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Almana : Jurnal Manajemen dan Bisnis
Published by Universitas Langlangbuana
ISSN : 25794892     EISSN : 26558327     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Almana: Jurnal Manajemen dan Bisnis merupakan jurnal yang diperuntukkan agar dosen dan mahasiswa prodi manajemen dapat menuangkan karya ilmiah mereka melalui wadah jurnal ALMANA. Juga dapat menyerap karya ilmiah dosen dan mahasiswa dari luar perguruan tinggi UNLA.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 598 Documents
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The Influence of Supervisor, Teamwork, and Discipline on Employee Performance Sembiring, Nia Mutiara; Syarifuddin, Syarifuddin
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2298

Abstract

PT Dinamika Nuansa Absolute is a company engaged in the field of outsourcing, providing call center services. An organization greatly relies on human resources to achieve its goals. This necessitates the proper and effective management of human resources within the company or organization. Numerous factors can influence human resources, such as supervision, teamwork, discipline, and employee performance. The purpose of this research is to analyze the impact of Supervision, Teamwork, and Discipline on Employee Performance at PT Dinamika Nuansa Absolute. This research employs a quantitative approach with descriptive and causality research types. Non-probability sampling using the saturated sample method was conducted, resulting in 102 respondents from PT Dinamika Nuansa Absolute. Data analysis techniques include descriptive analysis and multiple linear regression analysis. The findings partially indicate that Supervision, Teamwork, and Discipline individually have a positive and significant influence on employee performance. Additionally, when considered together, Supervision, Teamwork, and Discipline collectively exert a significant influence on employee performance. The results suggest that the independent variables (Supervision, Teamwork, and Discipline) account for 45% of the variance in employee performance, with the remaining 55% influenced by unexamined factors.
The Influence of Product Price, Outlet Location, and Discounts on the Interest to Rebuy Sinurat, Andrio Avelino; Simanjorang, Elida Florentina Sinaga; Zebua, Yuniman
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2314

Abstract

Product prices, outlet locations, and discounts are several important factors in influencing consumer repurchase intentions. Reasonable and affordable prices can encourage consumers to buy products again. Strategic and easily accessible sales locations can also increase consumer interest in repurchasing a product. The discount at a lower price will broaden consumer interest to make repeat purchases. This study aims to describe and test how much influence partially and simultaneously the price, outlet location, and discount variables have on repurchasing interest for popcorn snacks in the city of Rantauprapat. This type of research is quantitative descriptive research with 100 respondents. The results of the research show that partially the price, outlet location, and environment variables have a positive and significant effect on the intention to repurchase popcorn snacks. The location of popcorn sales outlets that are easy to reach and easy to find is the most dominant reason for a consumer to make a repeat purchase, then the price is competitive according to taste and followed by a discount for purchasing a certain amount. Simultaneously it also shows that price, location, and discount have a positive and significant effect on the intention to repurchase popcorn in the city of Rantauprapat.
The Influence of Employee Performance on Service Quality Sukmara, Sukmara; Sumiati, Nia; Barokah, Rezky Barokah Afiahtul
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2317

Abstract

The background for conducting this research is to provide additional information and input for the Bandung City Regional Secretariat and the Regional Government in general as a basis for input for decision-making in the context of evaluation and improvement. This study aims to determine whether employee performance affects the quality of service at the General Section of the Bandung City Regional Secretariat. The research methods used are descriptive and verification methods. The population in this study were employees at the General Section of the Regional Secretariat of the City of Bandung, totaling 60 people. The sampling technique is non-probability sampling using a saturated sample, so the number of samples is 60 employees in the General Section of the Regional Secretariat of the City of Bandung. The data collection technique used in this study was through a research questionnaire with a Likert scale type. Data analysis used in this research is simple linear regression analysis using SPSS software. The results of the study show that employee performance influences the quality of service at the General Section of the Bandung City Regional Secretariat. The magnitude of the influence of employee performance on service quality is 37.4%.
Determinants of Customer Satisfaction in Chatbot Use Amelia, Amelia; Sartika, Fani; Murad, Suryani; Ufra, Nazmatul
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2345

