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Jurnal Manajemen Dirgantara
Published by Sekolah Tinggi Teknologi Kedirgantaraan
ISSN : 22527451     EISSN : 26220946     DOI : -
Core Subject : Science, Education, Engineering,
Decision Sciences, Operations Research & Management Education Industrial & Manufacturing Engineering Transportation
Jurnal Manajemen Dirgantara is a scientific journal published by Sekolah Tinggi Teknologi Kedirgantaraan. Jurnal Manajemen Dirgantara was first published in 2008 with registered number ISSN 2252-7451 (Print) and ISSN 2622-0946 (Online), is a peer-reviewed journal published two times a year (July and December). Jurnal Manajemen Dirgantara is intended to be the journal for publishing articles reporting the results of management research on aviation.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Menejemen Teknologi dan Inovasi
Articles 25 Documents
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Search results for , issue "Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024" : 25 Documents clear
Penggunaan Aplikasi Akuntansi untuk Meningkatkan Kinerja Pelaporan Keuangan Istutik Istutik; Maretha Auliarahma Sugiarto; Widanarni Pudjiastuti
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1089

Abstract

Technological developments in the digital era have increased. This is a challenge for all business sectors. The emergence of information systems for preparing company financial reports is one of the technological advances. To manage company financial reporting, many cloud-based accounting software and information systems have emerged. Ngalup Collaborative Network manages its financial reporting using Jurnal.Id which provides a number of features to help record accounting and prepare business financial reports more effectively and on time. Jurnal.Id is easy to access at any time using the internet network without needing to be installed on the user's computer or laptop. This research analyzes the effectiveness and efficiency of implementing online accounting software in the operational activities of the Ngalup Collaborative Network in improving financial reporting performance. In its application, Jurnal.Id has been able to assist the accounting section of the Ngalup Collaborative Network in carrying out accounting recording work and preparing financial reports accurately and on time for stakeholder needs.
Pengaruh Kompensasi dan Disiplin Kerja terhadap Kinerja Karyawan pada PT. Pilar Kreasi Mandiri Arya Fauzy Al askari; Rony Edward Utama
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1170

Abstract

This study aims to test and analyze the effect of compensation and work discipline on employee performance at PT. Pilar Kreasi Mandiri. The method of data collection in this study was by distributing questionnaires to 50 respondents of PT. Pilar Kreasi Mandiri. The method used is an associative quantitative method using primary data and secondary data. Data analysis techniques used are validity test, reliability test, classical assumption test, determination coefficient analysis (adjusted R2), multiple linear regression analysis, hypothesis testing using SPSS Version 20. The results show that compensation and work discipline have a positive and significant effect on employee performance. Based on the analysis of the determination coefficient, the R Square is 0.861 or 86.1%, while the remaining 13.9% is influenced by other variables that are not studied or observed.
Kajian Beban Kerja pada Industri Perhotelan I Wayan Kiki Sanjaya; I Made Arya Astina; I Ketut Muliadiasa; Gusti Ayu Praminatih
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1171

Abstract

This research is motivated by the gap in the front office department team in carrying out their duties. The reality of complaints from guests due to the check-in and check-out process taking too long, as well as unfulfilled guest requests for previously booked rooms, does not seem to be in accordance with management's expectations. The purpose of this study was to analyze the workload of the receptionist/GSA, bellboy/BSA, telephone operator, and guest relation officer (GRO) at The Haven Seminyak Bali. The research conducted at The Haven Seminyak Bali used quantitative analysis techniques (descriptive statistics), consisting of workload analysis and workforce needs analysis. In obtaining data to support this research, interview techniques, questionnaire techniques, and documentation were used. The results of the study showed that the number of employees was insufficient to carry out the workload so that there was a shortage of employees in that section. As a result, when conditions are busy, severe conditions that are not ideal for working occur.
Pengaruh Training Flight Terhadap Keselamatan Penerbangan di Airnav Indonesia Unit Bandar Lampung Fairlya Anissanadhea; Surya Tri Saputra; Ahsonul Anam
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1182

