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JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Published by Smart Education
ISSN : 26154307     EISSN : 26153262     DOI : -
Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards Change for Development. The journal releases on February and July.
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Articles 3,645 Documents
PENGARUH DISIPLIN KERJA DAN KECERDASAN EMOSIONAL TERHADAP KINERJA PADA KARYAWAN KING’S AUTO SERVICE KOTA TEBING TINGGI Rusmewahni Rusmewahni
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 4 (2025): November 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i4.6839

Abstract

Abstract: This study aims to determine and analyze the effect of work discipline and emotional intelligence on employee performance at King's Auto Service, Tebing Tinggi City. This research employed a quantitative method with an associative approach. The population consisted of 45 employees, and the sampling technique used was total sampling, meaning that all members of the population were selected as research respondents. Data were collected through questionnaires, interviews, and literature studies, and analyzed using multiple linear regression with SPSS version 25. The results indicate that work discipline has a positive and significant effect on employee performance. Emotional intelligence also has a positive and significant effect on employee performance. Simultaneously, work discipline and emotional intelligence have a positive and significant effect on employee performance. The coefficient of determination (R²) of 0.461 indicates that work discipline and emotional intelligence explain 46.1% of the variation in employee performance, while the remaining 53.9% is influenced by other variables outside the scope of this study. Therefore, improving work discipline and emotional intelligence can enhance employee performance at King's Auto Service, Tebing Tinggi City. Keywords: work discipline; emotional intelligence; employee performance.   Abstrak: Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh disiplin kerja dan kecerdasan emosional terhadap kinerja karyawan pada King's Auto Service Kota Tebing Tinggi. Penelitian ini menggunakan metode kuantitatif dengan pendekatan asosiatif. Populasi dalam penelitian ini berjumlah 45 orang karyawan, dengan teknik pengambilan sampel menggunakan total sampling, sehingga seluruh populasi dijadikan sampel penelitian. Data dikumpulkan melalui kuesioner, wawancara, dan studi pustaka, kemudian dianalisis menggunakan analisis regresi linier berganda dengan bantuan program SPSS versi 25. Hasil penelitian menunjukkan bahwa disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Kecerdasan emosional juga berpengaruh positif dan signifikan terhadap kinerja karyawan. Secara simultan, disiplin kerja dan kecerdasan emosional berpengaruh positif dan signifikan terhadap kinerja karyawan. Nilai koefisien determinasi (R²) sebesar 0,461 menunjukkan bahwa disiplin kerja dan kecerdasan emosional mampu menjelaskan sebesar 46,1% variasi kinerja karyawan, sedangkan sisanya sebesar 53,9% dipengaruhi oleh variabel lain di luar penelitian. Dengan demikian, peningkatan disiplin kerja dan kecerdasan emosional dapat meningkatkan kinerja karyawan pada King's Auto Service Kota Tebing Tinggi. Kata Kunci: disiplin kerja; kecerdasan emosional; kinerja karyawan.
PENGARUH DISIPLIN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA NUSANTARA TYRE & SERVICE SHOP TEBING TINGGI Rusmewahni Rusmewahni
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 8 No. 2 (2025): May 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i2.6841

Abstract

Abstract: This study aims to determine the effect of discipline and the work environment on employee performance at Nusantara Tyre & Service Shop Tebing Tinggi. A quantitative research method was employed, utilizing SPSS software (version 25.00). The study is replicative in nature. The sample consisted of 37 respondents. Data collection was conducted using questionnaires with a Likert scale. Multiple linear regression analysis was used to analyze the data. The results indicate that: 1) discipline affects employee performance at Nusantara Tyre & Service Shop Tebing Tinggi; 2) the work environment affects employee performance at Nusantara Tyre & Service Shop Tebing Tinggi; and 3) discipline and the work environment simultaneously affect employee performance at Nusantara Tyre & Service Shop Tebing Tinggi. Keywords: discipline; work environment; employee performance   Abstrak: Penelitian ini bertujuan untuk mengetahui Pengaruh Disiplin Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Nusantara Tyre & Service Shop Tebing Tinggi. Metode penelitian yang digunakan adalah metode kuantitatif dengan menggunakan bantuan program SPSS versi 25.00. Sifat penelitian yang digunakan yaitu replikasi. Sampel penelitian ini sebanyak 37 responden. Metode pengumpulan data yang digunakan yaitu kuesioner dengan pengkuran skala likert. Metode analisis yang digunakan dalam penelitian ini yaitu menggunakan analisis regresi linier berganda. Hasil penelitian ini yaitu 1) disiplin berpengaruh terhadap kinerja karyawan di Nusantara Tyre & Service Shop Tebing Tinggi. 2) lingkungan kerja berpengaruh terhadap kinerja karyawan di Nusantara Tyre & Service Shop Tebing Tinggi. 3) disiplin dan lingkungan kerja berpengaruh secara simultan terhadap kinerja karyawan di Nusantara Tyre & Service Shop Tebing Tinggi. Kata Kunci : disiplin; lingkungan kerja; kinerja karyawan.
PENGARUH LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI PT BANK SUMUT CABANG TEBING TINGGI Rusmewahni Rusmewahni
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 7 No. 4 (2024): November 2024
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v7i4.6842

