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Journal of Education, Humaniora and Social Sciences (JEHSS)

jehss
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Published by Mahesa Research Center

ISSN : - EISSN : 26223740 DOI : https://doi.org/10.34007/jehss

Core Subject : Health, Social,

Health Professions Public Health Social Sciences

Journal of Education, Humaniora and Social Sciences (JEHSS), publish by Mahesa Research Center, for sources of information and communication for academics and observers about science and methodology. Published papers are the results of research, reflection, and actual critical studies with respect to the themes of social and humaniora: Philosophy, Law, History, Linguistics, Literature, Art, Psychology, Anthropology, Siciology, Cultural Studies, Ecology, Economics, Geography, Education, Social Politics, Governance, Public Administration and Communication. All papers are double blind peer-reviewed and published published in August, November, February and May.

Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)

Articles 1,297 Documents

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Analisis Keadilan Organisasi dalam Mewujudkan Lingkungan Inklusif di KSP Faomasi Baluse Mandiri Fau, Karolina; Rahayu, Enik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 1 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i1.2628

This article aims to analyze the implementation of organizational justice in KSP FAOMASI BALUSE MANDIRI, with a focus on distributive, procedural, and interactional justice in cooperatives. The problem focuses on the transparency of profit distribution, member participation in decision-making, and the quality of communication between cooperative management and members. In order to approach this problem, this study uses the theory of organizational justice as the main reference. Data were collected through observation, in-depth interviews with cooperative members and management, and analysis of related documents, then analyzed qualitatively to identify patterns and challenges faced by cooperatives in implementing the principle of organizational justice. This study concludes that although cooperatives have attempted to implement the principle of organizational justice, there are still challenges in the aspects of information transparency, member participation in decision-making, and communication between management and members. Some members feel that they do not have access to clear information regarding profit distribution, as well as the lack of opportunities to convey aspirations in the annual deliberation forum. Therefore, it is necessary to improve more inclusive communication mechanisms, strengthen the complaint system, and utilize digital technology to support transparency and more active member involvement. With improvements in these aspects, cooperatives can create a fairer, more transparent, and participatory management system, so as to increase member satisfaction and loyalty in a sustainable manner

Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Plasa Telkom Rantauprapat, Labuhan Batu Fakhrozaldi, M. Nicky; Batubara, Beby Masitho; Angelia, Nina
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2660

This study aims to analyze the influence of service quality on customer satisfaction of PT Telkom Indonesia (Persero) Tbk in the Labuhan Batu Regency area, with a case study on customers of Plasa Telkom Rantauprapat. In the modern era, technology has become a staple that encourages digital-based services to grow. This study uses a quantitative method with simple linear regression analysis through the SPSS version 25 application. The results of the study show that service quality has a positive and significant effect on customer satisfaction. The regression coefficient value of 0.042 shows that every one-unit increase in service quality will increase customer satisfaction by 4.2%. In addition, the calculated t-value of 14.283 is greater than the t-table of 1.662, and the significance value is 0.000 < 0.05, indicating that the hypothesis is accepted. This means that the higher the quality of the service provided, the higher the customer satisfaction felt. On the other hand, if the quality of service decreases, then the level of customer satisfaction will also decrease.

Pengaruh Motivasi Dan Minat Berwirausaha Terhadap Memulai Usaha Baru Pada Mahasiswa (Fakultas Psikologi Universitas Sumatera Utara) Siagian, Rizky Arrasyid; Siregar, Dahrul; Suryani, Wan
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 1 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i1.2583

The world of education is expected to have a big role in overcoming problems related to unemployment in Indonesia. The entrepreneurship course aims to foster students' tendency to open their own business (entrepreneurship) in the future. Many factors can influence students to become entrepreneurs in the future and the aim of this research is to analyze the influence of motivation and interest in entrepreneurship on opening a new business among students at the Faculty of Psychology, University of North Sumatra. This type of research is quantitative with an associative approach. The research population was students from the Faculty of Psychology, University of North Sumatra for the 2019 academic year, namely 242 people and 70 people using the Slovin formula were taken as the research sample. Data collection techniques through distributing questionnaires and documentation. The analysis technique used is multiple linear regression analysis and previously a classical assumption test was carried out. The results of the research show that motivation and interest in entrepreneurship have a partial or simultaneous influence on opening a new business among students at the Faculty of Psychology, University of North Sumatra.