Abstract

Chatbots are becoming increasingly popular in business due to their ability to deliver immediate responses to customers. However, there is limited empirical evidence focusing on customers’ perspectives. This study aims to investigate the determinants of customer satisfaction in chatbot use as well as provide an overview of chatbot users in Indonesia. The research uses quantitative methods and descriptive types of research, with the number of samples being 150 chatbot users. All data collected met the criteria for validity and reliability and were analyzed descriptively and quantitatively through multiple linear regression methods. The research showed that most of the respondents were male chatbot users, aged 18–29 years, had last used chatbots between 1–3 months ago, and used chatbots to convey their complaints/problems. It is also known that banking chatbots are the most frequently used chatbots. Additionally, perceived usefulness and perceived ease of use are the determinants of customer satisfaction in chatbot use. Of these two factors, perceived usefulness has a dominant influence on chatbot consumer (user) satisfaction in Indonesia.
The Role of Price, Taste, and Brand Image in Purchasing Decisions Yahya, Moch Roziqi; Ambarwati, Rita
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2347

Abstract

Each company innovates its product as a result of developing food varieties that produce similar goods. This study aims to determine the effect of price, taste, and brand image on purchasing decisions for Mie Sedaap Ayam Bakar Limau located in Sidokerto Village, Sidoarjo Regency. This exploration uses quantitative techniques. information collection technique using a Simple Random Sampling Technique. the sample in this study amounted to 100 respondents. Collecting data used in this study using a questionnaire with a Likert scale. The data analysis used is the classical assumption test and multiple linear regression analysis. Hypothesis testing uses the F, t, and R2 tests. The results of this study indicate that simultaneously price, taste, and brand image have a positive and significant effect on purchasing decisions. Fcount is 160.249 > Ftable 2.699 and a significance value of 0.000b <0.05. Partially the price is a very positive and significant effect. Taste has a positive and significant effect. Brand image has a positive and significant effect on purchasing decisions for Mie Sedaap Ayam Bakar Limau.
Analysis of Physical Evidence and Promotion of Braga Tourism Village on the Interest in Visiting Tourists Oktaviani, Desy; Sukma, Andhi; Latifah, Ifa; Al Hafidz, Salma Nur
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2353

Abstract

Interest in visiting is an encouragement that arises from within each individual to visit a tourist attraction. Interest in visiting tourists to a tourist attraction is influenced by several factors such as physical evidence and promotions carried out by the manager. If the value of physical evidence and promotional activities is increased, then tourist visits will also increase to a tourist attraction. This study aims to determine the effect of physical evidence and promotion on Tourist Interest in Braga Tourism Village in Bandung City. This study uses quantitative methods with descriptive analysis and verification approaches. The population of this study were prospective tourists who would visit the city of Bandung. The data that has been collected and obtained from the results of this study was then calculated using the SPSS ver. 25 application. 25. From the results of this test, it can be concluded that physical evidence has a significance value of 0.038 less than 0.05 so it can be concluded that it has a positive and significant influence on visiting interest. Promotion also has a significance value of 0.000 less than 0.05 so it can be concluded that the promotion variable has a significant effect on tourist interest.
Financial Distress Analysis to Predict Company Bankruptcy Using the Modified Altman Method Ilyas, Muhammad; Sari, Ema; Umar, Fitriana
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 1 (2024): April
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i1.2365