Abstract

Abstract: This study aims to identify and analyze the influence of the work environment and work discipline on employee performance at the Tebing Tinggi Branch of PT Bank Sumut. The background of this study is based on the fact that employee performance has not yet been optimal, as indicated by the persistent gap between performance targets and actual results; therefore, efforts are needed to improve the factors that influence performance, particularly the work environment and work discipline. The study employed a quantitative method using a replication research approach. The study population consisted of all 35 employees at the Tebing Tinggi Branch of PT Bank Sumut. A saturated sampling technique was used, meaning the entire population served as the sample. Data collection was conducted through questionnaires, interviews, and a literature review. Data analysis involved validity and reliability tests, classical assumption tests, multiple linear regression analysis, the coefficient of determination (R²), t-tests, and F-tests using SPSS software. The results of the study indicate that, in part, the work environment has a positive and significant effect on employee performance, with a calculated t-value of 4.689—greater than the critical t-value of 2.034—and a significance level of 0.000 < 0.05. Based on the results of this study, it can be concluded that the better the work environment and the higher the level of work discipline among employees, the higher the employee performance at PT Bank Sumut’s Tebing Tinggi Branch. Therefore, the company is advised to continue improving the quality of the work environment and to strengthen the enforcement of work discipline in order to optimally support improvements in employee performance. Keywords: work environment; work discipline; employee performance.   Abstrak: Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh lingkungan kerja dan disiplin kerja terhadap kinerja karyawan pada PT Bank Sumut Cabang Tebing Tinggi. Latar belakang penelitian ini didasarkan pada belum optimalnya pencapaian kinerja karyawan yang ditunjukkan oleh masih adanya kesenjangan antara target dan realisasi kinerja, sehingga diperlukan upaya untuk meningkatkan faktor-faktor yang memengaruhi kinerja, khususnya lingkungan kerja dan disiplin kerja. Penelitian menggunakan metode kuantitatif dengan pendekatan penelitian replikasi. Populasi penelitian adalah seluruh karyawan PT Bank Sumut Cabang Tebing Tinggi yang berjumlah 35 orang. Teknik pengambilan sampel menggunakan sampel jenuh sehingga seluruh populasi dijadikan responden. Pengumpulan data dilakukan melalui kuesioner, wawancara, dan studi pustaka. Analisis data menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, koefisien determinasi (R²), uji t, dan uji F dengan bantuan program SPSS. Hasil penelitian menunjukkan bahwa secara parsial lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan dengan nilai t hitung sebesar 4,689 lebih besar dari t tabel 2,034 dan nilai signifikansi sebesar 0,000 < 0,05. Disiplin kerja juga berpengaruh positif dan signifikan terhadap kinerja karyawan dengan nilai t hitung sebesar 3,749 lebih besar dari t tabel 2,034 dan nilai signifikansi sebesar 0,001 < 0,05. Berdasarkan hasil penelitian tersebut dapat disimpulkan bahwa semakin baik lingkungan kerja dan semakin tinggi disiplin kerja yang dimiliki karyawan, maka semakin meningkat pula kinerja karyawan pada PT Bank Sumut Cabang Tebing Tinggi. Oleh karena itu, perusahaan disarankan untuk terus meningkatkan kualitas lingkungan kerja serta memperkuat penerapan disiplin kerja guna mendukung peningkatan kinerja karyawan secara optimal. Kata Kunci : lingkungan kerja; disiplin kerja; kinerja karyawan.
ANALISIS KEKUATAN STRUKTUR JEMBATAN TABAYANG DI KOTA TANJUNGBALAI MENGGUNAKAN METODE MOMEN INERSIA Junaidi Siahaan; Adhyaksa Dealova Lubis; Rahmat Hidayat Samosir; Abdul Wahid Syabana
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6843

