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JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri)
Published by Universitas Pamulang
ISSN : 26205793     EISSN : 26856123     DOI : -
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri), bertujuan untuk menyediakan forum komunikasi dan sarana publikasi bagi peneliti, pendidik, praktisi dan mahasiswa yang memeiliki minat dibidang ilmu Teknik industri dan Manajemen. JITMI memuat hasil-hasil penelitian dibidang Ilmu Teknik Industri seperti, produksi, persediaan dan logistik, ergonomi dan keselamatan kerja, pengendalian kulaitas, statistik industri, simulasi, otomatisasi, perancangan produk, perencanaan dan tata letak pabrik, penelitian operasional dan Manajemen perusahaan.
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Articles 160 Documents
Perancangan Alat bantu Tanam Bibit Padi Sawah Secara Ergonomis dalam Upaya Meningkatkan Efisiensi Waktu Tanam : Studi Kasus Kecamatan Lakbok Jawa Barat Sarwoko, Sarwoko; Revino, Revino
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 6 No. 2 (2023): JITMI
Publisher : Universitas Pamulang

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Abstract

This thesis discusses the design of a tool for planting lowland rice seeds which aims to reduce the time for planting rice seeds and reduce the impact of back pain. This research is a qualitative research with a descriptive design. Sampling with purposive sampling involved 100 rice farmers from one sub-district consisting of 10 villages in Lakbok sub-district to be interviewed and filled out a questionnaire to determine the wishes and needs of farmers for rice planting tools.The results of the analysis with the House of Quality (HOQ) in the QFD method of 23 questionnaire items resulted in 12 points that must be applied to the design, namely: the corner is not tapered, has three seed places, there are two iron pipe handles and hollow galvanized, coated with anti chat. carat, adjustable height, can plant 3 seeds at once, lightweight material, 95 cm wide, adjustable spacing, uncomplicated design, materials available in building shops.The results of anthropometric calculations on rice farmers obtained the size of the rice grower tool with a lever height (height) of 95.55 cm, the distance between the legs and the tool (base) 35.48 cm and the lever slope of 101.93 cm.The results of the test tools, the speed test of planting time with a land area of 1000 m2 resulted in 112 minutes 9 seconds or 1 hour 52 minutes 9 seconds. Capacity test, this tool has three lines, so this tool can represent two workers, so there is an increase in productivity of 66.67% with a tolerance of 10%, then the productivity of 56.67%. In total there is a 125.53% increase in productivity. In addition, this tool can reduce the burden on the waist because the designed tool is carried out standing upright when compared to planting rice in the conventional way.
Perancangan Penjadwalan, Persediaan, dan Optimalisasi Penentuan Rute Distribusi pada Pengiriman Sistem Tertutup Tabung Gas Subsidi LPG 3 Kg Utami, Puji; Sukarman, Lukman
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 6 No. 2 (2023): JITMI
Publisher : Universitas Pamulang

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Pendistribusian barang menyangkut permasalahan kebutuhan konsumen dapat terpenuhi secara efektif dan efisien, memiliki tingkat persaingan yang ketat meskipun dalam tingkat distributor. Konsumen akan merasa puas terhadap pelayanan distributor, jika produk tersebut tiba tepat waktu, tepat jumlah dan tepat mutu. Permasalahan yang terjadi pada PT. DEJB sebagai perusahaan agen Gas LPG 3 kg seringkali mengalami over stock dan out stock yang mengakibatkan kehilangan penjualan yang disebabkan oleh pendistribusian yang terhambat karena ketersediaan produk yang kurang memadai untuk memenuhi permintaan. Dalam penyelesaian masalah ini menggunakan metode Distribution Requirements Planning (DRP) untuk menghitung peramalan serta persediaan dan metode Clarke and Wright Savings untuk menentukan rute pengiriman. DRP terfokus pada manajemen distribusi inventori perusahaan. Penerapan DRP didahului oleh penentuan peramalan permintaan terbaik, safety stock dan lot sizing. Setelah itu dapat dilakukan penentuan rute pengiriman setiap hari untuk mengoptimalkan biaya distribusi. Hasil dari penelitian tersebut memberi petunjuk bahwa penerapan metode DRP di PT. DEJB bisa menyelesaikan permasalahan yang selama ini dihadapi perusahaan agen tersebut dalam aktivitas pendistribusiannya. Dengan menerapkan DRP, membuat ketersediaan tabung gas LPG 3 kg tidak terjadi kekurangan stok dan kelebihan stok. Hal ini memberitahukan bahwa penerapan metode DRP dapat memberikan hasil yang optimal pada aktivitas distribusi di perusahaan agen tersebut. Dengan demikian, PT. DEJB tidak lagi harus kehilangan penjualan dan kekurangan stok serta kelebihan stok. Penggunaan DRP menghasilkan penghematan sebesar 90% dari Rp. 114.627.960 menjadi Rp. 11.862.000. Selanjutnya pada penerapan metode Clarke and Wright Savings dapat penghematan jarak tempuh pengiriman tabung gas LPG 3 Kg ke setiap pangkalan sebesar 18,8 km setiap harinya.
Analisis Kualitas Jasa Pelayanan Laboratorium Pengujian Ban Dengan Metode Service Quality (SERVQUAL) Di PT GT Tangerang Jawad, Aod Abdul; Mulyono, Agus
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 6 No. 2 (2023): JITMI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jitmi.v6i2.y2023.p101-107