Abstract

This research aims to quantitatively analyze the influence of training flight on flight safety in the environment of the Airnav Indonesia at the Bandar Lampung Unit Office. This study originates from an incident where a training flight did not follow ATC’s instructions, resulting in the failure to maintain minimum separation and endangering aviation safety. The quantitative method is employed with data collection through a questionnaire focusing on the perceptions and experiences of ATC regarding the impact of flight training on flight safety. The respondents in this study are air traffic controllers (ATCs) at Airnav Indonesia Bandar Lampung. The collected data will be analyzed to assess the extent to which flight training contributes to the level of flight safety. The research results indicate that the training flight received a score of 342 with a percentage of 68.4%, while flight safety achieved a score of 433 with a percentage of 86.6%. Data analysis shows a strong relationship between training flight and flight safety, with a correlation coefficient of 0.755 and a determination coefficient of 0.571. A simple linear regression test indicates a significant influence between training flight and flight safety, with the equation Y = 21.963 + 0.624X. The research outcomes are expected to provide a deeper understanding of the tangible impact of flight training on various aspects of flight safety. Utilizing a questionnaire-based approach, the study will highlight ATC's perceptions regarding of training flight in influencing the improvement of flight safety. The findings are anticipated to contribute to the development of more effective flight training policies, considering significant factors that influence flight safety. The practical implications of this research are expected to offer data-driven recommendations for Airnav Indonesia Bandar Lampung to enhance the effectiveness of flight training programs and ultimately optimize flight safety at the local level.
Pengaruh International Event terhadap Pelayanan Lalu Lintas Penerbangan di AirNav Indonesia Cabang Lombok Aisyah Rahmayani; Djoko Jatmoko
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1183

Abstract

This study aims to analyze the impact of international events on air traffic services. To what extent do spikes in traffic and international event activities affect service quality, and provide new insights. The study was conducted during the implementation of MotoGP and World Superbike International on Lombok Island, and data processing was carried out at AirNav Indonesia Lombok Branch. The analysis method used is a quantitative method. The population includes all air traffic control personnel on duty at Zainuddin Abdul Madjid International Airport. This study uses a total sampling technique. Data collection was carried out through observation studies, questionnaires, interviews and literature studies containing flight data both taking off and landing during the event. The questionnaire distributed focused on personnel services during this event. The results show that there is an influence of international events on air traffic services with a T-test value on the sample of 0.0001.
Rancangan Air Traffic Service Route antara VOR “GTL” Gorontalo dan VOR “MKS” Makassar Christian Adrian Juniartha; Surya Tri Saputra; Eka Justiciana Kusumawati
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1185

Abstract

The Djalaluddin Gorontalo Airport is the main gateway facility for air transportation that connects Gorontalo province with other regions. Air navigation services at Djalaluddin Gorontalo airport are organized by Perum LPPNPI Gorontalo Sub-Branch. Djalaluddin Gorontalo Airport serves various flight routes to and from Gorontalo. One of the flight routes served is the Makassar - Gorontalo - Makassar flight route. In providing air traffic services and handling the flight, there is no route connecting Makassar and Gorontalo so the W32 route is used. Route W32 is an ATS Route that is frequently traveled by flights to and from various destinations. The use of the W32 route by flights on the Makassar - Gorontalo - Makassar route creates problems in the form of potential conflicts, complexity and traffic density on the W32 route. Alternatives to the use of the W32 route with direct routing is often an option for ATC and pilots but it raises safety issues because direct routing does not have the protection against obstacles and terrain provided by an ATS route. Research was conducted with the aim of overcoming these problems. The method used was Level 1 research and development (RnD) method. The RnD method was chosen to design an ATS route that suits the needs of users at Perum LPPNPI Gorontalo Sub-Branch and Perum LPPNPI MATSC Main Branch. The results showed that creating a new ATS route can be the answer to the problems that occur and accommodate the UPG - GTO - UPG route.
Pengalaman Pelanggan terhadap Minat Berkunjung Kembali pada Glamping Forest Garden Batulayang Lioe Lyly Soemarni; Andine Sentana Wiradinata; Asep Parantika
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1210

Abstract

This research intends to examine how much influence the effect customer experience revisit intention at Forest Garden Batulayang glaGlamping that it can help investors, manufacturers, and owners of glamping to understand and develop glamping’s quality through customers' experiences, which hopes to increase revisit intention so it can help glamping tourism development. This research uses a quantitative method. Data was collected using a questionnaire with a Likert scale, which was distributed by purposive sampling on a non-probability sampling technique with sample criteria that had used glamping services at Forest Garden Batulayang. Data were processed by SPSS version 22 for Windows and tested for data validity, reliability, and normality. Data was also analyzed using the hypothesis test and simple linear regression. The result of this research explains that there was an impact on customers' experiences that significantly influence revisit intention at Forest Garden Batutayang glamping by 67,9% from 92 samples analyzed from the 1109 population.
Analisis Elemen Kunci Brand Equity Citilink pada Wilayah Tangerang: Evaluasi Mendalam dalam Konteks Industri Penerbangan Asep Rana Purwadi; Kharisma Dewi Yasinta; Dini Yerinda; Rafelia Aurelien; Muhammad Abdullah
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1215