Abstract

Abstract: Structural analysis research on the Tabayang Bridge in TANJUNG BALAI City, North Sumatra. To determine the structural resistance of the Tabayang Bridge using the moment of inertia method formula,  The research on the resistance of the Tabayang Bridge, which has a total length of 600 m, the beam is divided into three cross-sectional segments (top, middle, web, and bottom with the following provisions): Upper flange (Concrete Plate): Width ????1 = 120 cm, Thickness ℎ1 = 20 cm. Web (Beam Web): Thickness ????2 = 15 cm, Height ℎ2 = 140 cm. Lower flange (Bottom Load): Width ????3 = 50 cm, Height ℎ3 = 30 cm. The results of the study indicate that the maximum bending stress that occurs (11.40 MPa) is smaller than the allowable compressive strength of the concrete (σ_permit = 15 MPa), so the Tabayang Bridge girder cross-section is declared SAFE against the planned bending load. The moment of inertia is a crucial parameter in bridge structural strength analysis because it determines the cross-section's ability to withstand bending forces and control deflection. The greater the moment of inertia, the greater the structural stiffness and the smaller the stress and deflection caused by loading. Therefore, calculating the moment of inertia is a key step in the planning and safety evaluation of bridge structures, ensuring that the resulting structure meets the strength, stiffness, and safety requirements of civil engineering standards. Keywords: Analysis of the durability of the Tabayang Bridge using the moment of inertia method  Abstrak: Penelitian analisa struktur Jembatan Tabayang di Kota TANJUNG BALAI Sumatra Utara ,Untuk mengetahui ketahanan struktur pada jembatan tabayang yang menggunakan rumus metode momen inersia, Penelitian ketahanan jembatan tabayang yang memiliki panjang total 600 m balok tersebut dibagi menjadi 3 segmen penampang (atas,tengah,web dan bawah dengan ketentuan), Flens atas (Plat Beton) : Lebar ????1 = 120 cm, Tebal ℎ1 = 20 cm. Web (Badan Balok) : Tebal ????2 = 15 cm, Tinggi ℎ2 = 140 cm Flens bawah (Beban Bawah) : Lebar ????3 = 50 cm, Tinggi ℎ3 = 30 cm. Hasil dari penelitian tersebut pada tegangan lentur maksimum yang terjadi (11.40 MPa) lebih kecil dari kuat tekan izin beton (σ_izin = 15Mpa), maka penampang gelagar Jembatan Tabayang dinyatakan AMAN terhadap beban lentur yang direncanakan. Momen inersia merupakan parameter penting dalam analisis kekuatan struktur jembatan karena menentukan kemampuan penampang dalam menahan gaya lentur dan mengendalikan lendutan. Semakin besar nilai momen inersia, semakin tinggi kekakuan struktur dan semakin kecil tegangan serta lendutan yang terjadi akibat pembebanan. Oleh karena itu, perhitungan momen inersia menjadi salah satu tahapan utama dalam perencanaan dan evaluasi keamanan struktur jembatan, sehingga konstruksi yang dihasilkan memenuhi persyaratan kekuatan, kekakuan, dan keselamatan sesuai standar teknik sipil. Kata Kunci: Analisis ketahanan Jembatan Tabayang Metode momen inersia.
EMAS SEBAGAI INSTRUMEN SAFE HAVEN DALAM PORTOFOLIO MODERN: TINJAUAN LITERATUR SISTEMATIS PASCA KRISIS GLOBAL Imelda Regina Sumayku; Novie P. Sibilang
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 3 (2026): June 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i3.6844