Abstract

Sebagai salah satu perusahaan yang bergerak dalam bidang tire manufacturing mulai dari ban jenisroda dua, ban kendaraan penumpang yang berjenis radial, ban truk dan bis radial sampai ban untukkendaraan dan alat-alat berat. Laboratorium pengujian ban di perusahaan tersebut setiap harinya selalumendapatkan komplain dari pelanggannya terkait pelayanan yang diberikan. Salah satu keluhannyamengenai tidak di progress nya suatu area dan juga kurangnya kualitas pembersihan suatu area atauarea tersebut masih kotor. Hal tersebut menandakan adanya ketidakpuasan pelanggan yang diberikan.Oleh sebab itu perlu adanya suatu analisis dan perbaikan kualitas layanan yang prima agar pelayananyang diberikan bisa maksimal. Adapun metode yang digunakan peneliti yaitu metode Service Quality(SERVQUAL) dimana metode SERVQUAL bertujuan untuk menentukan tingkat kepuasan pelangganberdasarkan pelayanan yang diberikan. Metode Pengumpulan Data dalam penelitian didapatkanmelalui metode, pertama adalah Metode Observasi, yaitu metode pengumpulan data dilakukan denganmelakukan pengamatan secara langsung pada obyek penelitian. Kedua Metode Kuesioner, yaitumetode pengumpulan data yang dilakukan dengan menyebarkan kuisioner kepada pengguna jasa dilaboratorium, di mana dalam kuisioner tersebut bersifat tertutup dan berisikan pertanyaan dan jawabanyang telah disediakan yang berkaitan dengan pelayanan yang telah diberikan.Secara keseluruhan, kinerja Pengujian R&D berdasarkan survey dari 29 responden adalah 4,33 yangberarti berada pada tingkat baik dengan skala likert 1 sampai 5 (1:sangat buruk; 2:buruk ; 3:dapatditerima ; 4:baik ; 5:sangat baik). Berdasarkan rata-rata performance dan importance pada tabel 4.1,gap antara kinerja dan kepentingan (performance dan importance) adalah 0,02 artinya kinerjapelayanan sangat baik atau memuaskan pelanggan. Interseksi anatara analisis SERVQUAL dan IPA,layanan yang perlu lebih banyak berkonsentrasi untuk perbaikan lebih lanjut adalah penjadwalanpengujian dan pengiriman laporan tepat waktu.
PENINGKATAN KUALITAS SERVICE KEBERSIHAN DENGAN METODE CUSTOMER SATISFACTION INDEX (CSI) DI INSTALASI GIZI RSUP FATMAWATI RAYA. Bastuti, Sofian
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 6 No. 2 (2023): JITMI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jitmi.v6i2.y2023.p84-93

