the beauty and personal care industry.
The Influence of Personal Characteristics, Knowledge Management and Organizational Support on Work-Life Balance in Hospitals Pinondang Nainggolan; Syaifuddin; Fajar Rezeki Ananda Lubis
JURNAL DINAMIKA MANAJEMEN DAN BISNIS Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JDMB.08.1.6

Abstract

The decrease in the number of patient visits to one of the hospitals is caused by various important factors. Among them may be due to a poor service system. Therefore, this study will examine the Influence of Personal Characteristics, Knowledge Management and Organizational Support on Work-Life Balance. Data collection in the study used literature studies and quantitative descriptive. Data collection was carried out at the Bhayangkara Level II Hospital in Medan. The research sample was 220 people. The results of the study showed that personal characteristics, knowledge management and organizational support had a positive effect on work-life balance at the Bhayangkara Level II Hospital in Medan. So it is concluded that all independent variables have an influence on Work-Life Balance at the Bhayangkara Level II Hospital in Medan.

Page 10 of 11 | Total Record : 101

 7   8   9   10   11 

Filter by Year

2018 2025


Reset
Filter By Issues
All Issue Vol. 8 No. 1 (2025): Jurnal Dinamika Manajemen dan Bisnis Vol. 7 No. 2 (2024): Jurnal Dinamika Manajemen dan Bisnis Vol. 7 No. 1 (2024): Jurnal Dinamika Manajemen dan Bisnis Vol 6 No 2 (2023): Jurnal Dinamika Manajemen dan Bisnis Vol. 6 No. 2 (2023): Jurnal Dinamika Manajemen dan Bisnis Vol 6 No 1 (2023): Jurnal Dinamika Manajemen dan Bisnis Vol. 6 No. 1 (2023): Jurnal Dinamika Manajemen dan Bisnis Vol 5 No 2 (2022): Jurnal Dinamika Manajemen dan Bisnis Vol 5 No 1 (2022): Jurnal Dinamika Manajemen dan Bisnis Vol. 4 No. 2 (2021): Jurnal Dinamika Manajemen dan Bisnis Vol 4 No 1 (2021): Jurnal Dinamika Manajemen dan Bisnis Vol 3 No 2 (2020): Jurnal Dinamika Manajemen dan Bisnis Vol 3 No 1 (2020): Jurnal Dinamika Manajemen dan Bisnis Vol 2 No 2 (2019): Jurnal Dinamika Manajemen dan Bisnis Vol 2 No 1 (2019): Jurnal Dinamika Manajemen dan Bisnis Vol 1 No 2 (2018): Jurnal Dinamika Manajemen dan Bisnis Vol 1 No 1 (2018): Jurnal Dinamika Manajemen dan Bisnis More Issue