Abstract

Abstract: This study aims to identify, evaluate, and synthesize empirical evidence regarding the role of gold as a safe-haven, hedge, and diversifier instrument in modern portfolios, employing a Systematic Literature Review (SLR) approach within the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) framework. Articles were analyzed using thematic synthesis, involving a coding process based on crisis characteristics, econometric methods, and market types. Out of 309 articles identified across the Scopus, Web of Science, ScienceDirect, and Google Scholar databases, 20 met all inclusion criteria for the 2020–2026 period. The synthesis results indicate that gold's effectiveness as a safe haven is conditional and dynamic rather than universal and static: gold proved effective in protecting portfolio value during structural financial crises—such as the 2008 Global Financial Crisis—and prolonged geopolitical tensions like the Russia-Ukraine conflict, yet it lost its protective function during the initial phases of sudden liquidity crises, such as the COVID-19 pandemic. Key moderating factors identified include crisis typology, gold market volatility, interest rate policies, exchange rate dynamics, and market characteristics—including structural differences between developed markets and emerging markets like Indonesia. The emergence of crypto-assets has not fully displaced gold's position; instead, it creates opportunities for strategic complementarity that can enhance risk-adjusted returns in modern portfolio construction. Keywords: safe haven; gold; systematic literature review; portfolio management; cryptocurrency   Abstrak: Penelitian ini bertujuan mengidentifikasi, mengevaluasi, dan mensintesis bukti empiris mengenai peran emas sebagai instrumen safe haven, hedge, dan diversifier dalam portofolio modern melalui pendekatan Systematic Literature Review (SLR) dengan kerangka Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). Artikel dianalisis menggunakan thematic synthesis dengan proses coding berdasarkan karakteristik krisis, metode ekonometrika, serta tipe pasar. Dari 309 artikel yang diidentifikasi melalui basis data Scopus, Web of Science, ScienceDirect, dan Google Scholar, sebanyak 20 artikel memenuhi seluruh kriteria inklusi untuk rentang periode 2020–2026. Hasil sintesis menunjukkan bahwa efektivitas emas sebagai safe haven bersifat kondisional dan dinamis, bukan universal dan statis: emas terbukti efektif melindungi nilai portofolio dalam konteks krisis finansial struktural seperti Global Financial Crisis 2008 serta tekanan geopolitik berkepanjangan seperti konflik Rusia–Ukraina, namun kehilangan fungsi protektifnya selama fase awal krisis likuiditas mendadak seperti pandemi Covid-19. Faktor-faktor moderasi utama yang teridentifikasi mencakup tipologi krisis, tingkat volatilitas pasar emas itu sendiri, kebijakan suku bunga, dinamika nilai tukar, serta karakteristik pasar, termasuk perbedaan struktural antara pasar maju dan emerging market seperti Indonesia. Kehadiran aset kripto tidak sepenuhnya menggantikan posisi emas, melainkan membentuk peluang komplementaritas strategis yang dapat meningkatkan risk-adjusted return dalam konstruksi portofolio modern. Kata kunci: safe haven; emas; systematic literature review; manajemen portofolio;   cryptocurrency
DARI LITERASI MENUJU KEBERADABAN DIGITAL: REKONSTRUKSI ETIKA WARGA NEGARA DIGITAL INDONESIA 2020-2026 Recy Harviani Zurwanty; Sri Rahayu; Fatimatuz Zahrah
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 4 (2026): August 2026 (1)
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i4.6864

Abstract

Abstract: Internet penetration in Indonesia continues to increase, but this has not been matched by responsible digital behavior. This study analyzes the development of digital ethics research in Indonesia from 2020 to 2026 through a qualitative literature review with Braun and Clarke's thematic analysis of 34 articles purposively selected from Google Scholar, Crossref, Garuda, DOAJ, and SINTA. Coding was conducted using NVivo 14, while the validity of the findings was strengthened through source triangulation, audit trails, and peer debriefing. The analysis identified four interrelated themes: the normalization of unethical behavior such as cyberbullying and plagiarism; low digital reasoning that accelerates the spread of disinformation; the dilemma between freedom of expression and digital responsibility; and the reconstruction of ethics through strengthening digital literacy and citizenship. Weak digital reasoning has been shown to reinforce unethical behavior while hindering the formation of a responsible digital culture. This study concludes that the challenges of digital ethics in Indonesia are rooted in socio-cultural factors, so strengthening them requires ongoing collaboration between the government, educational institutions, platform providers, and the community.
EXPLAINABLE RULE-BASED FALL DETECTION FOR EDGE DEVICES USING MEDIAPIPE Louis Ferdinand Boesday; Yetursance Y. Manafe; Tirsa J. Saruan; Abdi K. Radja
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 4 (2026): August 2026 (1)
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i4.6867