Abstract

Patient satisfaction will be achieved if hygiene services at the nutrition installation are provided according to their needs, Fatamawati Raya Hospital is a research place to determine the level of satisfaction of cleaning servicessin the nutrition installation. Based on research conducted at Fatmawati Raya Hospital, with the technique of distributing questionnaires to patients so as to collect 381 respondents using the CSI (Customer Satisfaction Index) method, it can be concluded that the level of patient satisfaction with the cleaning services of nutritional installations needs to be maintained, because it is in accordance with patient expectations where the cleaning services of nutritional installations are very good. The purpose of this study is to determine and maintain the quality of hygiene services in nutrition installations so that they can continue to satisfy patients. To determine the level of patient satisfaction, researchers analyzed five dimensions of quality, namely tangibles, reliability, responsiveness, assurance and empathy. The method is a consumer satisfaction index by determining the Mean Importance Score (MIS) of each variable, making Weight Factors (WF) per variable. This weight is the percentage of MIS value per variable to the total MIS of all variables, Determines the Mean Satisfaction Score (MSS) of each attribute, Makes a Weight Score (WS) of each variable. This weight is the percentage of MIS value per variable to the total MIS of all variables, Determines the Mean Satisfaction Score (MSS) of each attribute, Makes a Weight Score (WS) of each variable. This weight is a multiplication between WF and MSS, so the results of the level of customer satisfaction of Fatamawati Raya Hospital will be obtained. From the results of the analysis, it shows that the level of patient satisfaction with the cleaning services of nutrition installations based on CSI is 61.68%.
Analisis Pengendalian Kualitas Produk Keramik di PT Perkasa Primarindo Harjoprayitmo, Weni Wijatmiko
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 6 No. 2 (2023): JITMI
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jitmi.v6i2.y2023.p108-121