The Effect of Self-Regulation on Burnout in Teachers at Medan Mulia Schools Koesuma, Hendryo; Hartini, Sri; Carolin, Vivian; Anggriani, Putri
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2617

Burnout in teachers is a problem that can affect the effectiveness of education. This study aims to analyze the relationship between self-regulation and Burnout in teachers at Medan Mulia School. The research method used is a quantitative approach with a correlational design. The research sample amounted to 119 teachers who were selected using a random sampling technique. Data was collected through Burnout and self-regulation scales, which were tested for validity and Reliability before use. The Pearson Product Moment analysis showed a significant negative relationship between self-regulation and Burnout (r = -0.514, p < 0.001). Self-regulation contributes 26.5% to burnout rates, while other factors influence the rest. These findings confirm that improving self-regulation can effectively reduce teacher burnout, thereby supporting optimal teaching quality.

Strategi Pengelolaan Laba Harian dalam Meningkatkan Keberlanjutan Usaha Pedagang Pasar Kembangsari, Kecamatan Tengaran Lahagu, Eduard Emerik; Hendrajaya, Hendrajaya
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2618

This article aims to analyze the challenges in managing daily profits faced by traders in Kembangsari Market and the factors that support the sustainability of their businesses. The problem focuses on the main obstacles that affect profit management, such as fluctuations in the price of goods, difficulty in obtaining additional capital, lack of financial literacy, and competition with modern retailers. To approach this problem, this study uses the theory of small business financial management and a business sustainability approach. Data were collected through direct observation and in-depth interviews with traders and analyzed qualitatively. The results of the study indicate that although traders have a fairly good profit recording and allocation strategy, they still face various obstacles that have the potential to hinder business growth. However, family support, utilization of technology, education and training, and networks with suppliers are supporting factors for the sustainability of their businesses. This study concludes that better strategies in financial recording, wider access to capital, business digitalization, and product diversification can help traders in Kembangsari Market increase their profitability and competitiveness amidst existing challenges.

Komunikasi Pemasaran Pengelolaan Air Terjun Sikulikap dalam Menarik Pengunjung Wisatawan di Kecamatan Berastagi Fauzi, Muhammad; Riadi, Selamat
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2606

The development of business in the field of tourism objects is currently very rapid, giving rise to competition to attract tourists. Rapid changes in the business environment have forced tourist attractions to continue to be active and creative in developing existing tourist sites and continuously making updates regarding strategies in marketing them. This study aims to determine " Marketing Communication of Sikulikap Waterfall Management in Attracting Tourist Visitors in Berastagi District, Tanah Karo ". The method used in this research is descriptive qualitative. Data from observations, interviews, and documentation were analyzed using descriptive analysis techniques. there were 6 resource persons, namely the manager of tourist attractions and tourists. The research location is in Sikulikap Waterfall, Berastagi. The results of this study are that tourism managers in implementing marketing communication strategies in attracting tourists, including three activities, including promotion activities through social media such as Instagram, and Instagram social media is quite effective as a marketing communication strategy in increasing the interest of visitors to Sikulikap Waterfall.

Kualitas Pelayanan Pembuatan dan Pencatatan Akta Kelahiran di Dinas Kependudukan Sipil Kota Medan Lubis, Marwah Aini; Sembiring, Walid Mustafa; Wulandari, Novita
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 4 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), May
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i4.2687

This study aims to evaluate the quality of birth certificate preparation services at the Medan City Population and Civil Registration Office (Disdukcapil) by identifying factors that affect the quality of these services. Using a descriptive qualitative approach, this study involved 10 employees of the Disdukcapil and 15 community users of the service as respondents. Data were collected through in-depth interviews, observations, and documentation studies. This research adopts Zeithaml's theory of service quality, which includes five dimensions: tangible (physical evidence), reliability (reliability), responsiveness (responsiveness, assurance (guarantee), and empathy. The results of the study show that the Medan City Disdukcapil has provided good service in several dimensions, such as the cleanliness of the waiting room and the responsiveness of officers. However, there are still shortcomings in the reliability dimension related to inaccuracy in data filling, as well as a lack of clear information about management procedures. This research recommends increasing human resource capacity, providing better information facilities, and developing more efficient technology systems to improve service quality.