Abstract

Abstract: Falls represent a leading cause of injury-related mortality among elderly individuals, demanding reliable automated detection deployable in resource-constrained environments. Existing vision-based approaches predominantly employ machine learning classifiers requiring large labelled datasets, substantial training pipelines, and GPU-class hardware, impeding rapid clinical deployment. This paper presents an explainable, fully rule-based real-time fall detection system implemented in Python using MediaPipe Pose, designed to operate on commodity edge devices without any training dataset. The system comprises three tightly integrated layers: (1) a mathematical formulation layer computing vector-based torso angle, distance-ratio body normalization, and frame-to-frame CoM velocity; (2) a temporal modeling layer combining a deterministic four-state Finite State Machine with a sliding-window motion energy analysis; and (3) a robustness evaluation across three camera viewing angles, two lighting conditions, and three fall types. Experimental validation yields a sensitivity of 91.8%, specificity of 95.8%, and F1-score of 93.1%, with a mean end-to-end detection latency of 140.1 ms on Raspberry Pi 4—satisfying a 200 ms real-time constraint while consuming only 72.5% mean CPU and 284 MB RAM. The rule-based architecture provides full decision auditability without black-box models, aligning with emerging XAI requirements for medical device regulation. Keywords: Periodic Table of Elements; Chemistry Teaching Materials; Spiritual Values; Discovery Learning.   Abstrak: Kondisi Jatuh merupakan penyebab utama kematian akibat cedera di kalangan lansia, sehingga membutuhkan deteksi otomatis yang andal dan dapat diterapkan di lingkungan dengan keterbatasan sumber daya. Pendekatan berbasis visi yang ada sebagian besar menggunakan pengklasifikasi pembelajaran mesin yang membutuhkan kumpulan data berlabel besar, alur pelatihan yang substansial, dan perangkat keras kelas GPU, yang menghambat penerapan klinis yang cepat. Makalah ini menyajikan sistem deteksi jatuh waktu nyata yang dapat dijelaskan dan sepenuhnya berbasis aturan yang diimplementasikan dalam Python menggunakan MediaPipe Pose, yang dirancang untuk beroperasi pada perangkat edge komoditas tanpa kumpulan data pelatihan apa pun. Sistem ini terdiri dari tiga lapisan yang terintegrasi erat: (1) lapisan formulasi matematika yang menghitung sudut tubuh berbasis vektor, normalisasi tubuh rasio jarak, dan kecepatan CoM antar frame; (2) lapisan pemodelan temporal yang menggabungkan Mesin Keadaan Terbatas empat keadaan deterministik dengan analisis energi gerak jendela geser; dan (3) evaluasi ketahanan di tiga sudut pandang kamera, dua kondisi pencahayaan, dan tiga jenis jatuh. Validasi eksperimental menghasilkan sensitivitas 91,8%, spesifisitas 95,8%, dan skor F1 93,1%, dengan latensi deteksi ujung-ke-ujung rata-rata 140,1 ms pada Raspberry Pi 4—memenuhi batasan waktu nyata 200 ms sambil hanya mengonsumsi 72,5% CPU rata-rata dan 284 MB RAM. Arsitektur berbasis aturan memberikan kemampuan audit keputusan penuh tanpa model kotak hitam, selaras dengan persyaratan XAI yang muncul untuk regulasi perangkat medis. Kata Kunci: Deteksi jatuh, MediaPipe Pose, komputasi tepi, sistem berbasis aturan, kecerdasan buatan dengan keadaan terbatas, AI yang dapat dijelaskan, perawatan lansia, pemantauan real-time
HUBUNGAN DUKUNGAN SOSIAL REKAN KERJA TERHADAP BURNOUT DI PT. ANDALAN BERJAYA NUSANTARA Atika Rahmi. AW; M. Surya Affandi; Hairul Anwar Dalimunthe; Walyono Walyono
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i4.6870