Abstract

Financial distress is a condition where the company experiences a decline in its financial condition before bankruptcy. To avoid this condition, the company must pay attention to its financial condition both in terms of its balance sheet and income statement using financial statement analysis techniques, such as the Altman model. The purpose of this study is to analyze the occurrence of Financial Distress to predict company bankruptcy using the Modified Altman method using 3 classification categories namely safe, gray, and distress. A quantitative approach was used in this study with a total population of all companies listed on the JII and the sample selection using a purposive sampling technique so that a sample of 13 companies was obtained. Based on the Altman Z-score analysis, the results show that: 8 companies are consistently in the Safe category for 5 years with a cut-off value> 2.9. Then, if analyzed as a whole, the mean value obtained from all companies is 5.7688> 2.9. This value illustrates that on average all companies listed on the Jakarta Islamic Index in 2018-2022 are in the safe category.
Factors Influencing Indonesian Skincare Purchase Decision Using Korean Brand Ambassador with Purchase Intention as Intervening Variable Syaharni, Dian Sabrina; Kesumahati, Erilia
Almana : Jurnal Manajemen dan Bisnis Vol 7 No 3 (2023): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v7i3.2371

Abstract

Skincare is one of the most important human needs at this time around the world, including in Indonesia. Attention to skin health to avoid skin problems has a very big impact. Various ways are used by companies to attract consumers to buy their products. This study aims to analyze the factors that influence purchase decisions. The research method uses a quantitative method by distributing questionnaires to people who use skincare in Batam City. The total number of respondents obtained was 440. The method of data analysis used Smart PLS version 3. The results of the research hypothesis directly that brand ambassador, brand image, promotion, brand loyalty, and purchase intention have a significant positive effect on purchase decision, while product quality does not significant positive effect on purchase decision. The result of the indirect hypothesis is that brand ambassador, product quality, and promotion have a significant positive effect on purchase decisions through intervening purchase intention, while brand image does not significant positive effect on purchase decisions through intervening purchase intention. It is hoped that this research will cover a wider range of research areas and can be used as a reference for other studies.
The Influence of Price and Service Quality on the Purchase Decision Erpurini, Wala; Irawan, Noval Indra; Nurlaela, Widiya; Pratiwi, Arny Resmi Herliani
Almana : Jurnal Manajemen dan Bisnis Vol 7 No 3 (2023): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v7i3.2372

Abstract

The background to this research is that there is a phenomenon that the variable service quality at Holland Bakery Lembang is not good enough. Apart from that, the influence of price is a supporting factor in determining purchasing decisions at Holland Bakery. This study aims to understand the influence received from price and service quality on purchasing decisions at Holland Bakery Lembang, West Bandung Regency. both partially and as a whole. This study was conducted using quantitative research methods with descriptive and associative approaches. The research results stated that the influence of price on purchasing decisions was partially shown at 7.4%. influence of service quality on partial purchasing decisions shown by 64.2%. coefficient of determination R square of 0.716. With this coefficient value, it can be concluded that the independent variables in this study, namely price and service quality, have an influence of 71.6% on purchasing decisions and the remaining 28.4% is influenced by other factors not included in this study.
The Influence of Value Co-Creation and Mastery of Technology on Operational Performance Through Employee Performance Rinandiyana, Lucky Radi; Budiman, Asep; Kurniawan, Dian; Badriatin, Tine
Almana : Jurnal Manajemen dan Bisnis Vol 7 No 3 (2023): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v7i3.2378

Abstract

The application of value co-creation and mastery of information technology is fundamental to creating employee performance which will ultimately influence the company's operational performance. From this phenomenon, the question that will be answered in this research is how value co-creation and mastery of information technology influence the operational performance of coffee shop company employees in Tasikmalaya with employee performance as a mediating variable. The purpose of this research is to determine and analyze the effect of implementing value co-creation on employee performance in coffeeshops, the use of information technology on employee performance in coffeeshops, value co-creation and the use of information technology on employee performance and employee performance mediates the influence of implementing value co-creation and the use of information technology on operational performance. The method used was a survey with a population of 322 which was processed using confirmatory factor analysis (CFA) with the AMOS 21 program. The research results showed that there was an influence between Value Co-Creation on Employee Performance, Information Technology on Employee Performance, Employee Performance on Operational Performance, Performance Employees mediate the relationship between Value Co-Creation and Operational Performance, and Employee Performance mediates the relationship between Information Technology and Operational Performance.

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