Regulasi Pendirian Rumah Ibadat di Indonesia: Tinjauan Asas-asas Pembentukan Hukum Sinaga, Budiman N.P.D; Siregar, Hisar; Raymando, Samuel; Sitepu, Desy Febrina
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 3 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i3.1969

This article aims to explain the causes of many laws and regulations regarding the establishment of houses of worship that cannot be implemented. Until now there are still people who reject the establishment of synagogues. Through research, we want to know the principles of the formation of laws and regulations and evaluation of the law on the establishment of houses of worship in Indonesia.Â The results of the research can be used for the formation of laws on the establishment of better houses of worship. The sources of legal research used are primary and secondary legal materials. Primary legal materials include legislation and court decisions. Secondary legal materials include books, journals, legal dictionaries, as well as commentaries on court decisions. Research sources were collected in the city of Medan. From this research, it can be seen that the laws and regulations regarding the establishment of houses of worship have not paid attention to all the principles of the formation of laws and regulations. In the future, the formation of laws and regulations on the establishment of houses of worship must take into account all the principles of the formation of laws and regulations without exception

Meningkatkan Loyalitas Pelanggan Melalui Pelayanan Prima Telaumbanua, Rani Farnida; Rahayu, Enik
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 8, No 1 (2025): Journal of Education, Humaniora and Social Sciences (JEHSS), August
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v8i1.2647

This article aims to analyze service factors that influence customer loyalty in Kampoeng Djawa and strategies implemented by management to improve customer satisfaction. The problem focuses on the relationship between excellent service and customer loyalty, including obstacles faced and efforts to improve them. In order to approach this problem, this study uses theoretical references from the concepts of customer satisfaction, customer loyalty, and excellent service strategies. Data were collected through interviews with customers and employees and direct observation of the service system in Kampoeng Djawa. Analysis was conducted qualitatively to understand the pattern and impact of service on customer loyalty. The results showed that staff friendliness, speed of service, and product availability were the main factors in building customer loyalty. The strategies implemented, such as employee training, efficient queuing systems, and customer complaint services, contributed to improving customer satisfaction. The main obstacles faced included a surge in customers during peak hours, limited product stock, and variation in employee skills, which were addressed through additional staff, better stock monitoring, and regular training. This study concludes that consistent and innovative excellent service can improve customer loyalty and strengthen Kampoeng Djawa's competitiveness in the retail industry

Perempuan Sebagai Pemilih : Isu Utama, Preferensi, dan Dampaknya terhadap Pemilu 2024 Rusta, Andri; Nafisa, Adinda Charisma; Mahendra, Bagas Islam; Irawati, Irawati; Fajri, Mhd.
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 6, No 3 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), February
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v6i3.2030

This article aims to depict the main issues, political preferences, and the impact of women's participation as voters in the 2024 elections in Indonesia. Through qualitative descriptive research with the methodology of literature review, an analysis is conducted on the conditions of gender equality and sexual violence in Indonesia, considering women's political preferences in legislative and presidential elections, and discussing their impact on the strengthening of democracy in Indonesia. It is found that gender equality and sexual violence issues are the primary focus for women in the 2024 elections. Women's political preferences tend to be influenced by the personality and background of candidates. The participation of women as voters can have a positive impact on creating policies that are responsive to various women's issues. This research also underscores two crucial aspects: the importance of the role of political parties, candidates, and presidential candidates as contestants in elections to present concrete solutions to women's issues packaged in tangible programs or missions. Additionally, this article emphasizes that the success of elections is not only seen in their procedures but also in their substance, which must provide solutions or answers to women's issues in Indonesia.

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Editorial Address Perumahan Griya Nafisa 2, Blok A No 10, Jalan Benteng Hilir Titi Sewa, RT 06, Dusun XVI Flamboyan, Kecamatan Percut Sei Tuan, Deli Serdang, 20371, Sumatera Utara, Indonesia

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Abstract

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Contact Name
Agung Suharyanto

Contact Email
suharyantoagung@gmail.com

Phone
-

Journal Mail Official
mahesainstitut@gmail.com

Editorial Address
Perumahan Griya Nafisa 2, Blok A No 10, Jalan Benteng Hilir Titi Sewa, RT 06, Dusun XVI Flamboyan, Kecamatan Percut Sei Tuan, Deli Serdang, 20371, Sumatera Utara, Indonesia

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