Abstract

Abstract: This study aims to determine the Correlation of Co-Worker Social Support on Burnout at PT. Andalan Berjaya Nusantara. Burnout is a state of physical, emotional and mental exhaustion. Many factors can influence burnout in employees, one of which is the social support of co-workers. The purpose of this study is to The Effect of Co-Worker Social Support on Burnout in employees who should be able to get social support from fellow co-workers. Co-worker social support greatly influences employee performance and comfort at work. This study is a descriptive quantitative correlational study. The study population was 70 employees with a sample of 70 employees. The data collection technique used a scale of co-worker social support and a burnout scale. The data analysis technique used a product moment correlation. The results of the study between democratic parenting styles and self-adjustment have a positive and significant relationship, this is evidenced by the data analysis obtained r count = -0.821 and p = 0.000 (p <0.05), the conclusion of the study there is a negative relationship between co-worker social support and burnout, where the higher the social support received, the lower the burnout. Keywords: Social Support Co-Workers, Burnout, Worker   Abstrak: Penelitian ini bertujuan untuk mengetahui Hubungan Dukungan Sosial Rekan Kerja terhadap Burnout di PT. Andalan Berjaya Nusantara. Burnout adalah suatu keadaan keletihan (exhaustion) fisik, emosional dan mental. Banyak faktor yang dapat mempengaruhi burnout pada karyawan, salah satunya adalah dukungan sosial rekan kerja. Tujuan penelitian ini adalah untuk Pengaruh Dukungan Sosial Rekan Kerja terhadap Burnout pada karyawan yang seharusnya dapat mendapatkan dukungan sosial dari sesama rekan kerja. Dukungan sosial rekan kerja sangat berpengaruh terhadap kinerja dan kenyamanan karyawan dalam bekerja. Penelitian ini merupakan penelitian deskriptif kuantitatif korelasional. Populasi penelitian sebanyak 70 karyawan dengan sampel sebanyak 70 karyawan. Teknik pengumpulan data menggunakan skala dukungan sosial rekan kerja dan skala burnout. Teknik analisis data menggunakan korelasi product moment. Hasil penelitian antara dukungan sosial rekan kerja dengan burnout mempunyai hubungan yang positif dan signifikan, hal ini dibuktikan dengan analisis data diperoleh nilai r hitung = -0,821 dan p = 0,000 (p < 0,05), kesimpulan penelitian terdapat hubungan yang negatif antara dukungan sosial rekan kerja dengan burnout, dimana semakin tinggi dukungan sosial yang diterima makan burnout semakin rendah. Kata Kunci: Dukungan Sosial, Burnout, Karyawan
MANAJEMEN MEDIA RELATIONS DALAM SITUASI KRISIS: PERAN FORUM WARTAWAN DALAM MENJAGA SENTIMEN PUBLIK BUMD Hendri Hendri; Dewi Anggraini; Elserra Siemin Ciamas; Anggia Arif; Mega Sanjaya
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6871

Abstract

Abstract: This study investigates the strategic management of media relations by Public Relations (PR) practitioners in Badan Usaha Milik Daerah (BUMD) during operational crises, focusing specifically on the pivotal role of Forum Wartawan Tirtanadi (Forwadi) in shaping and sustaining public sentiment. Employing a qualitative descriptive approach grounded in Situational Crisis Communication Theory (SCCT), primary data were gathered through structured, in-depth interviews with PR executives, operational leaders, and media partners at PDAM Tirtanadi Medan. The study addresses the critical challenge of information fragmentation and public anxiety stemming from service disruptions. Findings demonstrate that PDAM Tirtanadi mitigates negative public sentiment through a multi-tiered media relations strategy: executing rapid field-data verification, establishing transparent digital communication hubs via specialized journalist forums, and leveraging local community networks alongside broadcast media. The integration of structured media partnerships with empirical, photo-documented field reporting significantly diminishes public skepticism and stabilizes organizational trust during critical service outages. The research underscores the imperative for continuous crisis communication training and real-time digital integration between field operations and PR departments in public service enterprises. Keywords: Media Relations, Crisis Communication, Forum Wartawan, Public Sentiment, BUMD, SCCT   Abstrak: Penelitian ini bertujuan untuk menginvestigasi secara mendalam manajemen media relations yang dijalankan oleh Public Relations (PR) Badan Usaha Milik Daerah (BUMD) dalam situasi krisis operasional, dengan fokus utama pada peran strategis Forum Wartawan Tirtanadi (Forwadi) dalam mengelola dan menjaga sentimen publik. Menggunakan pendekatan kualitatif deskriptif yang dilandasi kerangka Situational Crisis Communication Theory (SCCT), data primer dikumpulkan melalui wawancara mendalam terstruktur bersama praktisi PR, pimpinan unit operasional, serta jurnalis mitra di PDAM Tirtanadi Medan. Penelitian ini menyoroti tantangan utama berupa fragmentasi informasi dan keresahan publik akibat gangguan distribusi air. Hasil penelitian menunjukkan bahwa PDAM Tirtanadi meredam sentimen negatif publik melalui strategi media relations bertingkat: verifikasi data teknis lapangan secara cepat, pembentukan pusat komunikasi digital yang transparan melalui forum wartawan khusus, serta pemanfaatan jejaring komunitas lokal dan media penyiaran. Integrasi antara kemitraan media yang terstruktur dan pelaporan berbasis bukti faktual di lapangan terbukti secara signifikan menekan spekulasi publik dan memulihkan kepercayaan terhadap BUMD. Studi ini menyimpulkan pentingnya pelatihan komunikasi krisis secara berkelanjutan serta integrasi data real-time antara tim operasional dan tim PR pada BUMD pelayanan publik. Kata kunci: Media Relations, Krisis Komunikasi, Forum Wartawan, Sentimen Publik, BUMD, SCCT
OPTIMASI SDM MELALUI ADOPSI TEKNOLOGI DIGITAL: PERAN LITERASI TEKNOLOGI DAN PELATIHAN BERBASIS DIGITAL DI KECAMATAN PEMATANG BANDAR Rina Friska Bintang Siahaan; Dewi Anggraini; Elserra Siemin Ciamas; Wilinny Wilinny; Weny Weny
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol. 9 No. 2 (2026): April 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i2.6872