Abstract

This analysis focuses on the use of the Six-Sigma and Kaizen methods to find out the work processes by PT PERKASA PRIMARINDO that caused defects in their tile products and then formulate actions to reduce the number of defects and is thus expected to increase the quantity of quality products. The analysis results in  a DPMO value of 464.1488, or equivalent to a Sigma level of 4.81. As the perfect DPMO value is 3.4 (equivalent to Sigma 6 level), this shows that PT Perkasa Primarindo still has the opportunity to improve the quality of iheir tile products. The p-chart shows the proportion of defects that are unstable and outside the upper control limit (UCL) and lower control limit (LCL) during production in 2020. Furthermore, from the analysis it is also known that there were two main causes of defects, namely the over-temperature of HD dryer, and a poor cleanliness. With these findings, an action procedure has been proposed through the Kaizen method which is expected to control the quality of tile products so that they are still within the threshold value.
Analisis Optimalisasi Laba Produksi Lubricant Setelah Pandemi di PT X Sunaryo Putri, Dyah Puspitasari; Dewanti, Rully Nur
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 1 (2024): JITMI
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Kondisi penurunan penjualan lubricant sarung tangan yang signifikan setelah pandemi menjadikan PT. X merencanakan optimalisa laba. Pada penelitian ini bertujuan melakukan analisis biaya-volume-laba. Metode pada penelitian ini adalah kualitatif dengan data keuangan pada tahun 2022. Hasil dari penelitian ini adalah margin kontribusi sebesar Rp. 1.510.525.523 dengan rasio margin kontribusi 8.65% dengan leverage operating 1,33.. Perusahaan mengalami titik impas (BEP) ketika penjualan sebesar sebesar Rp. 4.367.910.677 atau 243.338 unit. Titik penutupan usaha ketika perusahaan mencapai penjualan dibawah Rp. 4.367.910.677 dan untuk mencapai kenaikan laba sebesar 30%, PT. X harus mencapai target penjualan sebesar Rp. 21.394.581.797.
Peningkatan Kualitas Pelayanan dengan Metode Quality Function Deployment (QFD) pada Koperasi di Cv. Zai Berkat Mandiri Bastuti, Sofian; Alfatiyah, Rini; Zega, Pasti Niatan
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 1 (2024): JITMI
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CV. Zai Berkat Mandiri Cooperative is an economic entity actively supporting the community in economic matters and achieving social prosperity. This study aims to evaluate the enhancement of service standards through the application of Quality Function Deployment (QFD) techniques at CV. Zai Berkat Mandiri Cooperative. The QFD method is used to identify the actual needs of customers and link them with the cooperative's internal processes. This research involves the analysis of primary data by distributing a preliminary questionnaire (pretest) to 85 respondents. The study results indicate high needs but low customer satisfaction in factors such as the comfort of the waiting area (65%), the layout and tidiness of the waiting area and the arrangement of places used by customers (69%), services to customers based on the received queue number (68%), parking area security (65%), and the attentiveness of customer service (66%). There is a gap between customer expectations and the services provided. The cooperative is advised to improve service quality by enhancing the comfort of the waiting area, parking area security, and customer service attentiveness. The findings of this study are expected to assist other cooperatives in strengthening their position in a competitive market through internal process changes, employee training, and improvement of other facilities.
Analisis Perancangan Alat Kerja untuk Menghindari Musculoskeletal Disorders Menggunakan Metode Rapid Entire Body Assessment (REBA) di CV Rama Teknik Fahrudin, Wakhit Ahmad; Candra, Adi; Zulziar, Marjuki
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 1 (2024): JITMI
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an Research analysis was carried out on designing work tools to avoid musculoskeletal disorders using the Rapid Whole Body Assessment (REBA) method at CV Rama Teknik. Data was collected through asking questions during interviews, and filling out the Nordic Body Map (NBM) questionnaire to ascertain which parts of the body experienced discomfort which could cause a certain level of musculoskeletal disorders. The posture conditions of assembly process workers that can cause musculoskeletal disorders are sitting work posture and standing work posture. The results of the Pick Test observations showed that the frequency of the slouched sitting position was 41 times with a percentage of 46% and the frequency of the upright sitting position was 49 times with a percentage of 54%. The results of the Nordic Body Map questionnaire indicate that the risk level for workers' MSDs is "medium" with an individual score level of 62 for worker 1, 62 for worker 2, and 58 for worker 3. In accordance with the risk level classification based on the total individual score with a score level of 50-70, it is at “medium” risk level. The REBA calculation result for the standing work posture for the first worker is 3, the second worker is 2, and the third worker is 2, so the risk level for the standing work posture for all assemblers is "low", while the REBA calculation result for the sitting work posture for the first worker is 5 , the second assembler is 6, and the third worker is 6, then the risk level for sitting work posture is "medium", according to the REBA risk level if the score is 4-7 then the risk level is "medium". Keywords: Ergonomics Work Design, REBA, Teaching Aids
Optimasi Produktivitas di Brightness Bakery & Cake: Strategi Pengukuran Kerja untuk Standarisasi Waktu Sihar, Ojakma; Supriyono, Supriyono; Wismantoro, Sindhu; Agung, Kurniawan; Fatoni, Ahmad
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 1 (2024): JITMI
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Efficiency in work is identified through fast completion with high quality. Working time measurement is an evaluation tool to assess the duration required by an experienced operator to complete a task. The aim of this research is to determine the use of study methods in measuring work, to determine the amount of normal time and standard time. Data collection method obtained directly from the measurements taken. Meanwhile, the data analysis method uses the time study method. The results of this research are for calculating standard time in the bread production process using the Factor rating based on the Westinghouse table which is 014 so that the total normal time (Wn) obtained is 249.39 minutes for the eight work elements. In calculating the standard time (Wb), the company's policy allowance factor is 5% (0.05) so that the standard time obtained is 261.85 minutes for one production batch. Keywords: Production Efficiency, Production Time, Normal Time, Standard Time
Analisis Perawatan Roda Hoist Crane Drs Drive Dan Non Drive Dengan Metode Reliability Centered Maintenance (RCM) di PT. Lancar Gemilang Abadi Junaedi, Junaedi; Maulana, Antoni
JITMI (Jurnal Ilmiah Teknik dan Manajemen Industri) Vol. 7 No. 1 (2024): JITMI
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Lancar Gemilang Abadi adalah perusahaan fabrikasi, mechanical, electrical removing machine, general hoist general maintenance and general supplier yang bekerja secara terus menerus dengan menggunakan hoist crane pada saat kegiatan operasional. Dalam 12 bulan terhitung dari bulan Januari sampai Desember 2022 terjadi downtime pada roda hoist crane DRS drive dan non drive. Tujuan penelitian ini untuk mengetahui faktor yang menyebabkan kerusakan pada komponen dan menentukan interval perawatan pada roda hoist crane type DRS 125 drive dan non drive agar waktu downtime berkurang.Metode digunakan adalah metode Reliability Centered Maintenance (RCM) yang berfungsi dalam penentuan komponen paling kritis. Hasil dari metode Reliability Centered Maintenance (RCM) komponen travel wheel yang terbesar dengan nilai RPN 400 (28%), bearing dengan nilai RPN 339 (24%), Roda gigi dengan nilai RPN 273 (19%), spilned Hub dengan nilai RPN 219 (15%), dan Rotor dengan nilai RPN 208 (14%), selanjutnya analisa Intermediate Decision Tree (IDT) mengetahui dampak kegagalan langsung maupun tidak, kemudian analisis Logic Tree Analysis (LTA) untuk menentukan tugas perawatan yang optimal, selanjutnya mengidentifikasi sebab-akibat membantu menyelesaikan permasalahan, sehingga pada komponen travel wheel melakukan interval perawatan secara rutin setiap 173,22 jam atau 21,6 hari kerja. Kata Kunci: Reliability Centered Maintenance (RCM), Perawatan, Downtime