Abstract

This study aims to analyze the brand equity of Citilink in the Tangerang region, focusing on four key dimensions: brand awareness, brand association, brand perceived quality, and brand loyalty. Brand equity is a crucial factor influencing consumer decisions when selecting a brand. A mixed-method approach was employed for this research. The qualitative aspect involved descriptive analysis to systematically describe phenomena related to brand awareness, brand perceived quality, and brand loyalty. The quantitative approach tested hypotheses concerning brand association using the Cochran Q test compared to the Chi-Square table. The sample comprised 96 airline service users in Tangerang, selected through purposive sampling, with criteria including residence in Tangerang, age of at least 17 years, and having used airline services within the past three months. The findings indicate that Citilink enjoys very high brand awareness, with nearly all respondents recognizing the brand. Citilink's brand association is generally positive, particularly concerning affordable ticket prices and friendly service. The brand’s perceived quality is rated positively by the majority, covering aspects such as comfort, safety, and customer service. Additionally, most Citilink customers exhibit high loyalty and satisfaction with the services provided. The study recommends that future research be conducted across various regions in Indonesia to compare Citilink's brand equity with other airlines in different regional contexts. Further in-depth studies on brand associations, including the impact of price, service, and promotions on consumer perceptions, are suggested. Future research should also evaluate the effects of changes in logo design and visual elements on brand awareness and brand association. Additionally, qualitative methods such as in-depth interviews or focus group discussions are recommended to gain deeper insights into customer satisfaction and dissatisfaction. Evaluating pricing and promotional strategies, along with the impact of social and digital media on brand equity, will also be crucial for future studies.
Pengaruh Implementasi Sistem Pelayanan SITEK REBORN terhadap Kinerja Operasional PT Angkasa Pura Logistik Bandar Udara Ahmad Yani Semarang Aditya Bagus Wicaksono; Fryda Fatmayati
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1238

Abstract

In the era of globalization and increasingly fierce competition, logistics companies are required to improve the efficiency and effectiveness of their services. A good service system is one of the key factors in achieving this goal. The aim of the service system is expected to provide innovative solutions to improve the operational performance of officers, which includes aspects of speed, accuracy, and customer satisfaction through digitizing logistics services in the airport sector. The research aims to determine the effect of implementing the REBORN service system on the operational performance of PT Angkasa Pura Logistik officers at Ahmad Yani Airport, Semarang. This research uses quantitative methods. Primary data was collected through a questionnaire distributed to 40 respondents, consisting of operational officers at the PT Angkasa Pura Logistik Cargo Terminal. Samples were taken using a purposive sampling technique using the Isaac and Michael formula. Data was analyzed using SPSS 25 software with simple linear regression analysis, a T-test, and a coefficient of determination test. The research results show that the implementation of the SITEK REBORN system has a significant influence on the operational performance of PT Angkasa Pura Logistik. This is proven through a simple linear regression test, where the implementation variable shows a positive impact on the operational performance variable with a significance value of 0.000 < 0.05 and a t-count value of 9.268. In addition, the coefficient of determination (R²) of 0.693 indicates that 69.3% of the variation in operational performance can be explained by implementing the SITEK REBORN system. At the same time, the remainder is influenced by other variables not studied. This research concludes that digitalization through SITEK REBORN significantly improves operational performance, which in turn can increase the efficiency and productivity of PT Angkasa Pura Logistik at Ahmad Yani Airport, Semarang.
The Influence of Flight Attendant Workload on Performance at Citilink Airlines in 2021 Bata, Windi Trinova; Parman, Setyamartana
Jurnal Manajemen Dirgantara Vol 17 No 2 (2024): Jurnal Manajemen Dirgantara, Desember 2024
Publisher : Sekolah Tinggi Teknologi Kedirgantaraan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56521/manajemen-dirgantara.v17i2.1051

Abstract

Services in the aviation world consist of three services: pre-flight, in-flight and post-flight services. In-flight services are carried out directly by the cabin crew, in this case the flight attendants, who are the parties tasked with providing direct services during the flight. In the world of flight attendants, there is a seniority system in carrying out tasks. The workload that must be done by junior flight attendants is greater than that of senior flight attendants. As a result, most junior flight attendants feel uncomfortable with the work environment caused by the lack of harmony between senior flight attendants and junior flight attendants. This study aims to determine the effect of flight attendant (FA) workload on their performance at Citilink Airlines in 2021. This study is a quantitative study, where data is collected by distributing questionnaires, observations and documentation to flight attendants at Citilink Airlines. The sample was carried out on 50 respondents using non-probability sampling techniques. Then the data was processed using simple linear regression analysis. The results of the study indicate that there is an influence of flight attendant workload on their performance at Citilink Airlines in 2021. Flight attendant workload affects their performance by 43.2%. While the remaining 56.8% of performance is influenced by other variables that are not studied and outside the concept in the researcher's research. The coefficient of determination ranging from 0.400-0.599 shows that flight attendant workload has a fairly strong influence on their performance at Citilink Airlines.

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