Abstract

Abstract: This study investigates the optimization of Human Resources (HR) through the adoption of digital technology in public service and agricultural MSME operations within Pematang Bandar Subdistrict, Simalungun Regency. The research focuses on the pivotal role of digital literacy and technology-based training in driving work efficiency and service quality. Utilizing a qualitative descriptive approach grounded in the Technology Acceptance Model (TAM) and Human Resource Development (HRD) theories, primary data were gathered through in-depth interviews and field observations involving subdistrict administrative staff, local MSME actors, and community leaders. The findings reveal that while technological infrastructure has been introduced, the primary bottleneck in digital transformation lies in varying levels of HR digital literacy and resistance to technological change. Implementing structured, ongoing digital training combined with continuous technical mentoring significantly enhances HR readiness, reduces operational delays, and improves service delivery. This study highlights the necessity of strategic HR technology integration and tailored capacity-building programs to achieve sustainable regional development in rural-urban transition areas such as Pematang Bandar. Keywords: Human Resources, Digital Technology Adoption, Digital Literacy, HR Training, Pematang Bandar, TAM.   Abstrak: Penelitian ini bertujuan untuk menganalisis optimasi Sumber Daya Manusia (SDM) melalui adopsi teknologi digital pada instansi pelayanan publik dan pelaku UMKM di Kecamatan Pematang Bandar, Kabupaten Simalungun. Fokus utama penelitian ini tertuju pada peran penting literasi teknologi dan pelatihan berbasis digital dalam meningkatkan efisiensi kerja serta kualitas pelayanan. Menggunakan pendekatan kualitatif deskriptif yang dilandasi kerangka Technology Acceptance Model (TAM) dan pengembangan SDM, data primer dikumpulkan melalui wawancara mendalam dan observasi lapangan bersama aparatur kecamatan, pelaku usaha lokal, serta tokoh masyarakat Pematang Bandar. Hasil penelitian menunjukkan bahwa kendala utama transformasi digital di daerah ini bukan hanya ketersediaan infrastruktur, melainkan ketimpangan tingkat literasi digital SDM dan adanya resistensi terhadap perubahan sistem kerja konvensional. Pelaksanaan pelatihan digital yang terstruktur dan pendampingan teknis secara berkelanjutan terbukti secara signifikan meningkatkan kesiapan SDM, memangkas birokrasi operasional, serta mengoptimalkan kualitas pelayanan publik. Studi ini menyimpulkan pentingnya integrasi strategi teknologi SDM yang inklusif guna mendorong pembangunan daerah yang berkelanjutan di Pematang Bandar. Kata kunci: Sumber Daya Manusia, Adopsi Teknologi Digital, Literasi Digital, Pelatihan SDM, Pematang Bandar, TAM.